Oaks Brisbane on Charlotte Suites

Hotels
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Oaks Hotels & Resorts
8.3 (6801 reviews)
128 Charlotte Street , Brisbane , au

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Children allowed

Facilities

WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
Terrace
Family rooms
See all facilities

Review Highlights

Pros:
Friendly staff
Great location
Comfortable rooms
Convenient amenities
Cons:
Parking issues
Cleanliness concerns
Some dated furniture

Categories

Cleanliness
7.45
Multiple mentions of cleanliness being sufficient, but also mentions of the apartment being dirty.
Service
8.95
Positive comments about friendly and helpful staff.
Location
8.95
Consistently praised for its central location and proximity to attractions.
Room Quality
7.95
Mixed reviews; some apartments were described as clean and comfortable, but concerns about wear and tear.
Amenities
7.95
Amenities were mentioned as good but with suggestions for improvement like adding shelves in bathrooms.
Value for Money
8.45
Valued for money given the location and amenities provided.
Food and Beverage
8.25
Not extensively covered, but positive mentions regarding value and quality.
Overall Experience
8.45
Overall satisfaction expressed with multiple reviews highlighting enjoyment.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-08 03:35

Property Description

Luxurious Self-Contained Accommodation
Oaks Brisbane on Charlotte Suites, nestled in Brisbane's CBD, offers stylish self-contained apartments with private balconies, perfect for a relaxing stay.

Impressive Amenities
Guests can enjoy the convenience of 2 swimming pools, a fitness centre, and a sauna, providing the ultimate relaxation experience. Free WiFi ensures you stay connected throughout your visit.

Prime Location
Situated just minutes away from Queen Street Mall, the Brisbane River, and City Botanic Gardens, our hotel offers easy access to the best attractions in the city.

Experience comfort and convenience at Oaks Brisbane on Charlotte Suites - book your stay now for an unforgettable Brisbane getaway.

Important information:

Please note that credit cards are the only accepted method of payment at this property.

Please note that there is a nonrefundable 1.5% charge when you pay with a credit card.

Please note that the credit card presented on check-in must be in the same name as the guest on the booking confirmation.

When booking more than 4 rooms, different policies and additional supplements may apply.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
This property does not accommodate bachelor(ette) or similar parties.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 10:00 AM
Airport code: BNE

Property Policies

  • Groups

    When booking more than 4 rooms, different policies and additional supplements may apply.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for AUD 20 per person per night when using an available cot.
    Children up to and including 2 years old stay for free when using an existing bed.
    People no matter the age stay for AUD 59 per person per night when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Pets

    Pets are not allowed.

  • Parking

    Private parking is possible on site (reservation is needed) and costs AUD 39 per day.

Location

Guest Reviews

8.3
Based on 6801 reviews
Cleanliness: 7.45
Service: 8.95
Location: 8.95
Room Quality: 7.95
Amenities: 7.95
Value for Money: 8.45
Food and Beverage: 8.25
Overall Experience: 8.45
M
Mara • couple • au
10
Great location
Pros:

Great location good view

Cons:

Nothing

2026-07-11 • via Nuitee
G
Gavin • extended_group • au
8
Comfortable, convenient accommodation at a fair price
Pros:

Location, staff

Cons:

Being so high on the hotel

2026-07-10 • via Nuitee
E
Enzo • solo_traveller • au
8
2026-07-10 • via Nuitee
H
Heneb • solo_traveller • de
9
Pros:

Das Apartment hatte alles, was wir als Familie brauchten - geräumiges Apartment, das mit allem ausgestattet war was nötig war inkl. Waschmaschine, Trockner, Waschpulver; sehr bequeme Betten, toller Balkon, schöne Pools. Sehr nettes und hilfsbereiten Personal. Die Lage ist perfekt, in wenigen Minuten ist man in der Queen Street, Bontanical Garden oder Bootanlegestelle. Hat viel Spaß gemacht dort zu sein.

2026-07-09 • via Nuitee
K
Kim • family_with_children • au
10
Great place to stay
Pros:

Clean & located centrally

2026-07-09 • via Nuitee
B
ben • couple • au
9
2026-07-09 • via Nuitee
W
Wendy • solo_traveller • au
7
Staff friendly and helpful, clean, location close to most of the inner city shops, restaurants, bars
Pros:

I only stayed one night one so I really did not have much time in there but the room was good and the bed was comfortable and the location was close to the function I was attending to.

Cons:

Having to pay for parking for one night which I feel could of been part on the cost of the room considering I was only there for one night and it was a bit expensive.

2026-07-09 • via Nuitee
N
Nicola • family_with_children • au
9
2026-07-08 • via Nuitee
W
Wayne • couple • au
8
Room very central in City , very clean and comfortable
Pros:

Staff were very helpful and accommodating

Cons:

I booked two rooms together and assumed we would be at least on the same floor
We wanted to help with care of our grandchild

2026-07-08 • via Nuitee
M
Mary-Anne • solo_traveller • au
8
A great one night
Pros:

The staff were very helpful

Cons:

I wouldn't stay in a one beddie for more that one night. The configuration of the apartment was weird .
I have stayed in Oaks before and havent met this configuration before.

2026-07-08 • via Nuitee
K
Kellie • couple • au
10
2026-07-08 • via Nuitee
Y
Yoon • couple • au
8
2026-07-08 • via Nuitee
J
Jill • couple • au
9
Great location, good facilities, good sized apartment
Pros:

Location size of apartment and facilities

Cons:

Na

2026-07-08 • via Nuitee
P
Paul • couple • nz
8
2026-07-07 • via Nuitee
P
Paul • couple • nz
10
2026-07-07 • via Nuitee
I
Ivan • solo_traveller • pg
9
2026-07-06 • via Nuitee
E
Eden • solo_traveller • au
10
Pros:

The view and the location

2026-07-06 • via Nuitee
T
Tina • couple • au
10
2026-07-05 • via Nuitee
M
Megan • couple • au
9
2026-07-05 • via Nuitee
M
Megan • extended_group • au
10
One night stay was very comfortable great location
Pros:

Great location close to shopping and restaurants spacious unit

Cons:

Nothing

2026-07-05 • via Nuitee