Holiday Inn London Brentford Lock by IHG

Hotels
•
Holiday Inn Hotels & Resorts
8.2 (1859 reviews)
High Street / Commerce Road , Brentford , gb

listing image 1
Show all photos
Children allowed

Facilities

Fitness facilities (surcharge)
Parking
Non-smoking rooms
Air conditioning
Restaurant
Room service
Terrace
Family rooms
Lift / Elevator
Luggage storage
See all facilities

Review Highlights

Pros:
Friendly staff
Good location
Cons:
Lift issues
Cleanliness complaints

Categories

Cleanliness
7.59
Mixed reviews regarding cleanliness; some guests found it satisfactory while others highlighted issues.
Service
8.56
Generally good service, friendly staff, but some delays noted in room service.
Location
8.6
Convenient location, with several guests appreciating the proximity to public transport.
Room Quality
8.05
Rooms were clean and spacious, but some guests reported on issues with heating and lift access.
Amenities
8.08
Facilities were satisfactory, although lifts were out of service during some stays.
Value for Money
8.04
Standard value for the area; many guests felt the price reflected their experience.
Food and Beverage
8.09
Breakfast and dining options were positively received; no major complaints.
Overall Experience
8.56
Overall a pleasant stay for many guests with several highlights, despite some minor issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-10 10:18

Property Description

Waterfront Setting and Modern Amenities

With a scenic waterfront setting, Holiday Inn London Brentford Lock offers a picturesque backdrop for your stay. The modern hotel features a mini-gym for fitness enthusiasts and a stylish restaurant with a terrace where you can enjoy delicious meals while taking in the view.

Comfortable Rooms with Balconies

The bright bedrooms at Holiday Inn London Brentford Lock are designed for your comfort and convenience. Each room is equipped with air conditioning, a TV with satellite channels, and on-demand movies. Some rooms even boast a balcony overlooking Brentford Lock, providing a serene retreat after a day of exploration.

Convenient Dining Options and Nearby Attractions

Indulge in all-day dining at the lobby area from 11.00 to 23.00 or grab a snack at the 24-hour café. With Syon Park and Kew Gardens just a short distance away, and Brentford Railway Station offering easy access to central London, Holiday Inn London Brentford Lock is the perfect choice for your next getaway. Book now for an unforgettable experience!

Important information:

Underground parking is available for GBP 14 per night.Parking is subject to availability due to limited spaces.
Guests under the age of 18 can only check in with a parent or official guardian.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: LHR

Property Policies

  • Pets

    Pets are not allowed.

  • Internet

    WiFi is available in the hotel rooms and is free of charge.

  • Groups

    When booking more than 9 rooms, different policies and additional supplements may apply.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    Children up to and including 12 years old stay for free when using an existing bed.
    Children from 13 years old to 17 years old stay for £12 per person per night when using an existing bed.
    Children up to and including 17 years old stay for free when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

  • Parking

    Public parking is possible on site (reservation is not possible) and costs GBP 14 per day.

Location

Guest Reviews

8.2
Based on 1859 reviews
Cleanliness: 7.59
Service: 8.56
Location: 8.6
Room Quality: 8.05
Amenities: 8.08
Value for Money: 8.04
Food and Beverage: 8.09
Overall Experience: 8.56
N
Neil • solo_traveller • gb
10
2026-05-16 • via Nuitee
D
David • solo_traveller • us
8
2026-05-16 • via Nuitee
G
Graham • solo_traveller • gb
10
will be back… no complaints
Pros:

friendly staff

Cons:

all good

2026-05-12 • via Nuitee
M
Mark • couple • gb
8
2026-05-11 • via Nuitee
E
Emilian • family_with_children • ro
9
Pros:

Amabilitatea personalului

Cons:

Nu aveau legume la micul dejun, absolut deloc.

2026-05-09 • via Nuitee
C
cornel • solo_traveller • ro
7
2026-05-09 • via Nuitee
S
Stephen • couple • th
10
We will stay here again
Pros:

Clean convenient friendly good location. Good shower. Good buffet breakfast. Helpful staff.

2026-05-09 • via Nuitee
S
Shelley • solo_traveller • es
10
Pros:

We had a deluxe room with a terrace overlooking the lock. It was beautiful and an excellent work space for my husband to work. The staff were all so pleasant and welcoming.

Cons:

Nothing

2026-05-09 • via Nuitee
L
Ludovic • solo_traveller • ch
10
Excellent séjour professionnel
Pros:

Excellent hôtel pour un séjour professionnel, situé assez près de Heathrow, calme et spacieux, avec des chambres très agréables, modernes et très bien insonorisées. Le petit-déjeuner est de grande qualité et compris dans le prix de la chambre.

2026-05-09 • via Nuitee
J
Jones • solo_traveller • gb
9
Pros:

Starbucks excellent, comfortable and clean, great location

Cons:

Hotel bar closed early

2026-05-07 • via Nuitee
G
Granville • couple • us
9
2026-05-06 • via Nuitee
C
Carrie • extended_group • gb
8
We had a very enjoyable stay.
Pros:

The location, how friendly the staff were, how clean the hotel and rooms were, the food was excellent.

2026-05-05 • via Nuitee
S
Selba • solo_traveller • es
10
2026-05-04 • via Nuitee
J
Jacolien • solo_traveller • nl
9
Pros:

Goed ontbijt. Stil

Cons:

Smal bed

2026-05-04 • via Nuitee
N
Nathan • couple • gb
10
2026-05-04 • via Nuitee
F
faye • solo_traveller • gb
9
2026-05-04 • via Nuitee
C
Cullum • couple • gb
10
Better than Premier Inn
Pros:

Breakfast included in the price. Excellent facilities. Clean rooms. Much better than Premier Inn.

2026-05-03 • via Nuitee
W
Walden • couple • gb
9
2026-05-01 • via Nuitee
R
Robert • solo_traveller • gb
10
Another successful stay with great help from reception working out next upcoming stays booked. Especially Isaac who sor
Pros:

Location, friendly reception, nice room this time.
Had friends round for drink

Cons:

One lift out of action

2026-04-30 • via Nuitee
R
Ryan • solo_traveller • gb
1
2026-04-30 • via Nuitee