Holiday Inn Express Hemel Hempstead by IHG

Hotels
•
Holiday Inn Express
8.2 (4607 reviews)
Stationers Place, Apsley , Hemel Hempstead , gb

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Free
Children allowed
Pets allowed

Facilities

Offsite parking discounted rates available
Parking
Non-smoking rooms
Restaurant
Family rooms
Pets allowed
Lift / Elevator
Luggage storage
Safety deposit box
Fax/photocopying
See all facilities

Review Highlights

Pros:
Good breakfast
Great location
Cons:
Cleanliness issues
Heating problems

Categories

Cleanliness
6.84
Several reviews mentioned cleanliness issues like dirty carpets and a tissue under the mattress protector.
Service
7.81
Mixed feelings about service; some staff were friendly while one was noted as unfriendly.
Location
9.35
Positive feedback regarding the location, particularly for access to attractions like Harry Potter studios.
Room Quality
7.3
Rooms described as small and cold, and issues with heating were highlighted.
Amenities
8.33
Good atmosphere and breakfast quality were highlighted; however, some amenities like heating were lacking.
Value for Money
8.79
Generally considered good value, especially for the price.
Food and Beverage
8.34
Breakfast was rated positively; however, it was also noted as basic in some reviews.
Overall Experience
8.81
Mixed feelings overall; happy with specific aspects but noted several issues that affected comfort.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-10 16:32

Property Description

Modern Comforts
Experience comfort and convenience at our modern Hemel Hempstead hotel. Each air-conditioned room features a 32-inch flat screen TV and en suite shower room, ensuring a relaxing stay.

Delicious Dining
Indulge in our daily breakfast buffet offering a variety of options, from continental delights to hearty classics like scrambled eggs and bacon. Join us for evening meals or grab a snack and drink from our bar and vending area at any time.

Convenient Location
Located near major motorway junctions, our hotel is easily accessible and perfect for both business and leisure travelers. Explore nearby attractions like Central London, Wembley, and the Harry Potter Studio Tour, all within reach. Book now for a memorable stay at Holiday Inn Express Hemel Hempstead.

Important information:

Car parking is available for hotel residents and is allocated on a first-come first-served basis.

If booking a Double Room with Sofa Bed and you require the hotel to set up the extra bed, please inform the hotel via the Special Requests box during the booking process.

Please note, that the card used to make the reservation must be presented upon check-in and verified by pin.

Please note that cash payments are not allowed.

When traveling with pets, please note that an extra charge of 30 GBP per pet, per stay applies. Pets are welcomed by prior arrangement with the hotel.

Guests are required to show a photo identification and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Guests under the age of 18 can only check in with a parent or official guardian.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: LTN

Property Policies

  • Pets

    Pets are allowed on request. Charges may be applicable.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    Children up to and including 17 years old stay for free when using an existing bed.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

  • Groups

    When booking more than 6 rooms, different policies and additional supplements may apply.

  • Parking

    Free public parking is possible on site (reservation is not possible).

Location

Property Accessibility

Total Disability Score: 42.86
Public Area
  • Ramp: No
  • Entrance Leveled: No
  • Pet Friendly: No
Reception And Restaurant
  • Reception Hearing Accessible: No
  • Reception Wheelchair Accessible: No
  • Restaurant Wheelchair Accessible: No
Elevator
  • Elevator Audio Signals: No
  • Elevator Braille Numbers: Yes
  • Elevator Contrasting Buttons: No
  • Elevator Visual Signs: No
Show all accessibility features

Guest Reviews

8.2
Based on 4607 reviews
Cleanliness: 6.84
Service: 7.81
Location: 9.35
Room Quality: 7.3
Amenities: 8.33
Value for Money: 8.79
Food and Beverage: 8.34
Overall Experience: 8.81
L
Landick • couple • gb
9
very enjoyable
Pros:

every thing can't complain

Cons:

nothing

2026-05-16 • via Nuitee
B
baczek86 • family_with_children • pl
8
Cons:

Śniadanie powinno być bardziej różnorodne

2026-05-15 • via Nuitee
B
baczek86 • family_with_children • pl
8
Cons:

Śniadanie powinno być bardziej różnorodne

2026-05-15 • via Nuitee
N
nicole • family_with_children • fr
10
2026-05-14 • via Nuitee
M
Melvyn • couple • gb
10
Another great stay
Pros:

Another really great stay. Spotlessly clean bedroom and we appreciate how dog friendly the hotel is.

2026-05-13 • via Nuitee
A
Artemis • couple • gr
9
2026-05-12 • via Nuitee
L
Leanna • solo_traveller • za
9
Pros:

Slept very well, comfy bed

2026-05-12 • via Nuitee
R
Ruth • couple • gb
9
2026-05-12 • via Nuitee
K
ken • solo_traveller • gb
10
2026-05-12 • via Nuitee
M
Mattia Luca • solo_traveller • fr
8
Perfect
Pros:

Lovely staff, clean spacious rooms and just a few steps to Apsley station. Really liked the proximity to the river and some nice pubs.

2026-05-12 • via Nuitee
J
Jane • couple • gb
7
Staff excellent
Pros:

Staff were 10/10

Cons:

Twin room. We kept banging our heads on the head board. As the room was meant to be double room I think.

2026-05-12 • via Nuitee
V
VENDEVILLE • solo_traveller • fr
9
Pros:

Le confort des chambres et le petit déjeuner copieux et varié

Cons:

Un peu loin de Londres

2026-05-11 • via Nuitee
V
VENDEVILLE • solo_traveller • fr
9
2026-05-11 • via Nuitee
B
Birgit • solo_traveller • de
9
Pros:

comfortable room and bed, quiet, parking space, walking distance to other bars/restaurants, hot chocolate at breakfast

Cons:

toilet smelled unpleasant, berries at breakfast were still frozen

2026-05-11 • via Nuitee
C
CLAIRE • family_with_children • fr
8
Très bien placé et propre super petit déjeuner
Pros:

Très bien placé et propre

Cons:

Le lit d appoint pour les enfants étaient très petit

2026-05-10 • via Nuitee
I
Imogen Nichola • family_with_children • gb
10
Fab location, even better staff and value for money
Pros:

All the staff from the cleaners to the waiters were absolutely outstanding - especially with our handful of a three year old. They looked after us from the moment we arrived

Cons:

Genuinely, nothing

2026-05-10 • via Nuitee
E
EmiMarra90 • solo_traveller • it
8
2026-05-10 • via Nuitee
G
gail • solo_traveller • gb
8
2026-05-10 • via Nuitee
N
Noel • family_with_children • gb
10
Lovely the staff were 10/10 I didn’t encounter one person who wasn’t pleasant to interact with, would recommend and
Pros:

Nice location, clean, not too loud

2026-05-09 • via Nuitee
B
Bruce • solo_traveller • gb
8
2026-05-09 • via Nuitee