Holiday Inn Express Hotel & Suites Dallas - Grand Prairie I-20 by IHG

Hotels
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Holiday Inn Express
8.6 (417 reviews)
4112 South Carrier Parkway , Grand Prairie , us

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Free
Children allowed

Facilities

Offsite parking discounted rates available
Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Swimming pool
Lift / Elevator
Luggage storage
Express check-in/check-out
Safety deposit box
Fax/photocopying
See all facilities

Review Highlights

Pros:
Friendly staff
Clean rooms
Good breakfast
Cons:
Missing smart TV
Noise from adjacent rooms

Categories

Cleanliness
8.24
The room was clean; however, there were some complaints regarding the hotel staff's inability to address issues.
Service
9.01
Staff was friendly and accommodating, making for an excellent service experience.
Location
8.55
Convenient location with easy access to dining options.
Room Quality
8.7
Rooms were described as comfortable with great amenities.
Amenities
8.33
Nice breakfast options and comfortable bed, though lacking a smart TV.
Value for Money
8.49
Standard quality for this hotel tier, but some felt it could improve with features like a smart TV.
Food and Beverage
8.84
Breakfast selection was praised, especially coffee.
Overall Experience
8.61
General satisfaction with stay, despite minor issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-08 16:22

Property Description

Outdoor Pool and Whirlpool
The Holiday Inn Express in Grand Prairie boasts an inviting outdoor pool and a relaxing whirlpool, perfect for unwinding after a day of exploration.

Complimentary Breakfast and Business Center
Start your day right with a delicious breakfast buffet and catch up on the morning news with a free newspaper. Need to attend to work matters? Our business center has got you covered with fax, copy services, and a public computer.

Convenient Location and Nearby Attractions
Conveniently situated just off I-20, our hotel is close to Grand Prairie, Six Flags over Texas, and Cowboys Stadium. With free Wi-Fi throughout the hotel, comfortable rooms, and a fitness room, your stay at Holiday Inn Express will be both enjoyable and productive.

Book your stay now at the Holiday Inn Express Hotel & Suites Dallas – Grand Prairie I-20 for a memorable and comfortable experience.

Important information:

You must show a valid photo ID and credit card upon check-in. Please note that all special requests cannot be guaranteed and are subject to availability upon check-in. Additional charges may apply.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: DFW

Property Policies

  • Parking

    Free public parking is possible on site (reservation is not needed).

  • Internet

    Wired internet is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 17 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Groups

    When booking more than 6 rooms, different policies and additional supplements may apply.

  • Pets

    Pets are not allowed.

Location

Guest Reviews

8.6
Based on 417 reviews
Cleanliness: 8.24
Service: 9.01
Location: 8.55
Room Quality: 8.7
Amenities: 8.33
Value for Money: 8.49
Food and Beverage: 8.84
Overall Experience: 8.61
H
howard • couple • us
9
Very comfortable
Pros:

It was nice and clean

Cons:

It was fine

2026-04-11 • via Nuitee
M
Michele • solo_traveller • us
8
It was a nice stay for a short time very clean environment comfortable rooms pleasant staff.
Pros:

It was close to the freeway,places to eat and shopping very clean not far from the airport and quiet. Housekeeping was excellent. Bed was very comfortable, nice rooms. Good breakfast in the morning with an assortment of dishes and snacks to eat

Cons:

One of the lamps wasn’t working in the room, the charging ports wasn’t functioning and had to find another way around that to charge my devices. Also the shower door sealer was coming off the door. I mentioned it to the desk he said that he’ll send someone up to check it out however no one showed up. Plus the remote for the tv had issues working

2026-04-09 • via Nuitee
S
Swafford • family_with_children • us
10
2026-04-06 • via Nuitee
S
Sowell • family_with_children • us
10
2026-04-05 • via Nuitee
L
Latoya • family_with_children • us
8
2026-03-30 • via Nuitee
C
Christy • couple • us
10
2026-03-20 • via Nuitee
J
Jennifer • family_with_children • us
9
Worth the cost
Pros:

Cleanliness, location, breakfast on site,

Cons:

The pool wasn’t kept up with, and besides check-in there wasn’t anyone ever at the front desk. Elevator was also super slow, noisy, and needs to be serviced.

2026-03-16 • via Nuitee
M
Marcela • family_with_children • us
10
2026-03-09 • via Nuitee
P
Paul • couple • us
10
2026-03-08 • via Nuitee
M
Marcella • solo_traveller • us
10
2026-03-04 • via Nuitee
W
Warren • couple • us
10
2026-03-01 • via Nuitee
W
Wagner • family_with_children • us
7
It was good
Pros:

No problem at all

2026-01-20 • via Nuitee
J
Jose • couple • us
10
Pros:

Everything

2026-01-19 • via Nuitee
E
Eman • family_with_children • us
7
Convient Location
Pros:

Location was central to a lot of restaraunts and stores. Breakfast was typical hotel breakfast.

Cons:

The best was too high, not the best choice for older people access.

2026-01-19 • via Nuitee
B
Benjamin • couple • us
4
Ok
Pros:

Room was not very clean

Cons:

Cleanliness

2026-01-19 • via Nuitee
M
Meron • solo_traveller • us
7
2026-01-15 • via Nuitee
R
Richard • family_with_children • us
10
Pros:

It was clean and nice. Staff was friendly too.

Cons:

The bed was not comfortable and we asked for more towels when I booked the room and we didn't get them.

2026-01-15 • via Nuitee
M
MAKESHA • couple • us
8
Pros:

Clean and friendly staff

Cons:

The bed was very uncomfortable

2026-01-11 • via Nuitee
P
Patrick • solo_traveller • us
10
Just relaxing
Pros:

Great

Cons:

Don’t change anything

2026-01-04 • via Nuitee
A
Alaze • couple • us
10
2025-12-30 • via Nuitee