Hotel Universal Port

Hotels
8.9 (7763 reviews)
Konohana-ku Sakurajima 1-1-111 , Osaka , jp

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Children allowed

Facilities

Non-smoking rooms
Air conditioning
Restaurant
Family rooms
Lift / Elevator
Safety deposit box
Facilities for disabled guests
Massage services
Currency exchange
Non-smoking throughout
See all facilities

Review Highlights

Pros:
Cleanliness
Great Service
Excellent Location
Spacious Rooms
Cons:
Slow coin-operated dryer
Service at front desk mentioned negatively
Unpleasant smell upon entering room

Categories

Cleanliness
8.75
Many reviews praised the cleanliness of the hotel, indicating it was well-kept and presented.
Service
9.22
Multiple reviews highlighted the kindness and professionalism of the staff, suggesting excellent service.
Location
9.45
Numerous mentions of the hotel's close proximity to Universal Studios and other attractions.
Room Quality
8.9
Rooms were described as spacious and modern, suitable for families.
Amenities
8.24
Some amenities were mentioned positively, but there were hints that more could enhance the experience.
Value for Money
8.7
General sense of good value given the services and location, though without specific details.
Food and Beverage
8.75
The buffet received praise, though there were suggestions for improvement tailored to diverse tastes.
Overall Experience
9.22
Overall sentiment from reviews indicates a highly positive experience, with many guests expressing satisfaction.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-08 10:10

Property Description

Convenient Location near Attractions
Hotel Universal Port is ideally situated just a 4-minute walk from Universal Studios Japan and a short drive from other major attractions in Osaka.

Comfortable Rooms with Modern Amenities
The guest rooms at Hotel Universal Port offer a perfect blend of comfort and convenience with features like free WiFi, air conditioning, flat-screen TVs, and well-equipped bathrooms.

Delicious Dining Options and Services
Indulge in a variety of buffet dishes at Restaurant Port Dining Rico Rico for breakfast. Additionally, take advantage of laundry services, luggage storage, and a 24-hour front desk for a hassle-free stay.

Ready to experience the perfect combination of convenience and comfort? Book your stay at Hotel Universal Port now!

Important information:

An accommodation tax per person, per night is not included in the price and must be paid at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: ITM

Property Policies

  • Groups

    When booking more than 5 rooms, different policies and additional supplements may apply.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 5 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Pets

    Pets are not allowed.

  • Parking

    Private parking is possible on site (reservation is not possible) and costs JPY 3000 per day.

Location

Guest Reviews

8.9
Based on 7763 reviews
Cleanliness: 8.75
Service: 9.22
Location: 9.45
Room Quality: 8.9
Amenities: 8.24
Value for Money: 8.7
Food and Beverage: 8.75
Overall Experience: 9.22
K
kikuhara • family_with_children • jp
8
Pros:

スタッフ対応がとてもよいです。

Cons:

ちょっと掃除がイマイチなとこあり。

2026-02-14 • via Nuitee
H
Hayashi • extended_group • jp
9
2026-02-14 • via Nuitee
T
TERAGIWA • family_with_children • jp
7
2026-02-14 • via Nuitee
A
AYUMI • family_with_children • jp
9
Pros:

ウォーターサーバーがあり、安心して水が飲めました。
荷物を預けられるコインリターン式ロッカーがあり、気兼ねなく荷物を出し入れできた。
朝食バイキングが美味しかった。

Cons:

部屋のコーヒーにミルクと砂糖が無かった。

2026-02-14 • via Nuitee
R
Richard • family_with_children • us
9
2026-02-14 • via Nuitee
Y
YUKI • couple • jp
8
快適
Pros:

駅からもUSJからもとても近くて便利！

Cons:

特になし

2026-02-14 • via Nuitee
S
SHIMAOkA • family_with_children • jp
9
Cons:

チェックインの手続きの際、お部屋のグレードアップを勧められた。
通常より、お得な料金で宿泊できるメリットを伝えてくれたのだろうが、あまりいい気がしなかった。

2026-02-14 • via Nuitee
R
Richard • family_with_children • us
9
Good, comfortable and excellent location
Pros:

Location, accessibility to restaurants

Cons:

Hotel did not have Netflix available as it was displayed on the remote control. There was a despicable Me show for kids that was repeat it every 30 minutes for the entire stay.

2026-02-14 • via Nuitee
R
rukia • family_with_children • jp
10
Inesquecível.
Pros:

Limpo, cheiroso, confortável

Cons:

A oportunidade do lounge e ter como pegar bebidas de graça das 8:00 as 20:00. Para quem tem crianças é mto valido!

2026-02-14 • via Nuitee
S
Shuwen • couple • tw
10
舒適
Pros:

服務很好

Cons:

無

2026-02-13 • via Nuitee
S
Shuwen • couple • tw
10
2026-02-13 • via Nuitee
堀 • solo_traveller • jp
10
コスパ最高
Pros:

スタッフさんの丁寧な対応はもちろん、朝食のビュッフェの種類が多くとても満足しました。
家族4人で宿泊しましたが、コスパもよくて大満足です

Cons:

なし

2026-02-13 • via Nuitee
Y
YUYA • family_with_children • jp
10
2026-02-13 • via Nuitee
H
HIROKO • family_with_children • jp
10
2026-02-13 • via Nuitee
S
Shuwen • couple • tw
10
2026-02-13 • via Nuitee
Y
yusuke • family_with_children • jp
10
また泊まりたいです！
Pros:

凄く綺麗でスタッフの対応も良かったです！

Cons:

特になし

2026-02-13 • via Nuitee
M
masayuki • family_with_children • jp
10
2026-02-13 • via Nuitee
G
GreenEdge • family_with_children • kr
7
2026-02-12 • via Nuitee
N
NAOKI • family_with_children • jp
10
2026-02-12 • via Nuitee
T
Ta • family_with_children • tw
10
床很舒適、空間大、離環球影城近
Pros:

房間空間大、離環球影城近

Cons:

無

2026-02-12 • via Nuitee