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Facilities
Property facilities
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Fitness facilities
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WiFi available
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Free WiFi
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Parking
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Free Parking
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Non-smoking rooms
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Air conditioning
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Fitness center
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Swimming pool
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24-hour front desk
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Restaurant
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Room service
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Business center
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Heating
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Family rooms
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Lift / Elevator
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Laundry
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Luggage storage
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Express check-in/check-out
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Airport shuttle
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Safety deposit box
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Bar
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Fax/photocopying
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Facilities for disabled guests
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Meeting/banquet facilities
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Dry cleaning
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Breakfast in the room
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Non-smoking throughout
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Private parking
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Sun terrace
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Private check-in/check-out
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Daily housekeeping
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Designated smoking area
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Accessible parking
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Concierge service
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Special diet menus - on request
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Grocery deliveries
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Wheelchair accessible
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Allergy-free room
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Kid meals
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Snack bar
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ATM/cash machine on site
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Lockers
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Heated pool
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Electric vehicle charging station
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Vending machine - drinks
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Indoor pool
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Toilet with grab rails
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Kid-friendly buffet
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Lower bathroom sink
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Higher level toilet
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Emergency cord in bathroom
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Shuttle service (free)
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Airport shuttle (free)
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Outdoor furniture
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Sun loungers or beach chairs
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Picnic area
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Wine/champagne
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Sun umbrellas
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Airport drop off
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Airport pick up
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Coffee Shop on site
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Visual aids: Braille
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Shuttle service
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Staff adhere to local safety protocols
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Laundry washed per local authority guidelines
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Guest rooms disinfected between stays
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Cleaning standards that are effective against Coronavirus
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Physical distancing rules followed
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Hand sanitizer in guest room and key areas
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Cashless payment available
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Fire extinguishers
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First aid kit available
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Sanitized tableware & silverware
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Contactless check-in/check-out
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Invoice provided
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Guests can opt-out any cleaning services during stay
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Smoke alarms
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Shared stationery like menus, pens are removed
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Guest room sealed after cleaning
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Physical distancing in dining areas
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Food delivered to guest room
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Access to health care professionals
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Face masks for guests available
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Delivered food - securely covered
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Thermometers for guests provided by property
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Breakfast takeaway containers
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Key card access
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Mobile app for room service
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Happy hour
Review Highlights
Categories
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Property Description
Spacious Suites with Modern Decor
Indulge in the comfort of private bedrooms and separate living rooms, adorned with warm colors and modern furnishings. Each suite boasts an iPod docking station, 2 flat-screen TVs, a microwave, and a fridge for your convenience.
On-Site Dining and Lounge
Savor freshly prepared American dishes at Bistro 301 for breakfast, lunch, and dinner, or unwind with signature cocktails at Bentonville Doubletree’s Lounge 3ZERO1. The perfect places to satisfy your cravings and relax after a long day.
Convenient Amenities and Nearby Attractions
Enjoy the convenience of an indoor pool, outdoor sundeck, well-equipped gym, and free Wi-Fi. Explore nearby attractions like Pinnacle Hills Promenade, Beaver Lake, and Wild Wilderness Drive Through Safari. Book now for an unforgettable stay at Doubletree Suites by Hilton Bentonville.
Upon check-in photo identification and credit card is required. All special requests are subject to availability upon check-in. Special requests cannot be guaranteed and may incur additional charges.
The airport shuttle service operates from 8:00AM to 10:00 PM every day and is free of charge.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.
Location
Property Accessibility
- Ramp: No
- Entrance Leveled: Yes
- Pet Friendly: Yes
- Reception Hearing Accessible: No
- Reception Wheelchair Accessible: Yes
- Restaurant Wheelchair Accessible: Yes
- Elevator Audio Signals: Yes
- Elevator Braille Numbers: No
- Elevator Contrasting Buttons: No
- Elevator Visual Signs: No
- Ramp: No
- Entrance Leveled: Yes
- Pet Friendly: Yes
- Reception Hearing Accessible: No
- Reception Wheelchair Accessible: Yes
- Restaurant Wheelchair Accessible: Yes
- Elevator Audio Signals: Yes
- Elevator Braille Numbers: No
- Elevator Contrasting Buttons: No
- Elevator Visual Signs: No
- Braille Room Numbers: No
- Noticeable Room Number: No
- Room Door Peephole: No
- Service From TV: No
- Hearing Kit: No
- TV Alarm Clock: No
- Accessible Room Connecting Doors: No
- TTY Hearing Speech Impaired: Yes
- Toilet Grabbing Handles: Yes
- Adjustable Shower Head: No
- Bathroom Emergency Cord: No
- Bathtub Grabbing Handles: No
- Cabin Under Sink: No
- Shower Level Floor: Yes
- Handrails: No
- Stair Marked: No
- Pool Handrails: No
- Lift In Pool: No
- Spa Wheelchair Accessible: No
- Parking Wheelchair Accessible: Yes
- Public Toilets Emergency Cord: No
- Crouches Cane Impaired: Yes
- Elderly Impaired: Yes
- Electric Wheelchair: Yes
- Hearing Impaired: No
- Manual Wheelchair: Yes
- Visually Impaired: Yes
- Wheelchair Or Scooter Impaired: Yes
- Crouches Cane Impaired Score: 50
- Elderly Impaired Score: 50
- Electric Wheelchair Score: 50
- Hearing Impaired Score: 0
- Manual Wheelchair Score: 50
- Visually Impaired Score: 50
- Wheelchair Or Scooter Impaired Score: 50
Guest Reviews
Loved everything
A little expensive for one night is my only issue.
We love this place! Convenient location, nice clean rooms, Bistro pub, and gotta love the cookies!
Amy greets us with a smile and is so helpful. Paulina was great as well!
Comfortable and well located
Breakfast not included
Everything
The suite was spacious, functional and clean. The bathroom was spotless. The linens and towels were very nice. The bec was extremely comfortable. The staff was friendly, courteous, professional and knowledgeable in helping us with dining recommendations.
The pillows were way too soft for my preference. The picture frame in the bathroom was worn and peeling. The air-conditioning was pretty loud.
Comfortable stay in a king suite with perfect room arrangement for multi-night stay. Bedroom and living space (microwave and mini-fridge) both have separate access to bathroom. Desk, sofa, and chair in living space. Lovely comfortable bed linens and pillows perfect. Very quiet. Large parking lot. Near many restaurants and shopping. Morning breakfast generous. EV charger requires Blink account.
My husband’s return flight to chicago was delayed- through the carrier he was prompted to book (accidentally) an emergency nonrefundable stay ONE MONTH from the date he needed.
When he got to the suites he discovered the mistake and that they were booked out.
We attempted to get a refund, explaining multiple times that this was an accident and not needed. The manager refused to give the money back, leaving us out almost $200.
Would NEVER stay there on principle since this is terrible customer service.
Great location.
Everything was fantastic
I rarely leave negative reviews, but this experience was disappointing enough that I feel others should be aware of it.
Our baseball team stayed at this hotel from May 29-31. On Friday evening, several parents and families gathered in the lobby bar/lounge area to watch an important college baseball game featuring our local university. We were purchasing drinks from the bar, our children had sodas purchased there as well, and everyone was seated and behaving appropriately. The bartender was initially friendly and attentive.
As more members of our group joined us, there were still plenty of open seats available throughout the lounge. No one was standing around, crowding the area, or preventing staff from doing their jobs. Our children were quietly sitting at a table watching the game and were not being disruptive in any way.
After about 30 minutes, the bartender suddenly became visibly frustrated, threw her hands up, and loudly announced that the area was over capacity and that no one else could come in. The problem was that no one else was trying to come in, and there were still empty seats available.
What happened next was what truly upset us. She walked over to our children and loudly told them to leave. These were children who had been sitting quietly watching a baseball game with their parents nearby. When we informed her that they were our kids and asked whether there was a policy or legal reason they couldn’t be there, she admitted there wasn’t. Instead, she stated that she simply didn’t like having them there because she felt she couldn’t move around as easily.
At no point was anyone waiting for service. Everyone had already been taken care of, and our group was spending money at the bar. We specifically chose to stay at the hotel to watch the game so our kids could go straight to bed afterward since we had early baseball games the next morning. The game was only available on ESPN+, making the hotel one of the few convenient places for us to watch.
Being told to leave is one thing. Being yelled at is another. Having our children yelled at for quietly sitting and watching a game was completely unacceptable and unnecessary. Our entire group closed out our tabs and left because of the way we were treated.
The hotel itself was nice, but hospitality is about how guests are treated. Unfortunately, this interaction left a lasting negative impression and was one of the worst customer service experiences I’ve had at a hotel.
Great location. Nice clean room; ours had a small kitchen, fully furnished. It was quiet at night. It was a little chilly to get in the pool, however I think it may been heated. A couple of kids were swimming. I'd stay again!
The family next door, drying their shoes in a dryer at 4:30am! That's the only thing that noise could have been, over and over! It was alot! Never got back to sleep
We felt very safe. The hotel was clean and lovely.
Our sink didn't drain well. The street was too busy for my taste.
Breakfast was wonderful everyday, they changed it up a little each day!
Nothing could have been better staff were great too!
The place was very welcoming and nice
Everything was perfect
Very nice property. We came in for a family member's wedding. It has a central location.
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