Grand Hotel Wagner

Hotels
8.8 (3078 reviews)
Via Riccardo Wagner, 2 , Palermo , it

Children allowed

Facilities

Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Room service
Lift / Elevator
Luggage storage
Safety deposit box
Fax/photocopying
Soundproof rooms
Facilities for disabled guests
See all facilities

Review Highlights

Pros:
Friendly and helpful staff
Great location and breakfast
Cons:
Rooms can be small and noisy
Issues with cleanliness in some areas

Categories

Cleanliness
8.43
Guests noted cleanliness but there were some minor issues with room views and cleanliness in some areas.
Service
9.2
The staff was frequently described as friendly, helpful, and accommodating.
Location
9.24
Many reviews highlighted the hotel's great location near attractions and shopping areas.
Room Quality
8.19
Rooms were often noted as small with some noise issues, but overall clean and satisfactory.
Amenities
8.72
Standard amenities were provided, but some guests wished for more features like air conditioning.
Value for Money
8.68
Guests felt the experience was generally worth the price, considering location and services.
Food and Beverage
9.23
Breakfast received high praise for variety and quality, contributing positively to the overall experience.
Overall Experience
8.7
Most guests had a very pleasant stay and would recommend the hotel.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-05 17:22

Property Description

Luxurious Old-World Charm
Experience the timeless elegance of the Grand Hotel Wagner in Palermo. Immerse yourself in the historic ambiance of this early-20th century building, featured in the iconic film ‘The Leopard’. Admire the exquisite interiors adorned with chandeliers, rare marble, and antique furniture.

Elegant Dining and Entertainment
Indulge in a cocktail at the sophisticated American Bar or unwind to soothing melodies at the Piano Bar. The hotel offers a culinary journey through its dining options, promising a delightful experience for your senses.

Modern Amenities and Business Facilities
Stay connected with modern technology and take advantage of the hotel's conference and business facilities. Relax and rejuvenate in the fitness area, sauna, or with a luxurious massage. Elevate your stay with the perfect blend of comfort and convenience at Grand Hotel Wagner.

Important information:

Please note the sauna and fitness area are at extra costs.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: PMO

Property Policies

  • Groups

    When booking more than 5 rooms, different policies and additional supplements may apply.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Pets

    Pets are not allowed.

  • Parking

    Public parking is possible at a location nearby (reservation is not needed) and costs EUR 30 per day.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for € 15 per person per night when using an available cot.
    You haven't added any cots.
    You haven't added any extra beds.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

8.8
Based on 3078 reviews
Cleanliness: 8.43
Service: 9.2
Location: 9.24
Room Quality: 8.19
Amenities: 8.72
Value for Money: 8.68
Food and Beverage: 9.23
Overall Experience: 8.7
C
Christiane couple de
9
Pros:

Alles war gut.

Cons:

Stark befahrene Straße.

2026-04-18 via Nuitee
A
ANNE solo_traveller us
10
Delightful!
Pros:

The service and condition of the property were both impeccable!

2026-04-17 via Nuitee
L
Laura solo_traveller us
10
2026-04-16 via Nuitee
G
Gilboy family_with_children ie
9
Pros:

Everything

Cons:

Nothing

2026-04-16 via Nuitee
C
Christian solo_traveller at
10
2026-04-16 via Nuitee
K
Klaus couple de
9
Cons:

Fenster zum Innenhof mit Kompressorenlärm

2026-04-16 via Nuitee
I
Ilenja solo_traveller it
9
2026-04-15 via Nuitee
S
stefania couple gb
10
Beautiful, relaxing, amazing few little days stay, as one hoped for, thank you all very much!
Pros:

The room was perfect, elegant, with amazing antique furniture, the breakfast was fantastic, from sweets to savoury, the drinks were perfect, especially the cappuccino, the coffee and we greatly appreciate the cutlery...
The staff was very professional and helpful, the room was cleaned daily discreet, and we appreciate the kind touch with the fresh water and little chocolates, thank you very much...

2026-04-15 via Nuitee
A
Alan couple us
8
Great location, a little tired, below average food.
Pros:

Great location, nice staff, and a grand old building. It’s a bit tired, hasn’t been updated in awhile I don’t think, but overall it was ok. We switched to a street-facing room, our assigned room faces the interior which was kind of depressing.

Cons:

The food was pretty mediocre at breakfast. For a city with such incredible food, I’d rate the breakfast as 2/5. All the hot food was cool to lukewarm (scrambled eggs, potatoes, vegetables, sausage, etc…). The “juice” wasn’t juice at all but seemed like “fruit drinks” which is so strange for a hotel in the middle of a city teeming with citrus. The fruit wasn’t very good either, seems like it was from a commercial distributor who has never heard of the nearby produce markets.

2026-04-15 via Nuitee
E
emege2605 couple ar
10
Excelente!!!!!
Pros:

Excelente ubicación, el desayuno completo y exquisito, el personal atento y servicial.

2026-04-14 via Nuitee
M
Markus solo_traveller de
8
Palermo auf Kultur-Trip
Pros:

Schönes gediegenes Grand Hotel im Stil des Fin de siecle mitten im Zentrum von Palermo. Alles, was man besichtigen möchte, erreicht man problemlos fußläufig. Der Auto-Service war sehr bequem und nicht überteuert (Garage, mit 30 min Vorlauf stand das Auto vor der Tür).

Cons:

Zimmer sind etwas klein, insbesondere die Dusche => besser teurere Variante buchen

2026-04-14 via Nuitee
R
Raffaella solo_traveller it
9
Ottimo soggiorno
Pros:

Lo staff davvero gentile ed accogliente, pronto a soddisfare ogni richiesta. Colazione con grandissima varietà

2026-04-14 via Nuitee
M
Marko couple fr
10
Excellent séjour.
Pros:

L’architecture classique de l’hôtel, le délicieux room service, l’amabilité du personnel ….

Cons:

La fenêtre sans vue.

2026-04-14 via Nuitee
E
Eoin family_with_children ie
7
Lovely experience, helpful staff, great breakfast
Pros:

Central location, high end large room

Cons:

Busy hotel

2026-04-13 via Nuitee
S
Sulari couple gb
3
Hotel did not meet our expectations and was not value for money.
Pros:

Good location, was close to all attractions. Highlight was Stefania who worked at the reception, was very warm, helpful and proactive. Even before we approached the reception the morning after our sleepless night, she informed us that she has booked a larger room with more space and asked us to pack our bags and leave it in the room and they will move to the new room when it’s cleaned while we are out. She left a great impression on us. Although the room was spacious, the AC still did not work, we were told that they don’t have the Ac on that month.

Cons:

We had a classic room booked, we ended up in the smallest room we have ever stayed in. We couldn’t move around without bumping to each other. The AC has been switched off and the room was stuffy and warm, we were asked to open the window but the room was in the ground floor facing the street, we opened the window and it was too noisy which meant we had to keep the window closed. We asked to be changed to another room and we were told it was fully booked and they will change the room next day. So we had an uncomfortable nights stay. Also, The hotel had only a small bar and a restaurant for only for breakfast which was a function room set up as a restaurant only for the breakfast which was not that inviting.

2026-04-12 via Nuitee
H
Heiko extended_group de
10
2026-04-12 via Nuitee
couple us
10
2026-04-12 via Nuitee
A
Arnout solo_traveller nl
9
2026-04-12 via Nuitee
P
Patrick solo_traveller us
10
2026-04-10 via Nuitee
S
Santiago couple es
9
2026-04-08 via Nuitee