Holiday Inn Express Mount Pleasant- Scottdale by IHG

Hotels
Holiday Inn Express
8 (298 reviews)
250 Bessemer Road , Mount Pleasant , us

Free
Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Fitness center
24-hour front desk
Business center
See all facilities

Review Highlights

Pros:
Friendly staff
Good breakfast variety
Cons:
Uncomfortable beds
Stains on linens

Categories

Cleanliness
7.14
Cleanliness was a concern with reported stains on towels and mold in the bathroom.
Service
9.11
The staff was consistently described as friendly and accommodating.
Location
8.15
No specific comments, but implied convenience for travelers.
Room Quality
7.6
There were mentions of uncomfortable beds and issues with lack of curtains.
Amenities
8.13
Breakfast options were good, but some items were not available when needed.
Value for Money
7.09
Unforeseen accommodation fees and issues with room quality affected perceived value.
Food and Beverage
8.64
The continental breakfast offered variety and was well-received.
Overall Experience
8.11
Overall, guests had a positive experience despite some setbacks.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-16 02:05

Property Description

Convenient Location
Located near Fallingwater and Kennywood Amusement Park, our hotel provides easy access to top attractions in the area.

Modern Amenities
Enjoy free WiFi, a shared lounge, and a 24-hour front desk for your convenience during your stay.

Additional Services
Take advantage of our business center, vending machines, and buffet breakfast for a hassle-free experience.

Book your stay at Holiday Inn Express Mount Pleasant- Scottdale today and experience comfort and convenience at its best!

Important information:

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: PIT

Location

Guest Reviews

8
Based on 298 reviews
Cleanliness: 7.14
Service: 9.11
Location: 8.15
Room Quality: 7.6
Amenities: 8.13
Value for Money: 7.09
Food and Beverage: 8.64
Overall Experience: 8.11
A
Abigayle couple us
9
Clean, good breakfast, quiet room.
Pros:

Loved the fact we had a continental breakfast. My husband and I both thought it was delicious. Yes, options may have been limited, but the fact that we got a breakfast included in our stay is usually a selling point when we book hotels. So we are grateful. The room was clean which is the first thing I look for in a hotel. We’ve stayed with holiday in many times for these reasons and will continue coming back!

2026-08-19 via Nuitee
M
Michael solo_traveller us
2
Pros:

Proximity to event.

Cons:

The cleanliness, the attitude of the staff/ very unfriendly

2026-08-06 via Nuitee
M
Mary couple us
9
2026-08-03 via Nuitee
A
Annie family_with_children us
3
Disappointing experience -- room badly needs renovation
Pros:

New bathroom vanity was nice
Breakfast was good -- I had scrambled eggs, sausage and English muffin -- but coffee was awful

Cons:

Understaffed, check-in took much too long (computer was not working), staff seemed stressed (understandably)
Our request for quiet rooms, away from elevator and Rt 119, was not fulfilled (2 sleepless nights due to noise)
Bathroom: The very old shower enclosure and ceiling were awful -- stained, chipped, moldy, and corroded
Windows were 80% permanently fogged and gross, so old they provided no noise reduction benefit
Carpet was dirty
The phone didn't allow me to call the front desk (just beeped)
The last time (Fall 2025) we stayed in "renovated rooms" that had new windows. It was a more positive experience. We were told that the whole building was being renovated. This visit was disappointing!

2026-08-03 via Nuitee
H
Hunter couple us
3
Would not book again, not worth the money spent.
Pros:

Location

Cons:

We got to our room late as intended, we got ready for bed. Checked over for bugs, dirt, ect. Looked to be okay. Woke up in the morning went to the bathroom and there was mold in several areas of the bathroom. Complained to front desk they said they would sent maintenance up to see if it was even mold. We came back from our day out and our room reeked of bleach. Which yes that’s how you clean mold. But then to expect someone to stay in that room. You could barely breathe. We got a new room and this one didn’t even lock. The elevator was filthy disgusting. And the entire place just had a strange smell.

2026-08-03 via Nuitee
S
Shealene solo_traveller us
7
Pros:

Good location, right by many restaurants! The staff were all very friendly and welcoming!

Cons:

Um, well…it was weird but the pillows smelled kind of mildewed? The room appeared clean but I just couldn’t get past the smell of the pillows. Also, there were some really loud people in the halls.

2026-07-23 via Nuitee
C
Curtis Lowe solo_traveller us
7
2026-07-15 via Nuitee
D
Danielle couple us
9
2026-07-14 via Nuitee
T
Tina family_with_children us
8
Pros:

Convenient

Cons:

My $50 charge is still holding on my account and it has been 3 weeks. 😞

2026-07-14 via Nuitee
J
Jordan family_with_children us
8
2026-07-05 via Nuitee
P
Philip solo_traveller us
10
I would recommend staying here
Pros:

The hotel staff was great and the hotel was clean. The continental breakfast was well maintained.

Cons:

The only problem was the exhaust fan in the bathroom did not work, which makes it difficult

2026-06-24 via Nuitee
J
Joseph couple us
6
2026-06-11 via Nuitee
D
Danielle couple us
10
2026-06-10 via Nuitee
K
Kim couple us
10
2026-06-08 via Nuitee
S
Sandra solo_traveller us
9
2026-06-02 via Nuitee
J
Jackie couple us
1
I have already given 2 reviews stating I would never use booking.com again. Please stop sending
2026-05-18 via Nuitee
R
Richard solo_traveller us
10
2026-05-14 via Nuitee
N
Natasha family_with_children us
10
2026-05-04 via Nuitee
A
Annmarie solo_traveller us
10
2026-04-29 via Nuitee
K
Karen solo_traveller us
8
Clean rooms, handicap set up not great
Pros:

Convenience to where we needed to be. Clean, free breakfast & WiFi

Cons:

Handicap accessible room was good except for bathroom. Had a tub with a bench which did not work well for my husband. Also on the 2nd floor & halfway down the hall from the elevator, made for a long walk and concerns if elevator should be down for some reason

2026-04-20 via Nuitee