Hotel Bazzoni et du Lac

Located on the lakeside near the ferry jetty. The hotel was clean but slightly dated.

The staff on reception were generally good although some had very poor English skills.

Stayed on a Leger tour. - half board. The breakfast was very good but slightly chaotic. The dinner menu was very disappointing. Nice salads, very poor main and pudding courses.

There is a separate restaurant- the most expensive item being a steak - at a whopping 180 euros.

Room.

Paid hundreds (extra) for a lakeside room with small balcony . The shower room was tiny. Had a broken door, cracked base and was tiny. Beds were good.

We were on the 5th floor. There was one lift which could only carry 400kg. It was very small and was frequently used by cleaning staff with mops, buckets and racks of bedding. Fully understandable but very inconvenient for older guests.

Security.

A large group of ill behaved Italian schoolchildren were there on a couple of days. The managers were keen to identify them as from southern Italy. The school teachers were woken by security at around 0300 but refused to attend to control their charges following drunken and abusive behavior around the pool.

Notable point, although not brought to guest's attention before arrival, you cannot use hotel towels around the pool. They will sell you 'a nice towel' for 10 euros though....

The bar staff were very good. Most of the restaurant waiting staff were similarly excellent.

Would I go back. Probably not.

I was there last week, on a Leger holiday. Very pleasant hotel with great views. My room was at the back of the hotel, but still a great view of the green terraced gardens and swimming pool. Had a single room, comfortable but lacking in storage space. Had to put my suitcase across the door to block out the light coming in beneath it overnight. On a busy road, but was quiet overnight. Room walls were quite flimsy and could hear people talking and using toilets in the surrounding rooms. The staff were very pleasant and helpful. Very good breakfast buffet and packed lunches, but the evening meals were a problem for me as everything contained creamy sauces and a lot of oil was used - I struggled with this as I have digestive problems...........I didn't go down to dinner on three evenings, as nothing suitable for me on the menu. No English programmes on the tv even though they were listed. Only one power outlet that my adaptors fitted and that was in the bathroom.

The good outweighs the bad. Don't expect 5 star luxury, but for the price this is a very good option. We had a mixture of single, double, lake view and lake view suite.

Excellent breakfast. Fresh barista coffees from professional machine - no stale jugs of coffee.
Comfortable, clean rooms
The bedroom cleaners are exceptional
Excellent location
The views from lake view is amazing ( i myself was happy with a room in the back). The balcony is small in double lake view room. The balcony for suite is much bigger, with plenty of room to move around and it comes with 2 sun loungers
Some of our party (particularly normal double room) were unhappy with the size of their room , it was very tight to maneuver for 2 adults. However, the staff were swift in remedying this.
You really are close to everything in tremezzo, from restaurants to activities and boats/buses.
The small fridge all the room are very useful.
Some of our party enjoyed the pool and bathing area. They charge 10€ for a towel and don't allow you to use the towels supplied for your bathroom. If planning on using pool, I'd recommend brining your own towel.
The bar area is nice and well stocked.

Air-conditioning apparently isn't allowed in Italy until may, so rooms were quite warm.
The language appears to be an issue at times and it led to some mixups in several of pur bookings, which didn't cause any issues, but could have if hotel was busier. I would follow up and get confirmation of dates .
No tea/coffee facilities in rooms.
Non lake view rooms are smaller.
If you want luxury in Italy, you need to pay for it. This is a no frills, but very good 3* hotel and I would gladly stay again

well the location is perfect. close to boats and buses easy to get around.our room was perfect, so best to pay extra for lake view room. breakfast was good, egg dishes made to order. however the evening meals were quite bland and very average. best to eat at outside restaurants plenty close by.the staff were very good. we would stay again but probely do bed and breakfast

Excellent cleaning standards. Couldn't work the room heating, had to ask for extra blanket. Excellent breakfast service.

We stayed here with a Riviera Travel tour for a week in a lake view terrace room, friends who had smaller rooms found them cramped.
It was all very clean and we had a lovely lake view with 2 sunbeds a table and chairs on the terrace . I found the bed too hard and pillows uncomfortable. The plug sockets are in a most difficult position especially for ladies wanting to do their hair !
The breakfasts had a lot to choose from but the evening meals were unimaginative .
All the staff were v pleasant .

Very pleasant stay , staff , facilities and location all amazing

Very good experience hotel great service great staff excellent value very for what you pay .owner very hard worker to please the guest

We stayed here last week and would not recommend to anyone.Holiday rooms were tiny and not suitable for a couple.The food in the hotel was appalling and would be suited to a nursing home.Reception staff not very nice or helpful.Hotel dated and pool area very dirty and not used by anyone. I have added my lovely panoramic view of the fire escape.Booked holiday with travel department in Ireland and would not recommend using them for bookings in future.Lake Como is beautiful in the sun but 2 or 3 days is enough time to spend for anyone.

We spent a week at this hotel, hotel is in the most amazing location right on the lake & by the ferry terminal, the rooms are very clean & bed extremely comfy, food was good, we used it as our base & ate & drank out numerous times, but the last 2 days the weather changed for the worse with thunder storms etc , so we had selected dining times which then after food, there was very limited space for people to sit & enjoy a drink due to not enough room, but they did have an adjoining room which was n26 which I think they could have opened rather than have people standing around & a lot of them being elderly.

The hotel is right on the lake, with beautiful views. The hotel was comfortable, we had a room at the back of the hotel which was quiet. The food in the hotel was very good, with ample choices. The staff were very friendly especially Massimo, the sommelier. I would certainly return to this hotel

We overall enjoyed our stay at the hotel. Incidentally, they overbooked and we were upgraded to their most senior suite, so that was a very pleasant surprise. The hotel is old and perhaps a little bit dated, but clean and super conveniently located right across the street from the ferry terminal. There’s a bar downstairs that seemed to have a live performer every night, so that was a nice touch, however, we ended up not staying long because the drinks were pretty overpriced. I think we would stay in this hotel again solely based on the location, but might choose other options nearby if they were more affordable and have more amenities to offer.

Pros: We stayed a week in this hotel and had a very comfortable time. We upgraded to a room with a terrace and lake view and are pleased we did because other people had some dreadful rooms if they didn't book a balcony at least.
Our king size bed was very comfortable and with a quilt each and we sat out on our terrace enjoying the fabulous views to Bellagio. Towels were one each and a white tea towel - heaven knows why as there was no tea /coffee making facilities and also very few plugs. We were lucky with 1 each side of the bed.
All the staff in the hotel were lovely and I must mention Dilup from Sri Lanka who went the extra mile and had such a lovely smile. Breakfast was very good, especially the freshly made omelettes.
The ferry stop directly across the road was a real bonus.

Cons: the evening meal was dire - like old fashioned school dinner or a meal served in a care home. Tasteless antipasti the same every night with just a few changes - nice shrimps in sauce two nights but very limited. The mail meal was just awful and we skipped it most nights and had antipasti, soup and dessert which was always ice-cream and something else: strudel or cheesecake. Last night's meal was always available next morning at breakfast !
The swimming pool - I love a swim every day but not only was this pool the coldest I have ever entered but it is up 25 stone steps to reach it. I really think the hotel should give a warning about that for people thinking of booking.
The other thing was that our shower was over the bath but in the middle of the bath and it was impossible to stop the floor flooding !
There are a lot of coach parties stay here and there were 4 in during our stay so the dining room and bar was crowded as was the lift.
There has to be other ways than wearing a coloured wrist band all week to identify type of booking. That is very naff for adults and we felt like children at a theme park.

Would we stay here again ? Yes if I could be sure of having a room with a large terrace facing the lake - but we would definitely just want bed and breakfast next time and eat out. On the whole as a 3* star it is a decent place to stay in a convenient location.

Stayed at this hotel as part of a package with Riviera travel, Lake Como and Bernina Express. Disappointed that Riviera chose this hotel as there are many better hotels in the area with lake views and easy access to the Lake. The tour was excellent but the hotel was not. The Hotel fronts the lake but there is a busy main road in between. The Hotel is best described as tired, our room, a lake view, was filled with old furniture and poorly equipped. Walls and ceiling covered in trunking everywhere, uncomfortable and old fashioned. Bedding was two singles pushed together with single duvets with cheap uncomfortable pillows Air conditioning noisy. The pool, outside on the third floor was small, not clean with old and damaged furniture. Poorly maintained and closely overlooked by surrounding houses with a good view of their washing. Not welcoming or pleasant.
The food was the greatest disappointment as being described as a family run hotel we expected authentic fresh Italian food. Unfortunately not the case and is best described as terrible as is the restaurant and optional pizzas. All processed, tinned or frozen. Every night and morning the same buffet food repeated. On the positive though the staff were amazing, attentive and looked after us well, Rooms were cleaned every day with changed sheets and towels. There is a bar area but there is nowhere to sit quietly and relax. I would recommend the tour but not with this hotel.

Hotel ideally situated. Had room with terrace. Was lovely. Staff were great. Food awful. Such a shame. It’s the only thing that let the hotel down. It was compared to ‘school dinners’, ‘hospital food’, ‘care home meals’. Breakfast was ok. Dinner was not an experience we looked forward to. Would definitely stay at the hotel again but eat out.

We had a very enjoyable stay at the hotel. The rooms were very clean, staff friendly and helpful. The breakfast and evening meal were a delight, good quality and incredible choice. Maximo the wine waiter was full of fun and you could tell he enjoyed his work with enthusiasm and a skip in his step. The location is excellent with a large terrace overlooking the Lake and easy access to the ferry which can take you to various destinations on Lake Como. I'll be back, a delightful stay.

Just back from two great weeks at this lovely hotel. Rooms not fancy but were Immaculate with bed linen and towels changed daily. Food was good. Plenty of choice at buffet breakfast and waiter service for 4 course meal in evening. (If you could manage it.) waiters attentive and immaculately turned out. Beautiful location and so handy for buses and ferries. Plenty of outdoor seating. Pleasant evening entertainment, too. Great value for such an expensive area. Couldnt fault it.

Where to start with our week long stay at the Hotel Bazzoni? Lets start with the good of which there was some things to like! Location! In terms of Tremezzo, it does not get much better! Right on the lake, close to transport links, good few restaurants close by. The hotel has a lot of Sri Lankan restaurant staff, who I have to say were absolutely brilliant. Really friendly and good at their jobs. They are an absolute credit to the hotel as was the cleaning lady, she was brilliant!
The bad....as good as the waitors are, the food at dinner is absolutely diabolical. If you are going here expecting to eat authentic Italian food, think again. Dinner menu is almost exclusively catered for British and Irish OAPs. Bland boiled veg with a bland meat or fish, nothing seasoned and almost everything over or undercooked. The antipasti is exactly the same options every night. The breakfast is basic but decent. The pizza option upstairs is like eating a budget £1 pizza from Lidl or Iceland.
The ugly.... where to start with our allocated room 418.....god help you if you are allocated this room. I booked this trip through a travel agent, I wasn't aware or told at time of booking there was multiple room types. My advice DO NOT book a standard room at this hotel unless you are on a strict budget! Make sure to book a room with a balcony. Our room was not much bigger than a prison cell. The view from the window was the fire escape stairs, it was one of only 2 rooms I could see with single glazing so during the thunderstorms at night it felt like a bomb was going off in your room. The shower cubicle was clearly designed for children it was that small. They give you a book in the room outlining features of room and hotel. They advertise 2 types of aircon controls and how to change temperature but thats not what you get in room 418 or any standard room. You get a centrally controlled unit which you cant change the temperature on and seemed to blow out cold air in daytime and hot air at night which made sleeping very uncomfortable.
We tried to change room and offered to pay for a different catagory but were told hotel was full.
We were on a tour group with 17 other people and the feedback was similar. Standard rooms awful and too hot, balcony rooms decent!
I am not that fussy when it comes to rooms but when you consider most Premier Inns in the UK are 3 star then Bazzoni standard rooms are a 1 star by UK standards. A Premier Inn looks like the Ritz compared to this place! In a 3 star abroad you expect a decent shower and an AC unit you can control as a bare minimum.
The other thing to be mindful of when booking this hotel is the age demographic staying here. We are both in our 40s but the hotel was almost exclusively over 60s so if you are expecting a lively vibe this may not be the hotel for you!
This hotel with some investment to modernise the rooms and elevating the dining experience could easily be amazing due to its location and its staff but I feel they know it will sell regardless as there is not that many 3 star options in the area!

View is perfect most of rooms have balcony looking over to Bellagio and Varena, restaurant has view looking onto lake with picturesque mountains. Restaurant staff were fantastic, very warm and friendly. Would recommend to all. Lastly, bus stops and easy access to ferry right outside hotel. Will be back!!

The cafe bar area was wonderful in the evenings. The morning buffet was awesome and unexpected for Italy. Great little villages nearby and convenient.