Hampton Inn & Suites West Bend

Hotels
•
Hampton Inn
8.7 (139 reviews)
1975 South 18th Avenue , West Bend , US
+1 262-438-1500

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Free
Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
See all facilities

Review Highlights

Pros:
Comfortable beds
Good/consistent breakfast
Clean rooms
Great location (convenient for events)
Helpful/friendly front desk staff
Fridge in room
Stable WiFi and plentiful charging points
Ample free parking
Cons:
Noise from neighboring rooms/crying child
Low shower water pressure
Loose toilet and signs of poor workmanship
Television poorly mounted/positioned
Limited lounge/bar drink service (vending only)
Disposable cutlery/plates at breakfast
Some toiletries empty
Perceived overpriced room rates

Categories

Cleanliness
9
Multiple reviewers called the rooms clean and praised housekeeping; generally positive cleanliness despite minor issues like occasional empty toiletries.
Service
9.7
Consistently praised front desk staff (named shout-out) and described as 'awesome' and very helpful; limited bar/drinks service noted but reception service strong.
Location
9.9
Repeatedly described as a great/perfect location for events (wedding) and convenient to local restaurants; clear strength for guests.
Room Quality
7.5
Mixed: comfortable beds and generously proportioned rooms but several workmanship issues reported (loose toilet, poorly mounted TV, low shower pressure, interior noise).
Amenities
8.5
Good basics: fridge, stable WiFi, plentiful charging points, ample free parking; lounge/bar limited to vending and some toiletries were empty.
Value for Money
7
Several guests felt rates were inflated (example cited $320+/night) and overall value was questioned despite included breakfast.
Food and Beverage
9.1
Breakfast repeatedly described as good and included in price, though some noted disposable cutlery/plates and limited beverage service in the lounge.
Overall Experience
8.9
Generally pleasant stays reported with strong service, good breakfast and location; tempered by room-quality issues and perceived value concerns.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-11-05 14:20

Property Description

Plasma TVs and Free Hot Breakfast
Indulge in comfort at Hampton Inn & Suites West Bend with guest rooms featuring plasma TVs and enjoy a complimentary hot breakfast daily.

Indoor Pool and Fitness Center
Relax and unwind with a refreshing swim in the indoor pool or maintain your workout routine at the on-site fitness center.

Convenient Location
Explore nearby attractions such as Lac Lawrann Conservancy and Regner Park while staying close to Bend Industries. Book your stay at West Bend's Hampton Inn for a delightful experience.

Important information:

Upon check-in photo identification and credit card are required. All special requests are subject to availability upon check-in. Special requests cannot be guaranteed and may incur additional charges.

The hotel will be undergoing renovations of the guest rooms beginning November 1, 2021 through March 31,2022.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: MKE

Location

Guest Reviews

8.7
Based on 139 reviews
Cleanliness: 9
Service: 9.7
Location: 9.9
Room Quality: 7.5
Amenities: 8.5
Value for Money: 7
Food and Beverage: 9.1
Overall Experience: 8.9
L
Linnea • couple • us
8
2026-10-21 • via Nuitee
D
Deb • solo_traveller • us
10
Pros:

Very comfortable bed and good breakfast

Cons:

Only that the room next to was someone with a crying child but sometimes that can't be controlled.

2026-10-18 • via Nuitee
J
Joan • family_with_children • us
8
2026-09-13 • via Nuitee
E
Emily • family_with_children • us
10
2026-09-12 • via Nuitee
H
Henriette • extended_group • de
8
2026-09-08 • via Nuitee
L
Laura • couple • us
10
2026-09-03 • via Nuitee
C
Christiane • couple • us
10
Had a pleasant stay
Pros:

It was clean and updated

2026-08-28 • via Nuitee
K
Kathy • couple • us
8
2026-08-27 • via Nuitee
J
Judi • couple • us
9
Perfect location for the wedding we attended at the West Bend Country Club.
Pros:

Great location for the wedding we attended.

Cons:

Nothing

2026-08-24 • via Nuitee
J
John • couple • us
7
ok
Pros:

Breakfast was good and so was the location and the A/C. It was also quite not alot of nosie at night.

Cons:

The water pressure in the shower was less than a kids squirt gun. The toilet was not properly bolted to the floor, and the television was mount in a way that it was to be watched from sitting on the floor in front of the bed and could not be adjusted up. I feel like I could have stopped at home depot and got a sheet of plywood sub floor that would have been softer than the bed.

2026-07-20 • via Nuitee
T
Tanya • solo_traveller • us
10
2026-07-06 • via Nuitee
J
Joe • solo_traveller • us
7
2026-06-29 • via Nuitee
M
mrstraveller1 • Family • York, North Yorkshire, England
6
Didn’t Like the Place
Pros:

West Bend isn’t awash with fine accommodation, and this hotel served a purpose - but we didn’t like it much and it fell short of the standard anticipated of the Hampton brand, particularly in terms of interior noise pollution and quality of finish. We could hear our neighbours conversation, and noted various examples of shoddy workmanship. We were little impressed with plastic cutlery and cardboard plates at breakfast, though it’s a nice touch that this self service buffet is included in the price. There is a lounge/bar area but no drinks service, just a vending machine selling a very limited range of canned drinks (including wine and beer). No glasses provided. Plus points of the hotel include generously proportioned rooms, comfortable beds, fridge, stable WiFi, plentiful charging points and ample free parking. The shower worked well and a fairly generous array of wall fixed toiletries are supplied, though some were empty. Reception staff were all very nice.
West Bend has some half decent restaurants within a few minutes drive.
Rooms rates were inflated at the time of our stay for some reason, a standard room costing $320+ per night. Far too much for what felt like a bang average, budget stay.

2026-06-26 • via Tripadvisor
K
Kyla • couple • us
9
2026-06-10 • via Nuitee
M
Manthey • solo_traveller • us
10
2026-06-08 • via Nuitee
4
453duwayneh • Family
10
Awesome Service
Pros:

Always clean rooms, good breakfast, and awesome service! Everyone working the desk here is always so nice and helpful. Thanks to Sherra at the front desk today!!! You made my day! I will definitely be back!

2026-05-27 • via Tripadvisor
A
Anthony • family_with_children • us
10
2026-05-04 • via Nuitee
J
Jon • solo_traveller • us
8
2026-04-16 • via Nuitee
R
Robyn • couple • us
1
Bathroom not clean…paid too much for a dirty bathroom! Will not stay here again.
Cons:

The bathroom was not clean! Multiple hairs in the bathroom!!! Yuck! Front desk sent a survey text to check on my stay. I reported the dirty bathroom and their only response was “sorry”. The opportunity to change rooms would have been appreciated considering the hotel was mostly empty.

2026-04-07 • via Nuitee
D
Danielle • family_with_children • us
8
Cons:

Their TV in our room wasn’t a smart TV. Their were no streaming services on the TV

2026-03-20 • via Nuitee