Holiday Inn Express Hotel Sacramento Airport Natomas by IHG

Hotels
•
IHG
8.6 (175 reviews)
2981 Advantage Ln, Sacramento, California, 95834 , Sacramento , US
1-916-928-9400

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Facilities

Free breakfast
Meeting rooms
Fitness facilities
No single-use plastic straws
Sustainability/community reinvestment (10% revenue or more)
Long-term parking (surcharge)
Free WiFi
24-hour front desk
Terrace
Wheelchair accessible
See all facilities

Review Highlights

Pros:
Friendly staff
Convenient location
Cons:
Issues with cleanliness
Inflexibility of staff

Categories

Cleanliness
6.23
The room smelled of a toxic stench of pet urine and other unmentionable items. The dining area and corridors were hot with no discernible air conditioning.
Service
9.7
Staff was generally friendly and accommodating; however, some experiences highlighted issues with inflexibility.
Location
8.74
Convenient location near the freeway and airport.
Room Quality
8.69
Rooms were considered clean and comfortable, with some issues reported.
Amenities
8.72
Amenities like the pool and breakfast were praised; however, some shortcomings were noted.
Value for Money
8.68
Generally reasonable for the services provided, although some guests felt improvement was needed.
Food and Beverage
9.23
Continental breakfast and cinnamon rolls received positive feedback from guests.
Overall Experience
8.8
Guest experiences varied from excellent to disappointing, with some guests indicating they would return.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-07 20:40

Property Description

Recreational Amenities: Enjoy an outdoor pool, spa tub, and fitness center during your stay.

Convenient Services: Start your day with a complimentary buffet breakfast and utilize amenities like a 24-hour business center and dry cleaning services.

Event Spaces: Hosting an event? Make use of 1163 square feet of conference space and meeting rooms.

Don't miss out on a delightful stay at Holiday Inn Express Hotel Sacramento Airport Natomas - book your stay now!

Important information:

  • The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
  • Some facilities may have restricted access. Guests can contact the property for details using the contact information on the booking confirmation.
  • Construction is underway at a neighboring building and there may be noise disturbance from the construction work.
  • Cashless payment methods are available for all transactions.
  • Contactless check-in and contactless check-out are available.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: SMF

Property Policies

  • Pets

    Pets not allowed

  • Pets

    Service animals are exempt from fees/restrictions

  • Children and extra beds

    No rollaway/extra beds available

  • Check-in & Check-out

    Contactless check-out is available

  • Sustainability Certifications

    Property follows a brand or regulatory agency's sanitization guidelines Clean Promise (IHG)

See all policies

Location

Guest Reviews

8.6
Based on 175 reviews
Cleanliness: 6.23
Service: 9.7
Location: 8.74
Room Quality: 8.69
Amenities: 8.72
Value for Money: 8.68
Food and Beverage: 9.23
Overall Experience: 8.8
M
Michele
2
Pros:

There was a nasty crusty red stain/not cleaned dried liquid with a plastic cup next to bed. Food and a pill under desk. And the bed was horrendous(old, could feel coils, large swag in mattress, and felt wet/damp) the smell was bad in room too.

2025-10-02 • via Nuitee
J
Jo-Anne
10
Pros:

Satisfactory

2025-09-29 • via Nuitee
J
John • friends
10
Pros:

Nice room, friendly staff.

2025-09-23 • via Nuitee
M
michael
10
Pros:

Very nice Stay!! Very satisfied the pool hot tub was amazing the staff was great and the continental breakfast was amazing!!! Thank you for making our stay very enjoyable

2025-09-14 • via Nuitee
K
Kendall
10
Pros:

Great service. Love the airport shuttle service. Will book this hotel directly going forward. Expedia has proven difficult at times.

2025-09-12 • via Nuitee
E
Eric
10
Pros:

Air conditioning

2025-09-10 • via Nuitee
K
Kendall
2
Pros:

They did not honor my reservation. Sold out. Not a happy camper!!!!!

2025-09-07 • via Nuitee
N
Norma
10
Pros:

Excelente

2025-09-01 • via Nuitee
M
Mark
10
Pros:

Cherie the Breakfast attendant on the weekdays was very friendly and courteous.
What we didnt appreciate was on the morning of 8/22/25 we informed the front desk that we would like housekeeping to attend our room while we were out returning that afternoon to get ready for an event and we were not attended to until the next day.

2025-08-31 • via Nuitee
L
Lynn • friends
8
Pros:

nice staff

2025-08-29 • via Nuitee
V
Verified traveler
2
Toxic disaster
Pros:

The room smelled of a toxic stench of pet urine and other unmentionable items. It just got worse from there. The dining area and corridors were hot with no discernible air conditioning. The night clerk put me at significant risk of a medical emergency by being very inflexible, rude and inhospitable and does not belong in a customer service/ hospitality job. As of the moment of this writing, the bathroom door has somehow locked and jammed on its own. It’s only bern 3 hours since checkin at this point.

2025-08-26 • via Nuitee
D
Diane
10
Pros:

Flying out of Sac. Very convenient and shuttle driver is a doll.

2025-08-25 • via Nuitee
F
Frederick T
10
Pros:

N/A

2025-08-25 • via Nuitee
A
Angel
2
Pros:

Spoke to staff about late check out when I checked in and when I stepped away in the morning and I came back found all my things missing from the room. Dealing with front lobby people was like talking to a wall

2025-08-21 • via Nuitee
S
Sherry
6
Pros:

When you walk in staff does not say hello- they same “Name and credit card”
No hairdryer in the room. I called the front desk from the phone that had all the service buttons removed, no one ever answered. The “charging station” is a 110 outlet.
Pay a few bucks more and stay somewhere where they actually want you

2025-08-18 • via Nuitee
J
Jovita • friends
10
Pros:

Nice ,quiet, professional courteous staff.

2025-08-17 • via Nuitee
E
Erika
10
Just what we needed.
Pros:

Near the freeway & just what our family needed for the night. Check in was quick & staff was very nice.

2025-08-13 • via Nuitee
P
Peter
10
Pros:

Nice proprty

2025-08-12 • via Nuitee
C
Cheryl • partner
10
Pros:

Great rooms and friendly staff.

2025-08-11 • via Nuitee
M
Mary
8
Pros:

Comfortable bed

2025-08-05 • via Nuitee