Holiday Inn Express Hotel & Suites Livermore by IHG

Hotels
•
Holiday Inn Express
8.2 (195 reviews)
3000 Constitution Drive , Livermore , US
+1 925-961-9600

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Free
Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
See all facilities

Review Highlights

Pros:
Friendly, helpful staff
Good complimentary breakfast (pancake machine noted)
Great location near San Francisco/outlets
Clean and comfortable rooms frequently reported
Occasional room upgrades
Cons:
In-room TV problems (cutting in/out) and room switches
Ants reported in one room
Hotel becoming a bit worn/shape concerns
Serious billing issue/double charge for at least one guest
Inconsistent breakfast items (coffee quality, no bacon some days)
A few reports of unfriendly staff in kitchen/front desk

Categories

Cleanliness
7.5
Several guests reported clean rooms, but there are noted issues (ants in a second room, and comments about the hotel's condition) that lower the cleanliness perception.
Service
9.4
Multiple reviews praise friendly, helpful staff and quick assistance (e.g., responding to TV issues). A few isolated reports of unfriendly interactions and poor handling of billing exist but overall service is strongly positive.
Location
9
Guests repeatedly mention a great location (near San Francisco, outlets) and convenience — location is a clear strength.
Room Quality
7.8
Many describe rooms as clean, comfortable, and sometimes upgraded, but recurring issues (TV cutting out, room switches, some wear) temper the room-quality score.
Amenities
8
Complimentary breakfast, pancake machine, and standard motel amenities are noted positively; however, in-room TV problems and some wear reduce the amenities perception to average-plus.
Value for Money
6.5
A serious billing complaint (double charge and incorrect higher charge) and related frustration lower perceived value despite otherwise reasonable offerings.
Food and Beverage
8.6
Breakfast is frequently described as good and varied (sweet and savory, pancake machine), though some guests criticized the coffee and occasional lack of items (bacon). Overall generally positive but mixed.
Overall Experience
8.8
Overall stays are described as great by many guests due to staff, location, and breakfast, but isolated issues (ants, TV problems, billing) prevent a top score.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-11-05 14:20

Property Description

Luxurious Accommodations
The Livermore Holiday Inn Express offers contemporary rooms styled in soft neutral colors, equipped with modern amenities like a microwave, refrigerator, and free Wi-Fi. Relax in a comfortable lounge chair and enjoy a rejuvenating shower with massaging showerheads in the bathrooms.

Fantastic Amenities
Guests can take advantage of the outdoor pool, sundeck, on-site gym, and 24-hour business center. Indulge in a hot continental breakfast to start your day right, and on select nights, enjoy complimentary snacks, beer, and wine.

Convenient Location
Located just 3.8 miles from Bankhead Theater, this hotel is also close to Livermore Rodeo, Lawrence Livermore National Laboratory, and Wente Vineyards. Explore California’s wine country with ease during your stay.

Book your stay at Holiday Inn Express Hotel & Suites Livermore for a perfect blend of comfort, convenience, and luxury.

Important information:

Upon check-in photo identification and credit card is required. All special requests are subject to availability upon check-in. Special requests cannot be guaranteed and may incur additional charges.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: SFO

Location

Guest Reviews

8.2
Based on 195 reviews
Cleanliness: 7.5
Service: 9.4
Location: 9
Room Quality: 7.8
Amenities: 8
Value for Money: 6.5
Food and Beverage: 8.6
Overall Experience: 8.8
T
Tammy • extended_group • us
10
Its was a nice place to stay foe the night.
Pros:

It was great!

Cons:

Nothing.

2026-11-06 • via Nuitee
A
Andrea • couple • us
10
2026-10-29 • via Nuitee
T
Tracy • couple • us
7
Overall, it was a great stay!
Pros:

I loved the friendly staff! The customer service was excellent! When I had problems with my TV, he came right away to assist me. The complimentary breakfast is always good there; I come here often. Great location!

Cons:

Had problems with TV not working and had to switched rooms. Also, didn't like that the second room had ants! Not a lot but enough that I had to shake off some stuff in the bathroom. The ants came out during the night after I left a food rapper in the garbage!

2026-09-16 • via Nuitee
A
arnaud • family_with_children • fr
8
Un stop agréable dans cet hôtel propre et comportable
Pros:

Les chambres sont superbes et nous avons pu être surclassées ce qui était très agréable

Cons:

Le petit déjeuner pas fou et le café ☕️

2026-08-12 • via Nuitee
O
Owen • couple • us
8
Otherwise the the room was great! We went else where for breakfast.
Cons:

Our tv did not work. It cut in and out the whole time. Ended up watching a movie on my phone. We let the front desk. They mentioned they had no other complaints.

2026-08-10 • via Nuitee
A
Andrea • couple • it
8
Motel vicino San Francisco
Pros:

Motel in una cittadina vicino San Francisco, pulito e accogliente. Buona colazione con dolce e salato e anche con una macchina che fa i pancake espressi.

2026-08-08 • via Nuitee
A
Andrea • family_with_children • it
8
In viaggio per San Francisco
Pros:

Ottimo motel poco fuori da San Francisco, pulito e confortevole. Buona anche la colazione.

2026-08-08 • via Nuitee
S
Sally • solo_traveller • se
10
2026-08-07 • via Nuitee
M
Magdalena • couple • us
10
2026-08-04 • via Nuitee
C
Cynthia • family_with_children • us
5
Pros:

All staff were very friendly and helpful. The hotel and rooms are becoming a bit worn down

Cons:

Cleanliness and shape of hotel

2026-07-14 • via Nuitee
J
JAMES • solo_traveller • us
10
Pros:

The staff , the room and the location, and the complementary breakfast was really nice

2026-07-06 • via Nuitee
C
Christina • couple • us
8
2026-07-03 • via Nuitee
K
Kohlton • solo_traveller • us
1
Pros:

Nothing

Cons:

That they double charged my account and for some reason dont have a receipt or any record of it. I show a bank statement of the charge being taken out of my account and it doesn't matter to them. Thank a lot. One night was $510 instead of $230.

2026-06-25 • via Nuitee
J
Jennifer • couple • us
8
2026-06-23 • via Nuitee
J
JOSE • couple • ec
8
Cerca del outlet
Pros:

Limpio

Cons:

Todo bien

2026-06-21 • via Nuitee
D
David • family_with_children • us
9
2026-06-20 • via Nuitee
J
JAMES • solo_traveller • us
9
A GOOD TIME
Pros:

THE STAFF

Cons:

NO BACON WITH BREAKFAST AND SAUSAGE LINKS ONLY 1 DAY

2026-05-20 • via Nuitee
T
Tracy • couple • us
9
2026-05-18 • via Nuitee
M
Martha • family_with_children • us
10
Pros:

It was clean

Cons:

Staff are not very friendly including the kitchen

2026-05-06 • via Nuitee
S
Sarah • family_with_children • us
10
2026-04-22 • via Nuitee