Crisol Europa

Hotels
•
Crisol
7.4 (1302 reviews)
Via Agrigento, 3 , Palermo , it

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Children allowed
Pets allowed

Facilities

Non-smoking rooms
Air conditioning
Restaurant
Family rooms
Pets allowed
Lift / Elevator
Luggage storage
Express check-in/check-out
Safety deposit box
Fax/photocopying
See all facilities

Review Highlights

Pros:
Great location
Helpful staff
Cons:
Dirty rooms
Outdated facilities

Categories

Cleanliness
6.23
Multiple mentions of rooms being dirty, including dust and old items.
Service
8.2
Consistently positive reviews regarding staff welcoming and helpfulness.
Location
8.74
Frequently praised for its excellent location in the city center.
Room Quality
6.69
Some rooms are outdated and noisy according to guest feedback.
Amenities
7.22
Basic amenities available, but some guests noted they could improve.
Value for Money
7.18
Mixed reviews on pricing relative to quality of stay.
Food and Beverage
7.73
Good breakfast options, but some guests mentioned lack of variety.
Overall Experience
7.2
Guests enjoyed stay but noted significant issues in cleanliness and room quality.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-08 21:02

Property Description

Welcome to Palermo's Hotel Europa, a charming retreat just steps away from Piazza Castelnuovo.

Convenient Amenities: Each room is equipped with air conditioning and a TV. The hotel boasts a small conference room for up to 30 delegates, an internet point in the lobby, an American bar, and a cozy restaurant offering traditional Sicilian meals.

Prime Location: Situated near the port, station, and airport bus terminal, our hotel offers easy access to all transportation hubs, making it a perfect choice for both leisure and business travelers.

Book your stay now at Palermo's Hotel Europa and experience the best of Sicilian hospitality.

Check-in and check-out hours:
Check-out: 10:00 AM
Airport code: PMO

Property Policies

  • Pets

    Pets are allowed on request. Charges may be applicable.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Parking

    No parking available.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 1 year old stay for € 10 per person per night when using an available cot.
    Children up to and including 2 years old stay for € 10 per person per night when using an existing bed.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

7.4
Based on 1302 reviews
Cleanliness: 6.23
Service: 8.2
Location: 8.74
Room Quality: 6.69
Amenities: 7.22
Value for Money: 7.18
Food and Beverage: 7.73
Overall Experience: 7.2
R
Rachel • solo_traveller • us
8
2026-05-22 • via Nuitee
G
Guttadauro • solo_traveller • it
8
2026-05-22 • via Nuitee
M
MARIA CRISTINA • extended_group • es
9
2026-05-22 • via Nuitee
L
Lakhal • solo_traveller • ma
6
2026-05-21 • via Nuitee
R
Rachel • solo_traveller • us
8
Great location! My stay here was comfortable. Breakfast is very good. The staff are very helpful.
Pros:

Great location. Easy walk to the center. Nice neighborhood with great restaurants and shopping.

Cons:

Elevators, furnishings and plumbing are old but hotel is planning renovations.

2026-05-20 • via Nuitee
K
Katiuscia • family_with_children • it
6
Pros:

Posizione centrale. Cortesia dello staff all'ingresso. Zona tranquilla, con supermercato h24 vicino. Letto comodo e stanza ventilata.

Cons:

L'albergo è datato e ha bisogno di una importante ristrutturazione. La stanza era rumorosa, di notte, a causa del tipo di serramento. La pulizia della stanza negli angoli non era adeguata, a causa di polvere e insetti.

2026-05-19 • via Nuitee
A
Agnès • extended_group • fr
6
Hotel à rénover !
Pros:

Petit déjeuner. Emplacement

Cons:

Vétusté, pas de rideaux, moquette, eau tiède. Propreté générale douteuse

2026-05-19 • via Nuitee
R
Robert • couple • fr
8
Hôtel bien situé pour visiter Palerme
Pros:

Son emplacement, le petit déjeuner, l’accueil, la propreté du linge de lit et de toilette , le rapport qualité prix

Cons:

Des traces de vétusté : rideaux, douche, fenêtres, lit

2026-05-19 • via Nuitee
F
Fleur • couple • fr
8
2026-05-18 • via Nuitee
J
Jakub • couple • pl
10
Pros:

Dobrze zlokalizowany hotel ze wszystkimi niezbędnymi udogodnieniami. Obiekt nieco trąci myszką, ale nadaje mu to niepowtarzalnego klimatu. Dla mnie jest to plus, ale ktoś oczekujący świeżo wyremontowanych pokoi i nowoczesnego wystroju może być rozczarowany.

2026-05-18 • via Nuitee
R
Roger • solo_traveller • gb
7
Adequate for the price.
Pros:

Location.
24 hr reception
Helpful staff.

Cons:

Some disappointing room problems:
One of the shower sliding doors missing, resulting in wet shower room floor.
Room door stiff to open and close.
Hair dryer hose not very secure. Had a
tendency to fall off, leaving the machine running.

2026-05-18 • via Nuitee
АНИ • extended_group • bg
6
Pros:

Good location.

Cons:

Old building, old furniture.

2026-05-17 • via Nuitee
L
LEANDRO • couple • it
8
Pros:

L’ubicazione vicina al centro.

Cons:

Struttura piuttosto vecchia.

2026-05-16 • via Nuitee
A
Andrea • solo_traveller • it
6
Cons:

Le camere un po’ vecchie

2026-05-15 • via Nuitee
P
poli cappelli • solo_traveller • it
6
Pros:

La struttura ha grandi potenzialità ma andrebbe completamente rivista

Cons:

Struttura molto vecchia sembra di essere ospiti a casa di nonna Concetta.

2026-05-15 • via Nuitee
T
Tommaso • solo_traveller • it
7
2026-05-14 • via Nuitee
T
Torosyan • couple • fr
7
2026-05-14 • via Nuitee
A
Al Danny • couple • mw
6
Pros:

Convinience

Cons:

lack of coffe or tea maker and ironing facilties

2026-05-13 • via Nuitee
G
Giovanna • solo_traveller • it
7
2026-05-13 • via Nuitee
P
Pluto • couple • it
7
ottimo viaggio culturale e gastronomico
Pros:

posizione ottimale per i giri della città, facile raggiungere i luoghi simbolo della città a piedi

Cons:

la struttura è un po' antiquata ed andrebbe ammodernata un tantino

2026-05-13 • via Nuitee