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Facilities
Property facilities
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WiFi available
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Free WiFi
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Parking
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Free Parking
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Non-smoking rooms
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Air conditioning
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Fitness center
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Swimming pool
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24-hour front desk
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Restaurant
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Room service
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Business center
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Terrace
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Family rooms
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Garden
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Pets allowed
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Hiking
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Lift / Elevator
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Laundry
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Luggage storage
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Cycling
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Bar
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Fax/photocopying
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Tour desk
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Horse riding
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Facilities for disabled guests
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Meeting/banquet facilities
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Tennis court
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Hot tub/Jacuzzi
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Sauna
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Breakfast in the room
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Massage services
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Spa/wellness center
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Currency exchange
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Chapel/shrine
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Hammam
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Non-smoking throughout
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Private parking
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Outdoor pool
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Sun terrace
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Private check-in/check-out
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Daily housekeeping
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Accessible parking
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Concierge service
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Special diet menus - on request
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Wheelchair accessible
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Allergy-free room
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Heated pool
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Electric vehicle charging station
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Indoor pool
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Toilet with grab rails
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Lower bathroom sink
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Higher level toilet
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Hot spring bath
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Outdoor furniture
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Wine/champagne
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Fruits
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Pet bowls
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Spa/wellness center services
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Beauty Services
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Yoga classes
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Tennis equipment
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Pet basket
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Staff adhere to local safety protocols
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Laundry washed per local authority guidelines
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Guest rooms disinfected between stays
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Cashless payment available
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Fire extinguishers
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First aid kit available
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Contactless check-in/check-out
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Invoice provided
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Guests can opt-out any cleaning services during stay
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Smoke alarms
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Shared stationery like menus, pens are removed
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Property cleaned by professional cleaning companies
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Key access
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CCTV in common areas
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Access to health care professionals
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24-hour security
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Delivered food - securely covered
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Security alarm
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Walking tours
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Key card access
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Bike tours
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Live music/performance
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Themed dinner nights
Review Highlights
Categories
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Property Description
Luxurious Accommodation Areas
The property boasts two distinct accommodation areas, Tramuntana and Ponent, each offering luxurious rooms and suites. Guests can also explore historic buildings like the fifteenth-century windmill and the neo-Gothic chapel "La Gran Cristiana".
Gourmet Dining Experience
Indulge in a culinary journey at one of the three restaurants, including the one led by Michelin star chef Andreu Genestra. Enjoy gourmet à la carte dining options with organic food and beverage selections, complemented by 24-hour room service.
Wellness and Activities
Unwind and rejuvenate at the spa center or participate in yoga retreats on-site. Stay active with access to tennis courts, a football pitch, and a running track. The hotel also offers Endless-Privileges®Inclusions for a truly pampering stay.
To experience luxury, gourmet dining, and wellness activities, book your stay at Zoetry Mallorca Wellnes & Spa Mallorca now!
Dogs weighing up to 10 kg (22 lb) are welcome at Zoëtry Mallorca. This service is available upon request at €65 per night and is exclusively offered in the Ponent Room and Ponent Suite room categories. Only one dog per room is permitted. Guests must contact the hotel in advance to review the terms and conditions prior to booking: frontdesk.zoehm@zoetryresorts.com.
Accessible rooms are available upon request and are subject to availability.
Reservations of more than 5 rooms are subject to supplements and special conditions.
Children aged 15 years and below are not allowed to use the spa.Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.
Property Policies
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Parking
Free public parking is possible on site (reservation is not needed).
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Groups
When booking more than 5 rooms, different policies and additional supplements may apply.
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Children and extra bed policy
Children of any age are allowed.
You haven't added any extra beds.
Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management. -
Internet
WiFi is available in public areas and is free of charge.
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Pets
Pets are not allowed.
Location
Guest Reviews
Top level service. Tranquil by the pool . First class restaurant on site and excellent spa .
Everything
El respeto a la arquitectura del edificio y su historia
Que al pedir un cocktail sin alcohol para mi hijo de 3 años, le dieran uno con alcohol. Llego a beber un sorbo, me parece increíble, pero le dieron veneno y todo x no saber leer una comanda
Ich bin zum zweiten Mal da gewesen und wurde nicht enttäuscht. Komme gerne wieder 🥰
Eine Sauna wäre toll
servicequalität mit einschränkungen
The architecture and quiet countryside surroundings made it perfect for a relaxing stay with heritage and history. The pools were idyllic, with swallows flying overhead. The food was great and the staff were friendly.
Our air con was unusable as it smelt awful when turned on. Luckily it wasn’t very hot so we were happy without.
Incantevole e confortevole.
Wunderbares Hotel Haupthaus. Toller Service.
Unser Zimmer war in einem Bungalow. Das Hotelzimmer war doch arg in die Jahre gekommen. Fenster teilweise blind. Badezimmerspiegel massiv unterlaufen etc. Das Zimmer entspricht keinem Fünfsterne Hotel.
Localização, envolvencia e pequeno slmoço
This is paradise. People are very welcoming and it was the perfect way to end my trip in Mallorca. The absolute calmness. The hotel feels like a village. It feels like walking inside a garden. The church inside, the absolute exquisite gym club, the spa is so beautiful.
Restaurant menu is very disappointing, no flavors, no surprise . Very basic and flat. German tourists will be very pleased.
The pool needs to get heated. It’s abnormal for an establishment like this to have freezing cold pools.
I enjoyed the quite relaxing atmosphere, I really liked the adult swimming pool and the whole area was very beautiful and relaxing.
Unfortunately I was really dissapointed with this stay. I was here for a 1 night stay only with my little dog. I asked for an early check in before my stay and it was upon availability. On a day of arrival we were waiting for our room from about 12.00 to 3.30 pm...I was told several times, that I will be called when the room is ready, but that did not happen. With my dog I could not wait by the swimming pool or in the restaurant, we could only walk outside or sit at the pool bar and it was very hot. The room was pretty old, no special features, no view at all, very simple room on a ground floor.In the eveving I found out a wasps nest at our terrace and a lot of wasps around us...I called the reception and ask to change our room, because I am allergic to wasp sting. I was told the hotel is fully booked and they only can send the technitian to kill the wasps...he came, he used a sprey to kill them - of course they were confused and started flying around so he ran to the room close the door and told me not to use the terrace, because the spray is toxic......?!!!!! Crazy....The final disappointment was at the breakfast:( I was told I could sit anywhere I like, but nobody ever approach me with the menu or drink order. I was waiting more then 30 minutes, it was embarrassing as other people were served immediately..I have to approach the staff myself to ask for a cappuccino and then waited for another 15 minutes and again no ala card order. I approached the staff again and one of the managers finally assured me that he will take my order. However it was so embarassing, I felt I am unvisible for the restaurant staff and I heard how nicely they were talking to other guests, mostly families or couples.
El trato personal
Wonderful estate with a wonderful catering staff such as Lidia, Sally, Kike and Bruno.
Ghazi the guest relation manager is a true professional and solved all of our issues in a blink.
The elegant suite was amazing and so quiet.
Breakfast is top @ Zoetry especially the porridge and the eggs in all styles.
The all in formula is to be recommended.
Pool bar is like heaven for lunch, snacks and drinks.
The adult only pool is a good idea and the sunbeds and towels are ok
The chapel on the estate is a wonderful extra and worth a visit!
At arrival we did not get the elegant suite we had booked but guest relation manager Ghazi intervened and solved the issue in a very professional and friendly way.
The beds @ Zoetry seem to be made out of concrete. Way too hard and not comfortable at all!
Breakfast is sometimes a bit of a chaos and not all staff is as friendly and competent as the ones mentioned above.
The menu of the restaurant did not change the whole week.
And for a 5 star hotel you would expect a turn down service.
I truly think that the hotel management should question itself.
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