Sonder Le Frochot

Parts of the shower were broken or did not work correctly.
Hose was too short.
Bottom was very slippery, no non slip mat was provided.
Coffee maker didn't work and leaked water on the dresser top.

O quarto é um pouco pequeno e o café da manhã apresentou problemas, pois não havia reposição de alguns itens, o croissant acabou, a maquina de café apresentou problemas, enfim, apesar da boa vontade do rapaz que atendia na recepção o café da nmanhã não foi a contento.

Not much really.

The location is on a noisy street and the restaurant across the road was noisy until after 2am.

I was just disappointed with the room, especially since I had just stayed in a different hotel in Paris with a far better room and even a balcony!

Zona de bares, muito ruído de conversa no inicio da noite. Ar condicionado com mau cheiro.

Dusche ist extrem klein, und auf dem Klo keine gute sitzmöglischkeit. ( ich 1m86cm 85kg ) also normal gebaut

Desayuno muy escaso, se estropeó 2 veces el ascensor en una semana, limpieza escasa.

Die Badezimmer waren extrem klein, und das Frühstück war eine reiner Hohn

My partner and I travelled to Paris on July 11th. On the morning of our departure, I suddenly received an email stating that we had been relocated to another Sonder property without any consultation. This alternative location was further away from the center and did not meet our expectations at all. After several emails back and forth, it was finally agreed that we could stay at the original location, but only for the first night in a cheaper room. For the following two nights, we were supposed to move to the upgraded room that we had originally booked months in advance.

However, upon arrival, we discovered that the booking had been incorrectly changed to the cheaper room for the entire stay. After more discussions, this was eventually corrected, and from the second night we stayed in the correct room. We had it confirmed in writing that we would receive a refund for the price difference. Now, nearly two months later, I still have not received any refund. I have sent many follow-up emails, and each time I only get the same empty response: “management is working on it.”

This feels like a complete scam. The communication, organization, and customer service were extremely poor. I am very disappointed with how our booking was handled. I would strongly advise against staying at this hotel or booking with Sonder at all.

Nie wiemy jak naprawde to było z ta winda czy jej niesprawnosc juz było od dawna,a poinformowano nas,że to się stalo na kilka dni przed naszym przyjazdem i szybko zostanie naprawione.Jednak tak nie bylo i opuszczjac hotel sturlalismy się z 4-tego pietra po stromych schodach.I jeszcze jedno,skoro winda jest uszkodzona to po jakiego diabla zakwaretowano nas az na 4-tym piterze widzac ,ze posluguje się laska aby sprawniej chodzic????????

Dirty and smelly

Le bruit la nuit (rue passante et animée toute la nuit) et le vis-à-vis direct avec l'immeuble d'en face

El hotel es algo antiguo y, por tanto, sus instalaciones también. Sería bueno que hiciera remodelación de los baños y la alfombra porque a uno le da la sensación de que está algo sucio aunque así no sea, solo porque es muy antiguo.