Hotel Universal Port

Hotels
8.9 (8868 reviews)
Konohana-ku Sakurajima 1-1-111 , Osaka , jp

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Children allowed

Facilities

WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
24-hour front desk
Restaurant
Heating
Family rooms
Lift / Elevator
See all facilities

Review Highlights

Pros:
Cleanliness
Great Service
Excellent Location
Spacious Rooms
Cons:
Slow coin-operated dryer
Service at front desk mentioned negatively
Unpleasant smell upon entering room

Categories

Cleanliness
8.75
Many reviews praised the cleanliness of the hotel, indicating it was well-kept and presented.
Service
9.22
Multiple reviews highlighted the kindness and professionalism of the staff, suggesting excellent service.
Location
9.45
Numerous mentions of the hotel's close proximity to Universal Studios and other attractions.
Room Quality
8.9
Rooms were described as spacious and modern, suitable for families.
Amenities
8.24
Some amenities were mentioned positively, but there were hints that more could enhance the experience.
Value for Money
8.7
General sense of good value given the services and location, though without specific details.
Food and Beverage
8.75
The buffet received praise, though there were suggestions for improvement tailored to diverse tastes.
Overall Experience
9.22
Overall sentiment from reviews indicates a highly positive experience, with many guests expressing satisfaction.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-08 10:10

Property Description

Convenient Location near Attractions
Hotel Universal Port is ideally situated just a 4-minute walk from Universal Studios Japan and a short drive from other major attractions in Osaka.

Comfortable Rooms with Modern Amenities
The guest rooms at Hotel Universal Port offer a perfect blend of comfort and convenience with features like free WiFi, air conditioning, flat-screen TVs, and well-equipped bathrooms.

Delicious Dining Options and Services
Indulge in a variety of buffet dishes at Restaurant Port Dining Rico Rico for breakfast. Additionally, take advantage of laundry services, luggage storage, and a 24-hour front desk for a hassle-free stay.

Ready to experience the perfect combination of convenience and comfort? Book your stay at Hotel Universal Port now!

Important information:

An accommodation tax per person, per night is not included in the price and must be paid at the property.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: ITM

Property Policies

  • Groups

    When booking more than 5 rooms, different policies and additional supplements may apply.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 5 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Pets

    Pets are not allowed.

  • Parking

    Private parking is possible on site (reservation is not possible) and costs JPY 3000 per day.

Location

Guest Reviews

8.9
Based on 8868 reviews
Cleanliness: 8.75
Service: 9.22
Location: 9.45
Room Quality: 8.9
Amenities: 8.24
Value for Money: 8.7
Food and Beverage: 8.75
Overall Experience: 9.22
M
MASAKI • family_with_children • jp
8
2026-06-28 • via Nuitee
東海 • extended_group • jp
10
2026-06-27 • via Nuitee
J
Joan • solo_traveller • es
5
2026-06-27 • via Nuitee
S
Sueo • couple • jp
9
2026-06-27 • via Nuitee
A
AMNOS. • solo_traveller • jp
10
Pros:

清潔感◯
最上階部屋の待遇
アメニティーが充実

Cons:

特になし

2026-06-27 • via Nuitee
M
MISAE • extended_group • jp
10
2026-06-27 • via Nuitee
K
KEVIN • family_with_children • us
10
2026-06-26 • via Nuitee
T
Trish • solo_traveller • ie
7
2026-06-26 • via Nuitee
A
ANGEL • couple • es
10
2026-06-26 • via Nuitee
S
Suzanne • family_with_children • us
5
2026-06-26 • via Nuitee
J
JEAN-FRANCOIS • solo_traveller • fr
10
Pros:

Emplacement idéal pour aller au parc (5-10 minutes à pied)
Excellent buffet de petits-déjeuners
Vue sur le parc pour notre chambre 😎
Accueil parfait 👌
L'hôtel est très beau

Cons:

Une odeur dans nos 2 chambres ☹️
La climatisation et le déshumidificateur ont permis de réduire cette odeur mais pas totalement.
Nous sommes déjà venus et n'avions pas rencontré ce problème.
Nous n'avons passé que 2 nuits donc nous n'avons pas souhaité solliciter le staff pour changer de chambres

2026-06-26 • via Nuitee
E
Emmanuelle • solo_traveller • fr
8
Pros:

L'emplacement (- 10mn)
L'accueil
La propreté et la taille des chambres
Le parking

2026-06-26 • via Nuitee
木下 • extended_group • jp
9
2026-06-26 • via Nuitee
Y
YU CHEN • extended_group • tw
10
Pros:

住宿離環球影城超近

Cons:

沒有

2026-06-26 • via Nuitee
A
Alessandro • couple • it
9
2026-06-25 • via Nuitee
G
Galina • family_with_children • ru
10
2026-06-25 • via Nuitee
F
fuka • family_with_children • jp
10
2026-06-25 • via Nuitee
Y
YA JU • couple • tw
10
房間寬敞舒適乾淨，入住感受良好。
Pros:

交通位置很好，幾步路即可到達便利商店，環境舒適乾淨。

Cons:

當天chech in時，櫃台男性職員的態度不太親切，因為不熟悉規定現場還需要再付費一人400日圓，詢問原因該人員雖講英文，但語速太快又有點口音沒聽清楚，所以再次詢問，態度讓人感受不是很耐煩。

2026-06-25 • via Nuitee
C
Cyntha • family_with_children • nl
8
Prima hotel als je dichtbij USJ wilt zitten
Pros:

Locatie tov universal studio’s is echt top! 5 minuten lopen en je bent er

Cons:

Niks

2026-06-25 • via Nuitee
阿部 • solo_traveller • jp
10
Pros:

景色
施設

Cons:

特にないです。

2026-06-25 • via Nuitee