Hampton Inn & Suites West Bend

Hotels
•
Hampton Inn
9.1 (244 reviews)
1975 South 18th Avenue , West Bend , us
+1 262-438-1500

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Free
Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
See all facilities

Review Highlights

Pros:
Friendly staff
Good breakfast
Cons:
Need more light in rooms
Smell of smoke in some areas

Categories

Cleanliness
8.35
Generally clean but some rooms need more light and one review mentioned the smell of smoke.
Service
9.85
Staff were accommodating and friendly. Specific mention of Patty's outstanding service.
Location
9.35
Great location for the reunion venue and easy access to shops.
Room Quality
8.85
Rooms were modern and comfortable, though there were requests for first-floor accommodations.
Amenities
8.35
Breakfast had a good variety, though there were comments about cleaning services.
Value for Money
9.35
Decent price for quality accommodations.
Food and Beverage
9.35
Breakfast was better than expected for a complimentary service.
Overall Experience
9.35
Overall good experience with minor complaints.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-10 20:26

Property Description

Plasma TVs and Free Hot Breakfast
Indulge in comfort at Hampton Inn & Suites West Bend with guest rooms featuring plasma TVs and enjoy a complimentary hot breakfast daily.

Indoor Pool and Fitness Center
Relax and unwind with a refreshing swim in the indoor pool or maintain your workout routine at the on-site fitness center.

Convenient Location
Explore nearby attractions such as Lac Lawrann Conservancy and Regner Park while staying close to Bend Industries. Book your stay at West Bend's Hampton Inn for a delightful experience.

Important information:

Upon check-in photo identification and credit card are required. All special requests are subject to availability upon check-in. Special requests cannot be guaranteed and may incur additional charges.

The hotel will be undergoing renovations of the guest rooms beginning November 1, 2021 through March 31,2022.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: MKE

Location

Guest Reviews

9.1
Based on 244 reviews
Cleanliness: 8.35
Service: 9.85
Location: 9.35
Room Quality: 8.85
Amenities: 8.35
Value for Money: 9.35
Food and Beverage: 9.35
Overall Experience: 9.35
J
John • couple • us
7
ok
Pros:

Breakfast was good and so was the location and the A/C. It was also quite not alot of nosie at night.

Cons:

The water pressure in the shower was less than a kids squirt gun. The toilet was not properly bolted to the floor, and the television was mount in a way that it was to be watched from sitting on the floor in front of the bed and could not be adjusted up. I feel like I could have stopped at home depot and got a sheet of plywood sub floor that would have been softer than the bed.

2026-07-20 • via Nuitee
T
Tanya • solo_traveller • us
10
2026-07-06 • via Nuitee
J
Joe • solo_traveller • us
7
2026-06-29 • via Nuitee
M
mrstraveller1 • Family • York, North Yorkshire, England
6
Didn’t Like the Place
Pros:

West Bend isn’t awash with fine accommodation, and this hotel served a purpose - but we didn’t like it much and it fell short of the standard anticipated of the Hampton brand, particularly in terms of interior noise pollution and quality of finish. We could hear our neighbours conversation, and noted various examples of shoddy workmanship. We were little impressed with plastic cutlery and cardboard plates at breakfast, though it’s a nice touch that this self service buffet is included in the price. There is a lounge/bar area but no drinks service, just a vending machine selling a very limited range of canned drinks (including wine and beer). No glasses provided. Plus points of the hotel include generously proportioned rooms, comfortable beds, fridge, stable WiFi, plentiful charging points and ample free parking. The shower worked well and a fairly generous array of wall fixed toiletries are supplied, though some were empty. Reception staff were all very nice.
West Bend has some half decent restaurants within a few minutes drive.
Rooms rates were inflated at the time of our stay for some reason, a standard room costing $320+ per night. Far too much for what felt like a bang average, budget stay.

2026-06-26 • via Tripadvisor
K
Kyla • couple • us
9
2026-06-10 • via Nuitee
M
Manthey • solo_traveller • us
10
2026-06-08 • via Nuitee
4
453duwayneh • Family
10
Awesome Service
Pros:

Always clean rooms, good breakfast, and awesome service! Everyone working the desk here is always so nice and helpful. Thanks to Sherra at the front desk today!!! You made my day! I will definitely be back!

2026-05-27 • via Tripadvisor
A
Anthony • family_with_children • us
10
2026-05-04 • via Nuitee
J
Jon • solo_traveller • us
8
2026-04-16 • via Nuitee
R
Robyn • couple • us
1
Bathroom not clean…paid too much for a dirty bathroom! Will not stay here again.
Cons:

The bathroom was not clean! Multiple hairs in the bathroom!!! Yuck! Front desk sent a survey text to check on my stay. I reported the dirty bathroom and their only response was “sorry”. The opportunity to change rooms would have been appreciated considering the hotel was mostly empty.

2026-04-07 • via Nuitee
D
Danielle • family_with_children • us
8
Cons:

Their TV in our room wasn’t a smart TV. Their were no streaming services on the TV

2026-03-20 • via Nuitee
C
Chigozirim • couple • us
9
2026-03-04 • via Nuitee
R
Rachel • solo_traveller • us
8
2026-02-23 • via Nuitee
G
Gail • couple • us
10
2026-02-23 • via Nuitee
S
skubicki29 • Solo travel
10
Great hotel in West Bend
Pros:

Due to an unfortunate loss of my home, my insurance company put me at the Hampton Inn, West Bend Wi. Very clean hotel and great accommodations. daily breakfast was perfect as well as some of the employees- Sherra, Karly and Deb that made the stay as comfortable as it could be. They went out of their way to take in some of my belongings as I had to attend to take care of business and everyday lift. Very clean and comfortable hotel just like all Hampton and Hilton hotels have been in my experience.

2026-02-19 • via Tripadvisor
S
Shanna • extended_group • us
8
Very friendly staff. It was a good stay. Large rooms
Pros:

The location was great. We were unable to experience the breakfast just because of late rising.

Cons:

It was sad the hot tub wasn’t functioning but that is uncontrollable

2026-02-12 • via Nuitee
J
Jan • solo_traveller • us
10
2026-01-20 • via Nuitee
S
S. • couple • us
8
2026-01-20 • via Nuitee
S
Sarah • couple • us
8
Impressive stay with quality accommodations AND staff!
Pros:

Impressed with the current moderness and colors of our room. Breakfast was a WOW! It was more than I expected from a "free" breakfast. Dining room was comfy. Because I work in food service, there would've been a few tweaks, but impressive for one person handling it all!

Cons:

We requested first floor, did not receive that.

2026-01-20 • via Nuitee
Y
Yuliia • couple • us
8
2026-01-19 • via Nuitee