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Facilities
Property facilities
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Offsite parking discounted rates available
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Electric bicycle charging station
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Fitness facilities (surcharge)
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Non-smoking rooms
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Air conditioning
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Terrace
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Pets allowed
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Lift / Elevator
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Luggage storage
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Express check-in/check-out
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Safety deposit box
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Facilities for disabled guests
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Ironing service
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Massage services
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Table tennis
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Non-smoking throughout
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Shared lounge/TV area
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Concierge service
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Grocery deliveries
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Allergy-free room
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Outdoor furniture
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Pet bowls
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Pet basket
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Staff adhere to local safety protocols
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Guest rooms disinfected between stays
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Cleaning standards that are effective against Coronavirus
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Hand sanitizer in guest room and key areas
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Cashless payment available
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Fire extinguishers
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First aid kit available
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Contactless check-in/check-out
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Invoice provided
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Guests can opt-out any cleaning services during stay
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Smoke alarms
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Shared stationery like menus, pens are removed
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Key access
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Process in place to check health of guests
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Access to health care professionals
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Face masks for guests available
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Delivered food - securely covered
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Key card access
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Television in common areas
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Front desk (limited hours)
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Express check-in
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Free wired internet
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Self parking (surcharge)
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Offsite parking discounted rates available
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Fitness facilities (surcharge)
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Internet access
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Housekeeping on request
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Wine release events
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Covered parking
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Secured parking
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Garage
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Electric bicycle charging station
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Charcoal grill
Review Highlights
Categories
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Property Description
Luxurious Apartments with Bay Views
Perched high above Ghirardelli Square, The Fairmont Heritage Place Ghirardelli Square offers luxurious apartments with stunning San Francisco Bay views. Each apartment boasts a fireplace, high-end entertainment system, and enclosed glass shower. The exposed brick walls provide natural soundproofing and a touch of historic charm. Select units even offer breathtaking bay views.
Concierge Services and Gourmet Dining
Guests can enjoy personalized grocery shopping, chef services, and 24-hour concierge assistance. Indulge in room service from top-notch restaurants like Palette and McCormick & Kuleto's Seafood Restaurant. The hotel's elevators conveniently open to Ghirardelli's famous Ice Cream and Chocolate Shop, as well as local boutiques and restaurants.
Prime Location for Exploration
Situated just minutes from Fisherman’s Wharf and the Golden Gate Bridge, guests can easily explore the city's top attractions. The dog-friendly Crissy Field is a short bike ride away, perfect for outdoor enthusiasts. Plus, all Residence Reservations include two complimentary valet parking spots.
Experience luxury and convenience at The Fairmont Heritage Place Ghirardelli Square – book your stay now for an unforgettable San Francisco getaway.
Please note: If you sign up as a “Fairmont President Club Member”, you will be eligible for free bike rentals. Please contact The Fairmont Heritage Place Ghirardelli Square for further information.
There is an additional fee required for each package received or sent at the property.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Property Policies
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Parking
Free private parking is possible on site (reservation is not needed).
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Internet
WiFi is available in all areas and is free of charge.
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Children and extra bed policy
Children of any age are allowed.
Children up to and including 2 years old stay for free when using an available cot.
Children up to and including 17 years old stay for free when using an existing bed.
You haven't added any extra beds.
Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management. -
Groups
When booking more than 7 rooms, different policies and additional supplements may apply.
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Pets
Pets are allowed. Charges may be applicable.
Location
Guest Reviews
Very very beautiful view of the bay close to all restaurants and bars
Great place to stay in familia, the rooms are really big and comfortable
De locatie was zeer goed. De jongens aan de deur (conciërge) waren super vriendelijk.
Het receptie personeel was onverschillig en zeer onbeleefd. Ik zou zelfs zeggen respectloos. Zo een luxe hotel op dat niveau zou toch beter personeel moeten werven. Bijna 10.000 dollar betaald voor een kamer en je krijgt er nul service bij. 4 keer langs de receptie gegaan om te vragen voor een factuur op bedrijfsnaam. Blijven zeggen dat ze dat niet doen en dat het via Booking moet. Na twee keer zei ze dat de boekhouding het in orde zou brengen. Dag erna zegt een collega weer het kan niet, Terwijl ik hen bewijs en aantoon dat het hotel dit moet doen, blijven ze het afschuiven op Booking of op de collega van de volgende dag. Veel mankementen op de kamer. (Kluis ging niet meer open terwijl onze spullen er in lagen, niemand ter plaatse die het kon oplossen. Hele nacht de berichten en wekker horen afgaan van de gsm’s in de kluis. Badkamerdeur stuk, tv streaming werkt niet ) Kwamen het wel de dag erna oplossen maar je zit er weer mee. Streamen ging gewoon niet.
Dat kan voor zo een dure prijs echt niet. Ook Stoffig en ook een keer een vuile handdoek met (leek op) uitwerpselen gewoon geplooid in de badkamer. Heb meermaals achter de manager gevraagd. Zegt personeel: we hebben geen hotel manager ! Als er wel een manager is dan nodig ik hem uit om mij te contacteren.
Zal hem toelichten wie van zijn medewerkers dit zeiden.
Location was great
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Excellent location and full equipped rooms perfect for short or long term stay
Smells of the hallway and room can be improved… can be more refreshing
Alles! War top! Würden wieder kommen!
We booked a 2-bedroom suite at the Fairmont and later extended our stay by booking directly with the hotel for 2 additional nights. Well in advance—months before arrival—we confirmed several times that the reservations would be linked so our family wouldn’t have to move rooms. This was especially important with 2 young kids and a refrigerator full of groceries. A week before our trip, Fairmont emailed and offered an upgrade to an ocean view which we took and paid for (as it is Fleet Week). When we arrived, the hotel checked us into a fantastic room (one of their residences) and all seemed set. But 2 days later, we received a confusing voicemail saying that we needed to move. When we called that night and spoke to the staff, they stated a “priority guest” needed the room and we would have to move. The staff members we spoke with didn’t acknowledge the mistake or the notes already attached to our reservation. Only after pushing for escalation did we get on the phone with the acting GM (since the GM was away at a conference). That manager admitted the hotel had “messed up” because the unit’s owners were arriving—meaning we had to pack up and move despite all prior confirmations. While the team attempted some service recovery, the disruption was already done. This experience forced us to interrupt multiple plans to deal with logistics—exactly what you don’t expect on an expensive, luxury trip. Unfortunately, Fairmont has lost our business forever.
Loved the location and the ability to stay together in a 2 bed, 2 bath apartment
Nothing. Everything was perfect for us
Месторасположение близко к набережной, вид из окон (если брать с видом) на залив и Алькатрас. Рядом много кафе/ресторанов, до пирса 39 (где морские котики) 10 мин. Дальний вид на голден гейт.
Это не гостиница - ЭТО апартаменты (надо читать отзывы внимательнее при бронировани))), завтрак не предоставляется/его там нет в принципе.
Жили в номере 402, в одной спальне окно в железной раме (под "старину"), внизу стоит вентиляционное оборудование - гудит безумно, особенно чувствуется/слышно ночью.
В следующий раз мы бы выбрали другой отель.
Very courteous staff
The hotel and location is perfect
We have been accommodated on the ground floor. So you are paying more than 1000 USD per night and you have all windows and balcony in the front of the food court with a lot of people. So you can’t even uncover the window - or everyone could see what you are doing in the room
Excellent hotel personal at the main door very helpful
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