Holiday Inn Battle Creek by IHG

Hotels
•
Holiday Inn Hotels & Resorts
7.5 (277 reviews)
12812 Harper Villiage Drive , Battle Creek , US
+1 269-979-0500

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Paid
Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
Restaurant
See all facilities

Review Highlights

Pros:
Friendly staff
Clean rooms
Comfortable beds
Very good location
Some rooms recently remodeled
Cons:
Poor/paid breakfast and payment/refund issues
Unexpected amenity/service fees
Outdated or small bathrooms; occasional shower failures
Broken/out-of-service amenities (pool, ice machine)
Occasional smoke/weed odor in rooms
Isolated serious service incident (staff entered occupied room)
Limited charging ports/USBs and no microwave in some rooms

Categories

Cleanliness
9
Rooms repeatedly described as very clean and beds comfy; a few reports of smoke/weed odor or a room that 'looked a little dirty' tempered otherwise strong cleanliness comments.
Service
9
Staff was frequently called friendly and courteous across reviews, though there are isolated but serious service failures (staff entered an occupied room, front desk phone issues) that are noted.
Location
9.5
Location is repeatedly praised as a strong positive—convenient and close to local destinations.
Room Quality
6.5
Mixed comments: some rooms noted as recently remodeled with nice beds, but others complained of small, outdated bathrooms, a non-working shower and cramped rooms.
Amenities
6
Multiple amenity problems: paid/poor breakfast, pool out of order, ice machine issues, lack of USB/charging ports and no microwave in some rooms; amenity fees unclear to guests.
Value for Money
6
Perceived as mediocre value due to unexpected fees (amenity fees, paid breakfast, a reported $50 service fee) and poor-quality paid breakfast, despite clean rooms and friendly staff.
Food and Beverage
5.5
Consistently negative notes about breakfast: low quality, charged separately despite expectations it was included, payment/refund issues—overall weak F&B experience.
Overall Experience
8.5
Generally acceptable for an overnight stay: clean rooms, friendly staff and good location are positives, but repeated amenity, breakfast and some room/maintenance issues reduce enthusiasm for returning.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-11-05 14:20

Property Description

Convenient Location
Located near Firekeepers Casino and Kellogg's World Headquarters, the Holiday Inn Battle Creek offers easy access to major freeways, making it an ideal choice for travelers.

Amenities Galore
Guests can unwind in the indoor pool, stay active in the modern fitness center, and stay connected with free Wi-Fi. The on-site restaurant, Cereal City Grill and Lounge, serves delicious meals throughout the day.

Local Attractions
Situated in Harper Village Shopping Center, the hotel is surrounded by restaurants, shops, and entertainment options. Explore nearby attractions like Binder Park Zoo, Leila Arboretum, and Fort Custer National Cemetery during your stay.

Book your stay at Holiday Inn Battle Creek now for a memorable and convenient experience.

Important information:

Upon check-in photo identification and credit card is required. All special requests are subject to availability upon check-in. Special requests cannot be guaranteed and may incur additional charges.

For any Room Including Breakfast: the rate includes a coupon redeemable for breakfast in the hotel restaurant.

The pool is temporarily closed for maintenance.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: AZO

Location

Guest Reviews

7.5
Based on 277 reviews
Cleanliness: 9
Service: 9
Location: 9.5
Room Quality: 6.5
Amenities: 6
Value for Money: 6
Food and Beverage: 5.5
Overall Experience: 8.5
D
Deborah • couple • us
10
2026-11-05 • via Nuitee
S
Steven • family_with_children • us
1
2026-10-29 • via Nuitee
C
Christine • family_with_children • us
10
Pros:

Everything was nice. Staff was very friendly. Room was very clean

2026-10-28 • via Nuitee
K
Kathryn • extended_group • us
10
2026-10-25 • via Nuitee
D
Duncan • family_with_children • us
10
2026-10-19 • via Nuitee
N
Nancy • couple • us
10
2026-10-19 • via Nuitee
I
Ian • couple • us
2
Avoid. The issues pile up. Ownership uninterested in guest experience
Pros:

Location was great, quick access to battle creek and surrounding areas.

Cons:

#1: Staff walked into our room, while we were in it, while there was a do not disturb sign hanging. This is basically unforgivable.
#2: Couldn't call the front desk. Room phone always had front desk as "busy"
#3: Breakfast was the worst I've ever had at any hotel of any price range. Literally would have to pay me to eat it again. Did I mention they charge you for it?
#4: On top of #3, the first time I tried to have it, they required me to pay w/ CC instead of charging the room, and then I went to get it and they were dismantling the breakfast operation, AND they wouldn't refund me. They fixed this by comping the next day's breakfast, which lead to #3
#5: At least 50% of the TV channels didn't work, and many that did were choppy
#6: Persistent odor of smoke / weed in the bathroom (I assume it was guests above or below us)
#7: "Amenity fees" automatically charged. No idea what this is for.
#8: Charging for the abominable breakfast option

2026-10-11 • via Nuitee
C
Charles • couple • us
10
2026-10-08 • via Nuitee
D
DONALD • couple • us
7
Pros:

Location

Cons:

Breakfast not included as advertised by Booking.com

2026-09-07 • via Nuitee
M
Matt • family_with_children • us
7
Pros:

The room was nice and it just been remodeled but the shower did not work because of improper installation felt like I should have gotten a discount for not being able to take a shower

Cons:

The beds are very nice in the room was clean

2026-09-04 • via Nuitee
C
combs • couple • us
10
people so friendly.
Pros:

Nice place, friendly people,clean.

Cons:

very busy it was right after we had a tornado in northern Indiana a lot of power people staying there.

2026-09-01 • via Nuitee
J
Joan • family_with_children • us
8
2026-08-31 • via Nuitee
L
Lee • couple • us
7
good and relaxing
Pros:

it was okay

Cons:

what happened to the bacon

2026-08-23 • via Nuitee
A
Angela • solo_traveller • us
7
Pros:

The beds were comfy.

Cons:

It looked a little dirty but not too terrible
.

2026-08-17 • via Nuitee
R
Raelyn • family_with_children • us
8
Pros:

Location

Cons:

Outdated bathrooms , smaller rooms

2026-08-08 • via Nuitee
C
charles • solo_traveller • us
8
Pros:

Clean and courteous staff

Cons:

The breakfast buffet. The hotel should have let the guests know that the "CONTINENTAL STYLE FOODS SERVED" which were very poorly marked in the dining room was $10.50 per person! The food was horrible and was the same as what I could get at a choice brand hotel which is included with the room! It's would have been very convenient to mention at check in the it was very costly and nasty. The only thing really eatable was the pre packaged cereal. Once again as stated above "CONTINENTAL STYLE FOODS"!

2026-08-07 • via Nuitee
S
Stacy • couple • us
7
Most of the staff was very nice
Pros:

Enjoy the pool

Cons:

Breakfast was cold not a good variety

2026-08-05 • via Nuitee
S
Sandra • family_with_children • us
6
It was fine for an overnight stay. But we probably won’t stay again.
Pros:

The hotel was clean. Staff was very friendly.

Cons:

Our room was very cramped. There was no microwave in the room. That was odd and a bit inconvenient. Hotel definitely needs to be updated.

2026-08-05 • via Nuitee
K
Katelynd • extended_group • us
1
2026-08-03 • via Nuitee
K
Kelly • family_with_children • us
6
Great location but poor amenities. It’s an older hotel, it smells like an older hotel and there is nowhere to charge any
Pros:

We liked the location

Cons:

We didn’t like the smell in the rooms (wet and musty). There was no place to charge anything, no USBs in the night stands or on the table or in the lamps. The furnishings were old as they didn’t have any updated features.

2026-07-20 • via Nuitee