Grand Hyatt San Antonio River Walk

Hotels
Hyatt
8.7 (983 reviews)
600 East Market , San Antonio , us

Paid
Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
Restaurant
See all facilities

Review Highlights

Pros:
Great location
Friendly staff
Good amenities
Cons:
Low shower pressure
Room service options were limited
Elevator issues

Categories

Cleanliness
8.66
Clean and nice with beautiful views, standard quality for this hotel tier.
Service
9.13
Very friendly and professional staff, with notable mentions of helpful valet and front desk.
Location
9.17
Excellent location near the River Walk, close to attractions.
Room Quality
8.12
Rooms good but reported issues with shower pressure, renovation needed.
Amenities
8.65
Good amenities including a pool and gym, standard quality for this hotel tier.
Value for Money
8.61
Luxury hotel rates with premium offerings, meets expectations.
Food and Beverage
8.66
Good food options but room service could be improved.
Overall Experience
8.63
Overall a lovely stay with minor inconveniences.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-10 14:59

Property Description

Luxurious Accommodations

Experience the ultimate comfort at Grand Hyatt San Antonio River Walk with elegant rooms featuring modern amenities, plush bathrobes, and stunning views of the city. Relax in style and indulge in a restful stay.

Exceptional Dining Options

Enjoy a culinary journey at our diverse downtown restaurants where each child dines for free with an adult entrée purchase. From gourmet meals at Ruth’s Chris Steak House to energizing cocktails at Bar Rojo, savor a variety of flavors during your stay.

Prime Location and Facilities

Situated on the iconic San Antonio River Walk, our hotel offers easy access to popular attractions like the Alamo and the Convention Center. Unwind by the outdoor heated pool, stay active at the fitness center, and take advantage of convenient services like valet parking and free WiFi.

Book now for an unforgettable stay at Grand Hyatt San Antonio River Walk and create lasting memories with your loved ones.

Important information:

For rates with breakfast included, please note that it is for 2 adults. Additional charges apply for additional guests.

This hotel only accepts credit cards, debit cards and, where applicable, other contactless forms of payment. It is a cash-free environment.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: SAT

Location

Property Accessibility

Total Disability Score: 35.71
Public Area
  • Ramp: No
  • Entrance Leveled: No
  • Pet Friendly: No
Reception And Restaurant
  • Reception Hearing Accessible: No
  • Reception Wheelchair Accessible: No
  • Restaurant Wheelchair Accessible: No
Elevator
  • Elevator Audio Signals: No
  • Elevator Braille Numbers: No
  • Elevator Contrasting Buttons: No
  • Elevator Visual Signs: No
Show all accessibility features

Guest Reviews

8.7
Based on 983 reviews
Cleanliness: 8.66
Service: 9.13
Location: 9.17
Room Quality: 8.12
Amenities: 8.65
Value for Money: 8.61
Food and Beverage: 8.66
Overall Experience: 8.63
K
Kristy family_with_children us
7
The property was in a great location and the lobby was beautiful. The rooms were small and the lighting was dim in both
Pros:

The property was beautiful and clean

Cons:

The lighting was very dim in the hallways and rooms

2026-08-27 via Nuitee
A
Ana Cristina solo_traveller us
10
Great service, good food and amenities
Pros:

All amenities

2026-08-26 via Nuitee
A
Aminata solo_traveller us
10
2026-08-24 via Nuitee
P
Perim solo_traveller br
8
it was good
Pros:

staff, location,

Cons:

The shower in my hotel room didn’t seem to be working properly. Water was coming out of both the tub spout and the showerhead at the same time, and the water pressure from the showerhead was very low. It seemed like there may have been a clog or an issue with the diverter

2026-08-21 via Nuitee
T
Teri extended_group us
9
2026-08-21 via Nuitee
I
Istvan couple hu
10
2026-08-18 via Nuitee
L
leoy750 Business
10
Location at its best
Pros:

Great location to river walk and the Alamo. Staff at the hotel are great and responsive for your needs. The room was very clean and comfortable. Check in and check out was very easy.

2026-08-14 via Tripadvisor
T
Tamara family_with_children us
6
room was already so expensive ...I was disappointed that I was charged parking/incidentals
Pros:

location

Cons:

high price to park
daily charge of $30 incidentals
fire alarm in the morning

2026-08-14 via Nuitee
G
greciaf756 Business
8
good experience
Pros:

The hotel was clean and overall fine. Some of the staff could be less rude, but that should not be held against them because overall they were nice.

2026-08-13 via Tripadvisor
G
glennrK7201HD NONE
10
My Stay at the Grand Hyatt San Antonio Riverwalk
Pros:

Great room, experience, very clean and will definably stay at the hotel again in the future. It was an excellent experience; the staff were amazing and the service was impeccable

2026-08-12 via Tripadvisor
5
519jeryla NONE
10
Very Close to the Convention Center
Pros:

Great location that is right up the sidewalk from the convention center. I enjoyed the closeness of food and entertainment at the Riverfront area. The hotel was clean and the staff responsive to anything that I needed. Good value for the price paid.

2026-08-11 via Tripadvisor
M
mlawre3490 NONE McAllen, Texas
10
Best Hyatt on the Riverwalk and one of my Favorite Grand Hyatts Anywhere
Pros:

I have stayed at this hotel many times since it opened. It is one of my favorite hotels to stay at the Riverwalk. The Club access is very helpful, especially when I need to work and it's extremely close to everything, especially if you're going to a show.

2026-08-10 via Tripadvisor
O
oscar humberto couple mx
10
great dinner at ruth hotel restaurant.
Pros:

Great service, they receive you with cocktails or water infusion. great location, and they have a very nice restaurant "ruth", the same hotel staff put the reservation at the restaurant, great steaks and wine. the river walk was just at the hotel door. I like the breakfast too.

2026-08-10 via Nuitee
S
S2675GKstaceyd Business
10
Business Trip Conference
Pros:

I stayed for 8 days for the APCO Public Safety Conference and loved being right next to the convention center. The hotel was clean, staff was friendly, the rooms were quiet, beds super comfy and I had a perfect stay. Thank you.

2026-08-09 via Tripadvisor
D
Daydream16737929246 Business
10
Overall a good experience
Pros:

It's a good hotel at centralized to the city and convention center. Most of the staff was really nice. The food was a bit pricey and lacked variety.

2026-08-09 via Tripadvisor
J
jessicamP9461SE Family
10
Great for Families!
Pros:

We love coming to the Grand Hyatt San Antonio with Grand Club access for a fun staycation. There is always a great, fresh spread of delicious bites and drinks at the Grand Club. It’s clean and spacious with plenty of room even when there are multiple people present.

2026-08-05 via Tripadvisor
E
Elizabeth solo_traveller us
7
2026-08-04 via Nuitee
C
Compass00467107895 Family
10
Family fun
Pros:

Great experience do it for you and your family delicious

2026-07-31 via Tripadvisor
J
J6065CAbarbaras Business
10
4 days in San Antonio
Pros:

It was great to know that I could grab breakfast or a snack that met my schedule and not have to plan and waste time with other options. The staff were very friendly and fulfilled any need that arose or made good suggestions. Thank you Grand Hyatt!

2026-07-28 via Tripadvisor
J
jamesdH1720WI Business
6
Nice hotel. Terrible Parking Experience
Pros:

Beware predatory parking prices. They don't tell you till after that self park is $61 a day! and valet is $72/day. Just outrageous for a hotel not in Hawaii!

2026-07-27 via Tripadvisor