Zoetry Mallorca Wellness & Spa

Hotels
Zoetry Wellness & Spa Resorts
8.9 (284 reviews)
Camí de Sa Torre, Km 8 , Llucmajor , es

Free
Children allowed

Facilities

Health or beauty spa nearby
Offsite parking discounted rates available
Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Swimming pool
Restaurant
Room service
Terrace
Family rooms
See all facilities

Review Highlights

Pros:
Friendly staff
Beautiful location
Great breakfast
Cons:
Cleanliness issues
Value for money concerns
Food quality inconsistencies

Categories

Cleanliness
8.25
Several reviews mention issues with cleanliness, including mouldy pool sunbeds and poorly kept cushions.
Service
9.55
Most reviews noted friendly staff, but some had concerns about attentiveness and organization.
Location
9.75
Multiple reviews praised the beautiful and peaceful location of the hotel.
Room Quality
8.75
Rooms were described as spacious, but issues with hard mattresses and poor lighting in some rooms were noted.
Amenities
9.25
The spa and breakfast received positive remarks, although some issues with overcrowding in amenities were mentioned.
Value for Money
7.75
Concerns were raised about high prices for the level of service and amenities provided.
Food and Beverage
8.55
Food quality was considered average with some concerns about temperature and service.
Overall Experience
9.35
Despite some negatives, many guests left with a positive sentiment about their stay.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-07 21:37

Property Description

Luxurious Accommodation Areas
The property boasts two distinct accommodation areas, Tramuntana and Ponent, each offering luxurious rooms and suites. Guests can also explore historic buildings like the fifteenth-century windmill and the neo-Gothic chapel "La Gran Cristiana".

Gourmet Dining Experience
Indulge in a culinary journey at one of the three restaurants, including the one led by Michelin star chef Andreu Genestra. Enjoy gourmet à la carte dining options with organic food and beverage selections, complemented by 24-hour room service.

Wellness and Activities
Unwind and rejuvenate at the spa center or participate in yoga retreats on-site. Stay active with access to tennis courts, a football pitch, and a running track. The hotel also offers Endless-Privileges®Inclusions for a truly pampering stay.

To experience luxury, gourmet dining, and wellness activities, book your stay at Zoetry Mallorca Wellnes & Spa Mallorca now!

Important information:

Only dogs weighing less than 22 lb/10 kgs are welcome in Zoëtry Mallorca’s rooms and grounds.

An additional charge of 50€/night is applicable to your room category for your dog.

Please contact the hotel directly to confirm the room category.

To book a dog-friendly room, please email our bookings department at frontdesk.zoehm@zoetryresorts.com.

It is necessary to check availability and contact the bookings department prior to your stay.

Reservations of more than 5 rooms are subject to supplements and special conditions.

Children aged 15 years and below are not allowed to use the spa.Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: PMI

Property Policies

  • Parking

    Free public parking is possible on site (reservation is not needed).

  • Groups

    When booking more than 5 rooms, different policies and additional supplements may apply.

  • Children and extra bed policy

    Children of any age are allowed.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

  • Internet

    WiFi is available in public areas and is free of charge.

  • Pets

    Pets are not allowed.

Location

Guest Reviews

8.9
Based on 284 reviews
Cleanliness: 8.25
Service: 9.55
Location: 9.75
Room Quality: 8.75
Amenities: 9.25
Value for Money: 7.75
Food and Beverage: 8.55
Overall Experience: 9.35
B
Bettina extended_group de
4
Werden sicher nicht wiederkommen! Unangemessen teuer,meist junges wenig ausgebildetes Personal
Pros:

Die Lage hat uns gefallen. Die Anlage ebenfalls. Das Obst beim Frühstück super! Netter Empfang.die pools waren sehr schön...

Cons:

Das Zimmer ging zu einem "Hinterhof", keine Sonne, schmale terasse, dunkel, Fenster ließen sich nicht kippen...
Der Service war bis auf wenige Ausnahmen lieblos, nicht aufmerksam. Kein ökologischer Umgang mit den Handtüchern, wurden tgl. Gewechselt. Zimmerservice hat Kaffee nicht aufgefüllt, erst auf Nachfrage.
Die Auflagen am Pool waren durchgelegen, hatten Stockflecken oder schimmel...geht gar nicht...
Einem ☆☆☆☆☆ hotel nicht angemessen.
Abendessen unangemessen teuer.

2026-01-19 via Nuitee
L
Louise family_with_children gb
10
2026-01-19 via Nuitee
I
Iman solo_traveller xx
4
Expérience pas positive à cause de l'odeur d'égout.J'ai payé trop cher pour ne pas pouvoir dormir.
Pros:

Le cadre, la végétation, le service

Cons:

Odeur d'égouts dans la chambre, impossible de dormir, odeur insupportable.

2026-01-19 via Nuitee
K
Kexin extended_group cn
7
Pros:

早餐很好,新鲜美味,酒店配套齐全,泳池,网球场和自行车,能满足很多需求

Cons:

我觉得酒店的客房距离公共区域较远,停车场没有设有大门,随意进出,客房的安全不太有保障,睡觉不太有安全感,

2026-01-19 via Nuitee
J
Jessica extended_group it
10
2026-01-19 via Nuitee
C
Catrin family_with_children de
7
Sehr schöne Anlage im Grünen.
Pros:

Tolle Unterkunft, sehr schönes Ambiente mit sehr viel Natur. Toll gepflegte Pflanzen!
Die Unterkunft ist sehr gemütlich, man sitzt toll draußen beim Wein oder Abendessen. Auch die Restaurants sind sehr gepflegt und sauber.

Cons:

Veraltete Zimmer, leider schon in die Jahre gekommen, was kleine Renovierungen anbelangt.
Im Außenbereich gibt es auch einige Dinge zu machen (Lampe kaputt / Schrauben liegen auf dem Boden/ Pool Anlage nicht so toll gepflegt).

2026-01-15 via Nuitee
L
Lucie family_with_children de
9
2025-11-08 via Nuitee
M
Marion solo_traveller es
8
2025-11-07 via Nuitee
A
Andreas couple de
10
Einfach geniale Entspannung
Pros:

Eine wunderschöne Athmosphäre im Haupthaus - in einem liebevoll und authentisch gestalten 5 Sterne Hotel in einem alten Kloster. Freundliches zuvorkommendes Personal. Kleiner gepflegter schöner Spa mit Sauna, Dampfbad, Innenpool, Therapieräumen und viel Ruhe. Spa nur für Erwachsene! Sehr schönes Restaurant, als Frühstücksrestaurant mit großer Frühstücks-Auswahl - der beste Start in den Tag!

Cons:

Die Bar war nicht geöffnet - Nebensaisson

2025-11-01 via Nuitee
C
Christian couple at
7
Schöne ruhige Lage, gut zum Entspannen
Pros:

Das Ambiente

Cons:

Das Haus benötigt eine Renovierung. An vielen Ecken sieht man das.

2025-10-29 via Nuitee
C
Christine couple de
8
Sehr erholsam in einem einzigartigen Ambiente.
Pros:

Die Ruhe und Abgeschiedenheit, das Ambiente.
Tolles Frühstücksbuffet!

Cons:

Matratzen waren zu hart.

2025-10-27 via Nuitee
K
Karolina couple es
5
2025-10-20 via Nuitee
K
Katie extended_group us
4
2025-10-19 via Nuitee
C
Christian couple ch
9
2025-10-16 via Nuitee
F
Franco family_with_children es
10
2025-10-12 via Nuitee
M
Monica solo_traveller gb
8
great hotel for a short stay
Pros:

The rooms are big, mine never caught the son, The breakfast and bar staff are phenomenal, so caring, and the breakfast is really delicious. they keep filling it up, they work so hard. i had a great massage at the spa

Cons:

the dinner menu changed and was less good than last year. The reception staff are a bit careless

2025-10-11 via Nuitee
R
Ryan couple gb
7
2025-10-10 via Nuitee
A
Aletta couple nl
9
2025-10-06 via Nuitee
V
Valeria extended_group es
10
2025-10-05 via Nuitee
U
Ursula couple ch
10
2025-10-04 via Nuitee