Holiday Inn Express & Suites - Grenada by IHG

Hotels
•
Holiday Inn Express
7.8 (201 reviews)
1540 Sunset Drive , Grenada , US
+1 662-229-9595

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Free
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
Business center
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Review Highlights

Pros:
Friendly staff
Comfortable beds
Good location
Some positive breakfast experiences
Cons:
Rooms not consistently clean / reported used beds on arrival
Elevator out during busy periods
Ice machine/icemaker problems
Maintenance issues (toilet seat, shower curtain/rod)
Perceived poor value for the price

Categories

Cleanliness
6
Multiple guests reported dirty rooms, used beds on arrival, and generally felt rooms were not thoroughly cleaned, though some mentioned particular rooms felt clean.
Service
9.5
Staff was frequently described as very friendly and helpful; one notable incident of a rude front-desk agent was reported but overall staff interactions were strongly positive.
Location
9.5
Several reviewers specifically called out the location as good or great.
Room Quality
7
Beds were repeatedly noted as comfortable, but rooms also had maintenance issues (loose toilet seat, torn curtains, shower rod concerns) and occasional cleanliness problems.
Amenities
6.5
Elevator outages were repeatedly mentioned, ice/ice machine problems, and pool issues (strong chlorine, no shade) reduced amenity satisfaction.
Value for Money
6.8
Several guests felt the property was not worth the price charged, citing broken amenities and limited breakfast as lowering perceived value.
Food and Beverage
7.8
Breakfast experiences were mixed — some guests said the breakfast was good while others found it lacking or undesirable.
Overall Experience
9.3
Overall impressions are mixed but skew positive due to friendly staff, comfortable beds, and good location; however, significant operational and cleanliness issues led at least one guest to leave.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-11-05 14:20

Property Description

Luxurious Amenities
Holiday Inn Express & Suites - Grenada offers a perfect blend of comfort and convenience. Enjoy free WiFi, a refreshing seasonal outdoor pool, and a well-equipped fitness centre during your stay.

Convenient Services
Experience top-notch hospitality with a 24-hour front desk, a fully equipped business centre, and convenient laundry services available on-site. Your comfort and satisfaction are our top priorities.

Prime Location
Located just 137 km from Greenville Mid-Delta Airport, our hotel provides easy access for travelers. Whether you're here for business or leisure, Holiday Inn Express & Suites - Grenada is the ideal choice for a memorable stay.

Book now for an unforgettable experience at Holiday Inn Express & Suites - Grenada, an IHG Hotel.

Important information:

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: MEM

Location

Property Accessibility

Total Disability Score: 35.71
Public Area
  • Ramp: No
  • Entrance Door Width: 82
  • Entrance Leveled: Yes
  • Pet Friendly: No
Reception And Restaurant
  • Reception Hearing Accessible: No
  • Reception Wheelchair Accessible: No
  • Restaurant Wheelchair Accessible: No
Elevator
  • Elevator Audio Signals: No
  • Elevator Braille Numbers: Yes
  • Elevator Contrasting Buttons: No
  • Elevator Visual Signs: No
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Guest Reviews

7.8
Based on 201 reviews
Cleanliness: 6
Service: 9.5
Location: 9.5
Room Quality: 7
Amenities: 6.5
Value for Money: 6.8
Food and Beverage: 7.8
Overall Experience: 9.3
B
Billie • solo_traveller • us
10
2026-11-07 • via Nuitee
S
Shavkat • solo_traveller • us
6
2026-11-06 • via Nuitee
A
Amanda • couple • us
8
Not great but would stay again
Pros:

The staff was very friendly

Cons:

Our room didn’t feel the cleanest, the ice machine stayed empty and the breakfast was lacking

2026-10-31 • via Nuitee
M
Marija • family_with_children • si
10
2026-10-27 • via Nuitee
S
Scott • couple • ca
9
2026-10-14 • via Nuitee
E
Eva • solo_traveller • us
8
2026-08-31 • via Nuitee
K
Kim • couple • us
2
2026-08-28 • via Nuitee
R
Rex • couple • us
6
2026-08-16 • via Nuitee
D
Davis • family_with_children • us
5
Just ok
Pros:

Breakfast

Cons:

Elevator on the busiest weekend wasn't working

2026-08-10 • via Nuitee
T
Tiara • couple • us
8
2026-08-09 • via Nuitee
T
Tonya • solo_traveller • us
10
Pros:

The bed was very comfortable. I never find that much comfort in hotel beds.

Cons:

There were signs posted saying that this was 100% smoke free site and as I exited the door to the pool exit, I had to travel through a cloud of smoke from housekeeping. She was very polite though. If they're going to take smoke breaks, it shouldn't be at an entrance/exit and the 100% sign should be removed.

2026-07-20 • via Nuitee
J
Jennifer • family_with_children • us
1
awful experience
Pros:

This hotel could be nice if it was cleaned properly and better staff from what I seen.

Cons:

I checked in and was given my room key. Once I got to the room, the door was open with the beds used and TV on. We went back to the front desk and told her our room was being used she said I guess i can clean it, i told her no give us another room. She moved us to a different room and it was dirty as well. When we went back to desk to cancel for the night another person staying there was complaining about his room being used also and there was pizza and used beds in his room. We left and went to a different hotel. The girl at the front desk was rude and never apologized for any of it.

2026-07-09 • via Nuitee
M
Monroe • solo_traveller • us
7
2026-06-30 • via Nuitee
B
Benny • extended_group • us
6
It's exactly what expect nowadays. No one gives a crap anymore.
Pros:

The breakfast was good. The staff was very nice. The location was great.

Cons:

The elevator didn't work. The toilet seat was about to fall off the toilet. The shower curtain and rod are on the verge of falling in the floor. The curtain was torn off the window. No offer of any sort of discount for the elevator being broken all week.

2026-06-20 • via Nuitee
J
Jean • family_with_children • us
4
Very disappointing
Pros:

The beds were comfortable

Cons:

The elevator did not work. You had to carry your luggage up the flight of stairs. The pool has no shade and had lots of chlorine in the water. The icemaker did not work and they had it in a box for you to dip out of you, continental breakfast was not desirable. It is not worth the value that they charge you it. It is not the quality that I expect of a Holiday Inn. This was definitely a four out of 10 to stay here.

2026-06-15 • via Nuitee
Y
Yolanda • solo_traveller • us
7
2026-06-13 • via Nuitee
W
Waverly • couple • us
10
It was ok
Pros:

Clean, good location, staff was friendly and helpful

Cons:

Elevator was out had to use the stairs to get to the room, do not like stairs

2026-06-09 • via Nuitee
D
David • couple • us
10
2026-05-06 • via Nuitee
C
Cheyeene • family_with_children • us
4
2026-05-04 • via Nuitee
W
W1462ZPjenniferc • Business
2
Unclean and moldy
Pros:

Avoid this place. The hotel is not upscale and it is not very clean. The cleaning staff totally neglects the tub and restroom area in the room. Please look at all of the mold. Being relocated is not much of a help because the rooms are not being cleaned.

2026-04-24 • via Tripadvisor