Sapporo Grand Hotel

Hotels
8.6 (4509 reviews)
Chuo-ku Kita 1-jo Nishi 4-chome , Sapporo , jp

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Children allowed

Facilities

Non-smoking rooms
Air conditioning
Restaurant
Room service
Family rooms
Lift / Elevator
Luggage storage
Safety deposit box
Fax/photocopying
Car hire
See all facilities

Review Highlights

Pros:
Excellent service
Great location
Cons:
Cleanliness issues
Some rooms outdated

Categories

Cleanliness
8
Some reviews indicated issues with room cleanliness and maintenance.
Service
9
Service staff were frequently noted as excellent and welcoming.
Location
9.5
Location was praised for convenience and access to Sapporo's attractions.
Room Quality
8
Rooms were generally spacious but noted as sometimes outdated.
Amenities
8.5
Amenities were satisfactory, with some mentioned in a positive light.
Value for Money
8.5
Value for money described as reasonable for the location.
Food and Beverage
8.5
Breakfast was mentioned positively, but no specific dining details were criticized.
Overall Experience
8.8
Most reviews express a strong willingness to return and recommend the hotel.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-16 02:54

Property Description

Luxurious Amenities
Sapporo Grand Hotel offers a shopping arcade, gym, and spa centre for ultimate relaxation and convenience. The Memorial Library adds a touch of culture to your stay.

Culinary Delights
Indulge in a variety of dining options including fresh seafood, fine wines, and international cuisines. Enjoy discounts on the buffet breakfast by simply informing the front desk beforehand.

Prime Location
Conveniently located just a 5-minute walk from JR Sapporo Station, with popular attractions like Sapporo Clock Tower and Oodori Park within walking distance. Don't miss out on the nearby Kokusai Ski Ground for a day of adventure.

Book your stay at Sapporo Grand Hotel now to experience luxury and convenience at its best.

Important information:


Please note, extra beds and breakfast will not be provided for children under the age of 4.
For guests who would like to request breakfast for their children, please include the number of children as adults in the total number of guests.

The full amount of the reservation must be paid at check-in.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: CTS

Property Policies

  • Groups

    When booking more than 5 rooms, different policies and additional supplements may apply.

  • Pets

    Pets are not allowed.

  • Internet

    WiFi is available in the hotel rooms and is free of charge.

  • Parking

    Private parking is possible on site (reservation is not possible) and costs JPY 2000 per day.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for ¥1,600 per person per night when using an available cot.
    Children up to and including 3 years old stay for free when using an existing bed.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

8.6
Based on 4509 reviews
Cleanliness: 8
Service: 9
Location: 9.5
Room Quality: 8
Amenities: 8.5
Value for Money: 8.5
Food and Beverage: 8.5
Overall Experience: 8.8
T
Tung-Yi • couple • tw
8
2026-04-25 • via Nuitee
K
Kazuyuki • couple • jp
10
またお世話になりたい。
Pros:

スタッフの対応が最高でした。

2026-04-25 • via Nuitee
T
Tung-Yi • couple • tw
8
Pros:

地點太好了

2026-04-25 • via Nuitee
T
Tracy • couple • us
10
Outstanding service, beautiful hotel, comfortable and luxuriously wonderful
Pros:

Everything! First class hotel. From the first contact of front desk to being helped to our room, it was exceptional
We went to the bar and drinks and food were outstanding.

Cons:

Nothing

2026-04-24 • via Nuitee
N
NOりこ • couple • jp
8
Pros:

部屋が広い

2026-04-24 • via Nuitee
横山 • solo_traveller • jp
10
2026-04-24 • via Nuitee
E
Erwin • couple • nl
8
2026-04-24 • via Nuitee
秀菁 • solo_traveller • tw
9
Pros:

地點方便離JR站、地鐵、機場巴士近，床睡得舒服，房間很大

Cons:

剛進去浴簾有些味道，但沖水就好了

2026-04-23 • via Nuitee
R
Rocell • family_with_children • ph
6
2026-04-23 • via Nuitee
P
POOI HOCK • family_with_children • my
9
Pros:

Good location

2026-04-23 • via Nuitee
J
Jessica • couple • us
9
2026-04-22 • via Nuitee
E
Ee • extended_group • sg
8
2026-04-22 • via Nuitee
小泉 • solo_traveller • jp
10
2026-04-22 • via Nuitee
N
Nadia • solo_traveller • us
9
Amazing Hotel
Pros:

Exceptionally, friendly and helpful staff. Excellent location, clean and comfortable room.

Cons:

Nothing

2026-04-21 • via Nuitee
S
Sac • family_with_children • au
10
Exceptional hotel in convenient location. Definitely would come back if in the area again.
Pros:

Conveniently located close to both the station and the main shopping street. The room was luxurious and spacious. The staff were very nice and even assisted with taking luggage to the room.

Cons:

None

2026-04-21 • via Nuitee
E
Emma • couple • au
10
Everything was fantastic - location, cleanliness, check in & out
Pros:

Everything was fantastic - location, cleanliness, check in & out

Cons:

Nil

2026-04-20 • via Nuitee
Y
Yukiko • couple • se
4
2026-04-18 • via Nuitee
J
Ji • extended_group • us
9
2026-04-18 • via Nuitee
慧珍 • couple • tw
10
2026-04-18 • via Nuitee
S
Svetlana • extended_group • us
10
2026-04-18 • via Nuitee