Holiday Inn Express Stevenage by IHG

Hotels
•
Holiday Inn Express
8 (4574 reviews)
Danestrete , Stevenage , gb

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Children allowed
Pets allowed

Facilities

Non-smoking rooms
Family rooms
Pets allowed
Lift / Elevator
Luggage storage
Express check-in/check-out
Safety deposit box
Fax/photocopying
Facilities for disabled guests
Non-smoking throughout
See all facilities

Review Highlights

Pros:
Friendly staff
Good value for money
Clean and comfortable
Great location
Cons:
Dirty bathroom
Breakfast busy
Lumpy pillows
No mini bar

Categories

Cleanliness
7.33
There were dirty marks on the carpet and a toilet that was not flushed.
Service
8.8
Staff were friendly and provided good service.
Location
8.84
Nice central location and quiet, with nearby restaurants.
Room Quality
7.79
Comfortable rooms but some mentioned the pillow was lumpy.
Amenities
7.32
Lacked a mini bar and had issues with TV.
Value for Money
8.28
Excellent for the price including breakfast.
Food and Beverage
7.83
Quality of meals was praised, but breakfast was reported to be busy.
Overall Experience
7.8
Generally a good experience with a few minor issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-20 01:35

Property Description

Modern Accommodation in Town Centre
Holiday Inn Express Stevenage offers a contemporary stay in the heart of the town. With convenient access to the railway station and the A1 motorway, exploring both Stevenage and Central London is a breeze.

Comfortable Rooms with Essential Amenities
Enjoy spacious en-suite rooms equipped with a flat-screen TV, power shower, and air conditioning. Stay connected with complimentary WiFi and kick start your day with a delicious breakfast buffet.

Relaxing Lounge and Nearby Dining Options
Unwind in the modern Great Room lounge with a drink from the licensed bar. Explore the variety of dining choices in the vicinity or opt for the hotel's snack menu. End your day on a satisfying note.

Book your stay at Holiday Inn Express Stevenage for a seamless blend of comfort and convenience.

Important information:

If booking the 'Double Room with Sofa Bed' and you require assistance to set up the extra bed, please inform the hotel via the special requests box when booking.

Please note that the card used to make the reservation must be presented upon check-in and verified by PIN.

Please note that cash payments are not allowed.

When traveling with pets, please note that an extra charge of GBP 30 per pet, per stay, applies. Pets are welcomed by prior arrangement with the hotel.

Please contact the property in advance of your stay to check the availability of pet-friendly rooms.Guests under the age of 18 can only check in with a parent or official guardian.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: LTN

Property Policies

  • Pets

    Pets are allowed on request. Charges may be applicable.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Parking

    No parking available.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    Children up to and including 17 years old stay for free when using an existing bed.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

  • Groups

    When booking more than 6 rooms, different policies and additional supplements may apply.

Location

Guest Reviews

8
Based on 4574 reviews
Cleanliness: 7.33
Service: 8.8
Location: 8.84
Room Quality: 7.79
Amenities: 7.32
Value for Money: 8.28
Food and Beverage: 7.83
Overall Experience: 7.8
B
Barbara • solo_traveller • nl
8
2026-05-16 • via Nuitee
M
Mark • solo_traveller • gb
1
Overpriced mediocrity
Pros:

Check in was easy and pleasant

Cons:

Shower temperature kept changing while using it. Staff just shrugged :-(
It’s also expensive for mediocre accommodation and breakfast. They need to improve the quality of the food. Eggs were okay.

2026-05-16 • via Nuitee
Z
Zeel • solo_traveller • gb
10
2026-05-16 • via Nuitee
L
Lawrence • solo_traveller • gb
8
It was a comfortable stay for me. Thank you to everyone at the Stevenage holiday inn express.
Pros:

Great Thanks

Cons:

The fan in bathroom on all night.

2026-05-16 • via Nuitee
Z
Zeel • solo_traveller • gb
10
2026-05-16 • via Nuitee
T
Talitha • couple • gb
9
Great room great staff scrambled egg was a bit dry
Pros:

Close to venue

Cons:

Easy to get to

2026-05-16 • via Nuitee
Z
Zeel • solo_traveller • gb
10
2026-05-16 • via Nuitee
K
Klink • solo_traveller • nl
7
2026-05-15 • via Nuitee
C
Chris • couple • gb
1
My overall stay was ok but I was bitten by something in the bed can someone call me please
Pros:

I was bitten by something in the bed and it was very painful

Cons:

Not getting bitten

2026-05-14 • via Nuitee
L
Lyn • couple • gb
10
Pros:

The place was very quiet.

2026-05-13 • via Nuitee
C
Carly • couple • gb
8
2026-05-13 • via Nuitee
H
Helen • solo_traveller • us
10
Customer Satisfaction on Point
Pros:

Special attention. We arrived early after an overnight flight from the USA and they offered to look after our bags until our rooms were ready. They also invited us to have some breakfast while we waited, which was much appreciated. Additionally, our rooms were assigned early.

Cons:

Parking in the town center.

2026-05-12 • via Nuitee
S
Sharon • couple • gb
9
Very good
Pros:

Good staff and cleanliness

Cons:

Beds rock hard

2026-05-12 • via Nuitee
R
Rachel • family_with_children • gb
10
2026-05-12 • via Nuitee
S
Sharon • couple • gb
9
Very good
Pros:

Staff breakfast cleanliness

Cons:

Beds were very hard

2026-05-12 • via Nuitee
J
Jordi • extended_group • es
7
Pot millorar
Pros:

La ubicació

Cons:

L’actitud de servei del personal. Feien la feina amb desgana i malament.
L’esmorzar: poca varietat i cada dia hi faltava alguna cosa aue no tenien

2026-05-11 • via Nuitee
M
Maria • couple • gb
10
Pros:

Breakfast was excellent
Room is good
Staff were accomodating.
Excellent

Cons:

nil

2026-05-11 • via Nuitee
A
Ayomikun • couple • gb
7
Good and satisfied
Pros:

Good

Cons:

The check in time should be 14:00 not 15:00

2026-05-11 • via Nuitee
D
dave • extended_group • gb
8
2026-05-11 • via Nuitee
C
Claire • family_with_children • gb
7
Great but disappointed with breakfast
Pros:

Room greeting by staff

Cons:

I paid for breakfast and yoghurt had run out by 8.45am Sunday it's all I wanted with granola and fruit

2026-05-11 • via Nuitee