The Montcler Hotel - Redberri Luxury Collection

Hotels
6.4 (371 reviews)
3300 Drew Avenue , Sandwich , US

Free
Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Fitness center
24-hour front desk
Business center
See all facilities

Review Highlights

Pros:
Clean lobby
Helpful staff
Cons:
Poor WiFi
Inadequate breakfast quality
Cleanliness issues

Categories

Cleanliness
5.61
Multiple reviews indicated cleanliness issues, such as dirty toilets and stains.
Service
8.08
Staff went above and beyond to assist with conference room arrangements.
Location
7.62
Located away from the busy highway, but limited dining options nearby.
Room Quality
5.57
Concerns over outdated facilities and issues with cleanliness.
Amenities
6.6
Provisions like WiFi and breakfast were below expectations.
Value for Money
6.56
Price was mentioned as great, but overall value was questioned due to quality.
Food and Beverage
4.61
Breakfast received negative feedback, described as a joke.
Overall Experience
6.58
Mixed feelings with positive and negative experiences cited.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-07 20:30

Property Description

Scenic Location and Sustainable Design
Nestled on the edge of a picturesque forest preserve, The Montcler Hotel offers a tranquil escape with its LEED certified sustainable design.

Modern Amenities and Comfort
Each guest room at The Montcler Hotel features complimentary WiFi, cable TV, a microwave, fridge, and tea/coffee-making facilities, ensuring a comfortable stay for every guest.

Delicious Dining and Entertainment Options
Indulge in American cuisine at the on-site Top Shelf Grille & Bar, unwind with a cocktail, or explore nearby attractions like the historic Opera House of Sandwich and Raging Waves Water Park.

Experience a perfect blend of luxury and nature at The Montcler Hotel, Trademark Collection by Wyndham. Book now for an unforgettable stay!

Important information:

Upon check-in photo identification and credit card are required. All special requests are subject to availability upon check-in. Special requests cannot be guaranteed and may incur additional charges.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests under the age of 18 can only check in with a parent or official guardian.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: ORD

Location

Guest Reviews

6.4
Based on 371 reviews
Cleanliness: 5.61
Service: 8.08
Location: 7.62
Room Quality: 5.57
Amenities: 6.6
Value for Money: 6.56
Food and Beverage: 4.61
Overall Experience: 6.58
V
Villanueva • solo_traveller • us
1
2026-10-12 • via Nuitee
M
Matt • solo_traveller • us
5
I (might) stay again.
Cons:

No one in the lobby upon check-in or checkout. Stood in the lobby upon arrival speaking loudly (Hello Hello). 3 to 5 minutes. Checkout this time I rang the bell on the counter 3 to 4 times. Shower head almost fell off trying to adjust it.

2026-09-15 • via Nuitee
Y
Younggren • solo_traveller • us
5
It sucked
Pros:

Comfortable room

Cons:

I was there on Thursday Friday Saturday night bar never opened restaurant never opened place felt like a sinking ship door keys quit working every night no coffee in room laundry machines out of order

2026-09-15 • via Nuitee
K
Kyle • family_with_children • us
4
Won’t be happening again
Cons:

No internet at all to use the tv I call the office around d 7:30 she said she’ll be up and never came I was traveling with a 2 year old who couldn’t watch tv and when you pay almost $400 you would expect everything to work

2026-09-13 • via Nuitee
B
Breanne • couple • us
2
2026-09-12 • via Nuitee
H
Huseyin • couple • us
1
2026-09-09 • via Nuitee
J
Jennifer • solo_traveller • us
10
2026-09-08 • via Nuitee
D
Delgado • solo_traveller • us
2
2026-09-08 • via Nuitee
J
Joseph • couple • us
4
Comfortable beds. Bring backup entertainment and cleaning supplies
Pros:

Hotel looked nice, it was big. Pool was nice beds were comfortable. Rooms had all basic amenities needed

Cons:

Tv did not work. Room was 90 degrees and took sometime to cool down. There were tons of dead lady bugs in the room. The toilet looked like it had not been scrubbed. Restaurant and bar advertised were closed.

2026-09-07 • via Nuitee
K
Karl • solo_traveller • us
1
2026-08-29 • via Nuitee
D
Dustin • solo_traveller • us
1
It’s exactly like all the bad reviews. This place should be condemned. Save your money. Luxury…lol
2026-08-26 • via Nuitee
W
Williams • solo_traveller • us
1
2026-08-07 • via Nuitee
M
Miguel • couple • us
9
2026-08-06 • via Nuitee
D
Derek • family_with_children • us
4
We needed a place to sleep for the night and that was about all we got. Not worth the $ we paid
Pros:

Bed was comfortable. Air conditioning worked well. Location was good
Bathrooms were spacious

Cons:

The landscape was full of weeds.
The toilet had pee on the bottom of it.
The covers had hair on them.
The fire alarms went off multiple times. Woke us up. There seemed to be a lack of staff and evacuation plan. didn't see any searchers, ensuring the rooms were cleared out, or door holders or someone directing people outside and where to go. Do direction to safe zones.
Lack of staff in general
No vend or ice machines on the floors
No mention of breakfast
Trains running thru with horns

2026-08-03 • via Nuitee
A
alton • couple • us
3
2026-07-23 • via Nuitee
A
Ashley • couple • us
7
2026-07-20 • via Nuitee
T
Thomas • couple • us
7
2026-06-27 • via Nuitee
B
Beth • family_with_children • us
5
The room was very clean and the staff was freindly.
Pros:

I didn't have the breakfast. It looked to be minimal. The coffee was lukewarm.

Cons:

The hotel sits close to a railroad track with trains running frequently and train horns sounding very loudly. Bedding was minimal on the beds with only a light blanket and top sheet. No coffee pot in room.

2026-06-26 • via Nuitee
M
Myra • family_with_children • us
3
2026-06-05 • via Nuitee
M
Mark • solo_traveller • us
1
Cons:

The pool wasnt open, I paid 196 for one night and it didnt have a pool or ice machine. Very disappointed.

2026-05-24 • via Nuitee