Holiday Inn Express Hotel & Suites Dallas - Grand Prairie I-20 by IHG

Hotels
Holiday Inn Express
8.6 (440 reviews)
4112 South Carrier Parkway , Grand Prairie , us

Free
Children allowed

Facilities

Fitness facilities
WiFi available
Parking
Free Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
Business center
See all facilities

Review Highlights

Pros:
Friendly staff
Clean rooms
Good breakfast
Cons:
Missing smart TV
Noise from adjacent rooms

Categories

Cleanliness
8.24
The room was clean; however, there were some complaints regarding the hotel staff's inability to address issues.
Service
9.01
Staff was friendly and accommodating, making for an excellent service experience.
Location
8.55
Convenient location with easy access to dining options.
Room Quality
8.7
Rooms were described as comfortable with great amenities.
Amenities
8.33
Nice breakfast options and comfortable bed, though lacking a smart TV.
Value for Money
8.49
Standard quality for this hotel tier, but some felt it could improve with features like a smart TV.
Food and Beverage
8.84
Breakfast selection was praised, especially coffee.
Overall Experience
8.61
General satisfaction with stay, despite minor issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-08 16:22

Property Description

Outdoor Pool and Whirlpool
The Holiday Inn Express in Grand Prairie boasts an inviting outdoor pool and a relaxing whirlpool, perfect for unwinding after a day of exploration.

Complimentary Breakfast and Business Center
Start your day right with a delicious breakfast buffet and catch up on the morning news with a free newspaper. Need to attend to work matters? Our business center has got you covered with fax, copy services, and a public computer.

Convenient Location and Nearby Attractions
Conveniently situated just off I-20, our hotel is close to Grand Prairie, Six Flags over Texas, and Cowboys Stadium. With free Wi-Fi throughout the hotel, comfortable rooms, and a fitness room, your stay at Holiday Inn Express will be both enjoyable and productive.

Book your stay now at the Holiday Inn Express Hotel & Suites Dallas – Grand Prairie I-20 for a memorable and comfortable experience.

Important information:

You must show a valid photo ID and credit card upon check-in. Please note that all special requests cannot be guaranteed and are subject to availability upon check-in. Additional charges may apply.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: DFW

Location

Guest Reviews

8.6
Based on 440 reviews
Cleanliness: 8.24
Service: 9.01
Location: 8.55
Room Quality: 8.7
Amenities: 8.33
Value for Money: 8.49
Food and Beverage: 8.84
Overall Experience: 8.61
C
Christina extended_group us
10
2026-08-18 via Nuitee
J
Jeffrey solo_traveller us
8
2026-08-05 via Nuitee
N
Noris solo_traveller us
10
Pros:

La ubicación

Cons:

El precio

2026-07-25 via Nuitee
A
Alexis couple us
9
2026-07-23 via Nuitee
M
Marcella solo_traveller us
10
2026-07-20 via Nuitee
A
Alberto family_with_children us
5
Price to high
Pros:

Dirty not updated

Cons:

Breakfast

2026-07-18 via Nuitee
A
Angel solo_traveller us
8
Solid for a budget stay. No frills, just a good spot to lay your head.
Pros:

I liked the location, central to everything. Smelled very clean, beds were comfy.

Cons:

Seemed a little dated. Trim on the wall was falling off BUT it was passable for a budget stay. Used condoms outside in the back by the smoker area which was gross. Feel like this should be a cheaper rate hotel.

2026-07-15 via Nuitee
C
CONNIE solo_traveller us
5
It was just ok.
Pros:

The area was good

Cons:

Expensive for the property and my television didn’t work.

2026-07-09 via Nuitee
T
Tiffany solo_traveller us
10
Pros:

I like the cleanliness of the hotel and the staff was great.

Cons:

There was nothing that I did not like.

2026-07-09 via Nuitee
S
Smith couple us
6
2026-07-09 via Nuitee
G
Gandolph915 family_with_children ar
8
2026-06-23 via Nuitee
V
Victor extended_group us
10
2026-06-11 via Nuitee
V
Victor solo_traveller us
10
2026-06-10 via Nuitee
M
Ms Jaz couple us
10
Pros:

Everything was wonderful the bed was comfy the breakfast was good and location was awesome.

Cons:

The main light was out in the bathroom and the door took a good shove to make sure the lock caught.

2026-06-08 via Nuitee
A
Ana solo_traveller us
10
Would stay again
Pros:

Comfortable beds, great breakfast and friendly staff.

Cons:

Only one elevator for the whole hotel. It ended up being out of service during our stay so we had to take the stairs to the third floor where our room was.

2026-06-04 via Nuitee
M
Maxwell couple us
3
Stolen money
Pros:

It was clean

Cons:

He said our card didn’t go through on bookings so he canceled the stay before we got there. So he had us pay again for the same stay and it’s still took the money for the first booking and the second one.

2026-06-03 via Nuitee
A
Alejandra family_with_children us
9
Pros:

The hotel is located in area that is family friendly and safe. The rooms were clean and the staff has a good customer service. The breakfast was good as they have a variety of food options.

2026-05-28 via Nuitee
S
Shenika solo_traveller us
10
Pros:

Everything. This is the only place I stay when I'm in the area.

Cons:

N/a

2026-05-25 via Nuitee
P
Paula solo_traveller us
10
Very satisfied
Pros:

Very clean

2026-05-21 via Nuitee
C
Corinna solo_traveller us
10
2026-05-18 via Nuitee