Courtyard by Marriott Pensacola

Hotels
Courtyard by Marriott
8 (667 reviews)
451 Creighton Road , Pensacola , us

Children allowed
Pets allowed

Facilities

Fitness facilities (surcharge)
Parking
Non-smoking rooms
Air conditioning
Swimming pool
Restaurant
Pets allowed
Lift / Elevator
Express check-in/check-out
Safety deposit box
See all facilities

Review Highlights

Pros:
Friendly staff
Convenient location
Clean common areas
Cons:
Cleanliness issues
High charges
Poor room amenities

Categories

Cleanliness
7.64
Several reviews cited issues with cleanliness, particularly regarding the shower being filthy and the room not being clean.
Service
9.11
Most reviews positively highlight friendly and helpful staff, but some noted difficulties in reaching them.
Location
9.15
Many positive comments about the location being convenient.
Room Quality
8.1
Mixed reviews on room size and cleanliness, with some expecting more based on description.
Amenities
7.63
Amenities were underwhelming, with mentions of poor bed quality and no breakfast.
Value for Money
7.09
Some complaints about overcharging and not delivering on expected value.
Food and Beverage
6.64
Many guests noted the lack of breakfast options and additional charges for parking.
Overall Experience
8.61
The overall sentiment was moderate with some enjoyable experiences but several disappointing aspects.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-18 17:33

Property Description

Modern Rooms with Convenient Amenities

Courtyard by Marriott Pensacola offers modern guest rooms equipped with a mini-fridge, microwave, and a flat-screen Smart TV. The spacious rooms also feature a large desk and a comfortable sofa bed, ensuring a relaxing stay for guests.

Dining Options and 24-hour Market

Guests can enjoy a variety of dining options at the on-site Bistro, offering breakfast and dinner choices. The 24-hour market provides snacks for any time cravings, along with Starbucks® beverages readily available.

Convenient Facilities and Nearby Attractions

The hotel provides laundry facilities, dry cleaning services, and an on-site fitness center for guests' convenience. Located just a short drive from Pensacola Beach and Naval Air Station Pensacola, Courtyard by Marriott Pensacola is the perfect choice for both leisure and business travelers.

Book your stay at Courtyard by Marriott Pensacola for a comfortable and convenient experience.

Important information:

Upon check-in, photo identification and credit card are required. All special requests are subject to availability upon check-in. Special requests cannot be guaranteed and may incur additional charges.

Upon early departure, an Early Departure Charge of one night's room & applicable tax applies. Please note that the charge can vary depending on your rate.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
In the event of an early departure, the property will charge you the full amount for your stay.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: PNS

Property Policies

  • Parking

    Private parking is possible on site (reservation is needed) and costs USD 10 per day.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    Children up to and including 17 years old stay for free when using an existing bed.
    People no matter the age stay for free when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

  • Pets

    Pets are allowed. Charges may be applicable.

  • Groups

    When booking more than 9 rooms, different policies and additional supplements may apply.

Location

Guest Reviews

8
Based on 667 reviews
Cleanliness: 7.64
Service: 9.11
Location: 9.15
Room Quality: 8.1
Amenities: 7.63
Value for Money: 7.09
Food and Beverage: 6.64
Overall Experience: 8.61
A
Amanda family_with_children us
7
Decent
Pros:

Clean and close to where we needed to be

Cons:

It was a little expensive

2026-05-20 via Nuitee
A
Ashley solo_traveller us
4
Pros:

Its close to all your major amenities. I use to always loved staying here but its went down hill over the last few years.

Cons:

Our room smelled bad. It smelled like mold or something wet that never dried. I was not satisfied at all. Also I was suppose to get a balcony room... I never got the room I had reserved or even made aware of such change. I will not be staying here again.

2026-05-12 via Nuitee
L
Lucas family_with_children us
9
Relaxing
Pros:

It was very nice you walked in they were welcoming and it just felt clean

2026-05-11 via Nuitee
Z
Zhana couple us
8
Deposit still hasn’t been refunded. It took one hotel a day to refund it back after taking it! Please refund this
Pros:

Clean nice staff

2026-05-09 via Nuitee
W
Walker solo_traveller us
10
Pros:

Cleanliness

Cons:

It was all great

2026-05-04 via Nuitee
M
Michael couple us
5
2026-05-02 via Nuitee
J
Jamario couple us
10
2026-04-28 via Nuitee
I
Indya couple us
10
Pros:

The property was nice and clean and quiet. The staff was very friendly and i enjoyed my stay

2026-04-23 via Nuitee
M
Maggie Austin solo_traveller us
10
2026-04-23 via Nuitee
S
Stephanie couple us
7
I feel like they should have a complementary breakfast not everybody wants Starbucks or the store Starbucks price
Pros:

The bed was comfortable

Cons:

It’s good for a one night stay

2026-04-21 via Nuitee
L
Latrese couple us
3
Overpriced
Pros:

Property overpriced & outdated. Location was ok 20 minutes to airport

Cons:

Same

2026-04-20 via Nuitee
A
Amaris couple us
10
2026-04-20 via Nuitee
K
Kyrle couple us
5
Pros:

Location

Cons:

Not worth the price. Room smelled musty and no complimentary coffee in lobby. I assume because they sell Starbucks in hotel.

2026-04-20 via Nuitee
V
Vickie family_with_children us
10
Overall it was comfortable
Pros:

It was off the highway so there wasn’t any noise

Cons:

The room was tiny. I should have requested a larger one

2026-04-13 via Nuitee
M
Michael couple us
8
2026-04-09 via Nuitee
T
TagLane family_with_children us
10
Pros:

I checked out before breakfast.

Cons:

The bed was very hard and stiff.

2026-04-06 via Nuitee
A
Amaris couple us
10
2026-04-05 via Nuitee
K
katina couple us
10
2026-04-05 via Nuitee
A
Andrea couple us
10
2026-03-29 via Nuitee
J
Jason couple us
9
2026-03-26 via Nuitee