Sapporo Grand Hotel

Hotels
8.6 (4332 reviews)
Chuo-ku Kita 1-jo Nishi 4-chome , Sapporo , jp

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Children allowed

Facilities

Non-smoking rooms
Air conditioning
Restaurant
Room service
Family rooms
Lift / Elevator
Luggage storage
Safety deposit box
Fax/photocopying
Car hire
See all facilities

Review Highlights

Pros:
Excellent service
Great location
Cons:
Cleanliness issues
Some rooms outdated

Categories

Cleanliness
8
Some reviews indicated issues with room cleanliness and maintenance.
Service
9
Service staff were frequently noted as excellent and welcoming.
Location
9.5
Location was praised for convenience and access to Sapporo's attractions.
Room Quality
8
Rooms were generally spacious but noted as sometimes outdated.
Amenities
8.5
Amenities were satisfactory, with some mentioned in a positive light.
Value for Money
8.5
Value for money described as reasonable for the location.
Food and Beverage
8.5
Breakfast was mentioned positively, but no specific dining details were criticized.
Overall Experience
8.8
Most reviews express a strong willingness to return and recommend the hotel.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-16 02:54

Property Description

Luxurious Amenities
Sapporo Grand Hotel offers a shopping arcade, gym, and spa centre for ultimate relaxation and convenience. The Memorial Library adds a touch of culture to your stay.

Culinary Delights
Indulge in a variety of dining options including fresh seafood, fine wines, and international cuisines. Enjoy discounts on the buffet breakfast by simply informing the front desk beforehand.

Prime Location
Conveniently located just a 5-minute walk from JR Sapporo Station, with popular attractions like Sapporo Clock Tower and Oodori Park within walking distance. Don't miss out on the nearby Kokusai Ski Ground for a day of adventure.

Book your stay at Sapporo Grand Hotel now to experience luxury and convenience at its best.

Important information:


Please note, extra beds and breakfast will not be provided for children under the age of 4.
For guests who would like to request breakfast for their children, please include the number of children as adults in the total number of guests.

The full amount of the reservation must be paid at check-in.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: CTS

Property Policies

  • Groups

    When booking more than 5 rooms, different policies and additional supplements may apply.

  • Pets

    Pets are not allowed.

  • Internet

    WiFi is available in the hotel rooms and is free of charge.

  • Parking

    Private parking is possible on site (reservation is not possible) and costs JPY 2000 per day.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for ¥1,600 per person per night when using an available cot.
    Children up to and including 3 years old stay for free when using an existing bed.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

8.6
Based on 4332 reviews
Cleanliness: 8
Service: 9
Location: 9.5
Room Quality: 8
Amenities: 8.5
Value for Money: 8.5
Food and Beverage: 8.5
Overall Experience: 8.8
T
Tada • extended_group • jp
8
2026-03-28 • via Nuitee
F
Flordeliza • couple • ph
10
Always the best-our 4th time staying in this hotel.
Pros:

All

Cons:

None

2026-03-27 • via Nuitee
阪口 • solo_traveller • jp
8
Pros:

流石、老舗と感じさせる雰囲気

2026-03-27 • via Nuitee
E
Eva • family_with_children • id
9
2026-03-26 • via Nuitee
S
shoko • family_with_children • jp
7
2026-03-25 • via Nuitee
M
Mi Chelle • family_with_children • sg
10
Pros:

Spacious room with complete amenities, coupled with grand feel of the hotel. The location is close to major attractions and it's so convenient to get here via the underpass.

Cons:

Nothing!

2026-03-25 • via Nuitee
L
Li Li • extended_group • sg
9
Conveniently located hotel, close to many good restaurants.
Pros:

Location was excellent and breakfast spread was good.

2026-03-24 • via Nuitee
S
sara • couple • jp
8
Pros:

バス停が近くに多くあり、バス移動だった為とても助かりました！また、すすきのと札幌駅の中間地点くらいにあるので歩いて色々な所へも行けてとてもよかったです。

Cons:

日本国籍だと日本語で説明してるのに終始英語の対応で少しがっかりした。

2026-03-24 • via Nuitee
L
Loren • family_with_children • au
9
Pros:

The staff are so lovely and accomodating. Excellent location! Rooms are lovely also

2026-03-24 • via Nuitee
C
chia-yu • family_with_children • tw
10
2026-03-24 • via Nuitee
W
Wing Yan • couple • hk
10
2026-03-23 • via Nuitee
吉田 • solo_traveller • jp
10
Pros:

スタッフのおもてなし感

Cons:

無し

2026-03-23 • via Nuitee
S
SORAWUTH • extended_group • th
10
2026-03-23 • via Nuitee
M
Mayumi • family_with_children • jp
10
2026-03-23 • via Nuitee
P
paul • solo_traveller • gb
9
Second time at this hotel, would definitely stay there again
Pros:

Good value, very clean and staff very friendly & polite

Cons:

View from room, looking at another window

2026-03-22 • via Nuitee
H
Huilan • family_with_children • tw
10
Pros:

房間大，乾淨安淨

2026-03-22 • via Nuitee
A
Aidan • solo_traveller • au
9
Pros:

Great location, close to Sapporo Station and places of interest. Well maintained property and lovely staff.

2026-03-22 • via Nuitee
M
Mary Khristine • family_with_children • ph
9
Pros:

Very central location, practically walking distance to everywhere!

2026-03-21 • via Nuitee
큰큰곰 • solo_traveller • kr
8
Pros:

조식은 맛있었고, 삿포로 역에서 금방 찾아갈 수 있었습니다. 삿포로 맥주 박물관 정도를 제외하고는 전부 걸어다닐 수 있었습니다

Cons:

배정된 방이 전혀 밖의 전경을 볼 수 없는 곳이었어요. 제가 못 본 것일 수도 있지만, 예약 당시에 외부 전경을 전혀 볼 수 없는 방이라는 점을 고지했었더라면 예약을 다시 고려했을 거에요.

2026-03-20 • via Nuitee
H
hsiu ling • family_with_children • tw
10
2026-03-20 • via Nuitee