Holiday Inn Poplar Bluff by IHG

Hotels
•
Holiday Inn Hotels & Resorts
8.5 (245 reviews)
2780 North Westwood , Poplar Bluff , US

Free
Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
See all facilities

Review Highlights

Pros:
Clean and well-maintained property
Very friendly and helpful staff
Excellent breakfast and on-site restaurant
Comfortable beds and rooms
Convenient location near restaurants and highway
Family-friendly with a pool
Cons:
Noisy or malfunctioning air conditioning in some rooms
Elevator breakdowns and other broken equipment (ice machine)
Surprise pet fees / unclear pet charge policy
Room key issues requiring reprogramming
Bubbling carpeting in hallways (trip hazard)
Occasional nighttime hallway noise from other guests

Categories

Cleanliness
9.2
Multiple guests called the property 'very clean' and 'well maintained'; overall housekeeping is a clear strength with only minor issues (some bubbling carpet in halls noted).
Service
9.6
Consistent praise for staff (front desk, restaurant and specific employees like 'Mrs. Debbie'); guests highlight friendly, helpful service and prompt issue resolution.
Location
9
Several mentions of a 'perfect' or 'good' location close to restaurants, grocery and highway; location is a frequent positive.
Room Quality
7.6
Rooms are often described as comfortable with good beds, but there are recurring issues: noisy or non-working AC units, pull-out sofa liner availability, and occasional key reprogramming problems.
Amenities
7.7
Breakfast/restaurant and pool receive strong praise, but guests reported broken or unreliable amenities (elevators, ice machine) and lack of bottled water/hot tub.
Value for Money
7.6
Many guests feel the hotel is worth the price due to service and breakfast, but complaints about surprise pet fees and some charges reduce perceived value for some visitors.
Food and Beverage
9.5
Repeated strong praise for the breakfast and on-site restaurant ('awesome', 'best part', 'excellent'); F&B is a clear highlight.
Overall Experience
7.8
Overall sentiment is positive with many repeat guests and families recommending a return stay, tempered by noise, occasional equipment failures (elevators/AC) and small service hiccups.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-11-05 14:20

Property Description

Convenient Location and Amenities
Located just 3 miles from downtown Poplar Bluff, Missouri, the Holiday Inn Poplar Bluff offers easy access to the Black River Coliseum and Convention Center. Guests can enjoy the convenience of an on-site restaurant, bar, and spacious rooms with free Wi-Fi.

Dining and Leisure Options
Start your day with a hot breakfast buffet at Castello’s at the Inn, featuring delicious Italian cuisine for breakfast and dinner. Guests can also unwind and relax with free access to the gym, jacuzzi, and indoor pool. For entertainment, there's a video game arcade, and business travelers can take advantage of the 24-hour business center.

Comfortable Accommodations
Each room at the Poplar Bluff Holiday Inn is equipped with a refrigerator, coffee maker, cable TV, and work desk. The rooms are warmly decorated with wood furniture, ensuring a cozy and comfortable stay. Don't miss out on nearby attractions like Bluff Falls Water Park and the Poplar Bluff Railroad Museum, both just a short drive away.

To experience these fantastic amenities and more, book your stay at the Holiday Inn Poplar Bluff now.

Important information:

Upon check-in photo identification and credit card is required. All special requests are subject to availability upon check-in. Special requests cannot be guaranteed and may incur additional charges.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: CGI

Location

Guest Reviews

8.5
Based on 245 reviews
Cleanliness: 9.2
Service: 9.6
Location: 9
Room Quality: 7.6
Amenities: 7.7
Value for Money: 7.6
Food and Beverage: 9.5
Overall Experience: 7.8
L
Luis • family_with_children • us
7
2026-11-04 • via Nuitee
B
Brugette • couple • us
10
Myself and my 3 children, ages 20, 3, and 9 months was very comfortable and enjoyed our stay. Staff was friendly and hel
Pros:

It was very clean and comfortable, the breakfast was awesome, I loved the restaurant. Definitely will be staying here again. Would recommend to anyone. Family friendly.

Cons:

I have no negative comments

2026-10-21 • via Nuitee
D
Dan • family_with_children • us
9
2026-10-17 • via Nuitee
P
Pamela • solo_traveller • us
10
Pros:

wonderful hotel. staff was great

Cons:

.

2026-10-12 • via Nuitee
A
Angelova • family_with_children • us
10
Excellent hotel! I would stay in a hotel again.
Pros:

Perfect location ! Very close to restaurants, grocery stores, gas station and highway ! Stuff was very friendly end nice! This hotel is extremely well maintained and clean.

Cons:

N/A

2026-10-08 • via Nuitee
M
Misty • family_with_children • us
4
Location was good. Everything else was bad.
Pros:

The location

Cons:

The air wasn’t working and it was so loud when it did kick on you couldn’t sleep. There were no extra liners for pull out sofa, you had to pay for breakfast.

2026-10-07 • via Nuitee
T
Tamsue64 • solo_traveller • us
10
2026-09-16 • via Nuitee
M
Moore • solo_traveller • us
8
Nice place to break up a long trip. Highly recommend prepaying for Breakfast !!! It’s a great deal and great food
Pros:

Convenient and friendly

Cons:

Issues with AC unit

2026-09-16 • via Nuitee
I
Iesha • couple • us
10
Place was wonderful and clean and the restaurant that’s inside the hotel food was excellent
Pros:

Property was nice and clean

Cons:

Nothing to complain about

2026-09-16 • via Nuitee
A
Angela • solo_traveller • us
10
Pros:

Price, location, and rooms clean.

2026-09-14 • via Nuitee
I
Iesha • couple • us
10
Family reunion
Pros:

Everything the restaurant was the best part

Cons:

Not having any bottle waters available

2026-09-08 • via Nuitee
D
Dmetrius • extended_group • us
10
2026-08-31 • via Nuitee
C
Cynthia • couple • us
10
Another Great Stay!!
Pros:

I stay here all of the time. The staff is excellent especially Mrs. Debbie at the front desk. The rooms are always comfortable. And you absolutely cannot beat the breakfast and the staff in the restaurant. Mrs. Debbie and the rest of the employees always make you feel
So welcome! And if there is an issue they take care of it immediately! We stay here every time we come to PB! Even if it’s more expensive than the others. There is a lot to be said for excellent customer service!

Cons:

The only thing that I would say is that some of the carpet in the halls to walk to your rooms are kind of bubbling up which could cause you to trip. Other than that everything is fine.

2026-08-30 • via Nuitee
M
Mary • couple • us
10
Stay was great except the loudness in early night.
Pros:

Great

Cons:

Kids were running up and down the hallway and were loud few hours in the night.

2026-08-30 • via Nuitee
J
Jenny • extended_group • us
9
Wonderful stay!
Pros:

Great place, employees were always so nice

2026-08-20 • via Nuitee
R
Roberts • solo_traveller • us
9
2026-08-15 • via Nuitee
C
Cynthia • couple • us
8
Pros:

Location

Cons:

One elevator was broken, the other was scary like it too was soon to break. Ice machine broken.

2026-08-07 • via Nuitee
B
Bretta • family_with_children • us
10
Great stay!
Pros:

Breakfast was great. Kids loved the pool. All staff was friendly and informative!

Cons:

Elevator quit on our last day. Hard getting things down the stairs but that was no one fault

2026-07-23 • via Nuitee
M
Mark • solo_traveller • us
6
2026-07-19 • via Nuitee
C
Candace • couple • us
10
We will be back!
Pros:

Breakfast was excellent with excellent service. Thanks Mo!

Cons:

N/A

2026-07-17 • via Nuitee