Holiday Inn Express Hotel & Suites Gadsden W-Near Attalla by IHG

Hotels
•
Holiday Inn Express
9.1 (118 reviews)
106 Walker St, Attalla, Alabama, 35904 , Gadsden , US
+1 256-691-0225

listing image 1
Show all photos

Facilities

Elevator
Fitness facilities
Gift shops or newsstand
Conference space
Hiking/biking trails nearby
Television in common areas
Free breakfast
Safe-deposit box at front desk
Multilingual staff
Mountain biking nearby
See all facilities

Review Highlights

Pros:
Friendly, helpful staff (multiple mentions)
Clean rooms for many guests
Extremely comfortable beds
Great breakfast buffet and standout breakfast staff
Convenient location near interstate, restaurants, and gas
Ample, well-lit parking
Cons:
Several cleanliness/maintenance issues (mold, leaks, deep-cleaning needed)
Noisy AC in some rooms
Outdated bathroom elements / nasty shower curtain reported
Key card failures for some guests
Pool reported as too cold by at least one guest

Categories

Cleanliness
8.2
Many guests report clean rooms overall, but there are multiple specific cleanliness problems cited (deep-cleaning needed in some rooms, black mold in shower ceiling, a mushroom from an AC leak, leaking bathtub faucet, nasty shower curtain) — lowers score.
Service
9.8
Consistently praised staff and front desk (friendly, helpful, efficient); multiple mentions of standout employees (e.g., Kristina) and positive check-in experiences support a very high score.
Location
9.4
Frequently noted as conveniently located off the interstate, close to restaurants, gas, and with ample, well-lit parking — strong location sentiment.
Room Quality
9
Beds are repeatedly described as extremely comfortable and rooms generally clean/modern, but a subset of guests reported issues (loud AC, mold, outdated bathroom fixtures) resulting in a modest deduction.
Amenities
9.1
Breakfast buffet and bathroom/shower products are positively mentioned; minor negatives include pool being too cold and missing in-room coffee pots for some — overall amenities are good for the property.
Value for Money
9
Not frequently discussed explicitly; inferred as strong given friendly service, comfortable rooms, and good breakfast, though occasional cleanliness problems temper perceived value slightly.
Food and Beverage
9.6
Breakfast buffet receives repeated praise (varied hot options, great coffee) and specific high praise for breakfast staff, supporting a very high score.
Overall Experience
8.7
Majority of stays described positively (clean, comfortable, friendly staff, convenient), but recurring cleanliness and occasional maintenance/noise issues reduce the overall experience for some guests.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-11-05 14:20

Property Description

Recreational Amenities

Hotel Features

Local Attractions

To book your stay at Holiday Inn Express Hotel & Suites Gadsden W-Near Attalla, an IHG Hotel, where relaxation and convenience meet adventure.

Important information:

  • The seasonal pool will be open from April to October.
  • Pool access available from 9 AM to 9 PM.
  • The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
  • Cashless payment methods are available for all transactions.
  • Contactless check-in and contactless check-out are available.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: BHM

Property Policies

  • Pets

    Pets not allowed

  • Pets

    Service animals are exempt from fees/restrictions

  • Children and extra beds

    No rollaway/extra beds available

  • Check-in & Check-out

    Contactless check-out is available

  • Sustainability Certifications

    Property follows a brand or regulatory agency's sanitization guidelines Clean Promise (IHG)

See all policies

Location

Property Accessibility

Total Disability Score: 35.71
Public Area
  • Ramp: No
  • Entrance Door Width: 82
  • Entrance Leveled: Yes
  • Pet Friendly: No
Reception And Restaurant
  • Reception Hearing Accessible: No
  • Reception Wheelchair Accessible: No
  • Restaurant Wheelchair Accessible: Yes
Elevator
  • Elevator Audio Signals: No
  • Elevator Braille Numbers: Yes
  • Elevator Contrasting Buttons: No
  • Elevator Visual Signs: No
Show all accessibility features

Guest Reviews

9.1
Based on 118 reviews
Cleanliness: 8.2
Service: 9.8
Location: 9.4
Room Quality: 9
Amenities: 9.1
Value for Money: 9
Food and Beverage: 9.6
Overall Experience: 8.7
S
susan • partner
8
Pros:

The room was nice clean and comfortable

2025-10-08 • via Nuitee
R
Rene
8
Pros:

Everything is fine

2025-10-05 • via Nuitee
A
April
8
Pros:

We were in town for a band competition. Makala and AJ were amazing with check in. Room was not clean to my standards. Bathroom needed deep cleaning. Wish we would have driven home instead of staying. Next year we will just stay we will drive home after the competition.

2025-09-28 • via Nuitee
A
Adam • family_with_children
10
Pros:

Always a pleasure to stay here! Every Holiday Inn member is friendly and helpful.

2025-08-22 • via Nuitee
P
Paul
10
Wonderful place for stay
Pros:

Wonderful place to stay, rooms were clean and modern, and bed was extremely comfortable. Great buffet breakfast with eggs, potatoes, sausages, oatmeal, assorted cereals, bagels, muffins, cinnamon rolls, juices, and great freshly brewed coffee. Staff was extremely nice!

2025-08-10 • via Nuitee
B
Barb • family
10
Pros:

Great bed! Friendliest staff! Missed having a coffee pot in the room. All the bath and shower products were very pleasant surprise!

2025-08-10 • via Nuitee
M
Makkia • family
10
Pros:

Every customer rep was nice and pleasant when approached. Would visit again.

2025-08-05 • via Nuitee
J
jimmy • family
10
Pros:

excellent

2025-07-21 • via Nuitee
N
Nicole • family
4
Pros:

Staff was very friendly and efficient….however I did have to go down twice because the key cards wouldn’t work.

We also had a room with an apparent leak in the ac because there was a literal mushroom growing out of the carpet! I didn’t know such a thing was possible.

Water constantly leaked from the bathtub faucet but the shower pressure was good.

Most likely will not make a return to this hotel as there are quite a few other options in the same area.

2025-07-15 • via Nuitee
R
Rebekah • partner
10
Pros:

The bed was beyond comfortable and the ac was good and cold. Clean room, clean bathroom and plenty of space. LOVED that the hotel is off to itself with plenty of parking. Good breakfast options. Front desk was super friendly checking us in.

2025-07-13 • via Nuitee
R
Roman • family
10
Pros:

Great location in relation to the highway, gas and food, very friendly staff and really clean room. The parking lot was also very well lit.

2025-07-11 • via Nuitee
L
Leslie • family
8
Pros:

Clean property and close to restaurants.

2025-06-27 • via Nuitee
K
Kelvin • family
8
Pros:

Great place to stay for a night! Clean!

2025-06-19 • via Nuitee
N
Nicholas
10
Pros:

Great breakfast staff.

2025-05-28 • via Nuitee
T
tim • family
8
Pros:

Get food was easy

2025-05-19 • via Nuitee
L
Laura
10
Pros:

I liked the location , but too cold for the pool !

2025-05-06 • via Nuitee
S
Stuart
10
Great stay!
Pros:

Stayed for the Yellawood 500 at Talladega!
Excellent!

2025-04-30 • via Nuitee
B
Barbara
6
Pros:

Room was nice except the ac was loud and we noticed black mold on the ceiling in the shower in the morning

2025-04-28 • via Nuitee
R
Ralph
10
Family trip
Pros:

Short but very nice. Traveling home and this was a positive stop along the way.

2025-04-01 • via Nuitee
D
Darla
10
Pros:

Staff was very friendly

2025-03-09 • via Nuitee