The Fairmont Heritage Place Ghirardelli Square

Hotels
•
Fairmont Hotels & Resorts
9.2 (195 reviews)
900 North Point Square , San Francisco , US
+1 415-268-9900

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Free
Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Fitness center
24-hour front desk
Heating
See all facilities

Review Highlights

Pros:
Excellent location (near Pier 39 / walking distance to beach)
Helpful and attentive staff
Spacious, modern rooms with bay views
In-room kitchens and washer/dryer (family-friendly)
Cons:
Expensive / not cheap
Limited on-site amenities (no restaurant or bar)
At least one report of outdated furnishings and poor cleaning in a unit

Categories

Cleanliness
8.5
Generally reported as very clean and well-maintained in many reviews, but at least one guest reported outdated carpeting and poor cleaning on repeat visits.
Service
10
Staff consistently praised (attentive, helpful, discreet; bell boys noted as very friendly), supporting an excellent service experience.
Location
10
Repeatedly highlighted as an ideal location (near Pier 39, walking distance to beach, best location in San Francisco) — a standout strength.
Room Quality
9.8
Rooms/apartments described as modern, spacious, with great bay views and fully equipped kitchens; one review cited outdated furniture and carpet in a unit.
Amenities
8.6
In-room amenities (full kitchen, washer/dryer) are strong and family-friendly, but the property lacks on-site amenities like a restaurant or bar and is generally small in communal offerings.
Value for Money
8.8
Several guests noted the hotel is expensive or 'not cheap' but many felt it was 'worth the splurge' for the location and bay-view rooms.
Food and Beverage
8.3
No on-site restaurant or bar reported; in-room kitchens are a plus, but lack of hotel F&B options is a drawback.
Overall Experience
9.6
Majority of reviews describe perfect or wonderful stays, praising cleanliness, location, views and staff — overall very positive guest experience.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-11-05 14:20

Property Description

Luxurious Apartments with Bay Views
Perched high above Ghirardelli Square, The Fairmont Heritage Place Ghirardelli Square offers luxurious apartments with stunning San Francisco Bay views. Each apartment boasts a fireplace, high-end entertainment system, and enclosed glass shower. The exposed brick walls provide natural soundproofing and a touch of historic charm. Select units even offer breathtaking bay views.

Concierge Services and Gourmet Dining
Guests can enjoy personalized grocery shopping, chef services, and 24-hour concierge assistance. Indulge in room service from top-notch restaurants like Palette and McCormick & Kuleto's Seafood Restaurant. The hotel's elevators conveniently open to Ghirardelli's famous Ice Cream and Chocolate Shop, as well as local boutiques and restaurants.

Prime Location for Exploration
Situated just minutes from Fisherman’s Wharf and the Golden Gate Bridge, guests can easily explore the city's top attractions. The dog-friendly Crissy Field is a short bike ride away, perfect for outdoor enthusiasts. Plus, all Residence Reservations include two complimentary valet parking spots.

Experience luxury and convenience at The Fairmont Heritage Place Ghirardelli Square – book your stay now for an unforgettable San Francisco getaway.

Important information:

Please note: If you sign up as a “Fairmont President Club Member”, you will be eligible for free bike rentals. Please contact The Fairmont Heritage Place Ghirardelli Square for further information.

There is an additional fee required for each package received or sent at the property.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: SFO

Location

Guest Reviews

9.2
Based on 195 reviews
Cleanliness: 8.5
Service: 10
Location: 10
Room Quality: 9.8
Amenities: 8.6
Value for Money: 8.8
Food and Beverage: 8.3
Overall Experience: 9.6
Y
Yossi • solo_traveller • il
10
Pros:

מלון מעולה במיקום מעולה, כולל מרחק הליכה מחוף הים

Cons:

לא זול...

2026-10-07 • via Nuitee
R
Rudy • family_with_children • fr
9
Pros:

Nous avions une suite avec 3 chambres à coucher. C’était vraiment très grand et très confortable.
Nous avions une machine à laver et à sécher le linge, au plus grand plaisir de ma femme. La cuisine était toute équipée
L’emplacement est top.
Les bell boys étaient super sympa.

Cons:

C’est un petit hôtel, donc à part la chambre il n’y a pas grand chose comme amenities sur place. Mais cela ne nous a pas dérangé.

2026-09-07 • via Nuitee
F
Frederic • family_with_children • fr
10
Excellent établissement. Tout parfait et comme espéré.
2026-09-06 • via Nuitee
T
Thomas • extended_group • fr
8
2026-09-06 • via Nuitee
S
Sabine • family_with_children • lu
8
2026-09-05 • via Nuitee
S
Stefan • extended_group • de
6
Entspricht in keinster Weise 5 Sternen !
Pros:

Einzig die Lage

Cons:

Mobiliar und Teppichboden total veraltet, schlecht gereinigt - auch beim 2. Mal !
In den Wohnungen wird kein Wasser zur Verfügung gestellt ( im Flur Wasserstation ).
Ansonsten gibt es nichts - keine Möglichkeit evtl. eine Flasche Wein zu kaufen.
Eher wie ein Airbnb auf 3 Sterne Niveau.

2026-09-04 • via Nuitee
F
frank • family_with_children • fr
8
Pros:

Bien

2026-09-02 • via Nuitee
A
Ann • family_with_children • gb
9
2026-08-31 • via Nuitee
D
Dominik • solo_traveller • pl
10
Pros:

Prestige combined with the utmost discretion of the staff in the best location in San Francisco.

2026-08-29 • via Nuitee
F
frank • family_with_children • fr
7
Correct
Pros:

Bon emplacement, appartement un peu sombre

Cons:

Les chambres sont un peu sombres côté mer

2026-08-24 • via Nuitee
C
Corrado • family_with_children • mc
8
Pros:

Stile industriale molto bello

Cons:

Non ha né un ristorante né un bar

2026-08-07 • via Nuitee
A
Antoine • family_with_children • fr
10
Pros:

Séjour parfait.
Emplacement de rêve à côté du Pier 39.
Chambre extra avec lave linge et seche linge (utile en fin de séjour).
Tout est bien pensé.

Cons:

rien tout était parfait.

2026-08-06 • via Nuitee
A
antonio • family_with_children • it
8
2026-08-06 • via Nuitee
D
Diana • extended_group • us
10
2026-08-03 • via Nuitee
C
Christian • family_with_children • de
9
2026-07-22 • via Nuitee
N
NINA SAZER • couple • us
10
Super amazing wonderful stay in every way.
Pros:

Everything was wonderful. The room was exceptionally clean, modern and spacious. The location was great and the staff were a joy-attentive and helpful

Cons:

Nothing I would change

2026-06-22 • via Nuitee
X
xiaosen • family_with_children • cn
10
带厨房和洗衣，烘干机。特别适合家庭旅游！
Pros:

带厨房和洗衣，烘干机。特别适合家庭旅游！

2026-06-22 • via Nuitee
Y
Yalondaa • couple • us
10
Perfect.
Pros:

Everything was wonderful from the staff to the facility. The hotel was clean and beautiful.

Cons:

I have not one compliant. Even left something behind and they reached out to return it. Absolutely wonderful hotel.

2026-06-18 • via Nuitee
A
Ashwin • extended_group • ca
9
2026-06-14 • via Nuitee
M
Mark • extended_group • us
10
Pros:

The Location was perfect. The beds were very comfortable, and the view was spectacular.

Cons:

Nothing

2026-06-08 • via Nuitee