Holiday Inn London Brentford Lock by IHG

Hotels
•
Holiday Inn Hotels & Resorts
8.2 (1945 reviews)
High Street / Commerce Road , Brentford , gb

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Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
Fitness center
24-hour front desk
Restaurant
Room service
See all facilities

Review Highlights

Pros:
Friendly staff
Good location
Cons:
Lift issues
Cleanliness complaints

Categories

Cleanliness
7.59
Mixed reviews regarding cleanliness; some guests found it satisfactory while others highlighted issues.
Service
8.56
Generally good service, friendly staff, but some delays noted in room service.
Location
8.6
Convenient location, with several guests appreciating the proximity to public transport.
Room Quality
8.05
Rooms were clean and spacious, but some guests reported on issues with heating and lift access.
Amenities
8.08
Facilities were satisfactory, although lifts were out of service during some stays.
Value for Money
8.04
Standard value for the area; many guests felt the price reflected their experience.
Food and Beverage
8.09
Breakfast and dining options were positively received; no major complaints.
Overall Experience
8.56
Overall a pleasant stay for many guests with several highlights, despite some minor issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-10 10:18

Property Description

Waterfront Setting and Modern Amenities

With a scenic waterfront setting, Holiday Inn London Brentford Lock offers a picturesque backdrop for your stay. The modern hotel features a mini-gym for fitness enthusiasts and a stylish restaurant with a terrace where you can enjoy delicious meals while taking in the view.

Comfortable Rooms with Balconies

The bright bedrooms at Holiday Inn London Brentford Lock are designed for your comfort and convenience. Each room is equipped with air conditioning, a TV with satellite channels, and on-demand movies. Some rooms even boast a balcony overlooking Brentford Lock, providing a serene retreat after a day of exploration.

Convenient Dining Options and Nearby Attractions

Indulge in all-day dining at the lobby area from 11.00 to 23.00 or grab a snack at the 24-hour café. With Syon Park and Kew Gardens just a short distance away, and Brentford Railway Station offering easy access to central London, Holiday Inn London Brentford Lock is the perfect choice for your next getaway. Book now for an unforgettable experience!

Important information:

Underground parking is available for GBP 14 per night.Parking is subject to availability due to limited spaces.
Guests under the age of 18 can only check in with a parent or official guardian.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: LHR

Property Policies

  • Pets

    Pets are not allowed.

  • Internet

    WiFi is available in the hotel rooms and is free of charge.

  • Groups

    When booking more than 9 rooms, different policies and additional supplements may apply.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    Children up to and including 12 years old stay for free when using an existing bed.
    Children from 13 years old to 17 years old stay for £12 per person per night when using an existing bed.
    Children up to and including 17 years old stay for free when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

  • Parking

    Public parking is possible on site (reservation is not possible) and costs GBP 14 per day.

Location

Guest Reviews

8.2
Based on 1945 reviews
Cleanliness: 7.59
Service: 8.56
Location: 8.6
Room Quality: 8.05
Amenities: 8.08
Value for Money: 8.04
Food and Beverage: 8.09
Overall Experience: 8.56
B
Bradleigh • solo_traveller • gb
8
2026-07-25 • via Nuitee
E
Emilian • family_with_children • gb
9
Pleasant
Pros:

Location and good price

Cons:

All was decent

2026-07-25 • via Nuitee
M
Masud • family_with_children • be
8
Pros:

it was okay
location was good
we didn't have the breakfast

2026-07-25 • via Nuitee
F
Faroqi • solo_traveller • gb
10
2026-07-25 • via Nuitee
S
Steve • couple • gb
10
We had the best time with great staff and facilities
Pros:

Position and fabulous room with balcony

Cons:

Nothing

2026-07-25 • via Nuitee
M
Marcin • couple • gb
8
Pros:

Great stay overall and would give 9 if is free parking

Cons:

Only parking charge was to much for 1 night

2026-07-24 • via Nuitee
S
Sinead • extended_group • ie
6
2026-07-24 • via Nuitee
P
Paul • solo_traveller • gb
9
2026-07-23 • via Nuitee
E
Erik • solo_traveller • nl
8
Pros:

Locatie 10 minuten lopen naar trein station en in een wijk die helemaal vernieuwd is/wordt

2026-07-22 • via Nuitee
J
Jane • extended_group • gb
8
2026-07-21 • via Nuitee
C
Ceri • solo_traveller • gb
9
2026-07-21 • via Nuitee
M
Mariana • family_with_children • pt
7
Good Hotel
Pros:

The hotel was good. The breakfast was fine, and the food was of good quality.

Cons:

The location was too far away from central London (more than 1 hour) and Wembley Stadium. In particular, if we want to travel by bus to concerts (it took us 2 hours and 2 different buses).

2026-07-19 • via Nuitee
P
Poornima • extended_group • gb
10
2026-07-19 • via Nuitee
Z
Zaheer • family_with_children • gb
10
2026-07-18 • via Nuitee
R
Rajesh • extended_group • ae
7
2026-07-18 • via Nuitee
G
gothamie • solo_traveller • gb
10
First time in London. The were friendly and welcoming people. We enjoyed the breakfast as well.
Pros:

Location and the room.

Cons:

We didn’t find anything dislike

2026-07-18 • via Nuitee
L
Luciano • couple • es
8
Pros:

La habitación, con 2 camas grandes. Bien climatizada y silenciosa, para poder descansar agusto.

Cons:

Las toallas, limpias, pero no tenían un olor agradable.

2026-07-17 • via Nuitee
K
Kenneth Etemesi • solo_traveller • ke
7
Pros:

Breakfast was good with variety
Room 413 was spacious
Easy access by bus to central London
Good housekeeping

Cons:

1 working lift throughout our stay
No good chair in room

2026-07-16 • via Nuitee
P
Philip • solo_traveller • ae
8
Pros:

Silent rooms, great shower, good AC, fine location to get to the overground.

Cons:

Duvets are too small.

2026-07-16 • via Nuitee
M
Michael • solo_traveller • gb
8
2026-07-16 • via Nuitee