Oaks Brisbane on Charlotte Suites

Hotels
•
Oaks Hotels & Resorts
8.3 (6110 reviews)
128 Charlotte Street , Brisbane , au

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Children allowed

Facilities

Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Swimming pool
Terrace
Family rooms
BBQ facilities
Lift / Elevator
Express check-in/check-out
Fax/photocopying
See all facilities

Review Highlights

Pros:
Friendly staff
Great location
Comfortable rooms
Convenient amenities
Cons:
Parking issues
Cleanliness concerns
Some dated furniture

Categories

Cleanliness
7.45
Multiple mentions of cleanliness being sufficient, but also mentions of the apartment being dirty.
Service
8.95
Positive comments about friendly and helpful staff.
Location
8.95
Consistently praised for its central location and proximity to attractions.
Room Quality
7.95
Mixed reviews; some apartments were described as clean and comfortable, but concerns about wear and tear.
Amenities
7.95
Amenities were mentioned as good but with suggestions for improvement like adding shelves in bathrooms.
Value for Money
8.45
Valued for money given the location and amenities provided.
Food and Beverage
8.25
Not extensively covered, but positive mentions regarding value and quality.
Overall Experience
8.45
Overall satisfaction expressed with multiple reviews highlighting enjoyment.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-08 03:35

Property Description

Luxurious Self-Contained Accommodation
Oaks Brisbane on Charlotte Suites, nestled in Brisbane's CBD, offers stylish self-contained apartments with private balconies, perfect for a relaxing stay.

Impressive Amenities
Guests can enjoy the convenience of 2 swimming pools, a fitness centre, and a sauna, providing the ultimate relaxation experience. Free WiFi ensures you stay connected throughout your visit.

Prime Location
Situated just minutes away from Queen Street Mall, the Brisbane River, and City Botanic Gardens, our hotel offers easy access to the best attractions in the city.

Experience comfort and convenience at Oaks Brisbane on Charlotte Suites - book your stay now for an unforgettable Brisbane getaway.

Important information:

Please note that credit cards are the only accepted method of payment at this property.

Please note that there is a nonrefundable 1.5% charge when you pay with a credit card.

Please note that the credit card presented on check-in must be in the same name as the guest on the booking confirmation.

When booking more than 4 rooms, different policies and additional supplements may apply.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
This property does not accommodate bachelor(ette) or similar parties.

Check-in and check-out hours:
Check-out: 10:00 AM
Airport code: BNE

Property Policies

  • Groups

    When booking more than 4 rooms, different policies and additional supplements may apply.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for AUD 20 per person per night when using an available cot.
    Children up to and including 2 years old stay for free when using an existing bed.
    People no matter the age stay for AUD 59 per person per night when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Pets

    Pets are not allowed.

  • Parking

    Private parking is possible on site (reservation is needed) and costs AUD 39 per day.

Location

Guest Reviews

8.3
Based on 6110 reviews
Cleanliness: 7.45
Service: 8.95
Location: 8.95
Room Quality: 7.95
Amenities: 7.95
Value for Money: 8.45
Food and Beverage: 8.25
Overall Experience: 8.45
T
Tania • extended_group • nz
4
Was okay
Pros:

That it was very close to the shops

Cons:

Was a bit dated

2026-03-07 • via Nuitee
T
Taylor-Toy • family_with_children • au
7
2026-03-07 • via Nuitee
H
Heidi • family_with_children • au
10
2026-03-07 • via Nuitee
K
Kelly • family_with_children • au
10
Good,clean and great location.
Pros:

Stayed on the 41st floor. Fantastic city views. Clean and well maintained. Kitchen and laundry facilities in the apartment were great. Friendly staff. Great location. Close to Queen Street Mall that has everything.

2026-03-07 • via Nuitee
T
Therese • solo_traveller • au
8
Enjoyed our 2 nights
Pros:

Proximity

Cons:

Ensuite needed upgrading

2026-03-07 • via Nuitee
S
Shannon • couple • au
8
2026-03-07 • via Nuitee
J
Judd • family_with_children • au
8
2026-03-07 • via Nuitee
M
Monique • solo_traveller • nc
10
Excellent séjour
Pros:

J’étais ravie qu’il y ait un personne à la réception qui parle francais

2026-03-07 • via Nuitee
L
Linda • solo_traveller • gb
10
Enjoyed being in the midst of all the activity, best Botanic Gardens, Ferry’s and train station.
Pros:

Really liked the apartment.

2026-03-07 • via Nuitee
S
Simon • couple • au
9
2026-03-07 • via Nuitee
P
princesslmr82 • NONE
10
great location
Pros:

nice hotel
good rooms
great location
awesome customer service
clean tidy
quiet area and close to the city heart

2026-03-06 • via Tripadvisor
S
Shirlene • solo_traveller • au
8
Pros:

Location

Cons:

Being told to park in the wrong carpark and being called to shift it while at tbe Stadium

2026-03-06 • via Nuitee
J
Jemma • family_with_children • au
8
2026-03-06 • via Nuitee
M
melissatI4458FD • NONE
10
Lovely stay at the oaks
Pros:

Lovely stay great location. Housekeepimg staff outstandingly clean and helpful! Thanks very much to all staff

2026-03-04 • via Tripadvisor
W
Welsh • family_with_children • au
9
2026-03-04 • via Nuitee
C
Caroline • couple • au
10
2026-03-04 • via Nuitee
S
Sharon • family_with_children • au
8
Pros:

Location

Cons:

Main bathroom was dated
Beds took up most of bedroom space

2026-03-04 • via Nuitee
K
Kerri-Anne • family_with_children • au
7
2026-03-04 • via Nuitee
B
baldersonfamily • NONE
10
Thoroughly enjoyable stay. Excellent staff, who were welcoming, helpful, and efficient. Great city centre location. Woul
Pros:

Welcoming, helpful, and efficient. Unit comfortable and clean. Great city centre . Would recommend Oaks Charlotte to family and friends.

2026-03-03 • via Tripadvisor
A
Alamanda • couple • nr
9
Loved it
Pros:

Cleanliness

Cons:

Oven Vent needs to be clean

2026-03-03 • via Nuitee