Free

Facilities

WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Swimming pool
24-hour front desk
Restaurant
Room service
See all facilities

Review Highlights

Pros:
Friendly and efficient staff
Excellent location
Large and comfortable rooms
Cons:
Food quality could be improved
Cleanliness issues in some areas
Heating issues in rooms

Categories

Cleanliness
8.13
Some reviews indicate cleanliness issues with dirty floors and walls.
Service
9.6
Staff were described as super efficient and friendly.
Location
9.14
Guests appreciated the location and shuttle bus service to Sorrento.
Room Quality
7.09
Some rooms had issues with heating, and one review stated it felt like a 2-star hotel.
Amenities
8.62
Facilities were generally good, though some were not accessible due to weather.
Value for Money
7.58
Multiple reviews criticized the value relative to experience.
Food and Beverage
6.63
Food options were described as not good.
Overall Experience
9.6
Overall, many guests had a wonderful stay, except for some critical feedback.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-11 07:39

Property Description

Luxurious Beachfront Accommodation
Maya Beach Resort in Massa Lubrense offers a 5-star experience with a seasonal outdoor pool, restaurant, and bar. Enjoy the convenience of room service, free WiFi, and a 24-hour front desk.

Breathtaking Views and Modern Comfort
Indulge in air-conditioned rooms with a flat-screen TV, safety deposit box, and private bathroom. Some units offer stunning sea views and all rooms feature a terrace or balcony.

Convenient Location and Nearby Attractions
Explore Spiaggia di San Montano and Marina di Puolo Beach, just a stone's throw away. With Naples International Airport within reach, your dream vacation at Maya Beach Resort awaits!

Important information:

A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: NAP

Location

Guest Reviews

8.3
Based on 241 reviews
Cleanliness: 8.13
Service: 9.6
Location: 9.14
Room Quality: 7.09
Amenities: 8.62
Value for Money: 7.58
Food and Beverage: 6.63
Overall Experience: 9.6
G
Giuseppe couple it
10
Pros:

Disponibilità e professionalità dello staff, sanno veramente come trattare i clienti.

È stato il mio primo soggiorno e siamo stati trattati come clienti fissi da anni, viaggio in tutto il mondo e questa è una caratteristica che pochissime strutture riescono a garantire.

Food molto buono e trovo anche ottima l’idea del salato espresso.

La proprietà sa fare il suo lavoro, bravissimi tutti

2026-08-08 via Nuitee
C
Chen couple il
10
ממליצה מאוד. נחזור שוב בהחלט
Pros:

סופר מקסימים, נעימים לישראלים, קבלת פנים יפה, שידרגנו ללא עלות נוספת ואישרו לנו שהייה מאושרת בעזיבה. שאטלים מאוד נוחים לעיר עצמה וחינמים שעשו את החוויה לאקסטרה מדהימה

2026-08-08 via Nuitee
M
Martina couple it
10
Pros:

Posto meraviglioso e personale super accogliente!

2026-08-08 via Nuitee
N
Niclas couple se
7
Härlig beach cöub men hotellet är inte i 5 stjärnig novå!
Pros:

Frukosten var helt ok. Men för att vara ett 5 stjärnogt hotell finns det mer att vänta av både service och utbud.
Jag gillade beach club:en. Bra service och stämning.
Lite väl hög prisnivå.

Cons:

Personalen på hoteller var stressade och det kändes återigen att det inte var ett 5 stjärnogt hotell.
Dåligt städat i rummet och inte påfyllt med dusch tväl/schampo.

2026-08-08 via Nuitee
F
fabio solo_traveller it
10
Tutto pulito, staff attentissimo, ottima colazione, pesce super fresco, autisti disponibilissimi
2026-08-07 via Nuitee
A
Amber couple gb
4
2026-08-05 via Nuitee
S
Sofia couple de
4
Pros:

Nice,beautiful location. Pleasant to swim in the sea. Nice pool. Tasty food (except breakfast)
Some nice staff members.

Cons:

Extremely overpriced place for such poor breakfast. For 5 star hotel it’s a shame you only get one complimentary bottle of water and the rest of the menu is so overpriced all over the hotel area. Quite unprofessional staff in my opinion. They couldn’t bring two glasses in our room as a room service request and we have to search for it by ourselves. Shuttle service can get also tricky,as on our last day of stay it was late for 20 minutes to bring us back from Sorrento and we didn’t get any apologies from the staff later on. Moreover,the lady started to reassure me that I’m in fact wrong and have mistaken something. A lot of them don’t speak English that much. Bugs in the room.

2026-08-03 via Nuitee
P
Patrizia Pia couple it
10
Top staff gentile e luogo perfetto
Pros:

Tutto

Cons:

Nulla

2026-08-02 via Nuitee
D
Dema couple il
10
2026-07-25 via Nuitee
F
Fisnik solo_traveller us
10
It’s was my first time in Italy spent four nights out of my honeymoon here it was everything I wanted access to the beac
2026-07-24 via Nuitee
Ömer couple de
10
2026-07-20 via Nuitee
J
Josefine Barkved couple no
8
2026-07-19 via Nuitee
L
Lina couple it
10
Top
Pros:

Eccellente in tutto

2026-07-18 via Nuitee
W
Wilco couple nl
9
A beautiful, relaxing resort with good food, amazing staff and solid organisation.
Pros:

The beautiful location, the options to relax, from 2 beachclubs to the sea to the Spa area as well as the super - friendly staff !

Cons:

There is always room for Improvement, but overall it is in very good shape !

2026-07-17 via Nuitee
G
Graham couple gb
9
Absolutely loved it and would 100% recommend, just sort the cleaning staff a cupboard.
Pros:

The on site beach club, the location and the quality of the property. Food was also good during the day.

Cons:

The cleaners store was right outside our door and was a shelving unit with a fitted sheet over the top. We were woken every morning by cleaning staff accessing it. It also looked like someone had hung their washing outside our room.

2026-07-14 via Nuitee
O
Oleksandra couple ua
8
2026-07-13 via Nuitee
S
Sayeh solo_traveller ir
10
Pros:

We have just arrived at Maya Beach, and our first impression has been exceptional. The hotel is absolutely beautiful, spotlessly clean, and every detail has been thoughtfully maintained. What truly made our arrival special was the outstanding hospitality of the entire team, especially the manager, who went above and beyond to make us feel welcome from the moment we arrived.(specially Mr Walter)

The warm, professional, and attentive service has already made us feel at home, and we can tell this is going to be a wonderful stay. We highly recommend Maya Beach to anyone looking for a beautiful place with exceptional hospitality. We can’t wait to enjoy the rest of our time here!

2026-07-11 via Nuitee
D
Dirk couple be
5
2026-07-11 via Nuitee
L
Labinot Kameri solo_traveller xk
10
2026-07-07 via Nuitee
G
Giany couple fr
10
2026-07-03 via Nuitee