Alcalá Plaza

Hotels
•
GSM Hoteles
7.7 (4201 reviews)
Hita, 4 , Alcalá de Henares , es
+34 918 78 34 00

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Paid
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
24-hour front desk
Heating
Pets allowed
Hiking
Lift / Elevator
See all facilities

Review Highlights

Pros:
Comfortable beds
Friendly staff
Cons:
Lack of cleanliness
Insufficient amenities

Categories

Cleanliness
7.08
The cleanliness was mentioned negatively in several reviews, highlighting dirt in the garage, in hall carpets, and inadequate maintenance.
Service
9.07
Service received positive remarks for staff friendliness and assistance, despite some issues.
Location
8.07
Location had mixed reviews, appreciated for proximity to amenities but criticized for being uncomfortable.
Room Quality
7.58
Room quality noted as decent, but many issues like cold temperatures and poor maintenance detracted from the experience.
Amenities
7.08
Amenities received criticism for lack of basic items like fridges and outdated facilities.
Value for Money
8.57
Value for money was generally considered fair, taking into account the comfort and pricing.
Food and Beverage
5.58
Lack of dining options noted as a downside, with no restaurant available.
Overall Experience
8.57
Overall experience was generally positive, with a willingness to return despite the mentioned flaws.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-11 07:11

Property Description

Luxurious Accommodation
Experience contemporary-style accommodation in a fashionable new hotel located in the UNESCO World Heritage Site of Alcalá de Henares. The light and wide-open spaces provide a modern touch to your stay in this historic city.

Convenient Location
With direct access to the A-2 motorway and close proximity to train and bus services, exploring the Spanish capital from this hotel is a breeze. Whether you prefer driving or using public transport, reaching Madrid is convenient and easy. Plus, onsite parking is available for your convenience.

Accessible Amenities
Don't miss out on the opportunity to enjoy the supplementary parking available at the hotel. Book your stay now and experience the perfect blend of luxury, convenience, and accessibility in Alcalá de Henares.

Important information:

Please note for the moment the restaurant will remain closed (including breakfast)
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: MAD

Location

Guest Reviews

7.7
Based on 4201 reviews
Cleanliness: 7.08
Service: 9.07
Location: 8.07
Room Quality: 7.58
Amenities: 7.08
Value for Money: 8.57
Food and Beverage: 5.58
Overall Experience: 8.57
M
Mosteirin • solo_traveller • es
9
2026-07-25 • via Nuitee
H
Hector • solo_traveller • es
6
2026-07-25 • via Nuitee
J
Javier • couple • es
6
Las paredes arrancadas el papel y la ducha podían cambiar la silicona que llevará desde que se inauguró hace ya años
Pros:

El hotel está bastante descuidado

Cons:

Está todo muy descuidado las instalaciones

2026-07-25 • via Nuitee
M
Maria • solo_traveller • es
8
2026-07-25 • via Nuitee
M
Maria • solo_traveller • es
8
2026-07-25 • via Nuitee
P
Perez Fenandez • solo_traveller • es
10
2026-07-25 • via Nuitee
M
Maria Ángeles • solo_traveller • es
8
2026-07-25 • via Nuitee
D
David José • solo_traveller • es
9
2026-07-24 • via Nuitee
J
JUAN MANUEL • solo_traveller • es
8
2026-07-24 • via Nuitee
N
Noelia • solo_traveller • es
9
2026-07-23 • via Nuitee
J
J Gameiro • solo_traveller • pt
5
Pros:

Localização

Cons:

Serviço de pequeno almoço péssimo

2026-07-21 • via Nuitee
J
Juan • couple • es
6
2026-07-21 • via Nuitee
A
Antonio • couple • es
10
Alojamiento de Alcalá de Henares
Pros:

El desayuno es muy completo, tipo bufet.

Cons:

Nada.

2026-07-19 • via Nuitee
L
Lukasz • solo_traveller • de
6
2026-07-17 • via Nuitee
M
Milagros Susana • couple • es
8
Pros:

Alojamiento bueno para un par de noches.

2026-07-17 • via Nuitee
A
Aitor • couple • es
10
2026-07-17 • via Nuitee
I
Idoia • solo_traveller • es
5
2026-07-17 • via Nuitee
J
Jaime • couple • es
5
Normal
Pros:

El desayuno

Cons:

El aire acondicionado , está muy flojo para el calor que hace , poniendo el termostato a 16 grados no salía aire frío y poco caudal ,

2026-07-16 • via Nuitee
B
Bilbao • solo_traveller • ar
8
Pros:

La atención y el baño

2026-07-15 • via Nuitee
T
Tomás • solo_traveller • py
6
Cons:

Coincidí con una gran delegación de niños/adolescentes que generaban mucho ruido por las noches

2026-07-15 • via Nuitee