VIP Grand Lisboa Hotel & Spa

Hotels
VIP Hotels
7.9 (5458 reviews)
Av. 5 De Outubro 197 , Lisbon , pt

Children allowed

Facilities

Health or beauty spa nearby
Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Swimming pool
Restaurant
Room service
Lift / Elevator
Luggage storage
Safety deposit box
See all facilities

Review Highlights

Pros:
Friendly staff
Good location
Cons:
Issues with room maintenance
Inconsistent amenities

Categories

Cleanliness
7.48
Mixed reviews; cleanliness was praised but issues noted in some rooms.
Service
8.75
Staff were very friendly and attentive, enhancing the experience.
Location
8.49
Excellent location for accessibility and nearby attractions.
Room Quality
7.44
Several issues mentioned regarding bathroom functionality and comfort.
Amenities
7.47
Amenities received mixed reviews with some being good, others lacking.
Value for Money
7.93
General sentiment of fair pricing for the quality offered.
Food and Beverage
7.78
Breakfast received praise; other food options varied.
Overall Experience
7.85
Overall positive with notable areas for improvement.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-12 09:53

Property Description

Modern Accommodation and Lavish Spa
Featuring Zen-inspired guest rooms and stylish bathrooms with rain showers, the VIP Grand offers a contemporary and luxurious stay.

Dining and Entertainment
Indulge in a variety of international and Portuguese dishes at the hotel’s restaurants, and sip on cocktails at the trendy bar for a delightful culinary experience.

Leisure Facilities
With a Fitness Centre open daily from 7am to 11pm, guests can stay active during their stay at the VIP Grand Lisboa Hotel & Spa.

Book your luxurious stay at the VIP Grand Lisboa Hotel & Spa, where modern design meets comfort and convenience.

Important information:

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Swimming pool: Closed from Tue, Nov 4, 2025 until Tue, Mar 31, 2026

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: LIS

Property Policies

  • Parking

    Private parking is possible on site (reservation is not needed) and costs EUR 12 per day.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    Children up to and including 12 years old stay for free when using an existing bed.
    Children from 3 years old to 12 years old stay for free when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

  • Groups

    When booking more than 7 rooms, different policies and additional supplements may apply.

  • Pets

    Pets are not allowed.

Location

Guest Reviews

7.9
Based on 5458 reviews
Cleanliness: 7.48
Service: 8.75
Location: 8.49
Room Quality: 7.44
Amenities: 7.47
Value for Money: 7.93
Food and Beverage: 7.78
Overall Experience: 7.85
V
Viktoriia solo_traveller pt
10
2026-03-13 via Nuitee
J
Jim couple ie
8
Pros:

Bed was very comfortable. Shower was excellent. Staff were very friendly and helpful. Breakfast selection was good.

Cons:

Pool was closed during our stay (march). No jacuzzi.

2026-03-12 via Nuitee
J
Jelka couple de
6
2026-03-12 via Nuitee
F
Filgueira couple fr
10
Sensacional
Pros:

O atendimento nota 10

Cons:

Tudo perfeito

2026-03-12 via Nuitee
J
Joao solo_traveller pt
5
Preco qualidade desajustado
Pros:

Localização excelente

Cons:

A precisar de obras de atualização, mobilia cada vez em pior estado, colchões antigos e desconfortáveis, acordamos pior, na hora do check out passados 4 min entra a governanta pelo quarto a dentro… os telefones não devem funcionar, o hotel precisa se reforma, uma sombra do que já foi!

2026-03-12 via Nuitee
B
BSz solo_traveller pl
10
2026-03-10 via Nuitee
H
Helgason solo_traveller is
7
Happy with the stay but please upgrade the fitness room.
Pros:

Nice staff, and nice room. And good spa.

good help from the desk and the room service was good.

Cons:

the fitness room did not meet my expectations, the machine where not working, no power when i went there.
Foam roll would be a nice add to the fitness room.

2026-03-10 via Nuitee
L
Linda couple ie
10
Fabulous hotel
Pros:

The experience overall was enjoyable and the location was great

2026-03-10 via Nuitee
P
Patrick solo_traveller ch
8
2026-03-09 via Nuitee
G
Greg solo_traveller gb
10
2026-03-09 via Nuitee
W
wolfgang couple de
9
Pros:

Das Geburtstagsgeschenk! Wie aufmerksam....

2026-03-09 via Nuitee
D
Daniel couple gb
8
2026-03-09 via Nuitee
N
Nicola extended_group gb
8
Short break nice hotel
Pros:

Lovely hotel

Cons:

Mattress and pillows hard air con very noisy

2026-03-09 via Nuitee
G
Guy solo_traveller pt
10
2026-03-08 via Nuitee
A
André couple pt
7
2026-03-08 via Nuitee
A
Andre solo_traveller pt
6
Mediana devido ao que informei
Pros:

O conforto

Cons:

O spa só tem nada para oferecer
E queriam que comprasse um tratamento para poder usar o jacuzzi altamente ridículo em um hotel dessa categoria
Deveria ser bem melhorado quando o cliente escolhe um hotel por todas as comunidades e depois parte delas são pagas a um valor surreal mais alto que a estadia passa a ser uma comédia..

Quanto ao resto tudo bom

2026-03-08 via Nuitee
B
Bruno couple pt
9
Pros:

Limpeza, serviços, itens disponíveis no quarto.

2026-03-07 via Nuitee
A
Afgan couple az
9
Good
Pros:

Location, food, staff, room service, spa

Cons:

Sink drain did not work, furniture in room was very used.

2026-03-07 via Nuitee
C
Cesar couple gb
9
Pros:

Was a great

Cons:

The bad wasn't a good condition cus of cracked it when I sleeping around.

2026-03-07 via Nuitee
M
Miguel couple pt
10
2026-03-06 via Nuitee