Oaks Brisbane on Charlotte Suites

Hotels
•
Oaks Hotels & Resorts
8.3 (6460 reviews)
128 Charlotte Street , Brisbane , au

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Children allowed

Facilities

Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Swimming pool
Terrace
Family rooms
BBQ facilities
Lift / Elevator
Express check-in/check-out
Fax/photocopying
See all facilities

Review Highlights

Pros:
Friendly staff
Great location
Comfortable rooms
Convenient amenities
Cons:
Parking issues
Cleanliness concerns
Some dated furniture

Categories

Cleanliness
7.45
Multiple mentions of cleanliness being sufficient, but also mentions of the apartment being dirty.
Service
8.95
Positive comments about friendly and helpful staff.
Location
8.95
Consistently praised for its central location and proximity to attractions.
Room Quality
7.95
Mixed reviews; some apartments were described as clean and comfortable, but concerns about wear and tear.
Amenities
7.95
Amenities were mentioned as good but with suggestions for improvement like adding shelves in bathrooms.
Value for Money
8.45
Valued for money given the location and amenities provided.
Food and Beverage
8.25
Not extensively covered, but positive mentions regarding value and quality.
Overall Experience
8.45
Overall satisfaction expressed with multiple reviews highlighting enjoyment.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-08 03:35

Property Description

Luxurious Self-Contained Accommodation
Oaks Brisbane on Charlotte Suites, nestled in Brisbane's CBD, offers stylish self-contained apartments with private balconies, perfect for a relaxing stay.

Impressive Amenities
Guests can enjoy the convenience of 2 swimming pools, a fitness centre, and a sauna, providing the ultimate relaxation experience. Free WiFi ensures you stay connected throughout your visit.

Prime Location
Situated just minutes away from Queen Street Mall, the Brisbane River, and City Botanic Gardens, our hotel offers easy access to the best attractions in the city.

Experience comfort and convenience at Oaks Brisbane on Charlotte Suites - book your stay now for an unforgettable Brisbane getaway.

Important information:

Please note that credit cards are the only accepted method of payment at this property.

Please note that there is a nonrefundable 1.5% charge when you pay with a credit card.

Please note that the credit card presented on check-in must be in the same name as the guest on the booking confirmation.

When booking more than 4 rooms, different policies and additional supplements may apply.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
This property does not accommodate bachelor(ette) or similar parties.

Check-in and check-out hours:
Check-out: 10:00 AM
Airport code: BNE

Property Policies

  • Groups

    When booking more than 4 rooms, different policies and additional supplements may apply.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for AUD 20 per person per night when using an available cot.
    Children up to and including 2 years old stay for free when using an existing bed.
    People no matter the age stay for AUD 59 per person per night when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Pets

    Pets are not allowed.

  • Parking

    Private parking is possible on site (reservation is needed) and costs AUD 39 per day.

Location

Guest Reviews

8.3
Based on 6460 reviews
Cleanliness: 7.45
Service: 8.95
Location: 8.95
Room Quality: 7.95
Amenities: 7.95
Value for Money: 8.45
Food and Beverage: 8.25
Overall Experience: 8.45
M
mrdhara • NONE
8
Holiday
Pros:

Great location, easy excess to all amenities. Staffs were friendly upon approach, clean room and private balcony with city view.

2026-04-11 • via Tripadvisor
D
Dharmendra • solo_traveller • nz
8
2026-04-11 • via Nuitee
B
Balint Vlad • family_with_children • ro
10
2026-04-11 • via Nuitee
O
Olivia Acitino • family_with_children • nc
9
Superbe hôtel que je recommande, nous y reviendrons pour la qualité et l'emplacement.
Pros:

Emplacement en pleine ville, parking sécurisé et l'appartement spacieux avec vue sur brisbane.
Cuisine équipée, 2 salles de bain avec 2 chambres.
Appartement calme et proche de tout commerce.

Cons:

Rien tout était bien pour nous.

2026-04-11 • via Nuitee
N
NOLI • solo_traveller • au
9
Really comfortable bed. Great unit and perfect location.
Pros:

Location cannot be beaten bed was SOOOOO COMFORTABLE!!!

Cons:

Aircon a bit noisy and oven kept dinging, must have been a timer, I didn't use the oven during my stay but the noises weren't really any bad issues, would love yo come back yo this hotel.

2026-04-11 • via Nuitee
S
Skye • family_with_children • au
10
2026-04-11 • via Nuitee
N
Nellie • family_with_children • au
8
Great stay
Pros:

Location, was clean, staff were helpful

Cons:

Everything was great

2026-04-10 • via Nuitee
C
Chris • couple • au
9
Great location for shopping and dinning
Pros:

Great location , room was better than we expected, great facilities and friendly front counter staff

Cons:

Parking just a little expensive but ok

2026-04-10 • via Nuitee
G
Geoff • solo_traveller • au
10
I will return
Pros:

Location was very good

2026-04-09 • via Nuitee
M
michael • couple • au
8
2026-04-09 • via Nuitee
A
Andrew • family_with_children • au
8
2026-04-09 • via Nuitee
M
Monique • couple • au
10
2026-04-08 • via Nuitee
N
Nilesh • family_with_children • au
9
Pros:

The hotel is well located in the CBD. Room was nice and clean and met our expectations.

2026-04-08 • via Nuitee
S
Sujatha • couple • au
10
2026-04-08 • via Nuitee
K
KH1981 • solo_traveller • au
8
2026-04-08 • via Nuitee
C
clearyaus • NONE • Sydney, New South Wales
6
Good and bad
Pros:

Great location. Functional apartment but not very clean and everything is old and needs maintenance.

2026-04-07 • via Tripadvisor
E
E2859LYlindah • NONE • Port Augusta, South Australia
8
a city room
Pros:

Dated but nice. great to have a washer and dryer for those travelling. some issue with the shower cycling from hot to cold.

2026-04-07 • via Tripadvisor
K
Kevin • family_with_children • nc
10
Pros:

Le personnel de l'accueil et la vue

Cons:

Rien

2026-04-07 • via Nuitee
J
Janet • couple • nz
10
Pros:

Great place to stay excellent location 👌

2026-04-07 • via Nuitee
T
Tony • couple • au
9
Great location easy simple acess
Pros:

Great location

2026-04-07 • via Nuitee