Fairfield Inn and Suites Cleveland

Hotels
•
Fairfield Inn
8.1 (228 reviews)
2815 Westside Drive NorthWest , Cleveland , us
+1 423-664-2501

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Free
Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
See all facilities

Review Highlights

Pros:
Clean and comfortable rooms
Friendly and helpful staff
Cons:
Issues with noise and cleanliness
Pool unavailable during stay

Categories

Cleanliness
7.56
Some issues mentioned with cleanliness, particularly in relation to pool and room details.
Service
9.03
Staff was noted to be friendly and helpful in multiple reviews.
Location
8.57
Conveniently located near the interstate.
Room Quality
7.52
Mixed feedback regarding room comfort, with noise and maintenance issues reported.
Amenities
7.55
Pool unavailability impacted the experience, but breakfast was positively noted.
Value for Money
8.01
Generally seen as fair value, but high deposit for locals was a concern.
Food and Beverage
8.06
Breakfast was satisfying but could be improved with extended hours.
Overall Experience
8.53
Overall a positive experience despite some specific drawbacks.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-10 02:50

Property Description

Convenient Location and Modern Comforts

Located just off Interstate 75 Exit 25, our Cleveland hotel offers easy access to popular attractions like Harrison Bay State Park. Start your day with a complimentary hot breakfast before unwinding in our indoor pool. Each room is equipped with a microwave and a flat-screen TV for your convenience.

Free Amenities and Nearby Attractions

Stay connected with free WiFi and take advantage of our complimentary on-site parking. Explore nearby destinations such as Lee University and Church of God International Headquarters, both just a short drive away. Don't miss out on visiting Apple Valley Orchard, Red Clay Historical Park, Ocoee River, and Red Clay State Park, all within a short driving distance.

Book Your Stay Today

Experience comfort and convenience at Fairfield Inn and Suites Cleveland. Book now for a memorable stay in Cleveland!

Important information:

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
In the event of an early departure, the property will charge you the full amount for your stay.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: CHA

Location

Guest Reviews

8.1
Based on 228 reviews
Cleanliness: 7.56
Service: 9.03
Location: 8.57
Room Quality: 7.52
Amenities: 7.55
Value for Money: 8.01
Food and Beverage: 8.06
Overall Experience: 8.53
L
lloyd • couple • us
1
2026-08-11 • via Nuitee
D
Doug • solo_traveller • us
8
Worth the money
Pros:

Easy to get to. Convenient to anywhere.

2026-07-22 • via Nuitee
J
Joe • solo_traveller • us
9
Pros:

Breakfast was great. Staff was very nice especially Adrianna.

Cons:

I would have liked to have been told about incidental fees when I booked and it would take about a week for the charges to be refunded.

2026-07-13 • via Nuitee
P
Phyllis • couple • us
10
2026-07-02 • via Nuitee
J
Jetta • extended_group • us
10
2026-06-30 • via Nuitee
A
Alan • solo_traveller • us
9
Pros:

Comfort and meeting space and pool.

Cons:

Brief elevator issue that was resolved

2026-06-29 • via Nuitee
J
Juanita • couple • us
10
2026-06-05 • via Nuitee
M
Marcus • couple • us
2
Cons:

I booked my hotel 4 days prior to my expected arrival with the 3rd party Booking.com. I traveled 6 hours to this location for my nephews high school graduation. We arrived at 4:55p and the graduation, which was located 3 min away, began at 6 pm. I went inside the hotel for what I thought would be an easy check-in process and boy was I wrong. I was told by front desk staff that my reservation could not be found due to using a new system. I showed where I had been charged 4 days prior, gave my reservation number, and my reason for even being there and my need for accommodations to make my event on time. The staff had to make a phone call to his boss to assist with finding my reservation. After waiting for the call to end, I was told to wait 5-10 minutes (that I really didn't have to spare) to get the reservation manually added. I waited while watching other customers come in and enjoy a hassle free check in for over 50 minutes. Yes! 50 minutes that I did not have to spare. We finally got in a room at 5:55 pm had to quickly shower and race to the graduation. I made it in my seat 8 minutes before they began announcing the graduating class of 2026. I did not appreciate this hotel dismissing my need to get into my room in a timely manner so that I could make the entire event. I also traveled with a kid who went into the bathroom facilities to brush her teeth and noticed that the sink plug wasn't up and functioning properly. We did not have time to inquire about it but she, by habit, had already used the stopped up sink to brush so her backwash was floating in water while we were gone. We did not have time to try to figure out this problem since it is past 6 pm and we have this event to get to. We were rushing, already. When I got back, I immediately went to front desk to request maintenance for the sink. Front desk told me if I push in the drain it would pop up and drain what was in the sink. I found this to be disgusting.

2026-05-13 • via Nuitee
R
ROBIN • family_with_children • us
9
Wonderful Just not able to swim because the water was cold and we were told it was heated
Pros:

The food was dry The sausage was way overcooked

Cons:

The Pool was cold Not heated

2026-05-08 • via Nuitee
A
Anita • solo_traveller • us
9
The location, cleanliness and price was perfect.
Pros:

Location of hotel and my room.

Cons:

N/A

2026-04-21 • via Nuitee
D
Donald • solo_traveller • us
9
Cons:

Only 1 coffee cup and no regular coffee packets.

2026-04-20 • via Nuitee
M
Meggan • family_with_children • us
10
2026-04-09 • via Nuitee
K
Keith • couple • us
10
Great stay will.come back
Pros:

Great breakfast and location is near interstate so noisy !

Cons:

Interstate traffic

2026-04-09 • via Nuitee
E
evans • couple • us
8
2026-04-08 • via Nuitee
D
Deborah • couple • us
8
2026-03-16 • via Nuitee
J
John gunnoe • family_with_children • us
10
2026-03-03 • via Nuitee
M
Marilyn • couple • us
7
Good value. But noisy
Pros:

Clean. Good price

Cons:

Noisy. Room not dark enough

2026-03-03 • via Nuitee
K
Kevin • couple • us
10
Best experience to stay at for traveling 👌 😀😀😀
Pros:

Breakfast was better than some of the other hotels we have stayed in. It was convenient to all of our business we had to do. The gentleman that worked the front desk when arrived was very friendly and towt him know of any needs we might have.

Cons:

Nothing that I can think of

2026-02-25 • via Nuitee
A
Amanda • family_with_children • us
5
Pros:

The bed was lumpy. The room looked clean. And smelled nice. There were bobby pins on the floor so maybe they didn't vacuum
The coffee maker had decaf only. I accidentally booked the room for the following day. I put in a request to cancel it and payed for the night I stayed. They never responded to the message. And changed me for a second night as well. I was assured by night shift worker she would follow up with her manager the following day. So 140$ is the cost of the room. I was charged 2 times but stayed one day. So not the best experience.

2026-01-21 • via Nuitee
T
Tony • couple • us
10
Wonderful stay with a "no fuss" atmosphere 😊
Pros:

Breakfast was satisfying 😉 everything was available and clean. Room was clean and comfortable, staff was helpful and knowledgeable! Fairfield Cleveland has become our hotel of choice in that area ❣️

Cons:

Breakfast maybe go until 10:30a for those that have had a longgggg night!

2026-01-19 • via Nuitee