Hilton Garden Inn Albuquerque Uptown

Hotels
•
Hilton Garden Inn
8.2 (343 reviews)
6510 Americas Parkway , Albuquerque , US
+1 505-944-0300

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Paid
Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
Restaurant
See all facilities

Review Highlights

Pros:
Friendly staff
Great location
Cons:
Noise issues
Shower complaints

Categories

Cleanliness
7.41
The hotel cleanliness did not quite meet the standards expected from Hilton Garden Inns, with some reports of issues.
Service
8.88
The staff was generally friendly and accommodating, contributing positively to the guest experience.
Location
8.92
The hotel is well-located with easy access to shopping, dining, and local attractions.
Room Quality
7.87
Rooms are generally clean and comfortable, though some complaints were noted about specific amenities like bathrooms.
Amenities
7.9
A decent array of amenities, but some issues with the pool and other services were reported.
Value for Money
7.86
While reasonably priced, concerns about additional costs for breakfast impacted perceived value.
Food and Beverage
8.41
Food quality received positive remarks, specifically about the restaurant's diverse menu.
Overall Experience
8.38
Overall experience is positive, with a mix of good service and location despite some issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-09 22:33

Property Description

Indulge in Modern Comforts
Experience a stay like no other at the Hilton Garden Inn Albuquerque Uptown. Unwind in our spacious indoor pool, stay connected with free Wi-Fi, and enjoy the convenience of in-room amenities like a flat-screen TV and microwave.

Stay Active and Productive
Keep up with your fitness routine at our well-equipped fitness room, or take care of business at the on-site business center. Whether you need to break a sweat or tie up loose ends, we have you covered.

Delight in Delicious Dining
Savor delectable meals at The Great American Grill, offering breakfast and dinner daily. For ultimate convenience, room service is also available for a cozy night in.

Book your stay now at the Hilton Garden Inn Albuquerque Uptown for a memorable experience in the heart of the city.

Important information:

Upon check-in photo identification and credit card is required. All special requests are subject to availability upon check-in. Special requests cannot be guaranteed and may incur additional charges.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: ABQ

Location

Property Accessibility

Total Disability Score: 35.71
Public Area
  • Ramp: Yes
  • Entrance Leveled: Yes
  • Pet Friendly: Yes
Reception And Restaurant
  • Reception Hearing Accessible: No
  • Reception Wheelchair Accessible: Yes
  • Restaurant Wheelchair Accessible: Yes
Elevator
  • Elevator Audio Signals: No
  • Elevator Braille Numbers: No
  • Elevator Contrasting Buttons: No
  • Elevator Visual Signs: No
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Guest Reviews

8.2
Based on 343 reviews
Cleanliness: 7.41
Service: 8.88
Location: 8.92
Room Quality: 7.87
Amenities: 7.9
Value for Money: 7.86
Food and Beverage: 8.41
Overall Experience: 8.38
M
Megan • family_with_children • us
1
Cons:

-Tv did not work
-Fridge was hot
-Phone did not work
-Shower was leaking on floor(I'm pregnant and had risks of falling)
-beds were not clean
-protest near location risking our safety
-elevator was not working

2026-10-22 • via Nuitee
S
Shirece • couple • us
10
2026-10-20 • via Nuitee
J
Jaime • family_with_children • us
10
2026-10-18 • via Nuitee
H
Hillary • family_with_children • us
8
Nice and Safe Stay
Pros:

The parking lot felt hidden and safer than other hotels in ABQ. Being next to that new condominium helped with safety, I felt. The convenience to Cornado Mall and shopping centers next to it was very nice. Front desk staff was friendly.

Cons:

The way breakfast is handled is bizarre. It's not a buffet. You are sat down and have a few items to choose from a menu. If you include the complimentary breakfast on your hotel booking you get a card that you present when you get sat down. Once you are done you get a bill (no payment if you have the complimentary breakfast) to leave a tip. When we stayed, the hostess/staff that sat us rushed us, was visibly annoyed that we showed up 30 minutes before breakfast was over AND gossiped about the other staff to us. Also, having to pay for nightly parking is unfair.

2026-10-13 • via Nuitee
P
Philip • couple • us
8
The room we were assigned was next to the highway which is busy at all hours and traffic is loud.
Pros:

Breakfasts were much better than expected - a little pricey. The hotel was very close to the park and ride pick up area for the Balloon Fiesta. The food in the dinning area was good.

Cons:

The room did not have a safe! We had to carry our valuables (paperwork and camera gear) at all times. The cable TV was intermittent at times with speech and visuals locking up and needing to be reset.

2026-10-12 • via Nuitee
C
Charmaine • couple • us
9
Pros:

It’s new, staff is extremely friendly and helpful. Felt very safe there

Cons:

Our room was close to I40, and it was a bit noisy. Motorcycles, big truck could be heard. It would be nice if the windows could be sound proofed some way. We were on the 4th floor

2026-10-10 • via Nuitee
.
.Gad • couple • il
8
Pros:

חדר גדול, מיקום טוב באפ טאון

Cons:

מזגן הרעיש כל הלילה
לא סידרו את החדר עד שהערנו ובאו ב 5 אחה״צ.
אפשר היה לשים בחדר בקבוק מים, לפחות בהגעה.
חניה בשפע, אבל עדיין צריך לשלם

2026-09-13 • via Nuitee
T
Tamara • family_with_children • us
10
very nice but too short
Pros:

we purchased dinner to take to our room which was very good but expensive. I ordered and paid for guacamole but it was not included with the meal.
Hilton has the best pillows every time I stay at one. I have tried to find out how to purchase some but have been unsuccessful.

2026-09-09 • via Nuitee
L
Lezlie • couple • us
7
Comfortable
Pros:

Pet friendly and clean. Nice associates at front desk.

Cons:

Breakfast was an extra charge.

2026-09-08 • via Nuitee
S
Stephan • couple • at
8
2026-08-05 • via Nuitee
D
Debora L Diaz • solo_traveller • us
10
2026-07-08 • via Nuitee
P
Peng • couple • us
1
Don’t recommend it at all
Pros:

Nothing

Cons:

The hotel is stealing money. The front desk didn’t give the free breakfast ticket, this is the first try. Then it didn’t give me water what I should get, this is the second try. Then it charged parking fee, this is the third try, and they succeeded post the charge to my credit card, I am disputing it.

2026-07-05 • via Nuitee
F
Forrester • solo_traveller • us
1
Pros:

The fact that it was clean.

Cons:

When I arrived it took the guy like 10-15 minutes to come to the front desk and help me. I thought it was a self-service check-in. I waited so long . The noise , you can hear every single car go by and every other car has an upgraded exhaust . Did not get any sleep .The jacuzzi is not hot. It is simply warm like a bath. The entire high school boys basketball team was there in the pool area. They were so loud rowdy and obnoxious. I had to take my three daughters that were under 10 years old and leave an area I paid for. Also they advertise a water slide. There are no water slides. They took it out. But the pictures are still on the internet. Worst place I've ever stayed. Hopefully they'll tear it down soon.

2026-07-01 • via Nuitee
T
Todd • solo_traveller • us
10
The facilities were great but the people made it special.
Pros:

People were friendly and helpful. Room was great. Guy at front desk recommended Ole Town and we had a great time there.

Cons:

No

2026-06-30 • via Nuitee
L
LORENA • solo_traveller • us
9
Registration went great; super friendly staff while checking in.
Pros:

I love the location and I feel safe staying at this hotel when in Albuquerque, NM.

Cons:

No complaints!

2026-06-12 • via Nuitee
R
Robyn • couple • us
9
2026-06-09 • via Nuitee
A
Alicia • family_with_children • us
1
2026-06-06 • via Nuitee
M
Melody • family_with_children • us
10
Everything was great and the staff was friendly!
Pros:

The location and cleanliness!!

2026-05-31 • via Nuitee
P
Pearl • solo_traveller • us
9
Pros:

It was quite, good location, friendly people. Willing to accommodate

Cons:

Housekeeper rushing us out. Not announcing who she was, just kept opening the door.

2026-05-24 • via Nuitee
D
Delsheen • solo_traveller • us
9
2026-05-19 • via Nuitee