Children allowed
Pets allowed

Facilities

Electric bicycle charging station
Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Swimming pool
Restaurant
Pets allowed
Lift / Elevator
Luggage storage
Express check-in/check-out
See all facilities

Review Highlights

Pros:
Good location
Friendly staff
Cons:
Cleanliness issues
Limited breakfast options

Categories

Cleanliness
7.33
Some guests reported unclean bedsheets and dust in the rooms.
Service
9.8
Staff received positive remarks for friendliness and helpfulness.
Location
9.84
Location was appreciated for its proximity to tourist attractions.
Room Quality
7.79
Rooms were noted to be outdated and somewhat cramped.
Amenities
8.82
Basic amenities were provided; however, some charges were unexpected.
Value for Money
8.28
Several guests feel that the value did not match their expectations.
Food and Beverage
6.83
Breakfast offerings were limited, with only coffee and a croissant.
Overall Experience
9.3
Overall, guests enjoyed their stay but noted several areas for improvement.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-16 01:21

Property Description

Eco-Friendly Urban Retreat in Washington, D.C.

State-of-the-Art Amenities: Enjoy a stay at Hotel Zena, a Viceroy Urban Retreat, where you can indulge in modern amenities like a flat-screen TV, cocoon spiral showers, and luxurious bed linens.

Concierge Services: Need assistance or recommendations during your stay? Our 24-hour concierge services are here to make your experience seamless and memorable.

Prime Location: Situated just 1.6 km from the White House and 2 blocks from a subway station, Hotel Zena offers convenience for both leisure and business travelers. Explore nearby attractions like the Washington Convention Center and Verizon Sports Center within minutes.

Book your stay at Hotel Zena, a Viceroy Urban Retreat, and experience the perfect blend of luxury and sustainability in the heart of Washington, D.C.

Important information:

The guest amenity fee includes the following:

-Local phone calls
-Unlimited WI-FI access
-Printing/business services
-In room coffee/tea
-Complimentary bottled water
-Pool access (seasonal)
-24-hour fitness center access
-Refrigerator in room
-Discounts on Big Bus tours
-Discounts on DC trolley tours
-Discounts on D.C. United gamesGuests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Swimming pool: Closed from Fri, Oct 24, 2025 until Mon, May 25, 2026
Swimming pool: Closed from Fri, Oct 24, 2025 until Mon, May 25, 2026

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: DCA

Property Policies

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    Children up to and including 13 years old stay for free when using an existing bed.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

  • Pets

    Pets are allowed on request. No extra charges.

  • Internet

    WiFi is available in all areas and charges are applicable.

  • Groups

    When booking more than 10 rooms, different policies and additional supplements may apply.

  • Parking

    Private parking is possible on site (reservation is not needed) and costs USD 59 per day.

Location

Property Accessibility

Total Disability Score: 50
Public Area
  • Ramp: No
  • Entrance Leveled: No
  • Pet Friendly: No
Reception And Restaurant
  • Reception Hearing Accessible: No
  • Reception Wheelchair Accessible: No
  • Restaurant Wheelchair Accessible: No
Elevator
  • Elevator Audio Signals: No
  • Elevator Braille Numbers: No
  • Elevator Contrasting Buttons: No
  • Elevator Visual Signs: No
Show all accessibility features

Guest Reviews

8.5
Based on 1279 reviews
Cleanliness: 7.33
Service: 9.8
Location: 9.84
Room Quality: 7.79
Amenities: 8.82
Value for Money: 8.28
Food and Beverage: 6.83
Overall Experience: 9.3
T
TEBW • family_with_children • us
7
Lovely
Pros:

It's a nice hotel, and very chic.

Cons:

Fees on top of fees

2026-04-10 • via Nuitee
K
Katia • extended_group • ca
10
2026-04-08 • via Nuitee
D
DANIEL • solo_traveller • ec
1
Pros:

Nada

Cons:

Al llegar al hotel, me indicaron que no tenían habitaciones (pese a haber tenido ya una reserva con meses de anticipación) y que me enviaban a otro hotel; hotel que, aunque estuvo bien se encontraba más lejos del evento al que asistía.

2026-04-07 • via Nuitee
A
ALINE • solo_traveller • br
8
Pros:

Localização e equipe de recepção.

Cons:

Preço

2026-04-07 • via Nuitee
A
Amy • family_with_children • us
8
excellent location and fun boutique hotel in dc
Pros:

location was great, food in the lobby restaurant was delicious and they offered innovative cocktails

Cons:

I did not like the fact that we could not sit on the pool deck area. It was in the 80's and sunny, but they would not allow us to use the facilities.

2026-04-07 • via Nuitee
R
Rawlinson • family_with_children • br
10
Pros:

O atendimento foi excepcional e as dependências também foram excelentes.

2026-04-04 • via Nuitee
D
David • couple • ad
8
Desconnexió a Washington
Pros:

Habitació moderna i molt tranquila.
Gimnàs molt complet!
Hotel molt ben situat per fer molts punts d'interès caminant.

Cons:

Esmorzar bé però car en relació al contingut.

2026-04-02 • via Nuitee
T
Tara • couple • us
8
2026-04-01 • via Nuitee
E
Enrique • solo_traveller • pe
8
great value for money
Pros:

very nice room and staff

2026-03-31 • via Nuitee
C
CJ • family_with_children • us
10
Very nice hotel
Pros:

Everyone was friendly and helpful.

Cons:

The price to park.

2026-03-31 • via Nuitee
C
Charalampos • extended_group • gr
10
2026-03-31 • via Nuitee
A
Aisha • solo_traveller • ng
8
2026-03-28 • via Nuitee
P
pietro • solo_traveller • it
8
2026-03-27 • via Nuitee
Z
zohar • family_with_children • il
8
2026-03-25 • via Nuitee
D
Deana • couple • us
10
Pros:

Cleanliness and comfortable accommodations

Cons:

Innovative, celebrating RBG

2026-03-21 • via Nuitee
L
Lateefah • family_with_children • us
9
Pros:

Staff was amazing! Gave the best customer service. They went out of their way to help!

Cons:

No free breakfast.

2026-03-21 • via Nuitee
D
Davis • couple • us
10
It was a great experience, Plus, it was not my first stay.
2026-03-19 • via Nuitee
S
SteffiS83 • family_with_children • de
9
Pros:

Super schönes Hotel! Zentral gelegen, alles fußläufig gut zu erreichen! Nettes Personal und super leckeres Frühstück! Leider konnten wir den Pool und die Dachterrasse nicht erkunden, da sie im Winter geschlossen sind.

2026-02-22 • via Nuitee
M
Mark • solo_traveller • gb
8
2026-02-11 • via Nuitee
S
Shelly • couple • br
7
2026-02-08 • via Nuitee