Hotel Universal Port

Hotels
8.9 (7824 reviews)
Konohana-ku Sakurajima 1-1-111 , Osaka , jp

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Children allowed

Facilities

Non-smoking rooms
Air conditioning
Restaurant
Family rooms
Lift / Elevator
Safety deposit box
Facilities for disabled guests
Massage services
Currency exchange
Non-smoking throughout
See all facilities

Review Highlights

Pros:
Cleanliness
Great Service
Excellent Location
Spacious Rooms
Cons:
Slow coin-operated dryer
Service at front desk mentioned negatively
Unpleasant smell upon entering room

Categories

Cleanliness
8.75
Many reviews praised the cleanliness of the hotel, indicating it was well-kept and presented.
Service
9.22
Multiple reviews highlighted the kindness and professionalism of the staff, suggesting excellent service.
Location
9.45
Numerous mentions of the hotel's close proximity to Universal Studios and other attractions.
Room Quality
8.9
Rooms were described as spacious and modern, suitable for families.
Amenities
8.24
Some amenities were mentioned positively, but there were hints that more could enhance the experience.
Value for Money
8.7
General sense of good value given the services and location, though without specific details.
Food and Beverage
8.75
The buffet received praise, though there were suggestions for improvement tailored to diverse tastes.
Overall Experience
9.22
Overall sentiment from reviews indicates a highly positive experience, with many guests expressing satisfaction.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-08 10:10

Property Description

Convenient Location near Attractions
Hotel Universal Port is ideally situated just a 4-minute walk from Universal Studios Japan and a short drive from other major attractions in Osaka.

Comfortable Rooms with Modern Amenities
The guest rooms at Hotel Universal Port offer a perfect blend of comfort and convenience with features like free WiFi, air conditioning, flat-screen TVs, and well-equipped bathrooms.

Delicious Dining Options and Services
Indulge in a variety of buffet dishes at Restaurant Port Dining Rico Rico for breakfast. Additionally, take advantage of laundry services, luggage storage, and a 24-hour front desk for a hassle-free stay.

Ready to experience the perfect combination of convenience and comfort? Book your stay at Hotel Universal Port now!

Important information:

An accommodation tax per person, per night is not included in the price and must be paid at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: ITM

Property Policies

  • Groups

    When booking more than 5 rooms, different policies and additional supplements may apply.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 5 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Pets

    Pets are not allowed.

  • Parking

    Private parking is possible on site (reservation is not possible) and costs JPY 3000 per day.

Location

Guest Reviews

8.9
Based on 7824 reviews
Cleanliness: 8.75
Service: 9.22
Location: 9.45
Room Quality: 8.9
Amenities: 8.24
Value for Money: 8.7
Food and Beverage: 8.75
Overall Experience: 9.22
K
KAORU • extended_group • jp
10
2026-03-14 • via Nuitee
M
miho • family_with_children • jp
10
2026-03-14 • via Nuitee
M
MAIKO • family_with_children • ch
8
2026-03-14 • via Nuitee
L
Laura • extended_group • es
10
Pros:

The location is excellent, right next to Universal Studios Japan. The breakfast was excellent as well, even though I have allergies, including soy, which can be challenging in Japan. The staff were extremely friendly and helpful, and we were treated exceptionally well.

2026-03-14 • via Nuitee
Y
YING • couple • jp
9
2026-03-14 • via Nuitee
T
TOMIE • family_with_children • jp
8
2026-03-14 • via Nuitee
よしやま • family_with_children • jp
10
Pros:

スタッフの方がとても丁寧でした。

Cons:

タイトなスケジュールだったので、次はもっとゆっくり滞在したいです♡
ありがとうございました。

2026-03-14 • via Nuitee
K
Kanna • family_with_children • jp
8
2026-03-14 • via Nuitee
N
NAOKO • family_with_children • jp
10
2026-03-14 • via Nuitee
C
CHIE • extended_group • jp
7
快適でした！
Pros:

ユニバーサルから本当に近いです！
朝食ビュッフェの種類が多くて食べやすかったです！

Cons:

コンビニが隣のホテルに行かないとありませんでした。

2026-03-14 • via Nuitee
坤霖 • extended_group • tw
9
2026-03-14 • via Nuitee
M
Misaki • extended_group • jp
10
2026-03-14 • via Nuitee
M
miho • family_with_children • jp
10
2026-03-14 • via Nuitee
M
Midori • couple • jp
10
楽しかった！
Pros:

立地はもちろん、内装や、コンセプトも素敵で大満足でした。
お水を汲めるのはとても助かりました。

Cons:

ありません。

2026-03-13 • via Nuitee
A
Aya • family_with_children • jp
7
2026-03-13 • via Nuitee
S
SAKINA • solo_traveller • jp
10
2026-03-13 • via Nuitee
J
Jura • extended_group • jp
8
2026-03-13 • via Nuitee
A
Alicia • couple • jp
10
2026-03-13 • via Nuitee
K
Krittaya • extended_group • th
10
2026-03-13 • via Nuitee
H
hao • family_with_children • ca
10
还不错
Pros:

位置很不错，早餐服务都很好

Cons:

toilet 应该放个soap洗手

2026-03-13 • via Nuitee