Holiday Inn Express Hotel & Suites Lancaster-Lititz by IHG

Hotels
•
Holiday Inn Express
8.3 (614 reviews)
101 Crosswinds Drive , Lititz , us

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Free
Children allowed
Pets allowed

Facilities

Offsite parking discounted rates available
Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Swimming pool
Pets allowed
Lift / Elevator
Express check-in/check-out
Safety deposit box
Fax/photocopying
See all facilities

Review Highlights

Pros:
Friendly staff
Centrally located
Good breakfast
Cons:
Cleanliness issues
High prices for quality
Room quality concerns

Categories

Cleanliness
7.94
Some reviews mentioned cleanliness issues such as dirty toilets and dingy areas.
Service
9.41
Staff were frequently described as friendly and helpful.
Location
9.45
Centrally located and perfect for quick trips to the town.
Room Quality
7.9
Rooms were described as comfortable but some mentioned hard beds and a need for improvements.
Amenities
7.43
Amenities were satisfactory, though some areas such as the pool and breakfast area need upkeep.
Value for Money
6.89
Many reviews noted the hotel was priced too high for the quality received.
Food and Beverage
8.44
Breakfast was generally praised, but some mentioned it could have been better.
Overall Experience
8.91
Most guests had good experiences but noted some areas for improvement.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-06 17:34

Property Description

Modern Comforts and Convenience

The Holiday Inn Express Hotel & Suites Lancaster-Lititz offers a perfect blend of modern comforts and convenience. With an indoor pool and free WiFi, this hotel ensures a relaxing stay for all guests.

Delicious Breakfast and Amenities

Start your day right with a hot breakfast buffet served each morning. Additionally, take advantage of the on-site fitness center, business center, and laundry room to meet all your needs during your stay.

Nearby Attractions

Conveniently located near popular attractions, including the Landis Valley Farm Museum and Dutch Wonderland, there is no shortage of things to explore during your visit.

Book now to experience the ultimate comfort and convenience at the Holiday Inn Express Hotel & Suites Lancaster-Lititz.

Important information:

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: LNS

Property Policies

  • Parking

    Free private parking is possible on site (reservation is not needed).

  • Pets

    Pets are allowed on request. Charges may be applicable.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    Children up to and including 17 years old stay for free when using an existing bed.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

  • Groups

    When booking more than 6 rooms, different policies and additional supplements may apply.

Location

Guest Reviews

8.3
Based on 614 reviews
Cleanliness: 7.94
Service: 9.41
Location: 9.45
Room Quality: 7.9
Amenities: 7.43
Value for Money: 6.89
Food and Beverage: 8.44
Overall Experience: 8.91
C
Cynthia • extended_group • us
10
Everything was wonderful - we are already planning our next trip, and will definitely be staying at Holiday Inn Express!
Pros:

It was clean and cheerful, easy to drive to and situated near many attractions and eateries. The staff was friendly and welcoming and the room was lovely.

Cons:

Not a thing!

2026-03-28 • via Nuitee
I
Inita • family_with_children • us
10
Great!
Pros:

The best part of my experience was the way the front desk treated me. Darren and his female colleague (her name escapes me) were the best! They stood up every time we entered, they didn’t hesitate to give us additional linen and they made us felt very welcomed. Helped us with directions and all. Breakfast the next morning was ok. The food in my opinion wasn’t rotated. Even that didn’t take away from my overall experience. Best hotel near Spooky Nook, we will be back.

2026-03-26 • via Nuitee
O
Otten • family_with_children • us
6
2026-03-26 • via Nuitee
N
Nino • couple • us
10
2026-03-25 • via Nuitee
S
SKYY • family_with_children • us
10
2026-03-23 • via Nuitee
B
Brigitte • family_with_children • us
9
The location was perfect for our stay and the staff were wonderful.
Pros:

The location was perfect. Away from business but still close to food and shopping. The breakfast exceeded our expectations. There was something new each morning (we were there for 3 mornings) and my kids were very happy. The staff was friendly and the hotel was clean. We especially enjoyed the pool!

Cons:

There was nothing that we didn't like. Everything met or exceeded our expectations

2026-03-23 • via Nuitee
W
Whitney • family_with_children • us
10
Pros:

Night staff was awesome and helpful.

Cons:

Too much chlorine in the pool

2026-03-23 • via Nuitee
X
xu • family_with_children • us
9
Overall, a good stay. My daughter’s school is nearby, and we would choose to stay here again next time we visit her.
Pros:

The room setup was great — we booked a room with two queen beds plus a sofa bed, and the sofa bed also opens into a full-size bed. Traveling with my parents and two kids, the space felt comfortable and not crowded at all. The breakfast selection was also quite good. There is an indoor swimming pool, which the kids really enjoyed.

Cons:

Overall the hotel is good. We stayed for three days in total, but one night we were disturbed by constant walking noise from the upstairs neighbors late at night, and there were also loud conversations from people in the hallway. Sound insulation seems to be a common issue with this type of building.

2026-03-22 • via Nuitee
X
xu • family_with_children • us
8
2026-03-22 • via Nuitee
P
Patricia • couple • us
9
Pros:

Breakfast was wonderful. There was a wide variety of choices, and the food was delicious.

2026-03-04 • via Nuitee
L
Leah • family_with_children • us
5
Good location with comfy beds but no hot water
Pros:

The location was perfect for what we needed. The beds were comfortable and the size of the room was amazing

Cons:

You could hear the wash running from the room above us and it was really loud. We also did not have any hot water for the shower. I told the staff along with another person who said the same thing but we were told the hotel had a lot of people so that’s why there was no hot water. I would assume the hot water heater should be able to heat the entire hotel at capacity. The response was frustrating. That’s pretty unacceptable to not have hot water and basically be told to deal with it. We paid a decent price for that room and to not have hot water is crazy.

2026-03-01 • via Nuitee
M
McKee • family_with_children • us
10
We were there for a volleyball tournament in Spooky Nook, the hotel was very accommodating
Pros:

The facility was very clean and all of the staff was very polite.

Cons:

no issues

2026-02-28 • via Nuitee
C
Claudia • family_with_children • us
8
2026-02-24 • via Nuitee
B
Breannah • solo_traveller • us
10
Pros:

The cleanliness, updated rooms, breakfast was delicious and had several options.

2026-02-10 • via Nuitee
M
Melissa • family_with_children • us
1
2026-01-28 • via Nuitee
S
Singh • family_with_children • us
9
2026-01-25 • via Nuitee
M
Myers • family_with_children • us
10
Great place to stay.
Pros:

The location had access to gas, food etc..close by. The place was exceptionally clean. They take care of the facility. The front desk was personable and friendly. In the room, I liked the walk-in shower, and they have a section where you can lay your luggage: enough room for two suitcases. We didn't have time for breakfast, but we did look in, and there appeared to have a good variety of items.

Cons:

There wasn't anything I didn't like.

2026-01-24 • via Nuitee
Y
yocelyn • family_with_children • us
10
2026-01-20 • via Nuitee
R
Rebekah • family_with_children • us
10
2026-01-19 • via Nuitee
J
Joe • family_with_children • us
9
2026-01-19 • via Nuitee