Holiday Inn Express Hemel Hempstead by IHG

Hotels
•
Holiday Inn Express
8.2 (4752 reviews)
Stationers Place, Apsley , Hemel Hempstead , gb

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Free
Children allowed
Pets allowed

Facilities

WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
24-hour front desk
Restaurant
Heating
Family rooms
Pets allowed
See all facilities

Review Highlights

Pros:
Good breakfast
Great location
Cons:
Cleanliness issues
Heating problems

Categories

Cleanliness
6.84
Several reviews mentioned cleanliness issues like dirty carpets and a tissue under the mattress protector.
Service
7.81
Mixed feelings about service; some staff were friendly while one was noted as unfriendly.
Location
9.35
Positive feedback regarding the location, particularly for access to attractions like Harry Potter studios.
Room Quality
7.3
Rooms described as small and cold, and issues with heating were highlighted.
Amenities
8.33
Good atmosphere and breakfast quality were highlighted; however, some amenities like heating were lacking.
Value for Money
8.79
Generally considered good value, especially for the price.
Food and Beverage
8.34
Breakfast was rated positively; however, it was also noted as basic in some reviews.
Overall Experience
8.81
Mixed feelings overall; happy with specific aspects but noted several issues that affected comfort.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-10 16:32

Property Description

Modern Comforts
Experience comfort and convenience at our modern Hemel Hempstead hotel. Each air-conditioned room features a 32-inch flat screen TV and en suite shower room, ensuring a relaxing stay.

Delicious Dining
Indulge in our daily breakfast buffet offering a variety of options, from continental delights to hearty classics like scrambled eggs and bacon. Join us for evening meals or grab a snack and drink from our bar and vending area at any time.

Convenient Location
Located near major motorway junctions, our hotel is easily accessible and perfect for both business and leisure travelers. Explore nearby attractions like Central London, Wembley, and the Harry Potter Studio Tour, all within reach. Book now for a memorable stay at Holiday Inn Express Hemel Hempstead.

Important information:

Car parking is available for hotel residents and is allocated on a first-come first-served basis.

If booking a Double Room with Sofa Bed and you require the hotel to set up the extra bed, please inform the hotel via the Special Requests box during the booking process.

Please note, that the card used to make the reservation must be presented upon check-in and verified by pin.

Please note that cash payments are not allowed.

When traveling with pets, please note that an extra charge of 30 GBP per pet, per stay applies. Pets are welcomed by prior arrangement with the hotel.

Guests are required to show a photo identification and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Guests under the age of 18 can only check in with a parent or official guardian.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: LTN

Property Policies

  • Pets

    Pets are allowed on request. Charges may be applicable.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    Children up to and including 17 years old stay for free when using an existing bed.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

  • Groups

    When booking more than 6 rooms, different policies and additional supplements may apply.

  • Parking

    Free public parking is possible on site (reservation is not possible).

Location

Property Accessibility

Total Disability Score: 42.86
Public Area
  • Ramp: No
  • Entrance Leveled: No
  • Pet Friendly: No
Reception And Restaurant
  • Reception Hearing Accessible: No
  • Reception Wheelchair Accessible: No
  • Restaurant Wheelchair Accessible: No
Elevator
  • Elevator Audio Signals: No
  • Elevator Braille Numbers: Yes
  • Elevator Contrasting Buttons: No
  • Elevator Visual Signs: No
Show all accessibility features

Guest Reviews

8.2
Based on 4752 reviews
Cleanliness: 6.84
Service: 7.81
Location: 9.35
Room Quality: 7.3
Amenities: 8.33
Value for Money: 8.79
Food and Beverage: 8.34
Overall Experience: 8.81
M
Martin • couple • de
10
Perfect for our trip
Pros:

Very comfortable and quiet

Cons:

N/a

2026-06-27 • via Nuitee
A
Amina • extended_group • fr
8
2026-06-27 • via Nuitee
B
Brendan • family_with_children • gb
8
Pros:

Great breakfast, very friendly staff. Great A/C In the breakfast area.

Cons:

No A/C in the rooms.

2026-06-27 • via Nuitee
U
Undiaenelpolo • solo_traveller • es
8
2026-06-26 • via Nuitee
A
Abdul • family_with_children • gb
8
Comfortable stay close to London
Pros:

The hotel is easily accessible, ample free parking, amenities close by and trains to London just few minutes walk away. The staff was helpful and friendly.

Cons:

The cooling system was a bit noisy.

2026-06-26 • via Nuitee
S
Sarah • solo_traveller • es
7
Bien ubicado y con A/A
Pros:

Aire acondicionado
Ubicación al lado de la estación de Apsley

Cons:

Desayuno regular, huevos nada apetecibles
Olía un poco regu

2026-06-26 • via Nuitee
A
Anthony • solo_traveller • gb
9
Very good overall
Pros:

The staff were great and very accomodating

Cons:

The dishes and cups in the breakfast area were dirty.

2026-06-26 • via Nuitee
S
Sharmistha • solo_traveller • gb
10
Really brilliant; the staff working make this a fun safe, warm welcoming hotel.
Pros:

The staff were so friendly and welcoming
One often thinks that a Holiday Inn will be formulaic and although there were Holiday Inn touches , the hotel had its own identity. The bar and reception area were so relaxing but also laid back and fun.
The staff working there really make the hotel what it is

Cons:

There was no AC ( but that’s ok )

2026-06-26 • via Nuitee
C
Claire • solo_traveller • gb
10
2026-06-26 • via Nuitee
J
Jacek • couple • gb
10
Jest w porządku
Pros:

Wszystko ok

Cons:

Brak klimatyzacji

2026-06-26 • via Nuitee
D
David • solo_traveller • gb
6
Pros:

Location and staff

Cons:

Room smelt of aftershave as if to disguise another smell

2026-06-26 • via Nuitee
L
Linda • couple • gb
10
2026-06-26 • via Nuitee
V
Victoria • family_with_children • gb
6
2026-06-25 • via Nuitee
A
Alan • solo_traveller • pl
9
Pros:

Super okolica

2026-06-25 • via Nuitee
A
alain • family_with_children • fr
8
Nous pratiquons cet hôtel depuis des années pour ses commodités
Pros:

Nous pratiquons cet hôtel depuis des années pour ses commodités

Cons:

La climatisation était aléatoire et demande à être vérifiée

2026-06-25 • via Nuitee
C
Chris • solo_traveller • gb
7
2026-06-24 • via Nuitee
F
Funmi • solo_traveller • gb
4
Pros:

The breakfast is poorly. Most were cooked in the microwave. No sunny side up eggs. Chef refuses to make some. Very set in their ways.

2026-06-23 • via Nuitee
B
Bernard • couple • fr
9
2026-06-22 • via Nuitee
S
Sarah • solo_traveller • gb
8
Great location, good for an over night stop over.
Pros:

The staff are really friendly. The hotel is clean and has a good vibe. The hotel is clean. The location is lovely and convienient.

Cons:

There is a uni bathroom feel about the shower cubical. There was an akward light acorss the top of the beds which meant you either hot your head on a sharp corner or felt like you were falling off the bed.

2026-06-22 • via Nuitee
R
Rikki • solo_traveller • gb
10
2026-06-22 • via Nuitee