HOLIDAY INN EXPRESS KENT

Hotels
9.1 (20 reviews)
1215 Sanctuary View Drive , Kent , US

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Facilities

Television in common areas
Front desk (limited hours)
Free wired internet
Access to nearby indoor pool
Self parking (surcharge)
Pool sun loungers
Fitness facilities (surcharge)
Internet access
Swimming nearby
Fitness facilities (surcharge)
See all facilities

Review Highlights

Pros:
Friendly, helpful and accommodating staff
Very clean / exceptionally clean property (majority of reviews)
Complimentary breakfast with good selection
Quiet location
Comfortable beds
Strong fitness center
Convenient for local visits (e.g., Kent State)
Good shower performance reported in several rooms
Cons:
Some rooms have worn linens/towels
Occasional stains (tub) reported
Thin walls / noise from adjacent rooms or above
Few electrical outlets in some rooms; blinds not working
Not celiac-friendly breakfast options
Isolated rude/dismissive front desk clerk
Occasional breakfast equipment (machine) out of service
Some rooms need upgrades or have low water pressure

Categories

Cleanliness
8.6
Generally praised as very/exceptionally clean throughout the property, though a few guests reported a stained tub and some old/worn linens and towels.
Service
9.6
Staff repeatedly described as friendly, helpful and accommodating; there is an isolated report of a rude/dismissive clerk but overall service is a strong positive.
Location
9.2
Convenient and quiet location, mentioned positively for ease of access and suitability for campus visits.
Room Quality
8.5
Rooms are comfortable with good beds and, in many cases, strong shower performance; several guests noted issues like worn linens, a stained tub, few outlets, non-operating blinds, and occasional thin walls/noise.
Amenities
9.3
Amenities (notably a strong fitness center and complimentary breakfast) are well maintained and appreciated; one report of a broken breakfast machine but overall amenities are a highlight.
Value for Money
8.9
Some guests call the property expensive but worth it given the cleanliness, service and amenities; overall perceived as fair value.
Food and Beverage
9
Breakfast is consistently praised as good and complimentary, though not celiac-friendly and with occasional equipment issues.
Overall Experience
9.7
Overall very positive experience: clean, comfortable, quiet stays with friendly staff; isolated negative incidents did not dominate impressions.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-11-05 14:20

Property Description

Luxurious Accommodation
Immerse yourself in comfort and style at HOLIDAY INN EXPRESS KENT. Enjoy air-conditioned rooms with modern amenities including free WiFi and a coffee machine. The hotel also offers private parking for your convenience.

Relaxation and Recreation
Unwind and recharge at the indoor swimming pool, perfect for a refreshing dip or some leisurely laps. Whether you're traveling for business or pleasure, take advantage of this relaxing oasis during your stay.

Convenient Location
Located near popular attractions such as Akron Art Museum and Akron Zoological Park, HOLIDAY INN EXPRESS KENT offers easy access to local points of interest. Plus, with helpful staff available at the reception, you'll have all the assistance you need for a seamless stay.

Book your stay at HOLIDAY INN EXPRESS KENT now for a memorable and enjoyable experience.

Important information:

Guests are required to show a photo identification and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: CAK

Location

Guest Reviews

9.1
Based on 20 reviews
Cleanliness: 8.6
Service: 9.6
Location: 9.2
Room Quality: 8.5
Amenities: 9.3
Value for Money: 8.9
Food and Beverage: 9
Overall Experience: 9.7
E
Elithe
8
Pros:

Great service. Breakfast was good but not celiac-friendly.

2025-10-08 • via Nuitee
M
Monica • family
10
Pros:

Very nice for a Kent State University visit.

2025-10-06 • via Nuitee
N
Neil
4
Pros:

The staff were friendly but the overall hotel decor needs to be upgraded. The linens and towels were old and worn.

2025-09-30 • via Nuitee
B
Bobby
10
Pros:

Very clean and staff was great!

2025-09-25 • via Nuitee
J
Jeffrey • family
10
Pros:

Very well maintained, even though it's a newer property. Great breakfast

2025-09-14 • via Nuitee
B
Bruce • family
10
Pros:

Very clean and quiet location

2025-09-05 • via Nuitee
M
Meredith • family
6
Pros:

The room was ok.There were barely any outlets in this room to use.The blinds did not operate. We were not handicapped, and they put us in a room that was handicap accessible. This was not great. It was fine for a quick sleep but other then that it was not good.

2025-08-31 • via Nuitee
B
Bernadette
10
Pros:

Great staff very accommodating for all needs. Great room, shower was hot and great pressure.
Really checks all the boxes.

2025-08-31 • via Nuitee
D
Diana • family
10
Pros:

Great visit - the staff was helpful and friendly, hotel is clean, and in a good location!

We will be back to visit!

2025-08-29 • via Nuitee
D
Diana • family
10
Pros:

My daughter and I I have really enjoyed the stay so far!! The hotel is clean and well kept, the staff is very helpful and friendly, and they make you feel welcome.

Keep up the good work and thank you for your hospitality. We will be back!

2025-08-23 • via Nuitee
R
Renee • family
10
Pros:

It was really nice friendly staff too

2025-08-02 • via Nuitee
L
Linda
8
Pros:

Staff was great, beds extremely comfortable and free breakfast was delicious. The only down fall was you can hear every move the room above you make. Was awoke at 645am with children running back and forth for over an hour.

2025-07-28 • via Nuitee
A
angela
10
Pros:

Staff didn't keep my credit card on file

2025-07-18 • via Nuitee
P
Philip
6
Pros:

Good location, cookie cutter property. Needed upgrades

2025-07-15 • via Nuitee
M
Maurice
10
Pros:

This was the break I needed.

2025-07-13 • via Nuitee
J
Jeff
10
Family Trip
Pros:

Great place to stay and relax after a long day's drive! The Fitness Center was excellent as was the breakfast!

2025-07-06 • via Nuitee
B
Brandon • family_with_children
8
Pros:

Great stay! The tub had a stain but other than that, the start was great!

2025-07-05 • via Nuitee
L
Lynn A • partner
10
Pros:

I like the fact that they have a full breakfast and it’s free. It’s a very elegant hotel. Quiet as can be and yes, it is expensive but it’s worth it.

2025-06-26 • via Nuitee
J
Jamie
10
Pros:

Great hotel! The only issue I had is that the room beside me was playing the tv loudly late at night (after midnight) and it was annoying. I didn’t tell the front desk about it, because it wasn’t a huge deal, but the walls made be a bit thin. Definitely not a reason to not stay here. Breakfast was good. One of the machines wasn’t working but there was still plenty of other stuff offered.

2025-06-19 • via Nuitee
L
Lealon • partner
6
Pros:

The property was very clean & convenient location. Checking in was a little different. The clerk was rude & very dismissive. The hotel's amenities were very good, but there's no excuse for rudeness in the hospitality industry.

2025-06-14 • via Nuitee