Camino Real Pachuca

Hotels
•
Camino Real
8.5 (349 reviews)
Camino Real de la Plata Lote 15 Manzana 3 Zona Plateada , Pachuca de Soto , mx
+52 771 717 8500

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Free
Children allowed

Facilities

WiFi available
Parking
Free Parking
Non-smoking rooms
Air conditioning
Fitness center
24-hour front desk
Restaurant
Room service
Business center
See all facilities

Review Highlights

Pros:
Location
Service
Food and Beverage
Cons:
Cleanliness
Room Quality
Amenities

Categories

Cleanliness
7.96
Multiple reviews noted unclean aspects, including dirty coffee cups and lack of maintenance.
Service
9.43
Reviews highlighted excellent service from staff, including helpful reception.
Location
9.47
Frequently mentioned as a strong point with proximity to essential venues.
Room Quality
7.42
Concerns over old furniture, uncomfortable beds, and outdated amenities were noted.
Amenities
7.45
Commentary on the need for updates and missing items like pool and modern appliances.
Value for Money
8.41
Some reviews felt the pricing was justifiable for the location, though others disagreed.
Food and Beverage
8.96
Generally good food was mentioned, highlighting the quality of room service.
Overall Experience
8.93
Majority of reviews were pleasant overall, with some areas needing improvement.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-07 13:58

Property Description

Surrounded by Nature and Modern Comforts
Experience a tranquil stay at Camino Real Pachuca, nestled amidst lush gardens and forest. The stylish rooms with air conditioning offer a comfortable retreat after exploring the nearby attractions.

Elegant Rooms and Dining Experience
Indulge in the spacious rooms adorned with ceiling-to-floor windows and enjoy the convenience of 24-hour room service. The Bistro tantalizes your taste buds with authentic Italian cuisine made from fresh, seasonal ingredients.

Convenient Amenities and Nearby Attractions
Unwind in the gym or browse the souvenir shop for mementos. Explore the nearby Modern Art Museum and Museum of Science and Technology, or venture to El Chico National Park for outdoor adventures.

Book your stay at Camino Real Pachuca for a perfect blend of nature and modernity.

Important information:

For limited time only receive 2x1 in Breakfast Buffet from Monday through Friday from 9:00 - 12:00 hours in Bistro Restaurant
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: MEX

Location

Guest Reviews

8.5
Based on 349 reviews
Cleanliness: 7.96
Service: 9.43
Location: 9.47
Room Quality: 7.42
Amenities: 7.45
Value for Money: 8.41
Food and Beverage: 8.96
Overall Experience: 8.93
S
Silvia • solo_traveller • mx
10
2026-08-25 • via Nuitee
P
Patricia • solo_traveller • us
8
2026-08-24 • via Nuitee
M
Marcos Becerra • solo_traveller • mx
10
2026-08-22 • via Nuitee
S
Samara Lizbeth • family_with_children • de
10
2026-08-22 • via Nuitee
M
Marisol • couple • mx
9
2026-08-18 • via Nuitee
A
Adaobi • solo_traveller • ng
7
2026-08-18 • via Nuitee
S
Susana • solo_traveller • us
10
2026-08-18 • via Nuitee
J
Julia • extended_group • be
5
Las recepcionistas increíbles. Muy amables y resolvieron el problema inmediatamente.
Pros:

Tuvieron que cambiarnos de habitación xq la q teníamos olía muy mal.

Cons:

El mal olor de la primera habitación.

2026-08-17 • via Nuitee
L
Luis F • solo_traveller • mx
9
Buen lugar para los que vamos de trabajo
Pros:

La ubicación siempre me hospedó ahí cuando voy a Pachuca

Cons:

Quizás una actualización en las habitaciones

2026-08-16 • via Nuitee
R
Reynaldo • couple • us
2
2026-08-14 • via Nuitee
E
Esther • solo_traveller • es
9
Muy bien!
Pros:

Muy comodo y muy buenas instalaciones

Cons:

Podría estar más limpio y es medio complicado llegar al centro

2026-08-14 • via Nuitee
R
rbenit206907 • NONE • Provo, Utah
4
Cleaning and quality
Pros:

The bathroom was dirty, specially the toilet , sink , the shower door, floor. The bathroom floor was dirty.Mattres are very hard.

2026-08-13 • via Tripadvisor
J
Jorespe • solo_traveller • mx
9
Pros:

Excelente ubicación para lugares de interés

Cons:

Un pequeño problema la persona de la recepción me asigno una habitación ocupada y después me la cambiaron... pero todo bien

2026-08-09 • via Nuitee
E
Elibeth • solo_traveller • mx
8
2026-08-05 • via Nuitee
S
Silvana • couple • mx
9
2026-08-04 • via Nuitee
V
Vargas • solo_traveller • mx
10
Pros:

La ubicación y el trato; las señoritas de recepción fueron muy amables, y también vía telefónica, atendieron mis peticiones. Que amables todos.

Cons:

El único detalle es que solo cuentan con cable en TV. Estaría genial que hubiera los servicios de streaming. Pero se entiende qu es un hotel más para ejecutivo

2026-08-02 • via Nuitee
B
Bustamante • couple • mx
10
2026-07-16 • via Nuitee
Álvaro Malagón • solo_traveller • mx
9
Pros:

La ubicación, la habitación, muy tranquilo

Cons:

Todo bien. Pequeños detalles en mantenimiento, no afectan en la estancia

2026-07-11 • via Nuitee
J
Jaime • solo_traveller • mx
9
Pros:

La ubicación junto entre el parque y el centro comercial, la tranquilidad, en fin todo muy bien!

Cons:

En realidad todo estuvo muy bien!

2026-07-09 • via Nuitee
G
Guillermo • solo_traveller • mx
10
Pros:

todo muy bien habitación impecable excelente servicio

Cons:

los alimentos en el restaurante un poco salados

2026-07-07 • via Nuitee