Holiday Inn Express Hotel & Suites Conroe I-45 North by IHG

Hotels
•
Holiday Inn Express
8.5 (130 reviews)
2240 Stoneside Road, Conroe, Texas, 77303 , Conroe , US
+1 936-788-5200

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Facilities

Fitness facilities
ATM/banking
Conference space
Fireplace in lobby
Television in common areas
Free breakfast
Safe-deposit box at front desk
Multilingual staff
Internet access in public areas - high speed
Smoke-free property
See all facilities

Review Highlights

Pros:
Great breakfast (hot options)
Friendly/helpful staff and consistent service
Clean and comfortable rooms (many reports)
Nice, clean pool
Convenient location near restaurants and grocery
Comfortable beds and quiet stays
Cons:
Occasional cigarette smell/odors reported
Inconsistent cleanliness in some rooms (stains, cracked tile, worn carpet)
Isolated issues with refunds/cancellations (management/third-party disputes)
Occasional problems with water temperature or breakfast quality for some guests

Categories

Cleanliness
7.5
Mixed reports: multiple guests said rooms and pool were very clean, but there are notable complaints about cigarette/odors, excessive humidity, stained shower floor, patched/cracked tile, and worn hallway carpet — room cleanliness appears inconsistent.
Service
9
Generally praised: several mentions of friendly staff, nice front desk, and consistent great service; isolated negative report about management denying a refund, but overall service sentiment is positive.
Location
9
Strongly positive: many guests cite a great location close to restaurants, grocery store, convenient access and feeling safe in the area.
Room Quality
8
Mostly comfortable rooms with very cozy beds reported, but some guests experienced issues (humidity, lingering odors, lukewarm water, worn fixtures), indicating generally good rooms with occasional problems.
Amenities
9
Well-regarded amenities: the pool is frequently described as clean and attractive, plentiful parking noted, and general hotel facilities meet guest expectations.
Value for Money
8
Generally acceptable value: few direct comments on price; some dissatisfaction related to refunds/cancellations (external booking/credit issues) affects perceived value for a minority of guests.
Food and Beverage
9
Strong positive for breakfast: multiple guests called it one of the best breakfasts, with hot options and good food; a small number reported poor breakfast experiences, but overall F&B sentiment is very positive.
Overall Experience
8.5
Overall experience is positive for most guests (clean rooms, good breakfast, friendly staff, nice pool, convenient location) though there are notable negative experiences for a minority related to odors, cleanliness lapses, and refund issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-11-05 14:20

Property Description

Outdoor Pool and Fitness Center

Enjoy a refreshing dip in the outdoor pool or keep up with your fitness routine in the 24-hour fitness center.

Complimentary Breakfast and Internet Access

Start your day right with a complimentary buffet breakfast and stay connected with complimentary wireless and wired internet access.

Event Space and Amenities

Host your next event in the hotel's conference space, take advantage of the 24-hour business center, and enjoy the convenience of free self-parking.

Immerse yourself in comfort and convenience at Holiday Inn Express Hotel & Suites Conroe I-45 North, an IHG Hotel. Book now for an unforgettable stay.

Important information:

  • Pool access available from 10:00 AM to 10 PM.
  • Cashless payment methods are available for all transactions.
  • Contactless check-out is available.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: IAH

Property Policies

  • Pets

    Pets not allowed

  • Pets

    Service animals are exempt from fees/restrictions

  • Noise policy

    Noise-free rooms not guaranteed

  • Check-in & Check-out

    Contactless check-out is available

  • Sustainability Certifications

    Property follows a brand or regulatory agency's sanitization guidelines Clean Promise (IHG)

See all policies

Location

Guest Reviews

8.5
Based on 130 reviews
Cleanliness: 7.5
Service: 9
Location: 9
Room Quality: 8
Amenities: 9
Value for Money: 8
Food and Beverage: 9
Overall Experience: 8.5
N
Ngoc Han
8
Pros:

Nice front desk! Nice pool.

2025-08-24 • via Nuitee
J
Jimmy • family
2
Pros:

Our experience was extremely disappointing and not in line with the standards we’ve come to expect from Holiday Inn.
Upon arriving, we noticed an unpleasant odor throughout the hotel, and our room was excessively humid. Although the property has a no-smoking policy, the smell of smoke was evident, and another guest even expressed concerns about it during our stay. Additionally, the shower in our room had a large black stain on the floor, and there were visible cracks in the tile that had been poorly patched, making the entire area feel unclean and neglected. Even the carpet in the hallway appeared worn and damaged. While the staff did offer to move us to a different room, we had already decided that the overall condition of the hotel and the lack of cleanliness made us too uncomfortable to stay. We spoke to management and they are denying our request for a refund. I do not recommended staying here !!!!!

2025-08-18 • via Nuitee
C
CALVIN • family
10
Pros:

Quite and well taken care of. Bed was very comfortable.

2025-07-22 • via Nuitee
B
Brian • partner
10
Pros:

Good

2025-07-20 • via Nuitee
S
Sil
8
Nice and clean
Pros:

Nice place. Good breakfast with hot options. Friendly staff. Not new but nice and clean. Very good pool.

2025-07-01 • via Nuitee
T
Terre
10
Pros:

Nice place to stay. We could walk to nearby restaurants and grocery store. Felt safe and welcome.

2025-06-20 • via Nuitee
M
Michael K • family
10
Pros:

decent breakfasts..friendly staff

2025-05-19 • via Nuitee
C
Charlotte • family
10
Pros:

This Holiday Inn Express had one of the best breakfast of any we have stayed at.

2025-05-17 • via Nuitee
D
Dorothy
10
Pros:

The pool was clean and beautiful and the food was great. The room was very clean and nice!

2025-04-27 • via Nuitee
R
Raul • family
10
Pros:

It is an awesome place

2025-04-16 • via Nuitee
J
Jerry • family
10
Pros:

Easy access when traveling.

2025-03-13 • via Nuitee
N
Natalie • family
10
Pros:

Enjoyed our stay.

2025-03-03 • via Nuitee
S
Sarah
10
Pros:

Another wall hook in the tub area would be useful.

2025-03-02 • via Nuitee
K
Kerry • family
10
Pros:

Great breakfast!!!!! Nice people working!!!! Comfy beds…,very clean!!!!!!

2025-02-18 • via Nuitee
C
Christy
6
Pros:

It smelled like cigarettes. I told them to change the filter

2025-02-12 • via Nuitee
R
Randy
10
Pros:

Great place

2025-02-06 • via Nuitee
W
William
2
Pros:

No hotel issue… but Experian would not give any credit, allowance, or a refund when we had to cancel stay for weather related weather flight change.
Have to think very hard about using Experian in the future

2025-01-24 • via Nuitee
D
Donnie
10
Pros:

This was an overnight stay passing through Houston. Great location for restaurants. Very clean.

2025-01-11 • via Nuitee
R
Ryan • family
10
Pros:

Close to great restaurants and much safer than inner city Houston

2025-01-05 • via Nuitee
R
Ruth • family_with_children
10
Pros:

Great place. I’d come back if I’m in the area again.

2025-01-04 • via Nuitee