Candlewood Suites Washington Dulles Sterling by IHG

Hotels
•
IHG
8.3 (105 reviews)
45520 Severn Way, Sterling, Virginia, 20166 , Sterling , US

Pets allowed

Facilities

Elevator
Fitness facilities
Golfing nearby
Safe-deposit box at front desk
Free newspapers in lobby
Internet access in public areas - high speed
Smoke-free property
Wheelchair accessible parking
Assistive listening devices available
Braille or raised signage
See all facilities

Review Highlights

Pros:
Friendly, attentive staff
Free washer and dryer for guests
In-room kitchen and ability to sign out extra items
Convenient location near Walmart and restaurants
Close to training camp / inexpensive
Fitness room and small on-site store
Generally clean rooms reported by some guests
Supportive staff and quick responses
Cons:
Mildew/mold smell reported
Dirty hallways and contractors tracking dirt
Laundry facilities misused by contractors
No complimentary breakfast
Uncomfortable mattress reported
Furniture and maintenance issues (drawers, shower head, low water)
Cooking and cigarette odors in hallways
Some guests were placed in different/cheaper properties

Categories

Cleanliness
6
Multiple reviews note mildew/mold smell, dirty hallways, cooking and cigarette odors, floors and shower needing cleaning and contractors tracking dirt—clear cleanliness issues.
Service
9.8
Numerous comments praise staff as extremely attentive, friendly, quick to address concerns and supportive; service is a strong positive in reviews.
Location
9.5
Several guests cite convenient location (near Walmart, restaurants, close to family and training camp); location consistently praised.
Room Quality
7
Mixed room quality: some rooms fairly clean and have full kitchens, but reports of uncomfortable mattress, furniture issues, clogged shower head and maintenance needs.
Amenities
9
Free washer/dryer, in-room kitchens, fitness room and small store are liked; however laundry misuse by contractors and lack of pool noted.
Value for Money
8.5
Several guests mention the hotel is inexpensive and good value; a few felt ripped off in isolated incidents, so value is generally positive.
Food and Beverage
7.5
No complimentary breakfast noted and some guests missed F&B offerings, though in-room kitchens mitigate this for many stays.
Overall Experience
9.1
Overall mixed but leaning positive: strong service, useful amenities and great location offset notable cleanliness and room-quality complaints for many guests.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-11-05 14:20

Property Description

Amenities and Recreation

Experience a range of amenities at Candlewood Suites Washington Dulles Sterling, including a 24-hour fitness center and complimentary wireless internet. Enjoy outdoor activities with the picnic area and barbecue grills available for guests to use.

Convenience and Facilities

Take advantage of the business center, complimentary newspapers, and dry cleaning services during your stay. With free self-parking onsite, you can easily explore nearby attractions like Dulles Golf Center & Sports Park and Dulles Town Center.

Comfort and Connectivity

Relax in one of the 121 guestrooms equipped with kitchen facilities, free wired and wireless internet, and satellite TV. Whether you're here for work or leisure, Candlewood Suites provides a comfortable home away from home.

Plan your stay at Candlewood Suites Washington Dulles Sterling for a convenient and relaxing experience.

Important information:

  • The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
  • Cashless payment methods are available for all transactions.
  • Contactless check-out is available.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: IAD

Property Policies

  • Pets

    Service animals are exempt from fees/restrictions

  • Check-in & Check-out

    Contactless check-out is available

  • Pets

    Pet max weight (per pet) in lb is 80

  • Pets

    Pet max weight (per pet) in kg is 36

  • Sustainability Certifications

    Property follows a brand or regulatory agency's sanitization guidelines Clean Promise (IHG)

See all policies

Location

Guest Reviews

8.3
Based on 105 reviews
Cleanliness: 6
Service: 9.8
Location: 9.5
Room Quality: 7
Amenities: 9
Value for Money: 8.5
Food and Beverage: 7.5
Overall Experience: 9.1
D
daniel
8
Pros:

Only issue was during this stay there were a lot of contractor vehicles in the parking lot so it was hard to find a parking spot

2025-10-12 • via Nuitee
A
Alice
10
Pros:

Staff at this hotel are extremely attentive and quick to address any questions or concerns. Very friendly and helpful.

2025-09-05 • via Nuitee
F
Fred • family
6
Pros:

Smelled like mildew or mold

2025-06-29 • via Nuitee
A
Alexander
10
Pros:

Clean environment and very friendly staff

2025-05-25 • via Nuitee
D
Deborah
10
Pros:

Very awesome. We were able to wash our clothes for free. Very friendly staff.

2025-05-02 • via Nuitee
M
Max • partner
10
Pros:

Would totally go back to this place thank you for the great service

2025-02-03 • via Nuitee
R
Ruben E
6
Pros:

Room is fairly clean.
floor needs some swabbing, furniture needs some work one drawer would not close properly. Shower room floor need some cleaning, and shower head is either partially clogged up since theres not much water coming out of it and water temperature is hard to control.

2025-02-01 • via Nuitee
B
Betty
10
Pros:

Good hotel and convenient

2025-01-17 • via Nuitee
S
Sue • family
10
Pros:

Loved the free washer and dryer for all guest. Kitchen in the room was great and the ability to sign out extra items for it was wonderful. The location was very convenient to our family that we were visiting.

2024-06-21 • via Nuitee
S
Shagufta
10
Pros:

Everything is fine but no breakfast

2024-05-17 • via Nuitee
A
anthony
2
Pros:

This is my first time I feel I trough my money to trash and I didn’t get what I paid for very unsatisfactory and trashy place I don’t ever want to stay in this property or the company manage these kind of properties please don’t offer to other peoples very bad experience

2024-05-11 • via Nuitee
J
Jeffrey
10
Pros:

Never made it.





Thanks.

2024-05-10 • via Nuitee
D
David S
4
Worst Candlewood Suites to Stay
Pros:

It stunk in the hallways and lots of foreign contractors. They were dirty and most of them did not speak English. The laundry facilities are a joke. The contractors use them and walk off. Don’t care if you have to wait. The rooms were set for several people to stay. Very uncomfortable mattress. No broom or anything to keep your kitchen tidy. It was one of the worst experiences of a Candlewood Suites I have ever stayed in. The area around it is nice. That’s why I was confused it was in the shape it was in. My recommendation is don’t stay here if you like clean and comfortable. Those ratings is a joke.

2024-05-09 • via Nuitee
T
Thomas
10
Would stay again
Pros:

Great location for my stay

2024-04-24 • via Nuitee
V
Vivian
2
Pros:

I feel I got rib off. I booked with Candlewood Suits but they put me at a cheap hotel across from it. I am very allergic to dust and others so this is simply horrible. I want my money back!

2024-04-18 • via Nuitee
C
Charles • family
6
Pros:

Strange property. Staff was fine and the place was clean. However, prospective guests should understand that it caters to a clientele that differs from the average motel/hotel occupant. On our floor we smelled cigarette smoke, despite signs saying the building is a nonsmoking facility. Since there are cooking facilities in the rooms, cooking odors were also fairly strong in the hallway. There was a group on men having a sort of tailgate party in the back of a pickup truck in the parking lot. Latin music could be heard from time to time, including for a short time around 3 a.m. We wouldn’t have let the high ranking we saw on Expedia influence us to choose this Candlewood facility if we had understood that it has more of a residential character, rather than being a regular hotel/motel.

2024-04-15 • via Nuitee
A
Audra • family
10
Pros:

I like it but i wish they have ice maker

2024-04-07 • via Nuitee
T
Tarek
10
Pros:

Very welcoming and supportive and very clean

2024-03-09 • via Nuitee
I
Isaac
8
Pros:

Next to Walmart and restaurants.

2023-09-25 • via Nuitee
H
Howard
10
Pros:

Attended Washington Commanders Training Camp and this hotel was close by and inexpensive. The hotel had a kitchen, complete with cooktop, microwave, full fridge, dishwasher, comfortable queen bed and large bathroom. This hotel doesn't have a pool but does have fitness room and small store to purchase items to be cooked or snacks.

2023-08-21 • via Nuitee