SureStay Plus Hotel by Best Western Southern Pines Pinehurst

Hotels
•
Best Western
8 (391 reviews)
1675 US Highway 1 South , Southern Pines , us

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Free
Children allowed
Pets allowed

Facilities

Offsite parking discounted rates available
Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Swimming pool
Pets allowed
Safety deposit box
Fax/photocopying
Facilities for disabled guests
Shared lounge/TV area
See all facilities

Review Highlights

Pros:
Great location
Friendly staff
Comfortable beds
Cons:
Cleanliness concerns
Noise issues
Limited breakfast options

Categories

Cleanliness
7
Multiple reviews mentioned cleanliness issues, including dirty floors and unclean rooms.
Service
8.5
Overall positive remarks about staff hospitality and service in several reviews.
Location
9
Great location mentioned by many guests as a highlight of their stay.
Room Quality
7.5
Some rooms had issues like bad odors and dated furnishings, but others were noted as clean and comfortable.
Amenities
8.5
Amenities like a good breakfast and polite staff were positively noted, although some upgrades were suggested.
Value for Money
8
Guests appreciate the value given the pricing, despite some complaints.
Food and Beverage
7.5
Breakfast offerings were generally viewed as limited or lacking variety.
Overall Experience
8
Guests generally had a good stay, though specific issues were raised.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-08 16:52

Property Description

Luxurious Amenities
SureStay Plus Hotel by Best Western Southern Pines Pinehurst offers a seasonal outdoor swimming pool, fitness centre, and a beautiful garden. Guests can also relax in the shared lounge, ensuring a comfortable and enjoyable stay.

Modern Convenience
With free WiFi, a 24-hour front desk, and a business centre, this 3-star hotel caters to all your needs, whether you're traveling for business or leisure. Stay connected, productive, and well taken care of during your visit.

Convenient Location
Located near Fort Bragg Military Base and Fayetteville Regional Airport, this hotel provides easy access for travelers. Explore the nearby attractions and return to the comfort of SureStay Plus Hotel by Best Western Southern Pines Pinehurst for a pleasant stay.

Important information:

Upon check-in photo identification and credit card is required. All special requests are subject to availability upon check-in. Special requests cannot be guaranteed and may incur additional charges.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: RDU

Property Policies

  • Parking

    Free public parking is possible on site (reservation is not needed).

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 17 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Pets

    Pets are allowed. Charges may be applicable.

  • Groups

    When booking more than 9 rooms, different policies and additional supplements may apply.

Location

Property Accessibility

Public Area
  • Hill Located: No
  • Ramp: No
  • Entrance Type:
  • Entrance Leveled: No
  • Pet Friendly: Yes
Reception And Restaurant
  • Reception Hearing Accessible: No
  • Reception Wheelchair Accessible: Yes
  • Restaurant Wheelchair Accessible: No
Elevator
  • Elevator Audio Signals: No
  • Elevator Braille Numbers: No
  • Elevator Contrasting Buttons: No
  • Elevator Visual Signs: No
  • Lifts Accessible: No
Show all accessibility features

Guest Reviews

8
Based on 391 reviews
Cleanliness: 7
Service: 8.5
Location: 9
Room Quality: 7.5
Amenities: 8.5
Value for Money: 8
Food and Beverage: 7.5
Overall Experience: 8
A
Allbrooks • family_with_children • us
3
2026-04-04 • via Nuitee
C
Charles • couple • us
9
2026-03-28 • via Nuitee
L
Lisa • couple • us
6
Pros:

Location

Cons:

Charged a service fee that I haven’t been charged before and I have stayed here multiple times over the last year

2026-03-27 • via Nuitee
R
Reisha • couple • us
9
I will come back again me and my family .
Pros:

Kind

Cons:

My heat didn’t work nor my room phone

2026-03-25 • via Nuitee
M
Millinda • family_with_children • us
8
Pros:

Location, and staff!

Cons:

NA

2026-03-25 • via Nuitee
P
Pamela • couple • us
10
Pros:

The room was clean and staff was friendly and helpful.

2026-03-24 • via Nuitee
D
Daveda • couple • us
8
2026-03-23 • via Nuitee
B
Brown • family_with_children • us
4
2026-03-21 • via Nuitee
V
Vearion • couple • us
10
2026-03-19 • via Nuitee
W
Wilrosea • couple • us
9
2026-03-17 • via Nuitee
A
Angelo • family_with_children • us
8
Pros:

The location met our needs. We were only a mile from the person we were there to see. Place was clean and comfortable. Staff was very accommodating. Would stay there again.

2026-03-16 • via Nuitee
D
Donrie • family_with_children • us
4
Worst stay ever!
Pros:

Location . Was close to everything

Cons:

The hotel is run down. The shower curtain rod was bent so the curtain wouldn't stay closed. Overall very dirty and unkept. Mold in the shower and around the bottom of the tub. Holes in the walls. No hot breakfast as advertised, no pool as advertised, no laundry as advertised. Trash on the ground all around it. Cigarette butts and ground trash in the parking lot. The deal breaker was when the staff entered our room while we were away with our permission! Thankfully nothing important was in there to be missing. Several times when we returned to the room it smelled like weed. We don't appreciate that because as seniors who haven't ever smoked or smoked weed..that was unacceptable.i will not stay or recommend it at all.

2026-03-13 • via Nuitee
B
Brown • family_with_children • us
7
2026-03-08 • via Nuitee
B
Brown • family_with_children • us
7
2026-03-08 • via Nuitee
K
Kamalla • solo_traveller • us
10
2026-03-04 • via Nuitee
L
Leslie • family_with_children • us
10
2026-02-28 • via Nuitee
G
Gingerich • family_with_children • us
8
2026-02-22 • via Nuitee
G
Gingerich • family_with_children • us
8
2026-02-22 • via Nuitee
G
Gingerich • solo_traveller • us
8
2026-02-22 • via Nuitee
K
KaTrina • solo_traveller • us
8
I stay here when I'm the area.
Pros:

N/A

2026-02-11 • via Nuitee