Sapporo Grand Hotel

Hotels
8.6 (4332 reviews)
Chuo-ku Kita 1-jo Nishi 4-chome , Sapporo , jp

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Children allowed

Facilities

Non-smoking rooms
Air conditioning
Restaurant
Room service
Family rooms
Lift / Elevator
Luggage storage
Safety deposit box
Fax/photocopying
Car hire
See all facilities

Review Highlights

Pros:
Excellent service
Great location
Cons:
Cleanliness issues
Some rooms outdated

Categories

Cleanliness
8
Some reviews indicated issues with room cleanliness and maintenance.
Service
9
Service staff were frequently noted as excellent and welcoming.
Location
9.5
Location was praised for convenience and access to Sapporo's attractions.
Room Quality
8
Rooms were generally spacious but noted as sometimes outdated.
Amenities
8.5
Amenities were satisfactory, with some mentioned in a positive light.
Value for Money
8.5
Value for money described as reasonable for the location.
Food and Beverage
8.5
Breakfast was mentioned positively, but no specific dining details were criticized.
Overall Experience
8.8
Most reviews express a strong willingness to return and recommend the hotel.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-16 02:54

Property Description

Luxurious Amenities
Sapporo Grand Hotel offers a shopping arcade, gym, and spa centre for ultimate relaxation and convenience. The Memorial Library adds a touch of culture to your stay.

Culinary Delights
Indulge in a variety of dining options including fresh seafood, fine wines, and international cuisines. Enjoy discounts on the buffet breakfast by simply informing the front desk beforehand.

Prime Location
Conveniently located just a 5-minute walk from JR Sapporo Station, with popular attractions like Sapporo Clock Tower and Oodori Park within walking distance. Don't miss out on the nearby Kokusai Ski Ground for a day of adventure.

Book your stay at Sapporo Grand Hotel now to experience luxury and convenience at its best.

Important information:


Please note, extra beds and breakfast will not be provided for children under the age of 4.
For guests who would like to request breakfast for their children, please include the number of children as adults in the total number of guests.

The full amount of the reservation must be paid at check-in.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: CTS

Property Policies

  • Groups

    When booking more than 5 rooms, different policies and additional supplements may apply.

  • Pets

    Pets are not allowed.

  • Internet

    WiFi is available in the hotel rooms and is free of charge.

  • Parking

    Private parking is possible on site (reservation is not possible) and costs JPY 2000 per day.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for ¥1,600 per person per night when using an available cot.
    Children up to and including 3 years old stay for free when using an existing bed.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

8.6
Based on 4332 reviews
Cleanliness: 8
Service: 9
Location: 9.5
Room Quality: 8
Amenities: 8.5
Value for Money: 8.5
Food and Beverage: 8.5
Overall Experience: 8.8
K
kazuya • couple • jp
7
2026-02-14 • via Nuitee
C
CHOON SEOK • family_with_children • kr
9
Pros:

Great location, very kind snd helpful staff.

2026-02-14 • via Nuitee
S
Sungchul • family_with_children • kr
9
겨울에 삿포로를 간다면 삿포로 그랜드 호텔이 좋은 숙소라고 생각합니다.
Pros:

폭설로 길에 눈이 많았는데, 지하 통로로 연결된 호텔 출입구로 나가서 시내 곳곳을 대부분 지하로 갈 수 있어서 편리했습니다. 삿포로역에서 호텔까지 지하로 연결되어 있습니다. 주변에 맛집도 많습니다. 삿포로 여행에 전반적으로 유용하고 좋은 숙소라고 생각합니다.

Cons:

저희가 묵었던 별관(아넥스) 숙소는 리모델링이 되지 않아서, 욕조 부근에 벌어진 부분이 있었으나, 사용에는 불편하지 않았습니다. 옷장은 있는데, 서랍이 없어서 조금 불편했습니다. 옷장 아래에 수납 공간이 있긴 했으나, 사용이 불편하여 저희는 사용하지 않았습니다.

2026-02-13 • via Nuitee
J
Joanna Chun Yee • family_with_children • hk
10
2026-02-13 • via Nuitee
C
Catherine • couple • au
10
Pros:

Location - access to underground walkway

2026-02-12 • via Nuitee
K
kuan • extended_group • tw
8
2026-02-12 • via Nuitee
Y
YIAN • extended_group • tw
10
Pros:

這間飯店其實由3棟組成，規模不小，本館的地下有和地下通道連結，有扛行李的建議搭外面的小電梯而不是飯店電梯，因為中間有幾階的樓梯。服務人員都很親切友善。

2026-02-12 • via Nuitee
D
Diana Christy • couple • ph
9
loved coming back to our room after a whole day out
Pros:

loved the spacious room and direct access underground

Cons:

although well connected, it's quite a walk from some of the big shopping areas

2026-02-12 • via Nuitee
W
Wing • extended_group • au
9
Had a relaxing stay with the family after a week of skiing.
Pros:

Spacious and luxurious.

2026-02-12 • via Nuitee
K
Kai Ti • extended_group • tw
8
2026-02-12 • via Nuitee
Y
YUICHIRO • couple • jp
10
Pros:

朝食ビュッフェが最高

2026-02-11 • via Nuitee
S
Sylvain • couple • fr
10
2026-02-11 • via Nuitee
E
Ereen • family_with_children • ph
7
2026-02-11 • via Nuitee
L
Lbocc • couple • pf
9
fabuleux séjour, j'y retournerai l'année prochaine
Pros:

Emplacement idéal, l'hôtel a répondu largement à mes attentes. Chambre très confortable, petit déjeuner fabuleux

Cons:

rien

2026-02-11 • via Nuitee
E
Ereen • family_with_children • ph
8
2026-02-11 • via Nuitee
G
Gina • couple • us
10
2026-02-10 • via Nuitee
M
Mohammed • couple • sa
9
2026-02-09 • via Nuitee
公行 • family_with_children • jp
10
居心地最高
Pros:

フロントはじめ、スタッフの接客が素晴らしく良かったです！

Cons:

特になしです。

2026-02-09 • via Nuitee
A
Ananthi • family_with_children • my
9
Pros:

The location and overall accessibility from the hotel. Enjoyed my stay.

Cons:

The check-in and check out time.

2026-02-09 • via Nuitee
R
Richard • extended_group • us
10
Great
Pros:

Great stay

Cons:

Room could be bigger but that’s Japan

2026-02-09 • via Nuitee