Hotel Universal Port

Hotels
8.9 (9275 reviews)
Konohana-ku Sakurajima 1-1-111 , Osaka , JP
+81 50-1792-7748

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Paid
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
24-hour front desk
Restaurant
Heating
Family rooms
Lift / Elevator
See all facilities

Review Highlights

Pros:
Cleanliness
Great Service
Excellent Location
Spacious Rooms
Cons:
Slow coin-operated dryer
Service at front desk mentioned negatively
Unpleasant smell upon entering room

Categories

Cleanliness
8.75
Many reviews praised the cleanliness of the hotel, indicating it was well-kept and presented.
Service
9.22
Multiple reviews highlighted the kindness and professionalism of the staff, suggesting excellent service.
Location
9.45
Numerous mentions of the hotel's close proximity to Universal Studios and other attractions.
Room Quality
8.9
Rooms were described as spacious and modern, suitable for families.
Amenities
8.24
Some amenities were mentioned positively, but there were hints that more could enhance the experience.
Value for Money
8.7
General sense of good value given the services and location, though without specific details.
Food and Beverage
8.75
The buffet received praise, though there were suggestions for improvement tailored to diverse tastes.
Overall Experience
9.22
Overall sentiment from reviews indicates a highly positive experience, with many guests expressing satisfaction.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-08 10:10

Property Description

Convenient Location near Attractions
Hotel Universal Port is ideally situated just a 4-minute walk from Universal Studios Japan and a short drive from other major attractions in Osaka.

Comfortable Rooms with Modern Amenities
The guest rooms at Hotel Universal Port offer a perfect blend of comfort and convenience with features like free WiFi, air conditioning, flat-screen TVs, and well-equipped bathrooms.

Delicious Dining Options and Services
Indulge in a variety of buffet dishes at Restaurant Port Dining Rico Rico for breakfast. Additionally, take advantage of laundry services, luggage storage, and a 24-hour front desk for a hassle-free stay.

Ready to experience the perfect combination of convenience and comfort? Book your stay at Hotel Universal Port now!

Important information:

An accommodation tax per person, per night is not included in the price and must be paid at the property.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: ITM

Location

Guest Reviews

8.9
Based on 9275 reviews
Cleanliness: 8.75
Service: 9.22
Location: 9.45
Room Quality: 8.9
Amenities: 8.24
Value for Money: 8.7
Food and Beverage: 8.75
Overall Experience: 9.22
C
Claudia • family_with_children • pe
6
2026-10-17 • via Nuitee
M
Marion • family_with_children • au
10
An Excellent Family Stay Right Across from USJ!
Pros:

Hotel Universal Port was the perfect place for our family stay! The location was fantastic, right across the road from Universal Studios Japan, making it incredibly convenient for our visit to USJ.

The buffet breakfast was excellent value for money, with a great selection of hot and cold foods to start the day.

The customer service was amazing. Every staff member we interactes with were professional, friendly and always happy to help, making us feel very welcome throughout our stay.

Our room was comfortable and spacious enough for our family of five, and we loved the beautiful river view. The facilities and amenities provided everything we needed and more, making our stay comfortable and enjoyable.

We couldn't have asked for a better first experience and would happily recommend Hotel Universal Port to other families visiting USJ. We would definitely stay here again!

2026-10-16 • via Nuitee
K
KOUSUKE • couple • jp
10
2026-10-16 • via Nuitee
H
hiromu • extended_group • jp
10
2026-10-15 • via Nuitee
N
Na • family_with_children • sg
8
Good for Universal Studio Japan Visit
Pros:

It's only 6 minutes walk to Universal Studio. Our room is big for 4.

Cons:

The room is simple, with minimum decoration.

2026-10-15 • via Nuitee
E
Eva • family_with_children • au
10
2026-10-15 • via Nuitee
H
Hiroki • extended_group • jp
10
2026-10-15 • via Nuitee
T
Teah • family_with_children • au
10
2026-10-14 • via Nuitee
D
Douglas • couple • jp
10
2026-10-14 • via Nuitee
K
KENICHI • solo_traveller • jp
10
Pros:

エントランスから全てのスタッフさんが笑顔で対応してくれて、すごく気持ちが嬉しくなった。説明も丁寧で分かりやすく、迷うことが無かった。

Cons:

特になし

2026-10-14 • via Nuitee
E
Eduardo • family_with_children • jp
3
2026-10-14 • via Nuitee
Y
yasuko • family_with_children • jp
9
2026-10-13 • via Nuitee
H
Huimeilee • solo_traveller • sg
5
2026-10-13 • via Nuitee
I
IVAN ALAIN • family_with_children • mx
8
bien para ir a Universal
Pros:

ubicación

Cons:

la camas y los horarios de restaurantes, no había casi nada abierto

2026-10-12 • via Nuitee
D
Dorothy • family_with_children • au
10
Pros:

Location of the hotel was amazing. The breakfast was beautiful and the staff was fantastic.

2026-10-12 • via Nuitee
M
Mai • family_with_children • jp
8
2026-10-12 • via Nuitee
K
kimiko • extended_group • jp
6
2026-10-12 • via Nuitee
K
Katy • family_with_children • au
6
Pros:

Location was everything

Cons:

Old fashioned rooms need updating

2026-10-12 • via Nuitee
たきもと • solo_traveller • jp
9
2026-10-11 • via Nuitee
A
Anita • family_with_children • au
8
Fun for the family
Pros:

Good location. Fun themed experience.

Cons:

Not as spacious as other accommodations in Japan. Less personalised customer experience.

2026-10-11 • via Nuitee