VIP Grand Lisboa Hotel & Spa

Hotels
VIP Hotels
7.9 (5458 reviews)
Av. 5 De Outubro 197 , Lisbon , pt

Children allowed

Facilities

Health or beauty spa nearby
Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Swimming pool
Restaurant
Room service
Lift / Elevator
Luggage storage
Safety deposit box
See all facilities

Review Highlights

Pros:
Friendly staff
Good location
Cons:
Issues with room maintenance
Inconsistent amenities

Categories

Cleanliness
7.48
Mixed reviews; cleanliness was praised but issues noted in some rooms.
Service
8.75
Staff were very friendly and attentive, enhancing the experience.
Location
8.49
Excellent location for accessibility and nearby attractions.
Room Quality
7.44
Several issues mentioned regarding bathroom functionality and comfort.
Amenities
7.47
Amenities received mixed reviews with some being good, others lacking.
Value for Money
7.93
General sentiment of fair pricing for the quality offered.
Food and Beverage
7.78
Breakfast received praise; other food options varied.
Overall Experience
7.85
Overall positive with notable areas for improvement.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-12 09:53

Property Description

Modern Accommodation and Lavish Spa
Featuring Zen-inspired guest rooms and stylish bathrooms with rain showers, the VIP Grand offers a contemporary and luxurious stay.

Dining and Entertainment
Indulge in a variety of international and Portuguese dishes at the hotel’s restaurants, and sip on cocktails at the trendy bar for a delightful culinary experience.

Leisure Facilities
With a Fitness Centre open daily from 7am to 11pm, guests can stay active during their stay at the VIP Grand Lisboa Hotel & Spa.

Book your luxurious stay at the VIP Grand Lisboa Hotel & Spa, where modern design meets comfort and convenience.

Important information:

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Swimming pool: Closed from Tue, Nov 4, 2025 until Tue, Mar 31, 2026

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: LIS

Property Policies

  • Parking

    Private parking is possible on site (reservation is not needed) and costs EUR 12 per day.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    Children up to and including 12 years old stay for free when using an existing bed.
    Children from 3 years old to 12 years old stay for free when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

  • Groups

    When booking more than 7 rooms, different policies and additional supplements may apply.

  • Pets

    Pets are not allowed.

Location

Guest Reviews

7.9
Based on 5458 reviews
Cleanliness: 7.48
Service: 8.75
Location: 8.49
Room Quality: 7.44
Amenities: 7.47
Value for Money: 7.93
Food and Beverage: 7.78
Overall Experience: 7.85
B
Bert solo_traveller nl
8
2026-04-11 via Nuitee
N
Natalia family_with_children de
9
Хороший отель
Pros:

Недалеко метро ,номер был хороший (большая удобная кровать ),все было чисто ,красивый отель ,прекрасный завтрак (но кофе не понравился) ,парковка есть,платная 12 евро .

Cons:

Бассейн не работал ,хотя пару дней из наших
трех дней в отеле было тепло и ясно,20 и выше тепла .

2026-04-11 via Nuitee
O
Oscar solo_traveller pt
10
Pros:

De tudo

Cons:

Nada a referir

2026-04-11 via Nuitee
R
ROCIO family_with_children es
10
Estuvimos muy comodos
Pros:

El desayuno esta bien.
La ubicacion aunque esta algo separado del centro se llega rapido en uber/ taxi
El personal super amable me dieron todo lo que habia solicitado.
Planta alta y habitaciones contiguas
La limpieza y confort de la habitacion un 10

Cons:

La piscina estaba cerrada no pudimos ir ningun dia.
En el spa no habia toallas, la sauna y vapor son pequeños.

2026-04-11 via Nuitee
R
Richard extended_group gb
10
Staff very helpful place was clean and tidy
Pros:

Very tidy

Cons:

Nothing

2026-04-11 via Nuitee
S
Susana couple pt
10
Pros:

Location is amazing. The entire staff is very polite and friendly! The property is well maintained and well cared

Cons:

The bathroom door didn’t fully shut

2026-04-10 via Nuitee
P
Pɑulo couple pt
10
Senti-me em casa
Pros:

Excelente pequeno almoço.

Cons:

Extrato da cama muito baixo.

2026-04-10 via Nuitee
F
Fiona family_with_children gb
7
Nice and good value for a short stay
Pros:

Lovely staff on reception. Bar was nice, good food too.
Room was clean, spacious, comfy beds, a lovely space and well appointed.
For a central lisbon hotel really good value especially with breakfast.
Gym was basic but clean and fine for 1 night.
Nice place though would recommend for a short stay.

Cons:

Shower disappointing, ran hot and cold and temperature knob kept falling off. coffee machine in room wouldn't work.
Coffe at breakfast was awful!
Gym equipment didnt all work.

2026-04-10 via Nuitee
S
Stephen couple gb
8
Great location, nice spa, great people, bring an eye mask
Pros:

Location, spa, people

Cons:

Needed a fan in the room to provide direct air circulation
The bathroom has windows into the room, so at night the room is lit up when someone enters the toilet

2026-04-10 via Nuitee
S
Sven couple de
8
2026-04-10 via Nuitee
J
juan Diego couple es
2
No me alojaría más en este hotel
Pros:

Difícil de contestar

Cons:

El hotel no es de 5*****

2026-04-10 via Nuitee
P
Paula couple nl
8
2026-04-10 via Nuitee
Z
ZSOLT family_with_children gb
8
Pros:

Location was great for us and some of the stuff was actually nice, but most of them wasn’t.

2026-04-10 via Nuitee
A
Anne solo_traveller de
8
2026-04-09 via Nuitee
M
Martim family_with_children pt
5
Cons:

Só nos informaram que a piscina estaria em manutenção quando chegamos ao hotel.
Grande parte do intuito de termos escolhido este hotel foi pela possibilidade de utilizar a piscina. Ficamos extremamente desagradados.

2026-04-09 via Nuitee
J
João solo_traveller pt
3
2026-04-09 via Nuitee
E
Elena couple it
9
2026-04-09 via Nuitee
T
Tatiana couple pt
10
Pros:

A limpeza , o cheiro , as luzes dos corredores

2026-04-09 via Nuitee
B
Bruno couple gb
6
Pros:

The rooms were exceptionally well-appointed, offering a high level of comfort, cleanliness, and thoughtful design that greatly enhanced the overall stay.

Cons:

The TV did not include access to YouTube, which is disappointing and not in line with the expectations of a five-star hotel. In today’s standard of luxury accommodation, guests anticipate a full range of modern entertainment options, and this omission significantly impacted the overall experience.

2026-04-08 via Nuitee
Y
Yonatan family_with_children pt
10
2026-04-08 via Nuitee