Hotel Universal Port

Hotels
8.9 (8043 reviews)
Konohana-ku Sakurajima 1-1-111 , Osaka , jp

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Children allowed

Facilities

Non-smoking rooms
Air conditioning
Restaurant
Family rooms
Lift / Elevator
Safety deposit box
Facilities for disabled guests
Massage services
Currency exchange
Non-smoking throughout
See all facilities

Review Highlights

Pros:
Cleanliness
Great Service
Excellent Location
Spacious Rooms
Cons:
Slow coin-operated dryer
Service at front desk mentioned negatively
Unpleasant smell upon entering room

Categories

Cleanliness
8.75
Many reviews praised the cleanliness of the hotel, indicating it was well-kept and presented.
Service
9.22
Multiple reviews highlighted the kindness and professionalism of the staff, suggesting excellent service.
Location
9.45
Numerous mentions of the hotel's close proximity to Universal Studios and other attractions.
Room Quality
8.9
Rooms were described as spacious and modern, suitable for families.
Amenities
8.24
Some amenities were mentioned positively, but there were hints that more could enhance the experience.
Value for Money
8.7
General sense of good value given the services and location, though without specific details.
Food and Beverage
8.75
The buffet received praise, though there were suggestions for improvement tailored to diverse tastes.
Overall Experience
9.22
Overall sentiment from reviews indicates a highly positive experience, with many guests expressing satisfaction.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-08 10:10

Property Description

Convenient Location near Attractions
Hotel Universal Port is ideally situated just a 4-minute walk from Universal Studios Japan and a short drive from other major attractions in Osaka.

Comfortable Rooms with Modern Amenities
The guest rooms at Hotel Universal Port offer a perfect blend of comfort and convenience with features like free WiFi, air conditioning, flat-screen TVs, and well-equipped bathrooms.

Delicious Dining Options and Services
Indulge in a variety of buffet dishes at Restaurant Port Dining Rico Rico for breakfast. Additionally, take advantage of laundry services, luggage storage, and a 24-hour front desk for a hassle-free stay.

Ready to experience the perfect combination of convenience and comfort? Book your stay at Hotel Universal Port now!

Important information:

An accommodation tax per person, per night is not included in the price and must be paid at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: ITM

Property Policies

  • Groups

    When booking more than 5 rooms, different policies and additional supplements may apply.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 5 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Pets

    Pets are not allowed.

  • Parking

    Private parking is possible on site (reservation is not possible) and costs JPY 3000 per day.

Location

Guest Reviews

8.9
Based on 8043 reviews
Cleanliness: 8.75
Service: 9.22
Location: 9.45
Room Quality: 8.9
Amenities: 8.24
Value for Money: 8.7
Food and Beverage: 8.75
Overall Experience: 9.22
C
Charlie • couple • ca
10
2026-04-18 • via Nuitee
Y
Yamaguchi • family_with_children • jp
9
リピートしたいホテル
Pros:

スタッフの方々の対応がとても良かったです。
また、全体的にとっても清潔感があり、快適に過ごせました。

Cons:

朝食利用時間がもう少し早いと有難い。
駐車場利用時間が宿泊日12:00〜ですが、24時間単位だといいなと思いました。

2026-04-18 • via Nuitee
荷瑀 • couple • tw
10
CP值超高，幾乎無可挑剔，下次來環球還會想住這裡
Pros:

房間很大，早餐豐盛，整潔度滿分

Cons:

無

2026-04-18 • via Nuitee
H
Horiba • solo_traveller • jp
10
2026-04-18 • via Nuitee
M
masanori • solo_traveller • jp
9
2026-04-18 • via Nuitee
O
oki • couple • jp
10
2026-04-18 • via Nuitee
Y
Yoshinori • couple • jp
10
2026-04-18 • via Nuitee
C
Cindy • solo_traveller • ca
10
2026-04-18 • via Nuitee
K
kikuko • couple • jp
10
楽しかった
Pros:

ロケーション

Cons:

一階バー⁈がお会計そばの席で会計する人が通るため
快適ではなかった

2026-04-18 • via Nuitee
C
Chihiro • family_with_children • jp
10
2026-04-18 • via Nuitee
J
Jenny • couple • ca
6
2026-04-17 • via Nuitee
M
Michel (France) • family_with_children • fr
8
Parfait pour visiter le parc universal
Pros:

Hôtel de très bon standing. À cinq minutes à pied de la gare.

Cons:

Il n'y a pas de piscine. Dommage pour un hôtel de ce niveau.

2026-04-17 • via Nuitee
J
JUAN • family_with_children • fr
8
2026-04-17 • via Nuitee
U
Ukwattage Nimanthi C. • solo_traveller • au
10
Pros:

Hotel was located across from Universal studios, and was a short walk staff very helpful and pleasant. Breakfast was outstanding.

Cons:

No negative experiences.

2026-04-17 • via Nuitee
K
Katrina • family_with_children • ph
8
Worth it
Pros:

Location

Cons:

None really

2026-04-17 • via Nuitee
I
i • family_with_children • jp
9
2026-04-17 • via Nuitee
A
AYANA • family_with_children • jp
10
最高！！！！！
Pros:

言う事なし！最高すぎました！

Cons:

よくない点がありません

2026-04-17 • via Nuitee
A
Ana • family_with_children • es
9
Maravillosa estancia con niños
Pros:

El hotel está situado al lado de la entrada Universal. Nuestra habitación estaba en la planta 14, estilo ocean, muy grande y luminosa para 4 personas. Nos dejaron todo tipo de amenities durante la estancia, kits viaje etc.

Cons:

Lo único que no nos gustó mucho fue el desayuno. Había mucha variedad de comida pero casi todo oriental, lo occidental era de calidad justa.

2026-04-16 • via Nuitee
S
SATOMI • couple • jp
10
2026-04-16 • via Nuitee
岩品 • family_with_children • jp
7
2026-04-16 • via Nuitee