Holiday Inn Express Lexington by IHG

Hotels
•
IHG
8.7 (154 reviews)
880 N Lee Hwy, Lexington, Virginia, 24450 , Lexington , US
+1 540-463-7351

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Pets allowed

Facilities

Elevator
Conference space
Television in common areas
Free breakfast
Safe-deposit box at front desk
Express check-out
Smoke-free property
Wheelchair accessible parking
Assistive listening devices available
Braille or raised signage
See all facilities

Review Highlights

Pros:
Friendly, helpful staff
Convenient, quiet location near I-81/VMI/downtown
Many mentions of clean rooms
Good/varied breakfast for several guests
Pet friendly
Tesla chargers and good coffee machines
Cons:
Multiple reports of unpleasant odors (urine, cigarette) and isolated flea reports
Unexpected pet fee charged higher than third-party sites indicated
Some rooms described as bare or lacking amenities
Breakfast area can be small and items may be depleted early
Occasional noisy AC/plumbing and expired items in snack machines

Categories

Cleanliness
8.1
Mixed reports: many guests praised cleanliness, but several reviews noted strong odors (urine, cigarette), fleas, and unclean bedding which lowered the score.
Service
9.5
Consistently positive: staff described as very friendly, helpful, accommodating (late check-out, courteous front desk), which is a strong asset in reviews.
Location
9.2
Generally praised: quiet, set back from the highway, very close to I-81, VMI, Washington & Lee and downtown; some temporary construction/entrance signage issues noted.
Room Quality
8.4
Mixed: several guests found beds comfortable, but others reported bare rooms, unpleasant smells, noisy AC/plumbing, and isolated reports of fleas.
Amenities
9
Solid amenities: automatic coffee machines, visible Tesla chargers, breakfast service; some negatives (small breakfast area, expired items in snack machines) but generally good.
Value for Money
7.6
Weakened by multiple complaints about unexpected pet fees and perceptions of limited in-room amenities for the price, leading to lower perceived value.
Food and Beverage
9.1
Mostly positive: several guests called the breakfast very good/excellent, though a few mentioned sparse offerings or items depleted early; overall favorable.
Overall Experience
8.7
Generally positive overall due to strong service, good location and many clean stays, but offset by recurring issues for some guests (odors, pet fee disputes, occasional cleanliness lapses).
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-11-05 14:20

Property Description

Convenient Amenities: Enjoy complimentary wireless internet, a banquet hall, and a television in the common area for your entertainment needs.

Business-Friendly Features: Benefit from a 24-hour business center, express check-out, and dry cleaning/laundry services during your stay.

Event Spaces: Host your event in the 1744 square feet of conference space and meeting room available at the hotel.

Book a stay at Holiday Inn Express Lexington for a centrally located experience near the top attractions in Lexington.

Important information:

  • The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
  • The property allows pets in specific rooms only and has other pet restrictions (surcharges apply and can be found in the Fees section). Guests can arrange to bring pets by contacting the property directly, using the contact information on the booking confirmation.
  • Contactless check-out is available.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: ROA

Property Policies

  • Pets

    Service animals are exempt from fees/restrictions

  • Check-in & Check-out

    Contactless check-out is available

  • Sustainability Certifications

    Property follows a brand or regulatory agency's sanitization guidelines Clean Promise (IHG)

  • Pets

    Pet max weight (per pet) in lb is 15

  • Pets

    Pets allowed

See all policies

Location

Guest Reviews

8.7
Based on 154 reviews
Cleanliness: 8.1
Service: 9.5
Location: 9.2
Room Quality: 8.4
Amenities: 9
Value for Money: 7.6
Food and Beverage: 9.1
Overall Experience: 8.7
J
John • partner
8
Pros:

We had a great stay. Everything was clean. Breakfast was average. We were awakened by some man on our floor 4th. After midnight cussung, maybe on his phone after he went in his room. We did not hear anymore.

2025-10-08 • via Nuitee
T
Terrill • family
10
Pros:

Five stars on both...all good

2025-09-29 • via Nuitee
B
Bambi
10
Great stay!
Pros:

The hotel was very clean, quiet, and the desk staff was very nice and helpful. It’s also nice to stay in a hotel that is pet friendly as we travel with our dog.

2025-09-16 • via Nuitee
K
Kristi
10
Pros:

Very friendly atmosphere

2025-09-04 • via Nuitee
K
Kimberly • partner
10
Pros:

It was clean, comfortable and safe.

2025-09-03 • via Nuitee
C
Chelsee
6
Pros:

Not my favorite stay. The room smelled like cigarette smok

2025-08-27 • via Nuitee
D
Douglas
10
Pros:

Very helpful staff. Property was very nice!

2025-08-26 • via Nuitee
S
Susan • friends
10
Pros:

Friendly staff, very open,modern and clean

2025-08-22 • via Nuitee
A
Art
10
Pros:

Excellent stay, comfortable bed and good breakfast.

2025-08-18 • via Nuitee
S
Sara D • family
4
Pros:

Room was bare. Few amenities for the cost. Breakfast sparse and cheaply done. Fleas in bedroom!

2025-08-18 • via Nuitee
C
Carsten
10
Pros:

great clean hotel

2025-08-11 • via Nuitee
J
Jessica
6
Pros:

I wasnt as pleased with this hotel as anticipated. Bad odor that smelled like urine in our room, ac loud rattling noise, snack machines had expired snacks. Not stay at another holiday inn.

2025-08-03 • via Nuitee
W
William • partner
10
Pros:

Good variety of breakfast items. The bed was comfortable and everything was clean. Halls were clean. The road to enter the property was reduced to half a lane because of construction. The work was temporary but no signage indicating Holiday Inn Express was at the end of the lane.

2025-08-02 • via Nuitee
A
Amanda
2
Pros:

Room smelled like a locker room

2025-08-02 • via Nuitee
V
VENKATA
6
Just okay
Pros:

Beds are not comfortable at all, price is too high.

2025-08-01 • via Nuitee
B
Brent • family
8
Pros:

The only issue is the fact that Expedia indicated the pet fee would be $25. The hotel actually charges $40 + tax.

2025-07-19 • via Nuitee
P
Paula • family
10
Pros:

Breakfast was very good and staff member courteous and helpful

2025-07-17 • via Nuitee
S
Stephen • partner
10
Pros:

Nice place outside of Lexington but close to the downtown area. Nice hotel and cute, interesting place to visit.

2025-07-15 • via Nuitee
D
Douglas
10
Pros:

Rey nice stay

2025-07-12 • via Nuitee
W
William • family
8
Pros:

The Expedia website says the pet fee is $25.00. The Hotel charged me $40.00. They said they updated all their 3rd party sites to this change. This was not right and we had no choice.

2025-07-08 • via Nuitee