Red Roof Inn St George, UT - Convention Center

Good service

Good

The room was disgusting, there were boogers all over the walls. The shower was rusted, there was someone else’s hair in the bed

I was almost willing to ignore the dirty sock left in the corner. Gross, yes, but fine — maybe housekeeping missed it, I even overlooked the disgusting baseboards. What I could not ignore were the urine stained sheets! Yes, you read that right. When my teen pulled back the covers to go to sleep, he saw urine stained sheets. I thought he was joking, I could only WISH he was. But it wasn’t a joke. That isn’t only disgusting, but a full-on health hazard. The sock, in combination with the dirts base/floors & dirty sheets shows no one here cares, no one checks, and clearly no one cleans. This wasn’t “oops, small mistake” this was disgusting.

To top it all off, I reached out multiple times by phone, email, & Expedia survey giving this place a chance to at least apologize or offer some explanation. Guess what? No call back, no email, no shred of professionalism. It’s almost impressive how they’re able to just ignore me. I understand they don’t want to give me a refund, they clearly need it money more…but the fact they haven’t addressed this (health hazard) at all is bizarre.

Save yourself the nightmare and stay literally anywhere else; unless you like rolling around in filth then this place is for you!! Sleeping in your car is more respectful than this disgrace. But…I should have known better based on the price. My kids nicknamed this place the Cecil Hotel how creepy/gross it was.

The only good thing about this place was Stacey, the front desk clerk…

Room was clean but bed was hard and uncomfortable. A lot of noise early in the morning from construction company employees at 4am n the moring. Moved to a differnt room and TV did not work. Decided to check out early and go to another hotel.

Staff was kind and professional, had to book last minute with my fur baby and they made the process simple and easy to understand. I was pleased with my stay here and would definitely go back if needed.

tub was clogged. staff were okay. place was quiet. pool closed too early and opened late so it felt like you can’t really use it. room was dusty so if you have allergies like my kids, prepare medication. they serve coffee nothing else. they have tables outside where we ate and that was okay until someone who smokes decides they wanna stay there too. it was a smoking area apparently. there was no other area for us to sit in and enjoy a meal except that spot. they have a vending machine which our kids made sure to use lol.

Good experience thank you

Room was clean but I don’t like that there is no breakfast included

Nice staff.

Very well maintained, clean and beautifully decorated. The lobby chandelier is amazing. We were there for a family emergency, the manager was so very kind and accommodating. Thank you

Very dated, not very clean

Great property and good people

You get what you pay for. Cheap but not nice

A great experience! Wonderful staff!

Bunch of dogs and it smelled.

Excellent hotel for the price. The room is newly remodeled. Bathroom is newly remodeled. Everything is clean and beautiful..

I had an amazing stay. Stacy checked me in and gave me a really nice room. It's very clean and my room got cleaned everyday and got fresh towels everyday. The location is close to everything and really close to alot of food places. Its roomy and the room I srayed at is relatively quiet considering that I am a room away from the guest laundry, ice machine, as well as the vending machine. The bed feels new and looks like the place is well-maintained. I only stayed for 2 nights but would stay again whenever I needed to stay at St. George.

The cable was out the whole time and the AC unit also went out in 100 degree weather.

We enjoyed our stay, our son loved the warm pool and it was close to many restaurants.