Galadari Hotel

Hotels
•
Independent
7.2 (75 reviews)
64, Lotus Road, Colombo, 1 , Colombo , LK
1-0-94112544544

listing image 1
Show all photos

Facilities

Meeting rooms
Express check-out
Free WiFi
24-hour front desk
Terrace
Luggage storage
Express check-in/check-out
Sauna
Designated smoking area
Concierge service
See all facilities

Review Highlights

Pros:
Friendly staff
Good location
Polite staff
Attentive service
Cons:
Poor cleanliness
Unprofessional staff
Poor room quality
Lack of amenities
Bad value for money

Categories

Cleanliness
2
The majority of the guests complained about the cleanliness, highlighting issues such as dirty carpets, stink, and overall unclean conditions.
Service
3.5
Mixed reviews on service, with some guests appreciating the security, bell boy, and laundry service, while others found front office staff to be very rude and unprofessional.
Location
7.5
Guests generally praised the hotel’s location despite the negative aspects of their stay.
Room Quality
3
Guests were dissatisfied with room quality, mentioning dated rooms, bad quality of beds, and furniture, along with malfunctioning keys and absence of hot water.
Amenities
3
There were complaints about the lack of expected amenities such as hot water and breakfast buffet, along with negative mentions of renovation noises and overpriced services.
Value for Money
2.5
Guests felt the stay was not worth the money, with complaints about poor maintenance and overpricing, and some expected refunds for their disappointing experiences.
Food and Beverage
6
One guest mentioned superb food, but others were disappointed with breakfast arrangements, indicating a mixed experience with food and beverages.
Overall Experience
3.5
The overall experience was predominantly negative with few exceptions; multiple guests indicating they would not return or recommend the hotel.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2024-10-30 07:09

Property Description

Experience luxury and comfort at Galadari Hotel, ideally nestled in the vibrant heart of Colombo.

Recreational Delights
Unwind by our refreshing outdoor pool or invigorate your body in the 24-hour fitness center, topped off with a soothing sauna to relax your muscles after a long day of exploration.

Culinary Excellence
Savor exceptional international cuisine at our distinguished Coffee Shop, indulge in 24-hour room service, or unwind with drinks by the poolside bar. With five bars and lounges to choose from, your dining experience is elevated at every turn.

Convenient Amenities
Stay connected with complimentary Wi-Fi throughout the hotel, while our business center caters to your professional needs. Convenient express check-out and a roundtrip airport shuttle make your journey easier.

Book your unforgettable stay at Galadari Hotel today!

Important information:

Take advantage of recreational opportunities offered, including an outdoor pool, a sauna, and a 24-hour fitness center. Additional amenities at this hotel include complimentary wireless internet access, concierge services, and gift shops/newsstands.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: CMB

Property Policies

  • Pets

    Pets not allowed

  • Guest type

    Essential workers only - NO

  • General

    Professional property host/manager

Location

Guest Reviews

7.2
Based on 75 reviews
Cleanliness: 2
Service: 3.5
Location: 7.5
Room Quality: 3
Amenities: 3
Value for Money: 2.5
Food and Beverage: 6
Overall Experience: 3.5
N
Nimalchandra
4
Pros:

Room is not good and smells

2024-05-06 • via Nuitee
V
viginia
10
Pros:

The staff were amazing and so friendly and hospitable. The food at the hotel was great, the view was breathtaking!

2024-03-05 • via Nuitee
V
Vasantha • family
10
Pros:

Customer service and flexibility

2023-11-14 • via Nuitee
D
Devaka
10
Pros:

Good place to stay.

2023-11-05 • via Nuitee
S
Sritharan • friends
10
Pros:

Overall everything is good

2023-09-28 • via Nuitee
S
Samson Lsl
6
Pros:

The property needs full renovation as the bad smell coming from the carpet
in the floor of building, management should consider immediately to replace the carpet by adding lamented flooring and repair in all the rooms and the smells coming through the ac vent too.
I wish I can visit the property after renovation, customer service is great
This hotel has great potential if the management consider to improve the condition of the flooring.

2023-09-16 • via Nuitee
B
Balayogendiran • family
2
Pros:

No

2023-07-30 • via Nuitee
R
Rohith
6
Dirtiest hotel room we've stayed in.
Pros:

The hotel's lobby and restaurant areas certainly qualify for 4 star rating as well as the good breakfast buffet. And that's as far as it goes. Go up to the accommodation, and it's another world. Everything about the description of their rooms is false. The room we got, in my view, looked like the photos you see in a 2 star hotel room. It was about 30-40 years out of date. The worn-out carpet was filthy, especially along the edge of the whole room. The bathroom sink was grubby, and I had to use an old toothbrush to clean the muck around the sink. The cheap bathroom door was old and plaster was broken around the frame. The plaster around the shower was peeling off. The toilet had to be flushed at least twice each time to make it work. The room's reading lights were badly installed, as there were bits of broken plaster around it. A standing lampshade was dirty with wiring hanging around all over the floor and the switch showing exposed wiring. This 'superior room' which I booked described the facilities as having a bidet, turndown service, DVD player and bathrobes - none of which were available! There was no guest information in the room, and we had to call several times to get a room service menu, which was old and stained. We only had two bath towels provided. I had to ask for hand towels, and on one occasion, after the room was 'cleaned' just one hand towel was in the bathroom. It took us three calls to the housekeeper, as well as asking two cleaning ladies in the hallway to

2023-06-26 • via Nuitee
I
Intikab
10
Pros:

Best hotel to stay in Colombo

2023-05-05 • via Nuitee
A
aruna • partner
10
Pros:

Recommend for everyone

2023-03-20 • via Nuitee
R
Rexie • family
8
Pros:

Nice area with affordable price.

2023-02-07 • via Nuitee
L
luxman boraluwa boraluwe • friends
2
Pros:

no buffer, no safe

2022-06-04 • via Nuitee
Y
Yogalingam
6
Pros:

this hotel badly need a renovation.

2022-04-20 • via Nuitee
S
Saqib
10
Pros:

T

2022-04-02 • via Nuitee
L
Lazarus
10
Pros:

Great hotel

2022-03-22 • via Nuitee
D
DAYA • friends
10
Pros:

Best location in City of Colombo

2022-03-21 • via Nuitee
B
Bren • family
8
Pros:

Excellent service by all staff. Very friendly and accommodating. Building (rooms) needs refurbishing.

2022-03-20 • via Nuitee
A
Austen • partner
8
Pros:

Excellent location and nice view.

2022-03-09 • via Nuitee
M
Mohamed • family
8
Pros:

Great hotel

2022-03-06 • via Nuitee
V
Verified traveler
8
Aged hotel needing investment but comfortable
Pros:

While old in its facilities (like non working plugs to charge phones or the screeching of the hair drier) overall stay was comfortable and quiet. The staff were polite and helpful.
Clearly the hotel needs a face lift and a change of carpet throughout but still good reasonably priced food and a number of eateries attached to the hotel outside. By the sea of course and opposite the old parliament. Very central with a number of the big hotels in the vicinity as well as the ultramodern One Galle Place shopping mall

2022-02-20 • via Nuitee