Comfort Suites University

Hotels
•
Comfort Suites
7.6 (595 reviews)
1902 East Overland Trail , Abilene , us
+1 325-480-8486

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Free
Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
See all facilities

Review Highlights

Pros:
Good breakfast options
Convenient location
Cons:
Dirty rooms
Rude service
Understaffed
Poor value for money

Categories

Cleanliness
5.28
Numerous reports of dirty rooms and unkempt facilities.
Service
6.75
Staff were reported as rude and unhelpful, leading to a poor experience.
Location
10
Convenient location near grocery stores and shops.
Room Quality
6.74
Rooms reported as dirty with several maintenance issues.
Amenities
9.27
Amenities available but not well maintained.
Value for Money
6.23
High costs for poor service and cleanliness.
Food and Beverage
9.28
Breakfast was good but limited options.
Overall Experience
7.27
Overall experience heavily impacted by service and cleanliness issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-06 00:46

Property Description

Convenient Location
The Comfort Suites University hotel is ideally situated on the north side of town, providing quick access to Interstate 20 and nearby attractions such as Abilene Zoo and Taylor County Expo Center.

Fine Features and Amenities
Guests can enjoy complimentary perks like free high-speed Wi-Fi, local calls, access to the exercise room, and an indoor heated pool & hot tub. Start your day right with a delicious hot breakfast offering a variety of options including waffles and fresh fruit.

Business-Friendly Services
For business travelers, the hotel offers a meeting room, in-room work desks, and copy/fax services. Each room is equipped with modern amenities like microwaves, refrigerators, and flat-screen TVs, ensuring a comfortable stay for all guests.

Book your stay at Comfort Suites University for a relaxing and convenient experience.

Important information:

You must show a valid photo ID and credit card upon check-in.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: ABI

Location

Guest Reviews

7.6
Based on 595 reviews
Cleanliness: 5.28
Service: 6.75
Location: 10
Room Quality: 6.74
Amenities: 9.27
Value for Money: 6.23
Food and Beverage: 9.28
Overall Experience: 7.27
R
Richardson • family_with_children • us
1
i feel as i should get a refund because i paid for the comfort o 2 beds and couldnt use it
Pros:

The location of being less than mile from daughters dorm room,

Cons:

air conditioning was leaking in floor of room and got one of the beds wet so i couldnt even use that bed, maintenance showed up at 9 pm at night after family was already laying down and i had to sleep on a chair because of the water on bed and floor.

2026-08-22 • via Nuitee
R
Rosa • solo_traveller • us
6
Cons:

El café estaba frío Eran las 8:30 am La mujer de front desk Muy mala actitud Le pedí mi recibo y me dijo que no Que lo pidiera a Booking Aparte una de las camas estaba quebrada Para el precio Le daría un 6

2026-08-18 • via Nuitee
G
German Irías • solo_traveller • us
1
Pros:

Location. Nothing else.

Cons:

Everything. Rude staff, filthy room, really uncomfortable beds, expensive, really bad overall experience.

2026-08-17 • via Nuitee
A
Aurelie • solo_traveller • be
8
Bien
Pros:

La chambre est très spacieuse. Les lits sont confortables. S'il ne s'agit que d'une étape sur le chemin, l'hôtel est très bien situé: près des interstates et nombreux fast-food. Bon petit dejeuner

Cons:

La propreté n'était pas toujours au rendez-vous. Si les draps des lits nous ont paru propres, on ne peut pas en dire autant du canapé avec ses tâches suspectes. Trouver des poils dans la baignoire qui a perdu une partie de son émail n'est pas non plus très agréable. L'isolation sonore n'est pas au top. On pouvait clairement entendre ce que nos voisins regardaient a la TV.

2026-08-04 • via Nuitee
E
Eric • solo_traveller • us
5
2026-08-04 • via Nuitee
R
Rosa • solo_traveller • us
8
2026-08-02 • via Nuitee
J
Jeremy • solo_traveller • us
9
2026-07-24 • via Nuitee
K
Kyle • family_with_children • us
5
Fine for our last minute one night stay but disappointing
Pros:

Good location. Staff was helpful.

Cons:

We had to change rooms three times. The first had an ant investation near the window and AC. The AC was broken in the second room. Our third room had a subpar AC. The entire hotel smells very musty and mildewed and it seems like they are trying to cover that up with scented wall plug-ins. The comforters feel like cheap napkins from a drive thru. There was only one bath towel but several floor towels that weren’t in great shape.

2026-07-22 • via Nuitee
W
William • family_with_children • us
8
Ok beat sleeping in my car for days and days
Pros:

So so water eggs and uncooked sausage
Don’t have a lot money so we suffer until payday and then try to get a room where it’s cool and clean

Cons:

Eggs sausage
Can you give us a great deal for the upcoming weekend please thanks in would be greatly appreciated

2026-07-21 • via Nuitee
R
Roxanne • couple • us
10
2026-07-20 • via Nuitee
M
Marissa • family_with_children • us
10
2026-07-08 • via Nuitee
F
Fidel • solo_traveller • us
10
Pros:

allna

Cons:

na

2026-07-06 • via Nuitee
O
Oscar • solo_traveller • us
10
2026-06-30 • via Nuitee
R
Roberts • solo_traveller • us
8
Pros:

Staff was friendly and helpful. Convenient location.

Cons:

For the second visit, pool facilities were limited

2026-06-25 • via Nuitee
N
Norman • family_with_children • us
9
2026-06-23 • via Nuitee
G
Gofourth • family_with_children • us
9
Good
Pros:

Hot tub was not working. Pool was cold.

Cons:

Hot tub broke. Pool cold

2026-06-23 • via Nuitee
R
Randie • extended_group • us
4
Chaos and Stressful
Pros:

It was a place to stay.

Cons:

Well, booking.com didn't communicate with the hotel. Lost my reservation. The hotel wouldn't let us stay even talking on the phone with booking.com. Had to book another reservation. Booking.com made it right but still it was a lot of loops on our in and a long wait time.
Bathrooms were not mopped and the bathroom door needs to be wiped down.
Not enough linens and towels.
Uncomfortable beds.

2026-06-22 • via Nuitee
H
Hazel • couple • us
10
Pros:

Always love the stay

2026-06-22 • via Nuitee
J
jimenez • family_with_children • us
1
I was there 20-30 minutes and I had to leave because it smelt moldy
Pros:

Nothing

Cons:

I didn’t like the moldy smell and that there was no hot water

2026-06-22 • via Nuitee
J
Joanna • family_with_children • us
10
We enjoyed our stay will be coming back..
Pros:

We loved everything ..

Cons:

Nothing

2026-06-20 • via Nuitee