Garden Plaza Saigon - Formerly PARKROYAL Saigon

Hotels
•
Parkroyal Hotels & Resorts
8.6 (501 reviews)
309B-311 Nguyen Van Troi , Ho Chi Minh City , vn

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Free
Children allowed

Facilities

Health or beauty spa nearby
Offsite parking discounted rates available
Guest education on local ecosystems and culture
Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Swimming pool
Restaurant
Room service
Lift / Elevator
See all facilities

Review Highlights

Pros:
Clean
Friendly staff
Good breakfast
Convenient location
Spacious rooms
Cons:
Dated gym equipment
Minor issues with cleanliness
Room furniture needs updates

Categories

Cleanliness
8.15
Some reviews mentioned cleanliness positively, while others noted it was standard but mentions of dated equipment and not fully clean kitchen areas suggest a need for improvement.
Service
8.95
Many reviews highlighted friendly and helpful staff across various areas of the hotel, contributing to a positive service experience.
Location
8.65
The hotel’s proximity to the airport was frequently mentioned as a strong point, making it a convenient choice.
Room Quality
8.45
Rooms were noted as spacious and comfortable but some reviews indicated they could be updated or were showing some age.
Amenities
8.55
Amenities received good feedback, though some noted that equipment like gym machines seemed dated.
Value for Money
8.75
Reviewers generally felt they received good value for the price, especially considering the services offered.
Food and Beverage
8.85
Breakfast and dining experiences were frequently praised, indicating high satisfaction with food offerings.
Overall Experience
8.45
The overall guest experience was generally positive, with a few comments about specific areas for improvement.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-10 19:45

Property Description

Modern Rooms with Amenities
Parkroyal Saigon offers modern, air-conditioned rooms with cable TV, minibar, and free WiFi. Guests can unwind in the private bathroom with a shower and bath, or enjoy a hot beverage from the tea/coffee maker.

Relaxation and Recreation
Guests can rejuvenate at the fitness centre, outdoor pool, steam bath, or with a massage. The hotel also provides a 24-hour front desk for convenience.

Dining and Entertainment
Indulge in local and international dishes at Garden Brasserie, or savor snacks and cocktails at the Lobby Lounge and Lotus Bar.

Book your stay at Parkroyal Saigon for a perfect blend of comfort and convenience.

Important information:

Payment must be made with the guests' own credit card. The usage of a credit card with a name other than the guest checking in is not accepted at this property.

The credit card used upon booking, along with a photo identification, must be presented at the front desk upon check-in.

Please note that your credit card may be pre-authorized any time after booking for guarantee purposes.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: SGN

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Pets

    Pets are not allowed.

  • Parking

    Free private parking is possible on site (reservation is needed).

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    Children up to and including 5 years old stay for free when using an existing bed.
    Children from 6 years old to 11 years old stay for VND 542,000 per person per night when using an existing bed.
    People no matter the age stay for VND 870,000 per person per night when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

8.6
Based on 501 reviews
Cleanliness: 8.15
Service: 8.95
Location: 8.65
Room Quality: 8.45
Amenities: 8.55
Value for Money: 8.75
Food and Beverage: 8.85
Overall Experience: 8.45
M
Morten Jenssen • family_with_children • no
8
2026-03-13 • via Nuitee
D
David • extended_group • gb
8
Comfortable enough with some added extras. Staff friendly but not fully trained.
Pros:

Helpful staff

Cons:

Location made travelling out somewhat difficult

2026-03-13 • via Nuitee
S
Sheree • couple • au
9
2026-03-11 • via Nuitee
R
René Jan • family_with_children • de
7
Kurztrip nach Saigon
Pros:

- Nähe zum Flughafen
- Pool und Gym direkt integriert
- abwechslungsreiches Frühstücksbuffet
- nettes Personal
- viele Essensmöglichkeiten in der Nähe

Cons:

- Zimmer und Hotel in die Jahre gekommen, manche Dinge benötigen Renovierung
- keine Schwimmwesten für Kinder

2026-03-10 • via Nuitee
R
Raoul • couple • de
10
Sehr schöner Aufenthalt
Pros:

Toller Service - sehr leckeres Frühstück und Abend-Buffet

2026-03-08 • via Nuitee
V
Veronique • solo_traveller • fr
8
Bon sejour pour une nuit avant le retour en france
Pros:

Sa procimite avec l’aeroport
Le buffet du restaurant beaucoup de choix

2026-03-08 • via Nuitee
S
Sweeney • couple • ie
7
2026-02-27 • via Nuitee
A
Armand • family_with_children • vn
6
Pros:

La chambre.

Cons:

Le petit-déjeuner est vraiment pas génial.
C'est notre 1ère visiter depuis la reprise par un autre groupe, la qualité à vraiment changé.

2026-02-26 • via Nuitee
M
Manoj Kumar • solo_traveller • in
10
2026-02-25 • via Nuitee
S
Shaunak • couple • au
10
Pros:

Great location near the airport, service and food was also great!

2026-02-22 • via Nuitee
L
Leslie • couple • au
8
Great hotel with excellent clean rooms, great food and service.
Pros:

Breakfast was excellent - large variety of foods, clean and excellent service.
Room was brilliant. Clean and spacious.
Front Desk staff very helpful.

Cons:

Online add showed a large outside pool with lots of trees and chairs. This is not what the pool area was like. Little deceptive.

2026-02-22 • via Nuitee
P
patrice • couple • fr
10
Parfait
Pros:

Tout

Cons:

Rien

2026-02-14 • via Nuitee
T
Thomas • couple • hk
9
Pleasant. Good value for money.
Pros:

Very generous breakfast.Many choices.
Staff attitude. Room size.

2026-02-11 • via Nuitee
A
Ali • couple • es
9
Pros:

Picked up from airport it was easy by hotel staff, reception was very helpful in various things we planned in course of our stay. Very warm and professional !
Good food spacious rooms which were clean and everything worked and was clean. I did bit of research for a good safe place and i was not disappointed at all.

Cons:

Nothing to mention honestly.

2026-02-09 • via Nuitee
I
Isabella • solo_traveller • au
8
Under a new name but a good an experience as before
Pros:

Excellent

Cons:

As good as it gets

2026-01-31 • via Nuitee
J
Joseph G • couple • us
10
2026-01-29 • via Nuitee
L
Luca • solo_traveller • lu
7
2026-01-29 • via Nuitee
L
Lidia • couple • ru
10
Все супер
Pros:

Отличный отель, хорошее расположение, приветливый персонал.

Cons:

Удобные большие кровати, комплиментарные услуги

2026-01-23 • via Nuitee
G
Gopal • family_with_children • in
10
2026-01-20 • via Nuitee
F
Frith • solo_traveller • au
8
2026-01-20 • via Nuitee