Paid
Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
Restaurant
See all facilities

Review Highlights

Pros:
Good location
Friendly staff
Cons:
Cleanliness issues
Limited breakfast options

Categories

Cleanliness
7.33
Some guests reported unclean bedsheets and dust in the rooms.
Service
9.8
Staff received positive remarks for friendliness and helpfulness.
Location
9.84
Location was appreciated for its proximity to tourist attractions.
Room Quality
7.79
Rooms were noted to be outdated and somewhat cramped.
Amenities
8.82
Basic amenities were provided; however, some charges were unexpected.
Value for Money
8.28
Several guests feel that the value did not match their expectations.
Food and Beverage
6.83
Breakfast offerings were limited, with only coffee and a croissant.
Overall Experience
9.3
Overall, guests enjoyed their stay but noted several areas for improvement.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-16 01:21

Property Description

Eco-Friendly Urban Retreat in Washington, D.C.

State-of-the-Art Amenities: Enjoy a stay at Hotel Zena, a Viceroy Urban Retreat, where you can indulge in modern amenities like a flat-screen TV, cocoon spiral showers, and luxurious bed linens.

Concierge Services: Need assistance or recommendations during your stay? Our 24-hour concierge services are here to make your experience seamless and memorable.

Prime Location: Situated just 1.6 km from the White House and 2 blocks from a subway station, Hotel Zena offers convenience for both leisure and business travelers. Explore nearby attractions like the Washington Convention Center and Verizon Sports Center within minutes.

Book your stay at Hotel Zena, a Viceroy Urban Retreat, and experience the perfect blend of luxury and sustainability in the heart of Washington, D.C.

Important information:

The guest amenity fee includes the following:

-Local phone calls
-Unlimited WI-FI access
-Printing/business services
-In room coffee/tea
-Complimentary bottled water
-Pool access (seasonal)
-24-hour fitness center access
-Refrigerator in room
-Discounts on Big Bus tours
-Discounts on DC trolley tours
-Discounts on D.C. United gamesGuests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Swimming pool: Closed from Tue, Sep 8, 2026 until Mon, May 31, 2027
Swimming pool: Closed from Tue, Sep 8, 2026 until Mon, May 31, 2027
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: DCA

Location

Property Video

Property Accessibility

Total Disability Score: 50
Public Area
  • Ramp: No
  • Entrance Leveled: No
  • Pet Friendly: No
Reception And Restaurant
  • Reception Hearing Accessible: No
  • Reception Wheelchair Accessible: No
  • Restaurant Wheelchair Accessible: No
Elevator
  • Elevator Audio Signals: No
  • Elevator Braille Numbers: No
  • Elevator Contrasting Buttons: No
  • Elevator Visual Signs: No
Show all accessibility features

Guest Reviews

8.5
Based on 1414 reviews
Cleanliness: 7.33
Service: 9.8
Location: 9.84
Room Quality: 7.79
Amenities: 8.82
Value for Money: 8.28
Food and Beverage: 6.83
Overall Experience: 9.3
B
Bradley • solo_traveller • us
10
Wonderful experience. Loved this hotel choice.
Pros:

Terrific eclectic vibe. Fabulous location. Very comfy beds. Friendly staff. Rooftop pool and bar.

Cons:

Nothing!

2026-10-13 • via Nuitee
M
Miroslaw • extended_group • us
10
2026-10-12 • via Nuitee
G
Gustavo • solo_traveller • br
8
Pros:

Quarto e localização

Cons:

Cafe da manhã

2026-09-19 • via Nuitee
D
Dadon • solo_traveller • es
10
2026-09-17 • via Nuitee
A
ANTONINO ROQUE • couple • us
10
2026-09-08 • via Nuitee
E
Elizjah • extended_group • us
7
2026-09-08 • via Nuitee
C
cannon • couple • us
10
2026-09-07 • via Nuitee
A
Andreas • extended_group • at
8
2026-09-03 • via Nuitee
D
Davion • couple • us
9
2026-09-01 • via Nuitee
S
SHERRY • family_with_children • us
8
2026-08-31 • via Nuitee
A
Amber • family_with_children • us
10
2026-08-29 • via Nuitee
M
Marco • family_with_children • ve
10
Excelente servicio.
Pros:

La atención y el servicio del personal.
La gestión de ingreso.
Comodidad de la habitación.

Cons:

Todo muy bien.

2026-08-27 • via Nuitee
V
Vincent • couple • us
7
Pros:

Roof deck, location.

Cons:

Expensive for what it was.

2026-08-26 • via Nuitee
X
Xavier-Charles • family_with_children • be
8
Hotel bien situé et pratique
Pros:

Localisation au centre de Washington DC. Piscine (de taille réduite) sur le toit. Literie confortable

Cons:

Parking hors de prix. Personnel qui se contredit par moments. Nettoyage des chambres à des heures irrégulières et peu pratiques

2026-08-26 • via Nuitee
T
Tamika • couple • us
10
2026-08-25 • via Nuitee
C
Carine • family_with_children • fr
8
2026-08-23 • via Nuitee
A
Alexis • couple • us
4
2026-08-21 • via Nuitee
I
ILARIA • family_with_children • it
9
2026-08-20 • via Nuitee
A
Amr • extended_group • sa
9
2026-08-19 • via Nuitee
C
Christoph • family_with_children • at
7
2026-08-18 • via Nuitee