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Facilities
Property facilities
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WiFi available
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Free WiFi
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Non-smoking rooms
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24-hour front desk
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Restaurant
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Business center
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Heating
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Family rooms
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Laundry
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Luggage storage
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Express check-in/check-out
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Airport shuttle
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Safety deposit box
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Bar
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Fax/photocopying
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Facilities for disabled guests
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Meeting/banquet facilities
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Non-smoking throughout
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Daily housekeeping
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Airport shuttle (additional charge)
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Special diet menus - on request
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Kid meals
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Snack bar
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Shuttle service
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Staff adhere to local safety protocols
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Laundry washed per local authority guidelines
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Guest rooms disinfected between stays
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Cleaning standards that are effective against Coronavirus
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Physical distancing rules followed
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Hand sanitizer in guest room and key areas
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Cashless payment available
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Fire extinguishers
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First aid kit available
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Sanitized tableware & silverware
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Contactless check-in/check-out
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Guests can opt-out any cleaning services during stay
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Smoke alarms
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Shared stationery like menus, pens are removed
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Guest room sealed after cleaning
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Property cleaned by professional cleaning companies
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Physical distancing in dining areas
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Food delivered to guest room
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Process in place to check health of guests
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Screens / Barriers between staff and guests for safety
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Key card access
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Mobile app for room service
Review Highlights
Categories
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Property Description
Luxurious Accommodation
Indulge in spacious and comfortable rooms at Hotel Costaustralis, offering the perfect blend of elegance and comfort for your stay in Patagonia.
Spectacular Views
Unwind in our lounge area boasting breathtaking views of the sea and the majestic Patagonian Mountains, creating a serene ambiance for relaxation and enjoyment.
Prime Location
Conveniently situated in the heart of Puerto Natales, immerse yourself in the vibrant culture and attractions of the city while being just moments away from the wonders of Patagonia.
Book your stay at Hotel Costaustralis now to elevate your Patagonian experience to new heights.
From April-1 until October-5, the restaurant will only cater those guest who request meals in advance (prior to arrival). Please contact the property after you book in case you were interested in requesting any meals.
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Based on local tax laws, all Chilean citizens and resident foreigners must pay an additional fee (IVA) of 19%. To be exempt from this 19% additional fee (IVA) the payment must be made in US dollars and a copy of the immigration card and passport must be presented. The passenger won’t be exempt from this fee when paying in local currency. In case of no show the invoice will be billed in local currency, including this additional fee (IVA).
* This additional fee (IVA) is not included in the hotel rates and must be paid separately.
A deposit may be required at the property.
Location
Guest Reviews
O atendimento dos funcionários da recepção e café da manhã não tenho o que reclamar, todos muito solícitos e fazem questão de tentar te compreender, só que o hotel tem um custo benefício alto e o café da manhã deixou muito a desejar, pois era a mesma coisa todos os dias, ficamos 5 dias hospedados e nada mudava, não tinha boas opções.
A limpeza do quarto é feita por cima, só passam um aspirador de pó, não trocam as toalhas e não foi nos avisado que para serem trocadas teriam que ser jogadas no chão, achei que poderiam ser melhores nesse quesito.
A localização é boa, em frente para a orla.
Num hotel desse porte, pois ele é bem tradicional, deveriam melhorar o café da manhã!
Ubicación
Un poco alto precio.
Ubicación
Pocas instalaciones disponible como gimnasio spa y piscina. Habitaciones sin frío bar ni cafetera.
Desayuno poco variado
Lovely view on the room, the location on the waterfront was great and breakfast was good
Nil
Su ubicación y la amabilidad del personal
Nada
Está muy bien ubicado frente al mar, tiene una vista excepcional. Se ven flamencos, cisnes
No ofrecía restaurante en temporada baja. Las habitaciones no estan muy aisladas acústicamente asi que puedes escuchar los baños de la habitación de arriba y el televisor de la habitación de al lado aunque la molestia es leve y ocasional. No ofrece gimnasio ni piscina temperada lo cual seria maravilloso en la temporada de invierno con las temperaturas bajo cero y nevadas que hubo
El hotel en su interior muy lindo, se nota remodelado recientemente, la vista de la habitación hermosa, el tamaño y limpieza excelente.
Estaban realizando reparaciones en el exterior y con el viento sonaba mucho los andamios.
Já a conhecia. Tudo muito bom
O período de reforma- foi informado, então sabíamos disso no momento da reserva. Outro ponto q não foi bom foi não haver restaurante no hotel. Havia café da manhã, mas não serviço de restaurante. Somente café e bar
La ubicación y la cama
La climatización que no se puede regular y el wifi que no llegaba bien a la habitación
Do quarto
Hotel sem comodidades para o valor.
Buen desayuno.
Baño ejemplar
Debería haber estado incluido espresso
Extrañé un refrigerador en la habitación
Great location and view from our room. Breakfasts good and staff very helpful.
Undergoing a major renovation which reduced access to bar and lounge - should be really good when finished
UBICACION
PESIMA CALEFACCION CUARTO PISO
Cordialidade dos funcionários, conforto do quarto e localização
La ubicación y personal muy amable
Desayuno deficiente tienen muy poca variedad además están trabajando en hotel en construcción y es un ruido atroz.
La ubicación
En ese momento no estaba habilitado el estacionamiento
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