BelAir Unique, a Wyndham Hotel

Hotels
•
Wyndham Hotels & Resorts
8.4 (189 reviews)
Dakota No 95 Col. Napoles, Mexico City, 03810 , Mexico City , MX
52-55-11641164

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Facilities

Free breakfast
Full-service spa
Express check-out
Fireplace in lobby
24-hour front desk
Luggage storage
Express check-in/check-out
Designated smoking area
Concierge service
Elevator
See all facilities

Review Highlights

Pros:
Friendly and helpful staff
Great location
Comfortable accommodation
Cons:
Issues with room cleanliness
Service delays in certain instances

Categories

Cleanliness
7.61
Several mentions of cleanliness issues, including smoke smell in a room.
Service
9.08
Generally positive comments about staff friendliness and service, though there were some delays noted.
Location
9.12
Highly regarded for its proximity to venues and dining options.
Room Quality
8.07
Rooms are described as beautiful and spacious, though some concerns about amenities.
Amenities
8.1
Mention of good breakfast options, though some amenities have minor issues.
Value for Money
8.56
Perceived as a good deal for the experience offered.
Food and Beverage
8.11
Positive comments about the breakfast, though some guests felt service could improve.
Overall Experience
8.58
Overall positive experiences with noted areas for improvement.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-07 13:49

Property Description

Luxurious Spa and Culinary Delights
Unwind at the full-service spa offering massages and facials. Enjoy Fusion cuisine at Bistro Fusion and sip on drinks at the bars/lounges.

Convenient Amenities and Event Spaces
Benefit from services like concierge and complimentary breakfast. Utilize the 24-hour room service and 24-hour business center. Host events in the 13563 sq ft conference center.

Upscale Rooms and Prime Location
Stay in one of the 310 air-conditioned rooms with free minibar items. Explore nearby attractions such as Pepsi Center and World Trade Center Mexico City.

Book now for a luxurious stay at Bel Air Unique Mexico City WTC, Trademark by Wyndham for an unforgettable experience.

Important information:

  • Reservations are required for massage services and spa treatments. Reservations can be made by contacting the hotel prior to arrival, using the contact information on the booking confirmation.
  • Up to 2 children 12 years old and younger stay free when occupying the parent or guardian's room, using existing bedding.
  • Only registered guests are allowed in the guestrooms.
  • Some facilities may have restricted access. Guests can contact the property for details using the contact information on the booking confirmation.
  • No pets and no service animals are allowed at this property.
  • A car is recommended for transportation to and from this property.
  • Contactless check-out is available.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: MEX

Property Policies

  • Pets

    Pets not allowed

  • Sustainability Certifications

    Property confirms they are implementing guest safety measures

  • Pets

    Service animals not allowed

  • Check-in & Check-out

    Contactless check-out is available

  • Transportation

    Car recommended

See all policies

Location

Guest Reviews

8.4
Based on 189 reviews
Cleanliness: 7.61
Service: 9.08
Location: 9.12
Room Quality: 8.07
Amenities: 8.1
Value for Money: 8.56
Food and Beverage: 8.11
Overall Experience: 8.58
F
Fernando
10
Pros:

Café da manhã excelente

2025-10-11 • via Nuitee
R
RUTH
10
Pros:

Muy buena ubicación y servicio

2025-10-11 • via Nuitee
H
Homero De Jesus
10
Pros:

Excelente servicio del personal, muy amables

2025-10-08 • via Nuitee
J
Juan Carlos Covarrubias
10
Pros:

Todo muy bien

2025-10-08 • via Nuitee
G
GREGORIO
8
Pros:

Muy buen hotel

2025-10-08 • via Nuitee
O
OBDULIA • family
10
Pros:

Excellent

2025-10-08 • via Nuitee
R
Rigoberto
10
Pros:

Excelente lugar muy agradable, limpio y confortable.

2025-10-04 • via Nuitee
A
ANDRES
10
Pros:

Solo revisen la regadera, el deposito del shaampo no servia.solo ese detallito

2025-10-03 • via Nuitee
G
GREGORIO • partner
10
Pros:

Excelente Hotel y buen servicio
Excelente ubicación

2025-10-03 • via Nuitee
R
Rodrigo
10
Pros:

Bien

2025-10-02 • via Nuitee
J
Josue • family
10
Pros:

Excelente

2025-10-02 • via Nuitee
Y
Yan
10
Pros:

Very well located for getting to know the city, surroundings are also very good, tons of shops and restaurants.

2025-10-02 • via Nuitee
J
JOSE ANTONIO
10
Pros:

Bien

2025-10-01 • via Nuitee
A
ALEJANDRA • partner
8
Pros:

Habitación equipada, limpia y el personal muy atento y amable.

2025-10-01 • via Nuitee
R
Rosalia • family
10
Pros:

Todo el servicio excelente

2025-09-30 • via Nuitee
O
OSCAR JAVIER
8
Pros:

Personal muy amable

2025-09-27 • via Nuitee
O
Olga
10
Pros:

FELICITACIONES A PERSONAL DE ATENCION EN RECEPCION.

2025-09-27 • via Nuitee
E
Eduardo • partner
6
Pros:

No tenían agua caliente en el baño el
Aire acondicionado no enfriaba y tardan mucho en sacar ti auto los de vale parking

2025-09-22 • via Nuitee
M
Mary
10
Pros:

Good was great. Free full breakfast that was not just muffins and coffee. Excellent service beautiful room. Would stay again

2025-09-22 • via Nuitee
L
Lourdes • family
10
Pros:

Todo bien

2025-09-21 • via Nuitee