Gamma by Fiesta Americ Xalapa Nubara

Hotels
Gamma Hotels
8.4 (673 reviews)
Avenida Ruiz Cortines, 912 , Xalapa , mx

Free
Children allowed

Facilities

Offsite parking discounted rates available
Electric bicycle charging station
Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Swimming pool
Restaurant
Room service
Terrace
Family rooms
See all facilities

Review Highlights

Pros:
Cleanliness
Service
Location
Cons:
Cleanliness
Room Quality
Food and Beverage

Categories

Cleanliness
8.06
Multiple mentions of dirty carpets and unclean linens.
Service
9.53
Overall positive feedback about staff friendliness and attentiveness.
Location
9.57
Frequent positive remarks regarding the hotel's convenient location.
Room Quality
7.52
Comments about dated rooms and issues with amenities.
Amenities
8.05
Mixed feedback about amenities, including maintenance issues.
Value for Money
8.51
Overall decent value, but some complained about expenses.
Food and Beverage
7.06
Criticism regarding the quality and variety of food offered.
Overall Experience
8.93
Despite some issues, many enjoyed their stay.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-07 02:50

Property Description

Luxurious Amenities
Experience the ultimate relaxation with a heated outdoor pool, sauna, and gym at Gamma by Fiesta Americ Xalapa Nubara. The elegant rooms feature modern amenities and stunning city or mountain views.

Exquisite Dining
Indulge in fresh regional cuisine at the Huapango restaurant while enjoying picturesque views of the pool and gardens. For a more intimate setting, unwind at the lobby bar with a central fountain.

Convenient Location
Located in central Xalapa, explore nearby attractions such as Juarez Park and Xalapa Cathedral just a short walk away. Enjoy 24-hour room service and complimentary private parking during your stay at our hotel.

Book now for an unforgettable stay at Gamma by Fiesta Americ Xalapa Nubara!

Important information:

25 percent off on food and beverage. Discount does not apply for breakfast.
Discounts are non cumulative. Other restrictions may apply. Not combinable with any other promo unless specified.

Emotional Support Dog, Conditions:
• Additional nightly fee of $800.00 MXN plus taxes, per guest room. The fee includes your dog's stay and special cleaning.
• Only one small or medium dog with a maximum weight of 44 lb is allowed.
• Guest must present a medical certificate issued by a mental health specialist with a seal and professional license, valid up to 12 months prior to the check-in date.
• Your dog must always wear a leash or harness and remain within allowed areas: your guest room, circulation areas, and specially designed areas.
• Your dog cannot access the hotel's dining outlets, swimming pool, fitness center, event spaces, or restricted areas.
• Guests will be responsible for their pet's behavior. In case of any damage to the property or affectation to another guest or staff, the guest will be responsible and will pay accordingly.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: JAL

Property Policies

  • Parking

    Free public parking is possible on site (reservation is not needed).

  • Internet

    WiFi is available in all areas and is free of charge.

  • Pets

    Pets are not allowed.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    Children up to and including 12 years old stay for free when using an existing bed.
    Children up to and including 12 years old stay for free when using an available extra bed.
    People 13 years old and over stay for US$18 per person per night when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

8.4
Based on 673 reviews
Cleanliness: 8.06
Service: 9.53
Location: 9.57
Room Quality: 7.52
Amenities: 8.05
Value for Money: 8.51
Food and Beverage: 7.06
Overall Experience: 8.93
C
Cesar Antonio family_with_children mx
9
Pros:

Hotel precioso, muy limpio, la ubicación y la gente muy amable,

Cons:

No me gustó que a las 11 PM ya no haya ni donde comprar un aguan mineral

2026-03-20 via Nuitee
D
Dra. Alejandra family_with_children mx
10
2026-03-14 via Nuitee
M
Maria family_with_children mx
8
2026-03-11 via Nuitee
M
Maria family_with_children mx
8
2026-03-06 via Nuitee
G
Gerardo solo_traveller mx
8
2026-03-04 via Nuitee
B
Bill family_with_children mx
8
2026-03-04 via Nuitee
V
Víctor Manuel solo_traveller mx
10
Muy bien
Pros:

La habitación

Cons:

El desayuno buffet y la alfombra del pasio muy sucio

2026-03-01 via Nuitee
B
BARRETO MUNGUIA family_with_children mx
10
Sin cobija
Pros:

Las instalaciones y atención del personal

Cons:

Hacía frío y no había cobija extra dentro de la habitación. La pedí a recepción y me la enviaron inmediatamente.
Problema resuelto.!!

2026-03-01 via Nuitee
J
Juan solo_traveller mx
10
2026-02-26 via Nuitee
A
Alejandra Leyret family_with_children mx
10
Pros:

En general es un hotel muy bueno

2026-02-22 via Nuitee
A
Alejandra Leyret family_with_children mx
10
Pros:

Las habitaciones de maravilla, servicio de primera

2026-02-22 via Nuitee
E
Edgarin solo_traveller mx
9
Un buen hotel en Xalapa
Pros:

Un hotel bien ubicado, el cual resolvió mi problema de habitación en el último momento.

Cons:

Todo bien

2026-02-12 via Nuitee
J
Juan solo_traveller mx
10
EN TERMINOS GENERALES EL SERVICIO ES EXCELENTE
Pros:

LA UBICACION Y EL TRATO

Cons:

EL DESAYUNO

2026-02-10 via Nuitee
A
Alejandro family_with_children mx
8
2026-01-26 via Nuitee
A
ASTRID extended_group mx
6
Regular
Pros:

Estaba céntrico del lugar a donde me dirigi

Cons:

Las instalaciones y los aditamentos están viejos, desgastados y maltratados

2026-01-26 via Nuitee
S
Sanz family_with_children mx
6
2026-01-24 via Nuitee
L
LATUFF family_with_children mx
7
Mucho nombre pero no vale la pena relación precio calidad.
Pros:

La ubicación

Cons:

Sabanas rotas, accesorios de baño viejos y con necesidad de cambio, no había jabón corporal en la regadera

2026-01-23 via Nuitee
E
Eder solo_traveller mx
8
Cons:

El aire acondicionado hacía mucho ruido, es viejo ese aire acondicionado, la alberca no está climatizada

2026-01-20 via Nuitee
J
JESUS couple mx
7
Pros:

La ubicación muy bien, el desayuno no lo hicimos en el hotel.

2026-01-20 via Nuitee
J
Juan Carlos extended_group mx
5
Pros:

La ubicación.

Cons:

Muy descuidado el lugar en general, viejo y sucio.

2026-01-19 via Nuitee