Crisol Europa

Hotels
•
Crisol
7.4 (1170 reviews)
Via Agrigento, 3 , Palermo , it

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Children allowed
Pets allowed

Facilities

Non-smoking rooms
Air conditioning
Restaurant
Family rooms
Pets allowed
Lift / Elevator
Luggage storage
Express check-in/check-out
Safety deposit box
Fax/photocopying
See all facilities

Review Highlights

Pros:
Great location
Helpful staff
Cons:
Dirty rooms
Outdated facilities

Categories

Cleanliness
6.23
Multiple mentions of rooms being dirty, including dust and old items.
Service
8.2
Consistently positive reviews regarding staff welcoming and helpfulness.
Location
8.74
Frequently praised for its excellent location in the city center.
Room Quality
6.69
Some rooms are outdated and noisy according to guest feedback.
Amenities
7.22
Basic amenities available, but some guests noted they could improve.
Value for Money
7.18
Mixed reviews on pricing relative to quality of stay.
Food and Beverage
7.73
Good breakfast options, but some guests mentioned lack of variety.
Overall Experience
7.2
Guests enjoyed stay but noted significant issues in cleanliness and room quality.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-08 21:02

Property Description

Welcome to Palermo's Hotel Europa, a charming retreat just steps away from Piazza Castelnuovo.

Convenient Amenities: Each room is equipped with air conditioning and a TV. The hotel boasts a small conference room for up to 30 delegates, an internet point in the lobby, an American bar, and a cozy restaurant offering traditional Sicilian meals.

Prime Location: Situated near the port, station, and airport bus terminal, our hotel offers easy access to all transportation hubs, making it a perfect choice for both leisure and business travelers.

Book your stay now at Palermo's Hotel Europa and experience the best of Sicilian hospitality.

Check-in and check-out hours:
Check-out: 10:00 AM
Airport code: PMO

Property Policies

  • Pets

    Pets are allowed on request. Charges may be applicable.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Parking

    No parking available.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 1 year old stay for € 10 per person per night when using an available cot.
    Children up to and including 2 years old stay for € 10 per person per night when using an existing bed.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

7.4
Based on 1170 reviews
Cleanliness: 6.23
Service: 8.2
Location: 8.74
Room Quality: 6.69
Amenities: 7.22
Value for Money: 7.18
Food and Beverage: 7.73
Overall Experience: 7.2
P
Petar • extended_group • bg
10
Хотела и персонала са номер едно
Pros:

Стаите бяха големи и чисти.Персонала много отзивчив.Помогнаха ни за трансфер до летището на цена която бе най добрата от всички по сайтовете.

2026-03-15 • via Nuitee
A
Adele • couple • it
5
Pros:

Colazione

Cons:

Struttura fatiscente e rumorosa.... mi è stato detto che a breve cominceranno i lavori di ristrutturazione

2026-03-14 • via Nuitee
R
Ruggiero • extended_group • it
9
Soggiorno molto bello
Pros:

Ottima posizione colazione ottima

Cons:

Che chiudono la sttruttura

2026-03-10 • via Nuitee
N
Nunzia • extended_group • it
10
2026-03-10 • via Nuitee
N
Nunzia • solo_traveller • it
10
2026-03-10 • via Nuitee
P
PIOTR • couple • gb
10
Świetne miejsce na pobyt w Palermo
Pros:

Świetna lokalizacja, miły i pomocny personel

2026-03-07 • via Nuitee
D
Darpa • couple • it
5
Pros:

Solo la vista .

Cons:

Tutto da rifare troppi rumori

2026-03-06 • via Nuitee
D
Donatella • couple • it
10
Pros:

Posizione

2026-03-04 • via Nuitee
A
Alessandro • extended_group • it
8
2026-03-04 • via Nuitee
L
Lysiuk • solo_traveller • by
9
2026-03-04 • via Nuitee
E
Eiki • solo_traveller • jp
9
2026-03-04 • via Nuitee
E
Eiki • solo_traveller • jp
9
2026-03-04 • via Nuitee
A
Andrea • couple • it
2
2026-03-03 • via Nuitee
F
Francesco • couple • it
10
2026-02-28 • via Nuitee
N
NATALIIA • extended_group • de
8
Понравилось все: город, отель, персонал, завтраки, море, температура в феврале 18градусов.
Pros:

Нам понравилось все. Хорошая транспортная развязка, вкусный, разнообразный завтрак. Номер уютный, чистый, укомплектован всем необходимым(холодильник, телевизор, и т.д.) балкон, хороший напор воды, др.

Cons:

Нам не хватило стула в комнате и на балконе столика и стульев, возможно они есть в другое время года, мы были в феврале.

2026-02-27 • via Nuitee
N
Nancy • solo_traveller • it
6
Da non ripetere
Pros:

La posizione

Cons:

Stanze molto grandi ma da ristrutturare. Spine elettriche poco sicure, doccia piccolissima rispetto alle dimensioni del bagno, letto scomodo, rumori delle camere vicine

2026-02-27 • via Nuitee
C
Carmela • couple • it
4
2026-02-25 • via Nuitee
A
Andrea • couple • it
10
2026-02-25 • via Nuitee
F
Francesco • couple • it
9
Pros:

Posizione ottime e tranquilla; personale accogliente, gentile e disponibile a partire dal check in fino alla colazione.
Camere ampie e pulite

2026-02-24 • via Nuitee
X
Xheneta • solo_traveller • ch
10
2026-02-23 • via Nuitee