Holiday Inn Express Hotel & Suites Altoona-Des Moines by IHG

Hotels
Holiday Inn Express
8.6 (276 reviews)
165 Adventureland Drive Northwest , Altoona , us

Free
Children allowed

Facilities

Offsite parking discounted rates available
Fitness facilities (surcharge)
Parking
Non-smoking rooms
Air conditioning
Swimming pool
Family rooms
Lift / Elevator
Luggage storage
Express check-in/check-out
See all facilities

Review Highlights

Pros:
Breakfast variety
Friendly staff
Clean rooms
Good location
Cons:
Maintenance issues
Thin walls
Service delays at check-in

Categories

Cleanliness
8.11
Some reviews mentioned cleanliness issues, such as ants in food containers and maintenance needed in bathrooms.
Service
9.08
Staff has been positively mentioned for friendliness and politeness, despite some service delays.
Location
9.12
Location was frequently praised in reviews as convenient and safe.
Room Quality
8.07
Mixed reviews on room quality due to issues like A/C not working and thin walls.
Amenities
8.6
Amenities such as breakfast and pool were generally well-received, but some specific issues were noted.
Value for Money
8.06
Some guests felt the value was undermined by maintenance issues and pricing discrepancies.
Food and Beverage
9.11
Breakfast and food options received positive feedback from multiple reviews.
Overall Experience
8.68
Overall guest experiences varied, but many expressed happiness with their stay despite some issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-09 04:56

Property Description

Convenient Location
Located minutes away from Adventureland Amusement Park and Prairie Meadows Racetrack & Casino, the Holiday Inn Express Altoona-Des Moines is the perfect choice for your stay in Altoona, Iowa.

Amenities for a Comfortable Stay
Enjoy a free daily hot breakfast buffet, relax in the indoor pool, stay connected with free wireless internet access, and unwind in spacious guestrooms equipped with in-room coffeemakers.

Nearby Attractions
Explore the Iowa State Fairgrounds, catch an event at the Wells Fargo Arena, or tee off at excellent golf courses just a short drive from the hotel. With local shopping centers and restaurants nearby, everything you need is easily accessible.

Book your stay at the Holiday Inn Express Altoona-Des Moines now for a memorable experience!

Important information:

Upon check-in photo identification and credit card are required. All special requests are subject to availability upon check-in. Special requests cannot be guaranteed and may incur additional charges.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: DSM

Property Policies

  • Groups

    When booking more than 4 rooms, different policies and additional supplements may apply.

  • Parking

    Free private parking is possible on site (reservation is not needed).

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 17 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Pets

    Pets are not allowed.

Location

Property Accessibility

Total Disability Score: 42.86
Public Area
  • Ramp: No
  • Entrance Door Width: 82
  • Entrance Leveled: Yes
  • Pet Friendly: No
Reception And Restaurant
  • Reception Hearing Accessible: No
  • Reception Wheelchair Accessible: No
  • Restaurant Wheelchair Accessible: Yes
Elevator
  • Elevator Audio Signals: No
  • Elevator Braille Numbers: Yes
  • Elevator Contrasting Buttons: No
  • Elevator Visual Signs: No
Show all accessibility features

Guest Reviews

8.6
Based on 276 reviews
Cleanliness: 8.11
Service: 9.08
Location: 9.12
Room Quality: 8.07
Amenities: 8.6
Value for Money: 8.06
Food and Beverage: 9.11
Overall Experience: 8.68
J
Jennifer couple us
9
Staff was nice. The room was nice and clean.
2026-05-06 via Nuitee
B
Buddy family_with_children us
10
2026-04-13 via Nuitee
B
Brittany couple us
4
Not as relaxing as I’d hoped.
Pros:

The room was clean and their breakfast was decent

Cons:

It was under construction so the whole first floor was a disaster, the pool and hot tub were NOT available and the elevator broke during our stay. I was disappointed because had I known those specific facilities (pool/hot tub) were not available I wouldn’t have booked there. I did not see anything about this when booking and was under the impression all of the advertised amenities would be available……

2026-03-09 via Nuitee
M
Mary couple us
9
2026-02-08 via Nuitee
S
Sharon extended_group us
8
2026-01-19 via Nuitee
T
Thomas couple us
4
Cons:

I BOOKED A KING ROOM AND DID NOT GET A KING ROOM

2026-01-19 via Nuitee
J
Justin family_with_children us
9
Pros:

Nice hotel

Cons:

Can't think of anything

2026-01-08 via Nuitee
S
Sayre couple us
9
Highly recommend!
Pros:

Breakfast was amazing, lots of choices & the ffod was ggod.

Cons:

The man at check-in said Uber & Lyft were not good options as they would be "shady" if available at all. We therefore drove to our NYE celebration, then discovered this was not the case at all.

2026-01-02 via Nuitee
J
Jamie family_with_children us
9
Pros:

It was exactly as it appeared on the website! Very happy

2025-11-13 via Nuitee
W
William extended_group us
3
it was just okay
Pros:

staff was very nice, clean, nice location, your breakfast was delicious

Cons:

1 room the A/C unit did not work, so hot and stuffy. same room the lock to jointing room was broke. Luck they weren't my kids. the elevator was not working. After a long day walking and stand all of us could barely get to the 3rd floor. We got back late and not enough parking.

2025-10-25 via Nuitee
R
rick family_with_children us
8
Pros:

Clean good location

Cons:

Nothing

2025-10-24 via Nuitee
C
Cornell family_with_children us
3
Plenty of hard earned cash, for plenty of problems
Pros:

Location , front desk gentleman was very polite , breakfast was great ! Clean and safe atmosphere inside and out...

Cons:

Toilet needed maintenance! Got food before going to bed had left the Styrofoam container on counter and woke up to the entire container and counter covered in ants ! Checked on my online banking and app and was not charged the quote given when i reserved room and I have a screenshot of it , they blamed it on booking. Com , called and they took off 20 $ , which was kind but not good enough for the problems endured while staying there and i reserved 2 room so I spend quite a bit !

2025-10-16 via Nuitee
L
Laura K family
6
Pros:

I didn’t like how the room smelled, the air conditioner was broken

2025-10-12 via Nuitee
M
Mary
10
Pros:

Easy overnight stay! Clean room and comfortable bed. Take out containers available at breakfast. Pool open late.

2025-10-11 via Nuitee
P
PAUL couple us
4
2025-10-10 via Nuitee
C
CONOR partner
10
Pros:

didnt have

2025-09-27 via Nuitee
C
Crystal Bunge
10
Nice stay
Pros:

Front desk staff were nice. Room was clean. Hotel was quiet. Hotel was easy to find. Breakfast was good.

2025-09-16 via Nuitee
N
natallie
10
Pros:

Staff was friendly! Check in

2025-09-15 via Nuitee
D
Dave
8
Pros:

Comfortable room and very quiet.
Breakfast was ok not great.

2025-09-12 via Nuitee
T
TBiggi family_with_children us
9
2025-09-10 via Nuitee