Holiday Inn Express Ada by IHG

Hotels
•
IHG
7.9 (117 reviews)
1201 Lonnie Abbott Blvd, Ada, Oklahoma, 74820 , Ada , US
+1 580-310-9200

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Facilities

ATM/banking
Television in common areas
Free breakfast
Safe-deposit box at front desk
Express check-out
Internet access in public areas - high speed
Express check-in
Assistive listening devices available
Braille or raised signage
RV, bus, truck parking
See all facilities

Review Highlights

Pros:
Clean rooms and fresh linens reported by several guests
Friendly, helpful and accommodating staff in multiple reviews
Comfortable pillows/bed reported by some guests
Quiet property with no pet-urine smell noted
Some guests enjoyed the breakfast
Safe and easy check-in mentioned
Cons:
Frequent AC problems and very hot rooms
Maintenance issues and slow/no response to fixes
Hallways, lobby and elevator described as dirty or poorly maintained
Mattress too hard for some guests
Breakfast quality inconsistent and often bland
Value concerns: perceived as too expensive and no refund for early departure
Broken ice maker and other amenity problems
Torn privacy curtain and minor room defects

Categories

Cleanliness
7.6
Mixed: several guests reported clean rooms and fresh linens, but multiple mentions of dirty hallways, elevator and poorly vacuumed floors.
Service
8.7
Generally friendly and helpful staff noted by many reviewers; however, there are complaints about maintenance not responding and front desk not compensating for issues.
Location
7.9
Standard quality for this hotel tier.
Room Quality
7.4
Several reports of AC failures, hot rooms, a very hard mattress for some guests and minor room defects (torn privacy curtain, ceiling/bath splash issues), but some guests found rooms comfortable and clean.
Amenities
7.6
Some amenity problems (ice maker broken, no hallway AC/cooling, windows don’t open) but basic amenities are present.
Value for Money
7.2
Multiple comments that the hotel felt too expensive for what was offered and complaints about no refund/charge disputes.
Food and Beverage
7.3
Mixed breakfast reviews: a few guests praised the breakfast, while others reported bland sausage, watery food and overripe fruit.
Overall Experience
9.5
Despite recurring maintenance and AC issues plus some cleanliness concerns, many guests praised staff friendliness and would stay again, producing an overall positive lean.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-11-05 14:20

Property Description

Convenient Amenities
Enjoy complimentary wireless internet access, a television in a common area, and a banquet hall during your stay.

Delicious Breakfast
Start your day right with a complimentary continental breakfast served daily from 6:30 AM to 9:30 AM.

Featured Amenities
Take advantage of the business center, express check-in, and express check-out. Free self-parking is also available onsite.

Stay at the heart of Ada, minutes away from top attractions like Ada Arts and Heritage Center and East Central University. Book your stay at Holiday Inn Express Ada, an IHG Hotel today.

Important information:

  • Only registered guests are allowed in the guestrooms.
  • Cashless payment methods are available for all transactions.
  • Contactless check-out is available.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: OKC

Property Policies

  • Pets

    Pets not allowed

  • Pets

    Service animals are exempt from fees/restrictions

  • Check-in & Check-out

    Contactless check-out is available

  • Sustainability Certifications

    Property follows a brand or regulatory agency's sanitization guidelines Clean Promise (IHG)

  • General

    Cashless transactions are available

See all policies

Location

Guest Reviews

7.9
Based on 117 reviews
Cleanliness: 7.6
Service: 8.7
Location: 7.9
Room Quality: 7.4
Amenities: 7.6
Value for Money: 7.2
Food and Beverage: 7.3
Overall Experience: 9.5
A
Allison
6
Needs some repair
Pros:

The room had a funny smell, and it was just kind of moist hard to explain

2025-09-21 • via Nuitee
S
Sindy
2
Pros:

The AC was not working in my room. In fact it wad blowing how air. The windows to the room don't open, so there is no way to get ventilation. The maintenance people never came to help me fix it. The front desk never compensated me for a miserable night.

2025-09-17 • via Nuitee
S
Sheila
6
From hot to cold…eventually
Pros:

The Air Conditioner wasn’t working well and I thought maybe it was all the movement from the day so I gave it time but by midnight my room was 90 degrees and my family and I couldn’t sleep. We called the front desk and they gave us another room that had a working AC and it was wonderful. We only got about 3 hours of sleep but it came together

2025-09-08 • via Nuitee
K
Kimberly • family
10
Pros:

it was good for us!

2025-08-18 • via Nuitee
D
David
4
HOT
Pros:

No air conditioning running in hallway. Temperature was 85° in room. Took 6 hours to get roomed cooled down. Still no cool air in hallway next morning. They know you are coming and they could have set the temp to 72. Maintenance issues with ceiling and bathroom back splash. Hardly any vacuuming done with dirty floors.

2025-08-10 • via Nuitee
V
Verified traveler
6
Had to leave 1 day early. No refund!
Pros:

We had to leave 1 day early and was unable to get a refund for Monday night. There has to be an easier way to resolve this type of situation.

2025-08-06 • via Nuitee
S
Sandra
10
Ada Holiday Inn
Pros:

Room was clean and staff was friendly. The only thing that needed improvement was the mattress. It was very hard and hurt our backs.

2025-07-10 • via Nuitee
G
Gerard
8
Pros:

Nothing spectacular

2025-06-12 • via Nuitee
L
Libby
10
Pros:

The room was very clean and the linens were nice and fresh. Pillows and bed was comfortable.

2025-06-05 • via Nuitee
D
David
6
Pros:

Room ac wasnt very good. The privacy curtain on window was torn. Staff were nice.

2025-06-01 • via Nuitee
M
Michael
10
Pros:

Nice stay. Third floor hallway a/c seemed to be struggling. Ice maker on third floor needs to be repaired.

Great breakfast.

2025-06-01 • via Nuitee
K
Kelly
10
Pros:

We enjoyed our stay this last weekend, and found the people who work at this hotel are very helpful, nice, and were really involved in making our stay a good one. If we come back to Oklahoma, this is the place we will be staying at.

2025-05-28 • via Nuitee
B
Brenda • family
6
Pros:

Too expensive for what it was. Beds were too tall for older people.

2025-05-26 • via Nuitee
C
Craig • family
8
Pros:

Enjoyed are stay

2025-05-20 • via Nuitee
C
Clarissa • family
10
Pros:

Nice

2025-05-20 • via Nuitee
B
Breanna • family
4
Pros:

Our room was fine but this hotel seems to be falling apart. The hallways, lobby and elevator were dirty and unkept. It did not seem to be well ran. There was one worker who was super accommodating and allowed for late check out but it seems like the general manager is a pain and her staff aren't very fond of her/talk poorly of her to customers. She forced her staff to charge one of my family members $50 for makeup on a towel. Ridiculous Breakfast was good. We will likely find somewhere else to stay next time we are in town.

2025-04-28 • via Nuitee
P
Paul
8
Meh
Pros:

Just ok

2025-04-16 • via Nuitee
Y
Yukpa
10
Pros:

Great

2025-04-08 • via Nuitee
L
Liza • family
10
Pros:

I like everything except for 2 days in a row in the afternoon our key did not work so we had to make a trip going downstairs to set it up but everything was great

2025-01-21 • via Nuitee
V
Verified traveler
10
Pros:

My family and I were in town for a funeral. Our stay here was neat and we had no issues, which was great since our focus was on family, not accommodations.

2025-01-12 • via Nuitee