Holiday Inn Express Hotel & Suites McAlester by IHG

Hotels
•
Holiday Inn Express
8 (200 reviews)
1811 Peaceable Road , McAlester , US

Free
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
Business center
See all facilities

Review Highlights

Pros:
Friendly/helpful staff
Good/great breakfast
Comfortable beds and spacious rooms
Easy check-in
Good value for the price
Specific staff praised (Sam, Shelly)
Cons:
Cleanliness issues (dirt in corners, popcorn in elevator, dirty pool)
TV problems / outdated TVs / remote not working
Limited towels and housekeeping issues
Booking/customer-service failure from third-party and hotel
Some rooms lack coffee maker and bathroom fan
Carpet damage and missing tub stopper
Hallway noise and access difficulty

Categories

Cleanliness
6.5
Several reviewers reported dirt in corners and around baseboards, popcorn in the elevator and a dirty pool; a few guests said rooms were clean, but overall cleanliness was a notable negative.
Service
8.8
Many comments praise friendly and helpful staff and an excellent check-in clerk; isolated issues included a poor checkout interaction and one booking/customer-service failure, but service is generally positive.
Location
7.5
Location/access was rarely discussed but one reviewer noted 'Not easy access,' giving a mild negative impression.
Room Quality
7.5
Guests reported spacious rooms and comfortable, clean beds, but others noted carpet damage, missing tub stopper, TV failures and lack of in-room coffee makers — mixed quality.
Amenities
7
Complaints mention broken/non-smart TVs, no coffee maker in some rooms, limited towels, no bathroom fan and a dirty pool; amenities underperformed relative to expectations.
Value for Money
8.7
Multiple reviewers explicitly said the stay was a good value or great for the price, reflecting a positive perception of value.
Food and Beverage
9
Breakfast is repeatedly described as great/good by many guests, a clear strength for the hotel.
Overall Experience
9
Overall impressions are generally positive (friendly staff, good breakfast, comfortable rooms) though marred for some by cleanliness, amenity and booking issues; net experience trends positive.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-11-05 14:20

Property Description

Luxurious Suites with Entertainment Options
Experience the ultimate comfort at Holiday Inn Express Hotel & Suites McAlester, offering spacious suites with flat-screen TVs and video games. Enjoy the convenience of a wet bar, kitchenware, and free Wi-Fi in each contemporary suite.

Relaxation and Fitness Amenities
Unwind in style at our outdoor pool, hot tub, and well-equipped gym. Whether you prefer a refreshing swim or a soothing soak, we have the perfect amenities to help you relax and rejuvenate during your stay.

Convenient Dining Options
Indulge in a hot breakfast in our spacious breakfast room with fireplace seating, or grab snacks and beverages at the Suite Shoppe. Our hotel ensures you start your day right and stay energized throughout.

Book now for a memorable stay at Holiday Inn Express Hotel & Suites McAlester!

Important information:

You must show a valid photo ID and credit card upon check-in. Please note that all special requests cannot be guaranteed and are subject to availability upon check-in. Additional charges may apply.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: TUL

Location

Guest Reviews

8
Based on 200 reviews
Cleanliness: 6.5
Service: 8.8
Location: 7.5
Room Quality: 7.5
Amenities: 7
Value for Money: 8.7
Food and Beverage: 9
Overall Experience: 9
J
Julie • family_with_children • us
10
I love it
Pros:

Nice location

Cons:

There was nothing I hated

2026-11-07 • via Nuitee
J
Jennifer • family_with_children • us
9
2026-10-26 • via Nuitee
J
Jim • couple • us
4
Pros:

We've been going to various holiday inn for several years and normally have enjoyed our stay. This time we were very tired after traveling. When we turned on the TV for a relaxing evening we could not get it to work. After calling management they came up to try and help us to no avail. The remote was not working either. We could not get the TV to power off. We had to cover the bright screen up with a blanket. It was a


total inconvenient. The next day we were offered to move to another room which we did.

2026-10-18 • via Nuitee
M
Mark • couple • us
7
Pros:

Breakfast was great. . Staff was friendly. We would stay here again.

Cons:

Cleanliness was less than optimal. Dirt in corners and around baseboards in bathroom. Popcorn on floor in elevator. Pool was dirty with leaves

2026-10-17 • via Nuitee
B
Bobby • couple • us
3
Not happy
Pros:

Breakfast was decent.
Not enough towels. There were 4 tissues in the tissue box, used them, they replaced with 4 tissues. No coffee maker in room. Maids were not friendly, carpet needed repair in room, stopper in tub had been removed, the maids used the same elevator as guest and in the morning it was hard to use elevator because maids kept it busy and were not thoughtful of guests. Just not what I’ve been use to from Holiday Inn Express.

Cons:

Above

2026-10-13 • via Nuitee
T
Turner • solo_traveller • us
8
Okay
Cons:

My spouse didn’t sleep well in the bed . There was a lot of hallway noise .

2026-10-12 • via Nuitee
R
Rosann • extended_group • us
10
Awesome stay!
Pros:

The room was spacious and the bed was so comfortable and clean. The breakfast was good and staff friendly.

Cons:

Nothing

2026-10-11 • via Nuitee
J
Jon • couple • us
8
2026-10-07 • via Nuitee
A
Amber • family_with_children • us
10
Our room was clean, the breakfast was great, the staff was kind
Pros:

Clean

Cons:

Nothing

2026-09-03 • via Nuitee
M
Monica • solo_traveller • us
6
Pros:

The check in clerk was amazing!

Cons:

The check out clerk was not amazing!

2026-08-11 • via Nuitee
D
Don • couple • us
1
Pros:

We did not stay at the hotel as the booking was messed up and the receptionist said sorry she couldn't help us and neither could booking .com. Booking.com said he would send a voucher to the hotel for credit on the reservation and neither them or Holiday Inn Express issued the credit Will not stay at a Holiday Inn ever again--POOR Customer Service.

Cons:

See Above

2026-08-03 • via Nuitee
N
Natasha • couple • us
9
Great stay will stay again
Pros:

Clean, staff was amazing and breakfast was so good

Cons:

Nothing

2026-08-02 • via Nuitee
J
Jaquita • family_with_children • us
10
Pros:

Sam and Shelly were awesome

Cons:

More towels in the room

2026-07-06 • via Nuitee
L
Lisa • solo_traveller • us
9
2026-06-20 • via Nuitee
C
Chuahdary Abdul • family_with_children • us
10
Was a good value.
Pros:

It was nice and clean property along with good serving breakfast.

2026-06-04 • via Nuitee
J
Joshua • solo_traveller • us
8
2026-06-04 • via Nuitee
P
Phyllis • couple • us
10
2026-05-31 • via Nuitee
P
Peter • family_with_children • us
10
For the price, it was a great value for my expectations.
Pros:

The staff were very helpful and the breakfast was great.

Cons:

The bathroom needs a fan and the tv's need to be upgraded to smart tv's.

2026-05-20 • via Nuitee
F
Franci • couple • us
10
I will definitely stay there again.
Pros:

The hotel was nice and clean. The checking-in and out was easy. The room and bathroom was roomy and nice. The lady at the front desk was very
helpful with information to nearby restaurants.

Cons:

Not easy access

2026-05-13 • via Nuitee
J
Jennifer • couple • us
10
2026-05-07 • via Nuitee