Red Roof PLUS San Antonio Northeast

Hotels
•
Red Roof PLUS
6.6 (191 reviews)
11526 Interstate Highway 35 North , San Antonio , us

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Free
Children allowed
Pets allowed

Facilities

Offsite parking discounted rates available
Non-smoking rooms
Pets allowed
Express check-in/check-out
Fax/photocopying
Facilities for disabled guests
Non-smoking throughout
Wheelchair accessible
Lower bathroom sink
Visual aids: Braille
See all facilities

Review Highlights

Pros:
Location
Cleanliness
Peacefulness
Cons:
Customer service
Room quality
Amenities

Categories

Cleanliness
4.56
Multiple reviews noted stains on bedding and a lack of proper cleaning.
Service
8.03
Service was reported as rude and unhelpful despite some positive mentions.
Location
8.57
Nice and quiet location, convenient to highway and restaurants.
Room Quality
5.52
Some reports of dirty rooms and issues with room assignments.
Amenities
5.55
Lack of basic amenities like coffee machines and working elevators.
Value for Money
7.51
Overall value is impacted by service and quality issues.
Food and Beverage
6.56
No breakfast provided; minimal food options.
Overall Experience
6.53
Mixed experiences with cleanliness and service; needs improvement.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-10 14:59

Property Description

Convenient Location
Experience the comfort and convenience of Red Roof PLUS San Antonio Northeast, situated near popular attractions like Frost Bank Center and San Antonio Spurs.

Modern Amenities
Enjoy a hassle-free stay with air-conditioned rooms, free WiFi, and a 24-hour front desk at this 3-star hotel.

Comfortable Accommodations
Relax in well-equipped rooms featuring a desk, flat-screen TV, and refrigerator, ensuring a pleasant stay for every guest.

Book now to experience the perfect blend of comfort and convenience at Red Roof PLUS San Antonio Northeast.

Important information:

You must show a valid photo ID and credit card upon check-in. Please note that all special requests cannot be guaranteed and are subject to availability upon check-in. Additional charges may apply.

-One, well-behaved domestic pet (cat or dog) Stays Free!

-Pets must be declared at check-in. Up to 2 pets allowed per room. Second pet $15/ night, not to exceed 7 nights or $105 per pet per stay.

- Pet not to exceed 80 pounds. Please keep your animal on a leash when outside your room. In consideration of all guests, pets must never be left unattended in the guest room.

When you walk your pet on the property, please be considerate and clean up after your pet. Service and emotional support animals are always welcome.

- This property provides daily housekeeping for stays of 1 – 6 nights. Housekeeping is provided once a week for 7-night minimum stays.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: AUS

Property Policies

  • Parking

    Free public parking is possible on site (reservation is not needed).

  • Groups

    When booking more than 5 rooms, different policies and additional supplements may apply.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 17 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Pets

    Pets are allowed. Charges may be applicable.

Location

Guest Reviews

6.6
Based on 191 reviews
Cleanliness: 4.56
Service: 8.03
Location: 8.57
Room Quality: 5.52
Amenities: 5.55
Value for Money: 7.51
Food and Beverage: 6.56
Overall Experience: 6.53
C
Corina • couple • us
3
2025-11-20 • via Nuitee
• couple • us
9
2025-11-02 • via Nuitee
J
Juan • couple • us
9
Pros:

This Hotel was under construction, the elevators weren’t working at the time, no breakfast.

Cons:

The elevators weren’t working

2025-11-02 • via Nuitee
J
Johnathon • couple • us
2
2025-10-26 • via Nuitee
N
Nicole • solo_traveller • us
9
Pros:

Nice and quiet location. Convenient to the highway and restaurants

Cons:

Elevator was not working

2025-10-25 • via Nuitee
R
Richard • solo_traveller • us
7
2025-10-23 • via Nuitee
P
Pinto castilla • solo_traveller • ve
5
Buena
Cons:

Personal sin carisma demasiados serios y el caballero de la entrada es amargado

2025-10-21 • via Nuitee
B
Berenice • family_with_children • us
10
2025-10-19 • via Nuitee
B
boogz • family_with_children • us
9
2025-10-18 • via Nuitee
K
Kapellas • solo_traveller • us
1
don’t waste your time at this place. It’s horrible.
Pros:

There was absolutely nothing that I liked about this place and front quite rude as hell the property was horrible. be the rooms smelled of smoke there is no coffee machinethere is no vending machine no laundry room the customer service was Misserable.

Cons:

Everything

2025-10-10 • via Nuitee
J
Jason • couple • us
10
Pros:

Peaceful , quietness , helpful

2025-09-20 • via Nuitee
J
Jason • solo_traveller • us
10
My stay was great! Each time!
Pros:

Very clean, & peaceful. very easy & helpful

Cons:

wish I could of stayed longer

2025-09-20 • via Nuitee
J
Jason • solo_traveller • us
10
Pros:

I loved my stay

2025-09-20 • via Nuitee
J
Jason • couple • us
10
2025-09-20 • via Nuitee
G
Gil
10
Pros:

It was newly renovated. Only a few more vehicles than mine.

2025-09-12 • via Nuitee
J
jose • couple • us
1
2025-09-03 • via Nuitee
J
Jenae • family
2
Pros:

Rooms was nasty. Staff turned off lights at the property. Staff was weird

2025-09-01 • via Nuitee
L
Lewis • couple • us
8
Pros:

Relatively clean

Cons:

NO COFFEE

2025-08-24 • via Nuitee
B
beatriz • family_with_children • us
2
Pros:

The place was clean
It was a comfortable stay
Close to the event that I was going to.

Cons:

The person at the front desk was not friendly, I was told I can check in at 2:00 p.m. when I made the reservation and it did not go that way he did not allow me to check in until 4:00 p.m. I didn't like that I was misled and that is false advertisement.

2025-08-22 • via Nuitee
T
Thomas M • couple • us
10
2025-08-18 • via Nuitee