Camino Real Pachuca

Hotels
•
Camino Real
8.5 (306 reviews)
Camino Real de la Plata Lote 15 Manzana 3 Zona Plateada , Pachuca de Soto , mx

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Free
Children allowed

Facilities

Offsite parking discounted rates available
Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Restaurant
Room service
Lift / Elevator
Safety deposit box
Fax/photocopying
Tour desk
See all facilities

Review Highlights

Pros:
Location
Service
Food and Beverage
Cons:
Cleanliness
Room Quality
Amenities

Categories

Cleanliness
7.96
Multiple reviews noted unclean aspects, including dirty coffee cups and lack of maintenance.
Service
9.43
Reviews highlighted excellent service from staff, including helpful reception.
Location
9.47
Frequently mentioned as a strong point with proximity to essential venues.
Room Quality
7.42
Concerns over old furniture, uncomfortable beds, and outdated amenities were noted.
Amenities
7.45
Commentary on the need for updates and missing items like pool and modern appliances.
Value for Money
8.41
Some reviews felt the pricing was justifiable for the location, though others disagreed.
Food and Beverage
8.96
Generally good food was mentioned, highlighting the quality of room service.
Overall Experience
8.93
Majority of reviews were pleasant overall, with some areas needing improvement.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-07 13:58

Property Description

Surrounded by Nature and Modern Comforts
Experience a tranquil stay at Camino Real Pachuca, nestled amidst lush gardens and forest. The stylish rooms with air conditioning offer a comfortable retreat after exploring the nearby attractions.

Elegant Rooms and Dining Experience
Indulge in the spacious rooms adorned with ceiling-to-floor windows and enjoy the convenience of 24-hour room service. The Bistro tantalizes your taste buds with authentic Italian cuisine made from fresh, seasonal ingredients.

Convenient Amenities and Nearby Attractions
Unwind in the gym or browse the souvenir shop for mementos. Explore the nearby Modern Art Museum and Museum of Science and Technology, or venture to El Chico National Park for outdoor adventures.

Book your stay at Camino Real Pachuca for a perfect blend of nature and modernity.

Important information:

For limited time only receive 2x1 in Breakfast Buffet from Monday through Friday from 9:00 - 12:00 hours in Bistro Restaurant

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: MEX

Property Policies

  • Parking

    Free private parking is possible on site (reservation is not needed).

  • Groups

    When booking more than 5 rooms, different policies and additional supplements may apply.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 3 years old stay for free when using an available cot.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

  • Pets

    Pets are not allowed.

  • Internet

    WiFi is available in all areas and charges are applicable.

Location

Guest Reviews

8.5
Based on 306 reviews
Cleanliness: 7.96
Service: 9.43
Location: 9.47
Room Quality: 7.42
Amenities: 7.45
Value for Money: 8.41
Food and Beverage: 8.96
Overall Experience: 8.93
T
Tabitha • extended_group • mx
10
Nicest hotel room in a long time.
Pros:

The room was spacious, clean and well equipped. Everything felt new. The bathroom was large and equipped with toiletries, hairdryer etc. We had everything we needed and it was very comfortable. I would stay here again if I returned to Pachuca. The staff were friendly too.

2026-03-14 • via Nuitee
G
Gustavo • extended_group • mx
7
Pros:

En cuanto al hotel muy bien , la comida tiene puntos a mejorar

Cons:

La comida del restaurante

2026-03-11 • via Nuitee
J
Jose antonio • family_with_children • mx
8
Pros:

La ubicacion

Cons:

Se alojaron 3 adultos y un niño y no pusieron suficientes toallas

2026-03-10 • via Nuitee
A
Angel • couple • mx
10
Adecuado
Pros:

Todo estuvo perfecto

Cons:

No, que tenga presente

2026-03-05 • via Nuitee
A
ALFREDO • family_with_children • mx
7
Áreas de oportunidad
Pros:

Ubicación

Cons:

El baño
El lavabo, aparentemente estaba tapado porque bajaba muy lento el agua, sería mejor tener 2 lavabos
La tina también tenía el problema de no desaguarse rápidamente
Un par de rectángulos del piso estaban despegados

2026-03-02 • via Nuitee
E
Eduardo • family_with_children • mx
1
MENTIRAS
Pros:

DESAYUNO SE SUPONE QUE ESTABA CUBIERTO EN MI TARIFA E IGUAL ME LO COBRARON PUES NO TENÍAN REGISTRO DE MI RESERVA EN EL RESTAURANTE, LO TUVE QUE PAGAR

Cons:

SE SUPONE QUE EL PISO 5 TIENE AMENIDADES Y NADA DE NADA. EL DESAYUNO ME LO COBRARON A PARTE A UN CUANDO EN TEORIA ESTABA CUBIERTO CON MI TARIFA DE HOTEL

2026-02-26 • via Nuitee
L
Laura • extended_group • us
9
2026-02-26 • via Nuitee
A
Alexis • family_with_children • mx
4
Falta mantenimiento
Pros:

El servicio del personal de recepción

Cons:

Instalaciones demasiadas viejas, el cuarto olia a caño, de verdad una experiencia decepcionante para decir que es de los mejores hoteles de pachuca

2026-02-13 • via Nuitee
L
Lopez • family_with_children • mx
10
2026-02-09 • via Nuitee
L
Luis F • family_with_children • mx
8
Pros:

Buena atención del personal

Cons:

Quizás un poco más de amenidades

2026-01-31 • via Nuitee
C
Cesar • couple • br
8
Cons:

They must take care better of outside clean and garden!
Hotel must have a good garden and clean outside area and parking!!!

2026-01-31 • via Nuitee
M
Manoel • solo_traveller • mx
8
2026-01-31 • via Nuitee
Y
Yadira • family_with_children • mx
10
2026-01-22 • via Nuitee
S
Sylvia • family_with_children • us
10
2026-01-19 • via Nuitee
A
Abraham • couple • mx
10
2026-01-19 • via Nuitee
D
Delfino • couple • mx
2
2026-01-19 • via Nuitee
F
Fernanda • family_with_children • mx
8
Cumple para una estancia corta
Pros:

La ubicación me quedó muy bien para las actividades que tenía en Pachuca, el check in fue muy rápido y es un hotel muy tranquilo.

Cons:

No me gustó que no haya valet parking, el estacionamiento prácticamente es afuera del hotel (sin estar en la calle), aunque tienes que estacionarte en donde haya lugar, si no encuentras lugar cerca de la entrada, es incomodo subir la rampa con maletas.

2026-01-18 • via Nuitee
S
SARA • family_with_children • mx
10
2026-01-17 • via Nuitee
S
Sanchez • family_with_children • mx
9
2026-01-17 • via Nuitee
M
Martinez • family_with_children • mx
10
Pros:

La vista y comodidad

Cons:

El estacionamiento

2026-01-16 • via Nuitee