Crisol Europa

Hotels
•
Crisol
7.4 (1170 reviews)
Via Agrigento, 3 , Palermo , it

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Children allowed
Pets allowed

Facilities

Non-smoking rooms
Air conditioning
Restaurant
Family rooms
Pets allowed
Lift / Elevator
Luggage storage
Express check-in/check-out
Safety deposit box
Fax/photocopying
See all facilities

Review Highlights

Pros:
Great location
Helpful staff
Cons:
Dirty rooms
Outdated facilities

Categories

Cleanliness
6.23
Multiple mentions of rooms being dirty, including dust and old items.
Service
8.2
Consistently positive reviews regarding staff welcoming and helpfulness.
Location
8.74
Frequently praised for its excellent location in the city center.
Room Quality
6.69
Some rooms are outdated and noisy according to guest feedback.
Amenities
7.22
Basic amenities available, but some guests noted they could improve.
Value for Money
7.18
Mixed reviews on pricing relative to quality of stay.
Food and Beverage
7.73
Good breakfast options, but some guests mentioned lack of variety.
Overall Experience
7.2
Guests enjoyed stay but noted significant issues in cleanliness and room quality.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-08 21:02

Property Description

Welcome to Palermo's Hotel Europa, a charming retreat just steps away from Piazza Castelnuovo.

Convenient Amenities: Each room is equipped with air conditioning and a TV. The hotel boasts a small conference room for up to 30 delegates, an internet point in the lobby, an American bar, and a cozy restaurant offering traditional Sicilian meals.

Prime Location: Situated near the port, station, and airport bus terminal, our hotel offers easy access to all transportation hubs, making it a perfect choice for both leisure and business travelers.

Book your stay now at Palermo's Hotel Europa and experience the best of Sicilian hospitality.

Check-in and check-out hours:
Check-out: 10:00 AM
Airport code: PMO

Property Policies

  • Pets

    Pets are allowed on request. Charges may be applicable.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Parking

    No parking available.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 1 year old stay for € 10 per person per night when using an available cot.
    Children up to and including 2 years old stay for € 10 per person per night when using an existing bed.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

7.4
Based on 1170 reviews
Cleanliness: 6.23
Service: 8.2
Location: 8.74
Room Quality: 6.69
Amenities: 7.22
Value for Money: 7.18
Food and Beverage: 7.73
Overall Experience: 7.2
G
giambartino • couple • it
10
2026-02-12 • via Nuitee
C
Catia • extended_group • it
7
Pros:

Zona centrale a Palermo

Cons:

Bagno da rifare

2026-02-12 • via Nuitee
A
Antonio • couple • it
10
2026-02-12 • via Nuitee
V
Vincenzo • couple • it
6
Il mio weekend a Palermo
Pros:

La posizione e la tranquillità

Cons:

Arredamento un po' datato, ambiente da ristrutturare, la vasca da bagno.

2026-02-10 • via Nuitee
O
Oskar • family_with_children • pl
8
2026-02-10 • via Nuitee
G
Giancarlo0374 • extended_group • it
7
2026-02-09 • via Nuitee
E
Elena • solo_traveller • it
8
2026-01-31 • via Nuitee
O
Orvieto • solo_traveller • it
10
2026-01-30 • via Nuitee
C
CLA • solo_traveller • it
9
Pros:

Rapporto qualità prezzo

2026-01-30 • via Nuitee
A
Antonio • extended_group • it
9
2026-01-27 • via Nuitee
R
Romuald • solo_traveller • it
8
2026-01-26 • via Nuitee
E
Emanuela • solo_traveller • it
7
2026-01-26 • via Nuitee
S
Szewc • extended_group • pl
8
2026-01-26 • via Nuitee
J
Judit • couple • hu
9
Pleasant perfect place
Pros:

Stuff was very helpful and friendly . Perfect location. Cultural events…

Cons:

International TV chanels

2026-01-26 • via Nuitee
R
Rosaria • couple • it
9
Ottimo, rapporto qualità prezzo equilibrato
Pros:

La posizione è ottima perché centrale. Lo staff è gentilissimo. Le camere sono comode, non è la prima volta che scelgo questo hotel. Il letto lo trovo comodo. Nessuna lamentela perché anche se un pò datato come struttura e arredi il rapporto qualità prezzo è equo. Lo consiglio è torneremo sicuramente.

Cons:

Se proprio devo lamentare qualcosa, ci vorrebbe più manutenzione ai box doccia, segni di muffa. Un lavoro poco impegnativo che darebbe un aspetto più pulito.

2026-01-25 • via Nuitee
R
Roberta • couple • it
10
2026-01-23 • via Nuitee
A
Antonio • couple • it
10
2026-01-22 • via Nuitee
V
vinicia • solo_traveller • it
10
Comodissimo e contenuto nel prezzo.
Pros:

Posizione eccellente nella parte nobile della città.
Gentilissimo e disponibile lo staff
Stanze larghe e comode

2026-01-21 • via Nuitee
B
Baldassare • family_with_children • it
10
ottimo
Cons:

gli arredi

2026-01-21 • via Nuitee
T
tiziana • couple • it
7
Soggiorno adeguato in qualità/prezzo
Pros:

L’accoglienza

Cons:

Arredi , infissi, bagno e accessori, datati ma ancora sufficientemente funzionali

2026-01-21 • via Nuitee