Holiday Inn Express & Suites Kent - University Area by IHG

Hotels
•
IHG
9 (147 reviews)
1215 Sanctuary View Dr, Kent, Ohio, 44240 , Kent , US
1-330-673-9200

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Facilities

Free breakfast
Fitness facilities
Free WiFi
24-hour front desk
Fitness facilities
Conference space
Free breakfast
Safe-deposit box at front desk
Free newspapers in lobby
Internet access in public areas - high speed
See all facilities

Review Highlights

Pros:
Cleanliness
Great Staff
Good Location
Comfortable Beds
Breakfast
Cons:
Poor Room Design
Noise from Other Rooms

Categories

Cleanliness
9.14
Very clean and well maintained properties mentioned in reviews.
Service
9.61
Staff is consistently described as helpful, friendly, and accommodating.
Location
9.15
Good location noted in several reviews.
Room Quality
8.1
Room quality was mixed; some complaints about outlets and accessibility features.
Amenities
8.63
Free breakfast and comfortable beds mentioned positively.
Value for Money
9.09
Perceived as good value based on overall positive feedback.
Food and Beverage
9.14
Great breakfast highlighted by multiple guests.
Overall Experience
9.11
Overall positive experiences and intentions to return.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-11 00:41

Property Description

Recreational Amenities
Enjoy a refreshing dip in the indoor pool or break a sweat in the fitness center during your stay.

Featured Amenities
Indulge in a complimentary buffet breakfast and take advantage of conveniences like a 24-hour business center, free newspapers, and a 24-hour front desk.

Event Spaces
Planning an event? With 291 square feet of conference space and a meeting room, this hotel offers the perfect venue for your gatherings.

Experience comfort at Holiday Inn Express & Suites Kent - University Area and explore the nearby attractions. Book your stay now!

Important information:

  • The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
  • Cashless payment methods are available for all transactions.
  • Contactless check-out is available.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: CAK

Property Policies

  • Pets

    Pets not allowed

  • Pets

    Service animals are exempt from fees/restrictions

  • Check-in & Check-out

    Contactless check-out is available

  • Sustainability Certifications

    Property follows a brand or regulatory agency's sanitization guidelines Clean Promise (IHG)

  • General

    Cashless transactions are available

See all policies

Location

Guest Reviews

9
Based on 147 reviews
Cleanliness: 9.14
Service: 9.61
Location: 9.15
Room Quality: 8.1
Amenities: 8.63
Value for Money: 9.09
Food and Beverage: 9.14
Overall Experience: 9.11
E
Elithe
8
Pros:

Great service. Breakfast was good but not celiac-friendly.

2025-10-08 • via Nuitee
M
Monica • family
10
Pros:

Very nice for a Kent State University visit.

2025-10-06 • via Nuitee
N
Neil
4
Pros:

The staff were friendly but the overall hotel decor needs to be upgraded. The linens and towels were old and worn.

2025-09-30 • via Nuitee
B
Bobby
10
Pros:

Very clean and staff was great!

2025-09-25 • via Nuitee
J
Jeffrey • family
10
Pros:

Very well maintained, even though it's a newer property. Great breakfast

2025-09-14 • via Nuitee
B
Bruce • family
10
Pros:

Very clean and quiet location

2025-09-05 • via Nuitee
M
Meredith • family
6
Pros:

The room was ok.There were barely any outlets in this room to use.The blinds did not operate. We were not handicapped, and they put us in a room that was handicap accessible. This was not great. It was fine for a quick sleep but other then that it was not good.

2025-08-31 • via Nuitee
B
Bernadette
10
Pros:

Great staff very accommodating for all needs. Great room, shower was hot and great pressure.
Really checks all the boxes.

2025-08-31 • via Nuitee
D
Diana • family
10
Pros:

Great visit - the staff was helpful and friendly, hotel is clean, and in a good location!

We will be back to visit!

2025-08-29 • via Nuitee
D
Diana • family
10
Pros:

My daughter and I I have really enjoyed the stay so far!! The hotel is clean and well kept, the staff is very helpful and friendly, and they make you feel welcome.

Keep up the good work and thank you for your hospitality. We will be back!

2025-08-23 • via Nuitee
R
Renee • family
10
Pros:

It was really nice friendly staff too

2025-08-02 • via Nuitee
L
Linda
8
Pros:

Staff was great, beds extremely comfortable and free breakfast was delicious. The only down fall was you can hear every move the room above you make. Was awoke at 645am with children running back and forth for over an hour.

2025-07-28 • via Nuitee
A
angela
10
Pros:

Staff didn't keep my credit card on file

2025-07-18 • via Nuitee
P
Philip
6
Pros:

Good location, cookie cutter property. Needed upgrades

2025-07-15 • via Nuitee
M
Maurice
10
Pros:

This was the break I needed.

2025-07-13 • via Nuitee
J
Jeff
10
Family Trip
Pros:

Great place to stay and relax after a long day's drive! The Fitness Center was excellent as was the breakfast!

2025-07-06 • via Nuitee
B
Brandon • family_with_children
8
Pros:

Great stay! The tub had a stain but other than that, the start was great!

2025-07-05 • via Nuitee
L
Lynn A • partner
10
Pros:

I like the fact that they have a full breakfast and it’s free. It’s a very elegant hotel. Quiet as can be and yes, it is expensive but it’s worth it.

2025-06-26 • via Nuitee
J
Jamie
10
Pros:

Great hotel! The only issue I had is that the room beside me was playing the tv loudly late at night (after midnight) and it was annoying. I didn’t tell the front desk about it, because it wasn’t a huge deal, but the walls made be a bit thin. Definitely not a reason to not stay here. Breakfast was good. One of the machines wasn’t working but there was still plenty of other stuff offered.

2025-06-19 • via Nuitee
L
Lealon • partner
6
Pros:

The property was very clean & convenient location. Checking in was a little different. The clerk was rude & very dismissive. The hotel's amenities were very good, but there's no excuse for rudeness in the hospitality industry.

2025-06-14 • via Nuitee