Holiday Inn Express Hotel & Suites Maryville by IHG

Hotels
•
Holiday Inn Express
7.5 (90 reviews)
2929 South Main Street , Maryville , US
+1 660-562-9949

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Free
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Fitness center
24-hour front desk
Business center
Heating
See all facilities

Review Highlights

Pros:
Friendly staff
Good location
Breakfast (top notch)
Helpful/attentive housekeeping
Cons:
Pool repeatedly closed/unavailable
Elevators not working
Poor cleanliness / reports of bugs
Vending machines removed / misleading signage
Property feels run down / some value concerns

Categories

Cleanliness
4
Multiple reviews cite poor cleanliness, reports of bugs and rooms that 'weren’t super clean' indicating below-average housekeeping and pest control issues.
Service
10
Consistently praised: staff described as very friendly, personable, and 'went above and beyond' in several reviews, indicating excellent service.
Location
10
Location is repeatedly noted positively ('Location', 'Both locations ... top notch'), indicating a strong location score.
Room Quality
6
Mixed: some reports of rooms feeling run down and occasional bugs, but otherwise adequate for the price; room quality is slightly below average.
Amenities
4
Significant problems: the pool was repeatedly closed, elevators often not working, and vending machines removed — amenities availability is poor.
Value for Money
7
Mixed sentiment: one reviewer felt the value was not worth the price due to unavailable pool/condition, while another called the hotel reasonably priced; moderate score.
Food and Beverage
10
Positive mention of breakfast being 'top notch' and no major negative comments about food, supporting a high rating for F&B.
Overall Experience
9
Overall mixed but generally positive due to excellent staff and location despite notable amenity and cleanliness issues; reviewers described stays as 'not horrible' but disappointing in specific areas.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-11-05 14:20

Property Description

Complimentary Breakfast and High-Speed Internet
Start your day right with a delicious breakfast and stay connected with our free high-speed internet access.

Relaxation and Fitness Amenities
Unwind in our indoor pool and whirlpool, or keep up with your fitness routine at our 24-hour fitness center.

Convenient Facilities and Nearby Attractions
Take advantage of our on-site laundry, business center, and explore nearby attractions like the Bilby Conservation Wildlife Area and the Nodaway County Historical Museum.

Book your stay at the Holiday Inn Express Hotel & Suite Maryville for a perfect blend of comfort and convenience.

Important information:

You must show a valid photo ID and credit card upon check-in. Please note that all special requests cannot be guaranteed and are subject to availability upon check-in. Additional charges may apply.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: MCI

Location

Property Accessibility

Total Disability Score: 42.86
Public Area
  • Ramp: No
  • Entrance Door Width: 82
  • Entrance Leveled: Yes
  • Pet Friendly: No
Reception And Restaurant
  • Reception Hearing Accessible: No
  • Reception Wheelchair Accessible: No
  • Restaurant Wheelchair Accessible: Yes
Elevator
  • Elevator Audio Signals: No
  • Elevator Braille Numbers: Yes
  • Elevator Contrasting Buttons: No
  • Elevator Visual Signs: No
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Guest Reviews

7.5
Based on 90 reviews
Cleanliness: 4
Service: 10
Location: 10
Room Quality: 6
Amenities: 4
Value for Money: 7
Food and Beverage: 10
Overall Experience: 9
A
Anna • couple • us
4
Cons:

The cleanliness was poor and it needed work done

2026-10-31 • via Nuitee
R
Ramona • extended_group • us
4
Pros:

Both locations and breakfast top notch

Cons:

Elevator did not work and I was on the third floor and pool was not available.

2026-08-11 • via Nuitee
V
Valerie • solo_traveller • us
6
Pros:

Location

Cons:

Pool closed elevators didnt work

2026-08-03 • via Nuitee
C
Cathy • solo_traveller • us
9
2026-06-26 • via Nuitee
S
Stephanie • couple • us
5
Pros:

Friendly staff

Cons:

Elevator wasn’t working and pool was not open.

2026-06-22 • via Nuitee
L
Lauby • couple • us
5
Overall not a horrible stay but a few things definitely needing some improvement
Pros:

Friendly staff

Cons:

Advertise a pool but the last two times we have stayed here, the pool is closed down. So you shouldn’t advertise that you have one if it is no longer available for use. One of the main reasons people want to stay at this hotel is because it advertises a pool. A total disappointment two times now, a year apart, two different stays & still no pool.
We also had some bugs in our room, I know you can’t control a few bugs but may need to spray for bugs so that isn’t the first thing to welcome your guests. Also this time we stayed the vending machines were removed but signs for vending machines are still up. If they were removed so more people would purchase stuff from the little store by the front desk, then offer more of a variety of snacks.

2026-06-17 • via Nuitee
B
Bushee • solo_traveller • us
5
I was disappointed and felt the value was not worth what we paid
Pros:

Staff was very friendly

Cons:

Wasn’t super clean and seemed run down. We spent the extra money on the hotel for the pool and weren’t able to use it.

2026-05-28 • via Nuitee
2
202paulaj • Couples • Mission, South Dakota
10
Nice place great housekeeping.
Pros:

This hotel went above and beyond to make our stay great.
Very friendly personable staff.
Nice place to stay and for thr area reasonably priced.

2026-05-11 • via Tripadvisor
M
Michelle • solo_traveller • us
7
2026-05-04 • via Nuitee
M
Matt • couple • us
9
Pros:

Close to event

2026-04-28 • via Nuitee
J
James • family_with_children • us
8
Pros:

Traveled for a wedding and the staff was amazing. So helpful, kind, and caring. The bed was super firm which I didn't like so much. The room was very clean but the faucet was coming off the tub wall. The pool is being renovated which is good and bad. Good that they're working on making it better but bad because it didn't say that when I was booking and wanted to swim with my kids to wear them out before bed. The lady who ran breakfast was incredible nice, a tad overbearing when I told her she didn't need to watch my son while I made a plate. He was strapped in the high chair but she insisted (like im just supposed to trust her because she works there?) and i didnt love that. Overall very nice quick place to stay in a small town.

2026-04-06 • via Nuitee
K
Kelly • family_with_children • us
5
Not as advertised
Pros:

Nice check in. Nice staff. Close to where we needed.

Cons:

The fact we only booked here for the pool/hot tub as advertised and it has been down since last May. Very disappointing. We could have paid a better rate elsewhere

2026-04-05 • via Nuitee
T
Tessa • couple • us
6
Just okay
Pros:

The front desk gentleman and the lady in charge of the breakfast area were really kind.

Cons:

You need to invest in slow closing doors that do not slam. We were awoken multiple times by door slamming. Even the exit door on our floor slams. Our room was right by the exit door. In addition to that, there was a group of student athletes there and they were very, very loud and constantly going in and out of rooms and slamming doors.

2026-02-08 • via Nuitee
G
Gayle • solo_traveller • us
7
Pros:

The location, the friendly staff and beds were comfortable.

Cons:

The toilet made a loud noise after it was flushed, sounded like it was in the pipes. Also, I was unable to get the TV to work. I went to the front desk and the recommendation didn't work. I didn't follow up.

2026-01-27 • via Nuitee
L
Loran • solo_traveller • us
9
2026-01-19 • via Nuitee
A
Aron • family_with_children • us
8
2026-01-19 • via Nuitee
J
Julie • couple • us
6
It would have been better if the amenities were as advertised.
Pros:

The people were very friendly and helpful. I did enjoy the breakfast and the cookies when checking in.

Cons:

The shower wouldn't stay on ar first. The workout room i need wifi and password for all machines, no where in the small workout room was any wifi or password available. The pic t ure showed a very large workout room. The TV didn't work in there either.

2025-12-26 • via Nuitee
S
Sophee • extended_group • us
10
2025-11-10 • via Nuitee
K
kipkur • Couples
8
Good place
Pros:

Hotel is old and not kept up in some ways. But nothing critical. Bed is good, place is clean, people are nice. Breakfast is good.

2025-10-31 • via Tripadvisor
C
Crteach • Family
6
College Town Hotel
Pros:

First of all, the staff is wonderful! They welcomed the guests warmly and this is exactly what a guest wants to feel.
The breakfast was good, well stocked and with variety. The two ladies who were in charge are very helpful, pleasant and friendly.
The hotel is in the middle of redoing the pool so guests should expect somewhat of a mess. For that reason I’m hesitant to say anything about cleanliness in the halls and lobby. My guess is that after the completion the lobby carpet and the carpet leading up the stairs will be cleaned. Hallways have punched holes and several places wallpaper needs to be glued. The elevator floor is in poor condition as is the elevator door threshold. I’m sure all these details will be taken care of soon. Give the hotel a try. It is located in a vibrant college town.

2025-10-26 • via Tripadvisor